Conducting A Conference Call - AT&T Spirit Communications System User Training Workbook

Conference

Conducting A Conference Call

There probably isn't any telephone feature more intimidating than setting up a
conference call. People fear not getting all the parties connected, or worse yet, cutting
someone off once s/he's in on the call. Fortunately, with the SPIRIT system, setting up
conference calls is a very simple process.
The procedure for adding internal people to a call varies only slightly from adding
outside parties. We'll take them a step at a time always with the assumption that you
are adding onto an existing call between you and an outside party.
Adding An Intercom Extension To A Call:
If your SPIRIT system is installed with the Auto Privacy feature on, other people in your
organization cannot accidentally pick up a busy line and intrude on a call. This also
means that a person at another station can't just join in on an outside call. S/he must
be brought in through a conference call. (If the system is programmed with the Auto
Privacy feature off, others can join in by pressing the outside caller's line button.)
ACTION
On a 6-Button Phone:
1. Press the HOLD/PAUSE button.
2. Press the INTERCOM button.
3. Dial the intercom extension of the
inside party you want to connect.
4. Press the CONFERENCE button.
5. Press the button of the original
outside party you placed on hold.
The outside party will be placed on
hold; the caller cannot hear you or be
heard.
You will reach that station.
The outside party, the inside party, and
yourself will be on the line together.
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OUTCOME