Download  Print this page

Brother MFC-P2000 - B/W Laser Printer Service Manual

Service manual.
Hide thumbs

Advertisement

Advertisement

Table of Contents

   Also See for Brother MFC-P2000 - B/W Laser Printer

   Related Manuals for Brother MFC-P2000 - B/W Laser Printer

   Summary of Contents for Brother MFC-P2000 - B/W Laser Printer

  • Page 2 © Copyright Brother 1998 All rights reserved. No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher. Specifications are subject to change without notice. Trademarks: The brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are trademarks, registered in the United States and other countries, and True Type is a trademark of Apple computer, Inc.
  • Page 3 PREFACE This service manual contains basic information required for after-sales service of the laser printer (hereinafter referred to as "this machine" or "the printer"). This information is vital to the service technician to maintain the high printing quality and performance of the printer. This service manual covers the MFC-P2000 / HL-P2000 printer.
  • Page 4: Table Of Contents

    CONTENTS CHAPTER I FEATURES AND SPECIFICATIONS ..........I-1 1. FEATURES .........................I-1 2. PRINTER OVERVIEW......................I-3 3. SPECIFICATIONS.......................I-4 3.1 Printing ............................I-4 3.2 Scanning ............................I-4 3.3 Copying ............................I-4 3.4 Functions............................I-5 3.5 Electrical and Mechanical ......................I-5 3.6 Paper Loading..........................I-6 3.7 Print Delivery..........................I-6 3.8 Print Paper .............................I-7 3.9 Printing Area ..........................I-8 3.10 Document Loading ........................I-10 3.11 Document Delivery........................I-10...
  • Page 5 Scanner Sensor PCB / Scanner Panel PCB................II-11 Power Supply..........................II-12 1.6.1 Low-voltage Power Supply ..................II-12 1.6.2 High-voltage Power Supply ..................II-13 2. MECHANICS........................II-14 General Overview of Mechanism....................II-14 Printer Mechanism ........................II-15 2.2.1 Paper Transfer......................II-15 2.2.2 Sensors ........................II-17 2.2.3 Drum Unit ........................II-18 2.2.4 Print Process ......................II-18 Scanner Mechanism .......................II-22 2.3.1 Document Transfer (Feed and Eject) ................II-22...
  • Page 6 CHAPTER IV MAINTENANCE AND TROUBLESHOOTING ......IV-1 1. INTRODUCTION......................IV-1 Initial Check ..........................IV-1 Basic Procedure ........................IV-2 2. MTBF / MTTR ........................IV-2 3. CONSUMABLE PARTS ....................IV-3 Drum Unit..........................IV-3 Toner Cartridge........................IV-3 Periodical Replacement Parts....................IV-3 4. IMAGE DEFECTS ......................IV-4 Image Defect Examples......................
  • Page 7: Chapter Ifeatures And Specifications

    CHAPTER I FEATURES AND SPECIFICATIONS FEATURES This printer has the following features: Three Functions in One Printer This printer provides two additional functions, copying and scanning besides the printing function. You no longer need a lot of peripherals and can save space in your office. This is helpful especially for SOHO users.
  • Page 8 Sophisticated Viewer Software ‘WordCraft Unimessage™ Viewer Software’ (HL- P2000) WordCraft Unimessage™ Viewer is a sophisticated viewer for displaying and editing graphic files. In addition to the usual image editing functions (object drawing, annotations, highlighting, etc.) you will also be able to use this software to view both color and monochrome images, create cover sheets for use with HL-P2000, display thumbnails of graphics files in any of your directories and set up a referencing system for your files using DIR (Document Indexing Retrieval).
  • Page 9: Printer Overview

    PRINTER OVERVIEW <Front View> Document Support Paper Support Automatic Document Feeder (ADF) Paper Guide Top Cover Scanner Control Panel Document Extension Support Wire Printer Control Panel Extension Support Wire Output Tray Fig. 1-1 <Rear View> Multi-purpose Sheet Feeder Parallel Interface Port Power Switch AC Inlet...
  • Page 10: Specifications

