AT&T MERLIN LEGEND Calling Group Supervizor's Manual page 72

Index/Glossary
M
MERLIN® II System Display Console
An operator console with 34 line buttons, a built-in direct station
selector (DSS), and a display. 2-1, 2-4, 2-15, 4-7
Message Status button
A button you use to see the busy status of agents' phones on a direct
station selector (DSS). 4-7
0
overflow coverage
A function of the system that sends calls waiting in queue to an
overflow calling group or to a queued call console (QCC) when the
number of calls in queue reaches a programmed limit. 3-2, 3-9
P
Pool button
A line button you use to make and receive outside calls on SA
(System Access) button phones. Only SA button phones have Pool
buttons. 2-11
Index/Glossary I G - 7