Listening Without Lifting The Handset - AT&T MERLIN Plus Training Manual

LISTENING WITHOUT LIFTING THE HANDSET

Various kinds of information services are available as recorded messages: stock
market reports, sports, medical/scientific research summaries, horoscopes,
weather, etc. Also, many companies that have hotlines, 800-numbers, or that re-
ceive a heavy volume of incoming calls answer calls with a recorded message. For
example, if you call an airline to make a reservation, you often will hear a recorded
message ("All our representatives are busy. Your call will be answered as soon as
one is free.") followed by a long wait until your call is answered.
With your MERLIN Plus phone, you can dial and listen to all or part of a call. You
don't need to lift the handset until you want to talk.
To dial and listen to all or part of a call without lifting the handset:
Action
Touch the Speaker button that is
1.
located below the dial pad.
2. Dial the number.
3. Listen to the call through the
Speaker. (Adjust the Volume
Control lever as necessary.)
If someone answers, lift the
handset, and conduct the
conversation.
4. Hang up the handset when the call
is finished or press Speaker to
cancel the call.
Note: If you're using a 34-button Deluxe Speaker phone, you can conduct your
conversation without lifting the handset. Check with the System Administrator for
more information about this phone.
1. Dial the number of a recorded information service such as the weather
without lifting the handset.
2. Listen to the call through the Speaker. Adjust the volume as necessary.
Result
You'll hear a dial tone through the
Speaker.
You'll hear the call being made
through the Speaker.
The lights go off.
NOW YOU TRY IT!
Dialing and Listening
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