    SPECIFICATIONS Printing Print method Electrophotography by semiconductor laser beam scanning Laser Wave length: 780 nm Output: 5 mW max. Print resolution 600 x 600 dots/inch (dpi) (for Windows or DOS) Print speed Up to 10 pages/minute (ppm) (when loading A4 or Letter-size paper from the multipurpose sheet feeder) Warm-up Max.
  • Page 11: Functions

    PR99017 Functions MC68EC000 16 Mhz Emulation Brother Printing Solution for Windows Automatic emulation selection among HP LaserJet IIP (PCL level 4), EPSON FX-850, and IBM Proprinter XL Printer driver Windows 3.1/3.11, Windows 95/98 and Windows NT 4.0 driver, supporting Brother Native Compression mode and bi-directional capability.
  • Page 12: Paper Loading

    Paper Loading Paper size: A4, Letter, Legal, B5, A5, A6, and Executive. Other sizes of media that can be handled by the feed mechanism can be loaded into the multi-purpose sheet feeder. (Refer to Fig. 1-1.) 69.8 to 229 mm 105 to 356mm (face down) Feeding direction Feedable paper...
  • Page 13: Print Paper

    Print Paper Paper type Normal paper (60 to 157 g/m , specified types of high-quality paper) • A4 size • Letter size • Legal size • B5 (JIS ISO) size • A5 size • A6 size • Executive size * The recommended types of plain paper are as follows: Letter : Xerox 4200 (75g/m A4 : Xerox 80 Premier Paper (80g/m...
  • Page 14: Printing Area

    Printing Area Effective printing area (a) Supported by the engine (b) Supported by the emulation 211mm 4.23mm 2,100 (80 characters) Note: The units in the above figure are dot size based on 300 dpi resolution. 25 dots at both sides is for italic characters. 4.23mm The effective printing area means the area within which the printing of all the data received without any omissions can be guaranteed.
  • Page 15 The table below shows the print guaranteed areas for each paper size. Size 210.0 mm 297.0 mm 203.2 mm 288.5 mm 3.4 mm 4.23 mm 8.27” 11.69” 8.0” 11.36” 0.13” 0.17” (2,480 dots) (3,507 dots) (2,400 dots) (3,407 dots) (40 dots) (50 dots) 215.9 mm 279.4 mm...
  • Page 16: Document Loading

    3.10 Document Loading Documents with the specification below should be loaded into the automatic document feeder (ADF). (Refer to Fig. 1-1.) Feedable document size / thickness / weight Size 70 - 216 x 100 - 360 mm Thickness ADF: 0.08 - 0.12 mm One page: 0.07 - 0.20 mm Weight ADF:...
  • Page 17: Safety Information

    SAFETY INFORMATION Laser Safety (110 - 120V Model only) This printer is certified as a Class 1 laser product under the US Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
  • Page 18: Iec 825 (220-240v Model Only

    IEC 825 (220-240V model only) This printer is a Class 1 laser product as defined in IEC 825 specifications. The label shown below is attached in countries where required. CLASS 1LASER PRODUCT APPAREIL Å LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This printer has a Class 3B Laser Diode which emits invisible laser radiation in the Laser Unit.
  • Page 19: Additional Information

    Additional Information When servicing or adjusting the optical system of the printer, be careful not to place a screwdriver or other reflective object in the path of the laser beam. Be sure to take off any personal accessories such as watches and rings before working on the printer. A reflected beam, though invisible, can permanently damage the eyes.
  • Page 20: Chapter Ii Theory Of Operation

    CHAPTER II THEORY OF OPERATION ELECTRONICS General Block Diagram Fig. 2-1 shows a general block diagram of the MFC-P2000 / HL-P2000 printer. Control system Scanner block Video control block Interface block Engine control block Operation block (Operation panel) Erase lamp Paper tray unit Drive block Laser scanner unit...
  • Page 21: Main Pcb Block Diagram

    Main PCB Block Diagram Fig. 2-2 shows the block diagram of the main PCB. A S I C CPU Core (MC68EC000) Oscillator (15.3MHz) Reset Circuit Address Decoder DRAM Control Program + Font ROM 1Mbyte Timer (2.0 Mbytes) FIFO Sub ASIC DATA EXTENSION To PC CDCC Parallel I/O...
  • Page 22: Main Pcb

