Voice Mail Play Options - Altigen MaxAgent Manual

• Waiting time longer than—A message window pops up when a call
has been waiting in queue longer than the time you specify here. You
must close the window manually.
• Calls in queue exceed—A message window pops up when the
number of calls in queue exceeds the number you specify here. You
must close the window manually. The window shows the "exceeds"
alert only when the threshold is first crossed. For example, if you have
configured your MaxAgent to show the alert when calls in queue
(CIQ) exceeds 3, the window will pop up only when CIQ changes from
3 to 4; it will not pop up again when CIQ changes from 4 to 5 or more.

Voice Mail Play Options

Choose Options > Play Voicemail in the Configuration screen to set voice
mail play options.
You can choose to play your messages on your phone set, or play them on
your sound card and speakers. If you choose to play them on your sound
card, you can have the message play as it downloads, or you can download
it completely and play it on an external media player.
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