HP 1200 series Basic Manual page 60

HP Fax 1200 Series
Issue
Pages of a fax I sent are missing • Did each page of your original get picked up from
Paper does not get picked up
from the input tray.
Parts of a fax I received are cut
off
Parts of a fax I sent are cut off Are you sending a fax larger than letter size? Some fax
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What You Should Do
the ADF? Sometimes pages are missing because
two or more pages of your original fed into the ADF
at the same time. Try sending the fax again and
make sure each page feeds separately.
• Is something wrong with the receiving fax
machine? Check with the recipient. The receiving
fax machine may have a problem.
If the unit has run out of paper, or there are only few
sheets remaining, load more paper in the input tray. If
you have paper in the input tray, remove it, tap the
stack against an even surface, and then reload it. To
continue your job, press ENTER.
• Was the fax sent correctly? Check with the sender.
The original may not have been loaded correctly
into the sending fax machine.
• Are you using the Automatic Reduction option?
This option reduces the size of incoming faxes up to
50%. If you are receiving a legal-size fax, it is
reduced to fit on letter-sized paper. For more
information, see "Set automatic reduction."
• Are the paper guides positioned correctly? The
paper guides should be close to the edges of the
paper in the input tray, but must not bend the
paper. Remove the paper, move the left guide all the
way to the left, insert the paper, move the front
guide to the correct position for the paper you are
using, and move the left guide to the edge of the
paper.
machines cannot accept faxes larger than letter size.
Make sure the receiving fax machine can accept the
page size you are using.
Chapter 7—Troubleshoot your unit