    Main PCB 1.3.1 CPU Core Fig. 2-3 shows the circuit block on the main PCB. The CPU is a Motorola MC68EC000FN16 which is driven at a clock frequency of 15.3 MHz. This clock frequency is made by dividing the source clock of 30.67 MHz by two. Fig.
  • Page 23 Timers The following timers are incorporated: Timer 1 16-bit timer Timer 2 10-bit timer Timer 3 Watch-dog timer FIFO A 5,120-bit FIFO is incorporated. Data for one raster scan is transferred from the RAM to the FIFO by DMA transmission and is output as serial video data. The data cycle rate is 10.22 MHz.
  • Page 24 (10) EEPROM I/O One output port and one I/O port are assigned. (11) Engine control I/O This I/O is used for the connection to the panel sensor PCB. It controls the main motor, solenoid, sensors, etc. Fig. 2-4 II-5...
  • Page 25: Rom

    1.3.3 A program file of 1 Mbyte and the font data are stored in the ROM. Fig. 2-5 1.3.4 DRAM A 16M-bit DRAM (x 16 bits) is used as the RAM. Fig. 2-6 II-6...
  • Page 26: Eeprom

    1.3.5 EEPROM EEPROM is an X24C04 type of two-wire method with a 512 x 8 bits configuration. M62320FP is an IC which transfers the data received from the serial I/O to the parallel I/O. Fig. 2-7 1.3.6 Reset Circuit reset IC is a PST598DNR.
  • Page 27: Engine I/o

    1.3.8 Engine I/O Fig. 2-10 shows the engine interface circuit. Fig. 2-10 II-8...
  • Page 28: Paper Feed Motor Drive Circuit

    1.3.9 Paper Feed Motor Drive Circuit paper feed motor driver is a TR array. The excitation method is 2-2 phase excitation with a bipolar drive. Fig. 2-11 II-9...
  • Page 29: 1.3.10 Document Scanner Circuit

    1.3.10 Document Scanner Circuit The image processing LSI, SANYO LC82103 transfers the analog signal from the CIS into a digital signal. The gate array, NEC PD65646 stores the digital signal in DRAM with DMA (direct memory access). document scanner circuit also provides the motor drive pulse generating circuit, PWM (pulse width modulation) circuit for CIS current adjustment and general purpose I/O.
  • Page 30: 1.3.12 Scanner Motor Drive Circuit

    1.3.12 Scanner Motor Drive Circuit scanner motor is controlled by unipolar constant current control. The combination of the current flow and the phase excitation method is changed by the scanner motor speed. Fig. 2-14 1.3.13 CIS Drive Circuit The current to the CIS LED is controlled by PWM. The analog signal from the CIS is input into the LC82103.
  • Page 31: Power Supply

    Power Supply 1.6.1 Low-voltage Power Supply low-voltage power supply uses a switching regulation system to generate the regulated DC power (+5V and +24V), which are converted from the AC line. regulated output and the production code of each power supply are listed below; Regulated Output Production Code +5V / 1.2A...
  • Page 32: High-voltage Power Supply

    1.6.2 High-voltage Power Supply high-voltage power supply generates and outputs the voltages and currents for the charging, development and transfer functions. Current 24VI Regulator Transfer Roller Voltage Regulator Supply Roller Photosensitive Drum VR22 Development Cleaning Roller Roller Current Regulator Corona Unit Voltage Regulator...
  • Page 33: Mechanics

    MECHANICS General Overview of Mechanism Papers Multi-purpose Sheet Feeder Scanner Control Panel Paper Pick-up Roller Paper Feed Roller Drum Unit Photosensitive Drum Pinch Roller Transfer Erase Lamp Blade Roller Fixing Unit Hopper Pressure Roller Plate Eject Roller Registration Sensor Lever Eject Sensor Toner Cartridge Actuator...
  • Page 34: Printer Mechanism

