Quick Check Tests; Introduction; Quick Checks To Determine Whether The Trouble Is In Your System - AT&T MERLIN 410 Service Manual

INTRODUCTION

If our MERLIN communications system malfunctions, these quick check tests may help you
rapidly locate the cause of the trouble.
These quick check tests are divided into three main sections:
1. Quick Checks to Determine Whether the Trouble Is in Your System: This section allows
you to determine if the trouble is caused by local telephone exchange service company
equipment or by your MERLIN communications system.
2.
Symptom-Based Quick Checks: This section allows you to identify the causes of prob-
lems which your system may encounter.
General Quick Checks: This section allows you to perform further tests if those in the
3.
first two sections do not identify the cause of your system's problems.
If the appropriate tests do not tell you where the trouble is located in your system, either
call the HELP number (1-800-628-2888) or use the optional Trouble Isolation Manual.
QUICK CHECKS TO DETERMINE WHETHER THE TROUBLE IS
IN YOUR SYSTEM
Your local telephone exchange service company is responsible for providing service at the
network interface and beyond. You are responsible for the operation of your MERLIN com-
munications system equipment up to the network interface.
This shared responsibility means that problems must be isolated before they can be solved.
If problems are in your MERLIN communications system equipment, you must see that
repairs are made. If service problems are caused by trouble on the telephone network, your
local telephone exchange service company must make repairs.

QUICK CHECK TESTS

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