HP 1200 series Basic Manual page 56

HP Fax 1200 Series
Issue
I cannot receive a fax on my
extension lines
50
What You Should Do
• Is the Auto Answer feature set correctly? Check the
green light next to the Auto Answer button in the
front panel. If the light is off, the HP Fax will not
automatically answer the phone when it rings. For
more information, see "Set the answer mode."
• Is the HP Fax connected to the phone system
correctly? Verify that the phone cord is firmly
connected to the port on the phone/fax line
connector. For more information, see "Check for
dial tone."
• Is the telephone wall-outlet working properly? Try
connecting a working telephone and phone cord
into the wall outlet you are using for the HP Fax. If
the phone does not work, call your local phone
company for service. If the phone does work, try
reconnecting the HP Fax to the telephone outlet
using a different phone cord.
• Do you have a telephone answering machine on the
same phone line? If your HP Fax is on the same
phone line as an answering machine, you may need
to change the number of rings. For more
information, see "Use an answering machine not
available for direct connection."
Chapter 7—Troubleshoot your unit