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HP 1200 series Basic Manual page 48

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HP Fax 1200 Series
Message
Error __. Turn power off and
on.
Error __. Record number, and
then call for service.
Error: Incorrect [black or
color] cartridge installed.
Group fax failed
Group is empty
Ink out soon: [Black or Color]
ink out soon. Press Enter to
continue.
Insert [black or color]
cartridge.
Memory full; press Enter.
42
What You Should Do
Turn the power off and then on again. If this does not
work, record the error number and contact HP.
• Did you install the correct cartridge? You may have
installed the wrong type of print cartridge. Remove
it, and replace it with the correct type of cartridge.
For more information, see "Order print cartridges."
• Is the print cartridge installed correctly? One or
both of the print cartridges is not installed or is
installed incorrectly. Remove and reinsert the
cartridges, making sure to snap them into their
holders.
• Did you remove the protective tape from the print
cartridge? Gently remove both the green pull tab
and blue tape covering the nozzles on the print
cartridge.
• Did you enter the correct number? Check the
number you are entering, and then try to send the
fax again.
• Did you check the Log? Check the Log to find out
more about the failure. The Log contains error
codes for many common fax-transmission errors.
For more information about the Log, see "Generate
manual reports." For more information about error
codes, see "Identify error codes on the Log."
The group does not contain any members.
Replace the print cartridge immediately. For more
information, see "Work with print cartridges."
• Is the print cartridge installed correctly? The print
cartridge is either not installed or is installed
incorrectly. Remove and reinsert the cartridges,
making sure to snap them into their holders.
• Did you remove the protective tape from the print
cartridge? Gently remove both the green pull tab
and blue tape covering the nozzles on the print
cartridge.
There is probably a paper jam. Clear the jam. For more
information, see "Clear a paper jam."
Chapter 7—Troubleshoot your unit

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