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5
Call Center Elite
The Call Center Elite package enhances your Call Center by including all the capabilities of the Call Center
Deluxe package in addition to the following features:
DEFINITY ProLogix Solutions Release 2 Overview 555-235-100
ANI/II Digits Routing
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ASA Routing
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Best Service Routing Single Site
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EWT Routing
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Vector Directory Number Calls Routing
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Wildcard Matching
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Expert Agent Selection
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Reason Codes for Login, Logout, and ACW
Call Center Elite
Issue 2 June 1999 5-19
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