Solving Print-Quality Problems - Xerox C2424 - WorkCentre Color Solid Ink User Manual

Solving Print-Quality Problems

Problem
Transparency Images Are Too Light or Too
Dark
Smudges or Smears
Smudges or smears appear on the page.
Solution
Verify that the paper type is set to transparency in
■
the computer software application or the printer
driver.
For a list of transparency part numbers, print the
■
"Paper Tips" page.
a. On the control panel, press the System Setup
button.
b. In the Menu, select Information.
c. Select
d. Select
1. Run the Remove Print Smears procedure:
a. On the control panel, press the System Setup
button.
b. In the menu, select Information, then press
the Enter button.
c. Select Troubleshooting, then press the
Enter button.
d. Select
the Enter button.
e. Select
Enter button.
The system will clean the ink from the rollers by
running several sheets of paper through the
system.
2. Repeat Step 1 up to 3 times if the smears still
appear.
3. If the problem continues, verify that a supported
paper type is being used; see the
chapter of this guide.
4. If the problem continues, clean the wiper blade in
the Maintenance Kit:
a. Open the side door on the right panel.
b. Remove the orange maintenance kit.
c. Wipe the clear plastic wiper blade with a lint-
free cloth.
d. Replace the maintenance kit.
e. Close the side door.
For more information, see "Cleaning the
Maintenance Kit Wiper Blade" on page 45.
WorkCentre® C2424 Copier-Printer
7-27
Output Quality Problems
Information Pages, then press Enter.
Paper Tips Page, then press Enter.
Print Quality Problems, then press
Remove Print Smears, then press the
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