    Printer Mechanism 2.2.1 Paper Transfer Paper Supply paper pick-up roller picks up one sheet of paper from the paper feeder every time it is rotated and feeds it to the paper feed roller. Pick-up roller Papers Registration sensor lever Hopper plate Separation pad Fig.
  • Page 35 Paper Eject The completion of paper eject is detected in the following manner: When the leading edge of the paper pushes down the eject sensor actuator located in the fixing unit, the photo sensor (photo interrupter) is opened and detects the start of paper eject. When the trailing edge of the paper has passed through the paper eject sensor actuator, the photo sensor is closed and the completion of paper eject is recognized.
  • Page 36: Sensors

    2.2.2 Sensors Cover Sensor Detects opening and closing of the top cover. Top Cover Cover Switch Fig. 2-24 Toner Empty Sensor Detects if there is toner in the toner cartridge. It also detects whether or not the drum unit is installed. (The toner cartridge is installed in the drum unit). Toner Empty Sensor Fig.
  • Page 37: Drum Unit

    2.2.3 Drum Unit Photosensitive Drum Generates the latent electrostatic image and develops the image on the drum surface. Primary Charger Forms a uniform charge on the drum surface. Corona wire Generates the ion charge on the drum. Grid Spreads the ion charge evenly over the drum surface. Development Roller Develops the latent electrostatic image on the drum surface by the addition of the toner.
  • Page 38 Exposure Stage After the drum is positively charged, it is exposed to the light emitted from the laser unit. Laser Beam Drum Paper Laser beam f  lens Laser detector Polygon mirror Laser diode Motor Lens Fig. 2-27 The area exposed to the laser beam is the image to be printed. The surface potential of the exposed area is reduced, forming the electrostatic image to be printed.
  • Page 39 Developing Developing causes the toner to be attracted to the electrostatic image on the drum so as to transform it into a visible image. The developer consists of a non-magnetic toner. The development roller is made of conductive rubber and the supply roller (which is also made of conductive sponge) rotate against each other.
  • Page 40 Drum Cleaning Stage In the image transfer stage, not all the toner on the photosensitive drum is transferred onto the paper but some remains on the drum. In the drum cleaning stage, the drum surface is cleaned by the cleaning roller, so that residual toner on the drum surface is removed and collected on the cleaning roller itself.
  • Page 41: Scanner Mechanism

    Scanner Mechanism Document ADF parts Document front sensor actuator Document rear sensor actuator Document feed roller Document pressure bar Document eject roller Separation roller Pressure roller CIS unit Pinch roller Fig. 2-31 2.3.1 Document Transfer (Feed and Eject) This mechanism consists of the document stacker, automatic document feeder...
  • Page 42: Chapter Iii Disassembly And Reassembly

    CHAPTER III DISASSEMBLY AND REASSEMBLY SAFETY PRECAUTIONS To avoid creating secondary problems by mishandling, be careful to follow the following precautions during maintenance work. Always turn off the power switch and unplug the power cord from the power outlet before accessing any parts inside the printer. Be careful not to lose screws, washers or other parts removed.
  • Page 43: Disassembly Flow

    DISASSEMBLY FLOW III-2...
  • Page 44: Disassembly Procedure

    DISASSEMBLY PROCEDURE Drum Unit Open the top cover. Lift out the drum unit. Drum Unit Top Cover Main Cover Fig. 3-1 Output Tray ASSY Open the output tray toward you. Press the hinges at the left and right sides of the output tray inwards to release the output tray from the main cover.
  • Page 45: Top Cover

    Top Cover Open the top cover. Press the hinges at the left and right sides of the top cover inwards to release the top cover from the main cover. Note: It is recommended for easy removal to press the side of the top cover ( ) while pulling the side of the main cover ( Top Cover...
  • Page 46: Scanner Control Panel Assy

