Conducting A Conference Call - AT&T MERLIN Plus Training Manual

CONDUCTING A CONFERENCE CALL

A conference call enables you to speak with two outside callers at the same time.
For example, if you are talking with a graphic artist who is preparing a design for a
client, you can add the client onto the call and conduct a three-way conversation.
In addition, once the three of you have finished discussing your common business,
the client and the graphic artist can continue the conversation without you.
Or you can set up a conference call among the client, the graphic artist, and you,
and then have two other internal staff people join the conference by picking up the
conference lines at their phones. (This is called "bridging".) The conference limits
are two outside lines and a total of three inside lines.
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