HP 1200 series Basic Manual page 54

HP Fax 1200 Series
Issue
HP Fax does not answer in the
number of rings I would like
HP Fax will not turn on.
48
What You Should Do
• Have you selected the desired number of rings? You
can change the number of rings after which your
HP Fax answers a call. For more information, see
"Set the Rings to Answer setting."
• Do you have a telephone answering machine on the
same phone line? If your HP Fax is on the same
phone line as an answering machine, you may need
to change the number of rings. For more
information, see "Use an answering machine not
available for direct connection."
• Do you have a phone company voice mail or
messaging service connected to your phone line?
Verify that you have set up the unit correctly to
accommodate voice mail. For more information,
see "Use voice mail."
• Did you check the connection to the unit?
- Make sure the power cord is firmly connected to
both the unit and the power adapter. Plug the
power cord into a grounded power outlet, surge
protector, or power strip.
- If you are using a power strip, make sure the
power strip is on. Try plugging the unit directly
into the power outlet.
- Test the power outlet to make sure it is working.
- If you have plugged the unit into a switched
outlet, make sure the switch is on.
• Did you press On too quickly? The unit may not
respond if you press On too quickly. Press the On
button slowly.
CAUTION: If the unit still does not turn on, it may
have a mechanical failure. Unplug the unit from the
power outlet and contact HP.
Chapter 7—Troubleshoot your unit