Display Message - Kyocera TASKalfa 820 Operation Manual

Troubleshooting

Display message

If an error message appears on the operation panel, first check the following tables for cause of the
trouble and then perform the corresponding procedure. For more detailed information, refer to the
Operation Guide for your copier as well as the Operation Guide for any optional equipment that is
installed in your machine.
Display message
Add paper in cassette.
## size (###)
Use alternative? Press GO.
Set paper Press GO.
Load paper.
Add staples.
Call service.
Account ID mismatch.
Exceeded print quantity limit.
Error has occurr. PLS change to printer
screen and check.
RAM Disk error Press GO.
Code: ##
Memory card error Press GO.
Code: ##
HARD DISK error Press GO.
Code: ##
KPDL error Press GO.
Memory Card error Insert again.
3-2
Procedure
The size or type of paper selected for printing does not match the size or type of
paper in the cassette. Replace the paper in the cassette with that of the correct
size and type.
If you want to switch to and print from a different cassette, select the desired
cassette on the touch panel and then press [GO].
The following commands will be displayed in the printer mode.
[GO]: Force-prints onto the current size or type of paper.
[Cancel]: Cancels the printing operation completely.
Displayed after changing the cassette. Press [GO].
This mode feeds a stack of multiple sheets one at a time. Every time you want to
feed a sheet, press [GO].
The cassette has run out of paper. Add paper.
The finisher (option) has run out of staples. Refer to the Operation Guide for the
finisher and replenish the staples.
Trouble has occurred within the printer. Contact your service representative or an
authorized service center.
The account code you entered does not match the registered one. Check the
account code that is registered in the printer driver.
The amount of printing accomplished has exceeded the acceptable capacity as
set under copy management. In order to print further, change the copy
management setting in the printer.
This message will appear when a printer error occurs and the machine is in a
mode other than the printer mode. Press the [Printer] key to switch to the print
mode screen and the corresponding error message will be displayed.
A RAM disk error has occurred. Look at the error code given in place of ## and
refer to RAM Disk Errors on page 3-4. To ignore the RAM disk error, press [GO].
A memory card error has occurred. Look at the error code given in place of ##
and refer to Memory Card Errors on page 3-4. To ignore the memory card error,
press [GO].
A hard disk error has occurred. Look at the error code given in place of ## and
refer to Hard Disk Errors on page 3-5. To ignore the hard disk error, press [GO].
The current print job cannot continue. A KPDL error report can be printed out from
the Printer Menu. Press [GO] prints out the data that has already been processed.
If auto recovery time has been set, printing will resume automatically when the set
time elapses.
For more information, refer to KPDL Error Printing on page 2-12 and Automatic
Form Feed Timeout Setting on page 2-44.
The Memory Card (CompactFlash) was removed during operation under the
menu for printer-related settings. Reinsert the Memory Card.
Be sure to turn the main switch off before inserting the Memory Card.