Centrevu Compact Call Center Drop-In Solutions - Lucent Technologies DEFINITY ProLogix Solutions Overview

5

CentreVu Compact Call Center Drop-In Solutions

The CentreVu Compact Call Center Drop-In Solutions are an easy and cost-effective way for businesses to
implement small call centers. Two packages are available:
DEFINITY ProLogix Solutions Release 2 Overview 555-235-100
Basic Package
•
The Basic Package offers the following features:
support for 6, 12, or 25 agents
~
DEFINITY Release 6.3 Deluxe Call Center software RTU license
~
~ Basic Call Management System RTU license
Basic Call Management System Vu Release 2 single-user license
~
8400B+ data module
~
~ CD-ROM-based ACD/Vectoring training
CD-ROM based Basic Call Management System administrative training
~
Deluxe Package
•
The Deluxe Package offers the following features:
support for 6, 12, or 25 agents
~
~ DEFINITY Release 6.3 Deluxe Call Center software RTU license
Basic Call Management System RTU license
~
Basic Call Management System Vu Release 2 single-user license
~
~ 8400B+ data module
CentreVu Compact Call Center Drop-In Solutions
Issue 2 June 1999 5-25