    Scanner Control Panel ASSY Open the scanner control panel ASSY toward you. Pull the hinges at the left and right sides of the document scanner frame ASSY outwards to release the two hooks of the scanner control panel ASSY. Disconnect the sensor harness on the right hand side.
  • Page 47 PR98242 Remove the M3x6 pan tapping screw securing the front spring plate, washer, separation rubber ADF spring plate, then remove all of them. Note that the vibration proof rubber is attached to the back of the ADF spring plate. Press one side of the document pressure bar inwards to remove it.
  • Page 48 Panel Rear Cover Taptite, cup M3x8 Document Front Sensor Actuator Helical Torsion Spring Taptite, cup M3x8 Taptite, cup M3x8 Scanner Control Panel Fig. 3-7a (11) Remove the three M3x6 tapping screws to remove the scanner panel PCB, then remove the two M3x6 tapping screws to remove the scanner sensor PCB.
  • Page 49: Document Scanner Frame Assy

    Document Scanner Frame ASSY Remove the four M3x8 tapping screws. Release the three hooks, then disconnect the R motor harness at the right hand side and the CIS harness at the left hand side. Remove the M3x6 screw to disconnect the motor frame FG harness.
  • Page 50 Note: When replacing/reassembling the document scanner frame ASSY, remove the old grease and apply a suitable amount of grease to the point shown below ; Grease: Molykote EM-30L (1 rice-grain size) Panel open spring Document Scanner Frame Fig. 3-10 Remove the document feed roller ASSY and the document eject roller...
  • Page 51 Slightly lift the arm, move the unit to the left, then remove it. Remove the two CIS back-up springs. CIS Back-up CIS Unit Spring CIS Back-up Spring CIS Back-up Spring Scanner Frame Scanner Frame CIS Unit Fig. 3-12 Note: When replacing/reassembling the document feed roller ASSY and the document eject roller ASSY , remove the old grease and apply a suitable amount of grease to the points...
  • Page 52 Turn the scanner frame ASSY upside down. (10) Remove the two M3x8 tapping screws. (11) Remove the separation roller from the scanner frame by pressing the hook retaining the plastic shaft between the ADF gear and the separation roller. (12) Remove the scanner drive unit Scanner Frame...
  • Page 53: Scanner Rear Cover Assy / Rear Cover Assy

    Scanner Rear Cover ASSY / Rear Cover ASSY Remove the two M4x12 tapping screws. Remove the CIS harness from the two hooks. Remove the scanner rear cover ASSY with the rear cover ASSY. Taptite, bind M4x12 Scanner Rear Cover Taptite, bind M4x12 Main Cover Fig.
  • Page 54: Mp Rear Sheet Feeder Assy

    Note: When reassembling the scanner rear cover and the rear cover onto the printer, hook the two hooks at the right and left hand sides (rear), then secure the two screws. When replacing/reassembling the rear cover, remove the old grease and apply a suitable amount of grease to the points shown in the figure below;...
  • Page 55: Fixing Unit

    Note: When reassembling the MP rear sheet feeder, remove the old grease and apply a suitable amount of grease (2 rice-grain size) between the heat sink of the motor and the ground leaf spring. (Refer to the figure below.) Ground leaf spring Grease: FLOIL GE-676 (or FLOIL GE-334C) Motor heat sink...
  • Page 56 PR98292 Remove the two M3x12 tapping screws. Open the fixing unit cover along the open side of the fixing unit cover. Fixing unit cover Taptite, bind M3x12 Shaft Fixing unit Pressure roller Fixing unit frame Fig. 3-21 Release the right side of the paper eject roller shaft. Remove the four eject pinch rollers and the pinch springs from the fixing unit...
  • Page 57 Heat Roller Bearing Heat roller Groove Halogen heater lamp (Blue 100V, Red 200V) Heat Roller Bearing Taptite, pan M3x10 Heat Roller Washer Retaining ring Heat roller gear Idle gear 16 Taptite, pan M3x10 Fixing unit frame Connector plate Fig. 3-22 Note: When reassembling the heat roller bearings, ensure that the direction of the bearing is correct referring to Fig.
  • Page 58: Laser Unit

    Laser Unit Remove the three M4x12 tapping screws. Lift out the laser unit. Taptite, bind M4x12 Taptite, bind M4x12 Laser Unit Main cover Panel Sensor PCB Fig. 3-25 Note: When replacing the laser unit, be sure to assemble the ferrite core using the cable binder as follows;...
  • Page 59: Main Pcb Assy

