Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Call Center Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Call Center Elite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
CentreVu Advocate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
DEFINITY ProLogix Solutions Release 2 Overview 555-235-100
6-1
7-1
Issue 2 June 1999 x
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