General Troubleshooting; Printer Does Not Turn On - Xerox WorkCentre 7775 User Manual

General Troubleshooting

This section contains procedures to help you locate and resolve problems. Some problems can be
resolved by simply restarting the printer.
To restart the printer:
1. Locate the power switch on the top of the printer.
2. Turn the switch OFF, wait 2 minutes, then turn the switch back ON.
If the problem is not resolved by restarting the printer, see the table in this chapter that best describes
the problem.
•

Printer Does not Turn On

• Printing Takes Too Long
• Printer Resets or Turns Off Frequently
• Printer Is Making Unusual Noises
• 2-Sided Printing Problems
• Scanner Error on page 173
Printer Does not Turn On
Probable Causes
The power cord is not correctly plugged into
the outlet.
Something is wrong with the outlet connected
to the printer.
The power switch is not correctly turned on.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
Caution: Plug the three-wire cord (with grounding prong) directly into a grounded AC outlet only. Do
not use a power strip. If necessary, contact a licensed electrician to install a properly grounded outlet.
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Solutions
Turn off the printer, and plug the power cord securely into
the outlet.
Plug another electrical appliance into the outlet and see
whether it operates properly.
Try a different outlet.
Turn the power switch on the top of the printer off, wait two
minutes, then turn it back on.
Ensure that the main power switch on the rear of the printer
is in the on position.
Use a power source with the specifications listed in
Specifications
WorkCentre 7755/7765/7775 Multifunction Printer
on page 236.
Troubleshooting
Electrical
171
User Guide