    Caution: Do not open the enclosure of the laser unit. Never touch the inside of the laser unit or the mirror when disassembling or reassembling. If there is any dirt or dust on the mirror, blow it off. Taptite, cup M3x8 Toner Sensor PCB Laser Unit Fig.
  • Page 60: Base Plate Assy

    3.11 Base Plate ASSY Caution: Prior to turning the printer upside-down, ensure that the drum unit has been removed from the printer. Turn the printer upside down. Remove the eight M4 and five M3 self tapping screws. Taptite, cup M3x6 Taptite, bind M4x12 Taptite, bind M4x12 Taptite, cup M3x6...
  • Page 61: Panel Sensor Pcb Assy

    3.12 Panel Sensor PCB ASSY Remove the main shield. Remove the M4x12 screw securing the panel sensor PCB ASSY. Main shield Taptite, bind M4x12 Main shield Panel Sensor PCB ASSY Panel Sensor PCB ASSY Fig. 3-31 Note: When reassembling the panel sensor PCB, ensure that you slide PCB A underneath the main shield.
  • Page 62: Low-voltage Power Supply Pcb Assy

    Disconnect the eight connectors from the PCB. (Three connectors have already been disconnected when removing the laser unit.) Panel Sensor PCB ASSY (Name of the Harnesses) 1. Low-voltage harness 2. Erase lamp harness 3. Toner harness 4. Scan motor flat cable 5.
  • Page 63: High-voltage Power Supply Pcb Assy

    Remove the one M4x12 screw to remove the inlet holder. Then, remove the inlet and the PCB. Note: When re-assembling the inlet holder and AC inlet, be sure to insert part A of the holder into the hole of the ferrite core. Inlet Holder AC Inlet Main Cover...
  • Page 64: Sub Fan Motor Assy

    3.15 Sub Fan Motor ASSY Slide the sub fan motor ASSY upwards . Sub Fan Motor Manufacturer sticker side Main Cover Fig. 3-37 Note: When re-assembling the sub fan motor, ensure that the side on which the manufacturers sticker is attached is facing the main frame. 3.16 Main Fan Motor ASSY Remove the two M4x12 screws securing the fan motor holder.
  • Page 65: Drive Unit

    Fan motor holder Note: When reassembling the fan motor into the holder, refer to the figure on the right. Fan Motor Fig. 3-39 3.17 Drive Unit Unhook the heater harness from the drive unit. Heater harness Drive Unit Hook Fig. 3-40 Remove the three M4x20 and one M4x12 screws securing the drive unit.
  • Page 66: Main Motor Assy

    3.18 Main Motor ASSY Remove the two M3x6 screws securing the main motor. Remove the main motor ASSY. Taptite, bind M3x6 Drive Unit Main Motor ASSY Fig. 3-42 3.19 Sub Motor ASSY Remove the two M3x6 screws securing the sub motor. Remove the sub motor ASSY.
  • Page 67: Document Support / Paper Support

    3.20 Document Support / Paper Support Pull the document support down toward you and pull both legs outwards to release Document Support Scanner Control Panel Fig. 3-44 Pull the paper support down toward you and pull both legs outwards to release it. Paper Support MP Rear Sheet Feeder Fig.
  • Page 68: Extension Support Wire

    3.21 Extension Support Wire Raise the extension support wire toward you and press both legs inward to release Output Tray Extension Support Wire Fig. 3-46 3.22 Document Extension Support Wire Raise the document extension support wire toward you and press both legs inward to release it.
  • Page 69: Packing

    PACKING Documents Accessory carton Drum Unit Printer Carton Fig. 3-48 III-28...
  • Page 70: Chapter Iv Maintenance And Troubleshooting

    CHAPTER IV MAINTENANCE AND TROUBLESHOOTING INTRODUCTION Initial Check Operating environment Check if : • The source voltage stays within ±10% from the rated voltage shown on the rating plate. • The printer is installed on a solid, level surface. • The room temperature is maintained between 10°C and 32.5°C. The relative humidity is maintained between 20% and 80%.
  • Page 71: Basic Procedure

