HP 1200 series Basic Manual page 62

HP Fax 1200 Series

Issue

The print carriage is stalled.

What You Should Do

• Is the unit on? Look at the front-panel display (if the

display is blank, the unit is off), or check for green

lights on the front panel. Check the connections.

• Are you using the unit for the first time? Make sure

that you have removed all packing materials from

the unit.

• Are you using the print cartridges for the first time?

Make sure that you have removed the protective

tape from the nozzles on both cartridges.

• Is there a paper jam? Clear the jam. For more

information, see "Clear a paper jam."

• Do the print cartridges need to be cleaned or

replaced? Print a Self-Test Report to check the

status of the print cartridges. If you notice missing

lines or gaps in the patterns, clean the cartridges. If

the problem persists, you may need to replace your

print cartridges.

• Did you try to add paper to the input tray while the

unit was in use? Remove the paper, turn off the

unit, and unplug the power cable from the back.

Wait a few seconds, plug in the power cable, and

turn the unit on.

Chapter 7—Troubleshoot your unit

Fax 1200 series