HP StorageWorks 2/64 - Core Switch Installation Manual page 85

Table 15 Troubleshooting the switch (continued)
Issue
CP cards are failing over
frequently.
One or more 16-port cards
have either shut down or
failed POST as indicated by
the error log.
Possible cause
A third-party application has a
memory leak.
There is excessive serial port
activity.
CP card is attached to an ethernet
with high-traffic loads.
Chassis is overheated.
16-port cards might be
overheated.
16-port card might be faulty.
Pins on the card or on the
backplane (inside the slot) might
be damaged.
Core Switch 2/64 and SAN Director 2/128 installation guide
Recommended action
Check application for memory
leaks.
Ensure that serial port activity
remains below specified amount.
Ensure that Ethernet traffic remains
below specified amount
Enter sensorShow command to
check internal temperature. If
components are overheating, shut
down port cards as necessary to
return the temperature to operating
range.
Enter the sensorShow command
to check the internal temperature
readings. If components are
overheating, shut down port cards
as necessary to return the
temperature readings to the
operating ranges.
Enter the slotShow command to
determine status. For more
information, enter the
diagDisablePost command;
then, enter the slotPowerOn
[slot] command. Resolve the
source of the problem or replace
the card as required.
Remove card from chassis and
inspect pins on card and on
backplane inside slot. Do not
reinstall if pins on either component
are visibly damaged, as this could
damage pins on other component.
Replace components as required.
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