    • Condensation on the corona unit may cause corona charge leakage. • Condensation on the hopper gate and separation pad may cause paper feed troubles. If condensation has occurred, wipe the effected units or parts with a dry cloth or leave the printer for 2 hours to allow it to reach room temperature.
  • Page 72: Consumable Parts

    CONSUMABLE PARTS Drum Unit Drum lamp is on when the drum unit is nearly at the end of its life. Life expectancy: 20,000 pages at 20 pages per job 8,000 pages at 1 page per job Note: There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and toner that you use, the number of pages per print job, etc..
  • Page 73: Image Defects

    IMAGE DEFECTS Image Defect Examples I-1 Light I-2 Dark I-2 Dark I-3 Completely blank I-4 All black I-5 Dirt on back of paper I-6 Black vertical I-6 Black vertical I-7 Black horizontal streaks streaks stripes I-10 Faulty I-8 Black vertical I-9 White vertical I-11 Poor fixing registration...
  • Page 74: Troubleshooting Image Defects

    Troubleshooting Image Defects The following procedures should be followed in the event of specific image defects. Before you can establish the cause of an image defect you need to identify whether the image defect you have got comes from the scanning side or the printing side to take the appropriate action.
  • Page 75 Light <Scanning > Possible cause Step Check Result Remedy Main PCB Is the problem solved after the Replace the main PCB. failure main PCB is replaced? Laser unit failure Is the problem solved after the Replace the laser unit. laser unit is replaced? <Printing>...
  • Page 76 Dark <Scanning> Possible cause Step Check Result Remedy Main PCB Is the problem solved after the Replace the main PCB. failure main PCB is replaced? Laser unit failure Is the problem solved after the Replace the laser unit. laser unit is replaced? <Printing>...
  • Page 77 Completely blank <Scanning> Possible cause Step Check Result Remedy CIS harness Is the CIS harness connected Reconnect the CIS harness. connection securely? CIS unit failure Replace the CIS unit. Is the problem solved after the CIS unit is replaced? Sensor harness Is the sensor harness Reconnect the sensor harness.
  • Page 78 All black <Scanning> Possible cause Step Check Result Remedy CIS harness Is the CIS harness connected Reconnect the CIS harness. connection securely? CIS unit failure Is the problem solved after the Replace the CIS unit. CIS unit is replaced? Sensor harness Is the sensor harness Reconnect the sensor harness.
  • Page 79 Dirt on the back of paper <Printing> Possible cause Step Check Result Remedy Fixing unit Is the pressure roller dirty? Clean the pressure roller. Is any other area in the printer (See the following note.) dirty? Dirt in the drum Is the transfer roller dirty? Replace the drum unit unit...
  • Page 80 Black and blurred vertical streaks <Scanning> Possible cause Step Check Result Remedy Stains on the Are there any stains on the Clean the CIS window. CIS window CIS window? Dirt on the Is the document pressure bar Clean the document pressure document dirty? bar.
  • Page 81 Black and blurred horizontal stripes <Printing> Possible cause Step Check Result Remedy Scratch on the Are the horizontal stripes at 94 Replace the drum unit. drum mm (photosensitive drum) intervals? Toner stuck on Are the horizontal stripes at 25 Print several sheet and see the developer mm (developer roller) what happens.
  • Page 82 White vertical streaks <Scanning> Possible cause Step Check Result Remedy Stains on the Are there any stains on the Clean the CIS window. CIS window CIS window? CIS unit failure Is the problem solved after the Replace the CIS unit. CIS unit is replaced? Dirt on the Are there any dirt on the...
  • Page 83 I-11 Poor fixing <Printing> Possible cause Step Check Result Remedy Printing paper Is thick paper of more than 42 Instruct the user to use paper lb. weight in use? of the recommended weight and thickness. Toner sensing Is the problem solved by Toner is empty.
  • Page 84 I-12 Image distortion <Scanning side> Possible cause Step Check Result Remedy Separation roller Do the separation roller and its Replace the separation roller failure related sections work or its related parts. correctly? Document feed Do the document feed roller Replace the document feed roller failure and their related gears work rollers or their related gears.
  • Page 85 I-13 Faint print Print out test print out test print out test Print out test print o Print out test print o Print out test print out test print out test Print out test print o Print out test print o Print out test print out test print out test Print out test print o Print out test print o Print out test print out test print out test Print out test print o Print out test print o Print out test print out test print out test Print out test print o Print out test print o...
  • Page 86 I-15 Black spots <Printing> Possible cause Step Check Result Remedy Drum unit Are the spots at 94 mm If toner remains stuck, wipe it intervals? off gently with a cotton swab. The problem is not solved after Replace the drum unit if the printing a few pages.
  • Page 87 (3) Wipe the surface of the photosensitive drum with a cotton swab until the dust or paper powder on the surface comes off. Paper path Separator Cleaning roller Toner cartridge Photosensitive drum Fig. 4-4 Caution: Do not wipe the surface of the photosensitive drum with something sharp. (ball-point pen etc.) Use cleaning liquid which is a 50-50 mixture of ethyl alcohol and pure water.
  • Page 88 I-17 Gray background Note: This problem may appear on the first 10 to 20 pages immediately after replacing the toner cartridge. <Printing> Possible cause Step Check Result Remedy Print paper Does the paper being used Recommend to change the meet the paper specification paper to a specified type of the (weight, etc.)? paper.
  • Page 89 I-19 Downward fogging of solid black <Printing> Possible cause Step Check Result Remedy Drum unit Is the problem solved after Replace the drum unit. replacing the drum unit? High-voltage Is the problem solved after Replace the high-voltage power supply replacing the high-voltage power supply PCB.
  • Page 90 I-21 Light rain <Printing> Remedy Possible cause Step Check Result Drum unit failure Is the problem solved after Replace the drum unit. replacing the drum unit with one that does not contain a starter sheet**? High-voltage Is the problem solved after Replace the high-voltage power supply replacing the high-voltage...
  • Page 91: Location Of High-voltage Contacts And Grounding Contacts

