HP 1200 series Basic Manual page 58

HP Fax 1200 Series
Issue
Nothing happens when you try
to use the HP Fax.
52
What You Should Do
• Is the unit on? Look at the front-panel display (if the
display is blank, the unit is off), or check for green
lights on the front panel. Check the connections.
• Is your original fully inserted into the ADF? When
you place your original into the ADF, the front-
panel display shows "Original Loaded." If this
message does not appear, remove your original and
reinsert it.
• Are you copying, faxing, or e-mailing several pages
or documents? You must wait until the unit
completes the current task before starting a new
task.
• Did you load the correct paper type in the input
tray? Do not use the unit to copy onto envelopes.
• Is there a paper jam? Clear the jam. For more
information, see "Clear a paper jam."
• Is the HP Fax connected to the phone system
correctly? Check that the phone cord is firmly
connected to the port on the phone/fax line
connector. For more information, see "Check for
dial tone."
• Is the telephone wall-outlet working properly? Try
connecting a working telephone and phone cord
into the wall outlet you are using for the HP Fax. If
the phone does not work, call your local phone
company for service. If the phone does work, try
reconnecting the HP Fax to the telephone outlet
using a different phone cord.
• Are you using an Integrated Services Digital
Network (ISDN) service? The HP Fax is a Group 3
fax machine. It is not designed for direct
connection to an ISDN service. You can use the
HP Fax with an ISDN service by connecting it to an
analog telephone port (also called an R-interface)
on an ISDN terminal adapter.
Chapter 7—Troubleshoot your unit