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Infinity WF Operator Manual
Application of the following information requires an access level of Poweruser:
Problem
Image is darker than
expected.
Image is brighter than
expected.
Image has horizontal
stripes or streaks.
The Infinity WF scanners report error conditions on the Touch Screen and through the web
based interface (WBI). Some errors are only sent to the WBI.
There are error messages and warnings where the scanner is still operational (inhibited
operation) and error messages and warnings that constitute a total stop of scanner use (full
stop).
The table below lists problem descriptions that signal that operation of the scanner is still
possible, although the error will have an influence on the behavior or quality of the scanner. If a
problem description occurs, the device will be stopped and further scanning is inhibited.
Error
Error message shown on
#
Touch Screen
1
2
117
Page 108 of
Possible Cause
The target used for white
balance is much brighter
than the scanning target.
The document is much
brighter than the target
used for white balance.
Improper white balance.
10.2 Error Codes and Warnings
Error message sent to
WBI
Scanner in use.
Invalid session ID.
10.1.2 Access Level - Poweruser
Action
Go to the
Adjustments & Support
modify the
Brightness Correction
Go to the
Adjustments & Support
modify the
Brightness Correction
Go to the
Adjustments & Support
exercise the
White Balance
10.2.1 Inhibited Operation
Problem Description
An attempt to access the scanner was
made from a different application.
An attempt to access the scanner with
an invalid session ID was made.
section and
setting.
section and
setting.
section and
procedure.
S008459 Rev C
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