Troubleshooting A Storage Controller - Dell PowerEdge C6220 Hardware Owner's Manual

c. Take the hard drive offline and reseat the drive. See "Removing a
System-Board Assembly" on page 124.
d. Exit the configuration utility and allow the system to boot to the
operating system.
2
Ensure that the required device drivers for your controller card are
installed and are configured correctly. See the operating system
documentation for more information.
3
Restart the system, enter the System Setup program, and verify that
the controller is enabled and the drives appear in the System Setup
program.
See "Using the System Setup Program" on page 48.
If the problem persists, see "Getting Help" on page 269.

Troubleshooting a Storage Controller

NOTE: When troubleshooting a SAS RAID controller, also see the
documentation for your operating system and the controller.
1 Enter the System Setup program and ensure that the SAS controller is
enabled. See "Using the System Setup Program" on page 48.
2 Restart the system and press the applicable key sequence to enter the
configuration utility program.
•
<Ctrl><C> for a LSI SAS 2008 mezzanine card
•
<Ctl><H> for a LSI 9265-8i SAS RAID Card
See the controller's documentation for information about
configuration settings.
250 | Troubleshooting Your System