Cisco ASR1002 - ASR 1002 Router Software Configuration Manual page 281

Configuring Call Home
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To manually trigger Call Home alert group messages, complete the following steps:
SUMMARY STEPS
1.
2.
3.
DETAILED STEPS
Command or Action
Step 1
call-home send alert-group configuration
[profile name]
Example:
Router# call-home send alert-group
configuration profile CiscoTAC-1
Step 2
call-home send alert-group diagnostic slot R0
[profile name]
Example:
Router# call-home send alert-group diagnostic
slot R0 profile CiscoTAC-1
Step 3
call-home send alert-group inventory [profile
name]
Example:
Router# call-home send alert-group inventory
Submitting Call Home Analysis and Report Requests
You can use the call-home request command to submit information about your system to Cisco Systems
to receive helpful analysis and report information specific to your system. You can request a variety of
reports, including security alerts, known bugs, best practices, and command references.
Note the following guidelines when manually sending Call Home analysis and report requests:
Configuration, diagnostic, and inventory alert groups can be sent manually.
When you manually trigger an alert group message and you specify a destination profile name, a
message is sent to the destination profile regardless of the active status, subscription status, or
severity setting of the profile.
When you manually trigger a configuration or inventory alert group message and do not specify a
destination profile name, a message is sent to all active profiles that have either a normal or periodic
subscription to the specified alert group.
When you manually trigger a diagnostic alert group message and do not specify a destination profile
name, a message is sent to all active profiles that have a lower severity subscription than the severity
of the diagnostic results of the specified slot.
call-home send alert-group configuration [profile name]
call-home send alert-group diagnostic slot R0 [profile name]
call-home send alert-group inventory [profile name]
Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide
Purpose
Sends a configuration alert group message to one
destination profile if specified, or to all subscribed
destination profiles.
Sends a diagnostic alert group message to one destination
profile if specified, or to all subscribed destination profiles
with a lower severity subscription than the diagnostic result
for route processor slot 0.
Sends an inventory alert group message to one destination
profile if specified, or to all subscribed destination profiles.
How to Configure Call Home
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