Troubleshooting; Basic Troubleshooting Chart - Kyocera TASKalfa 820 Operation Manual

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Troubleshooting

Basic troubleshooting chart

If you experience trouble while you are using this machine as a printer, refer to the table below to
perform minor adjustments. If trouble persists, contact your service representative or an authorized
service center.
Note
For information in regard to general mechanical trouble with the machine, refer to the Operation
Guide for your copier.
Problem
Nothing is printed out
Text is not printed correctly
Print out is not correct
Check point
Is the power cord loose?
Is the power on to the printer?
Is the printer cable appropriate
and is it connected properly?
Did you connect the printer
cable after you turned the power
to the printer On?
Is the printer off-line? (Is the
Status indicator flashing
amber?)
Is the printer cable appropriate
and is it connected properly?
Is the setting configuration in
your computer correct?
Is the emulation protocol setting
correct?
Procedure
Connect the power cord securely to a power
source.
Turn the main switch to the printer on.
Be sure to use a compliant printer cable and make
sure it is connected properly.
Connect the printer cable before you turn the power
to the printer on.
Perform the appropriate procedure to put the
printer on-line.
Press the [Printer] key to switch to the printer
mode.
Press [GO].
The Status indicator will go out.
Be sure to use a compliant printer cable and make
sure it is connected properly.
Confirm the settings in the printer driver as well as
in the software application in use.
Check the emulation protocol setting.
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