    Location of High-voltage Contacts and Grounding Contacts Grounding contacts High-voltage contacts Grounding wire For transfer roller Drum unit For cleaning For development roller roller Wire cleaner Fig. 4-5 For supply roller For development roller For corona wire For grid For cleaning roller For transfer roller For corona wire For supply roller...
  • Page 92: Location Of Feed Roller Shaft And Grounding Contacts

    Location of Feed Roller Shaft and Grounding Contacts Feed roller shaft For paper feed roller Fig. 4-7 IV-23...
  • Page 93: Document Feeding Problems

    DOCUMENT FEEDING PROBLEM Caution: When a document jam occurs, pressing the Stop key will eject the jammed document. If the document is not ejected, open the scanner panel cover to remove it. Remedy Problem Possible cause Check Result ‘1’ is indicated on Scanner sensor Check the sensor works Replace the scanner...
  • Page 94 Remedy Problem Possible cause Check Result Recording paper is MP rear sheet Does the MP rear sheet Replace the MP rear not fed. feeder failure feeder work correctly? sheet feeder. Drum unit failure Is the problem solved Replace the drum after the drum unit is unit.
  • Page 95: Paper Jam

    PAPER JAM Problem Type of jam Cause Temp measure Jam at power on Paper stuck Paper feed sensor or Remove the paper inside paper eject sensor is the printer. If there is no turned on. paper, check the suspect sensors referring to the note below and clear the problem.
  • Page 96: Troubleshooting Malfunctions

    TROUBLESHOOTING MALFUNCTIONS When carrying out countermeasures for malfunctions as described in this section, check connectors for contact failure before measuring the voltage at the specified connector pins. Printer Malfunctions No AC power supplied Possible cause Step Check Result Remedy Supply voltage Is the correct voltage present Inform the user that the correct at the outlet?
  • Page 97 Main motor unrotated Possible cause Step Check Result Remedy Failure of Is the connection of connector Reconnect the connector. connector P9 on the panel sensor PCB correct? Main motor (M1) Disconnect connector P9 from Replace the main motor. the panel sensor PCB. Measure the resistance between the connector pins of the main motor by using a...
  • Page 98 Insufficient output from high-voltage power supply unit Possible cause Step Check Result Remedy High-voltage Do any of the terminals on the Clean the high-voltage contact. contact high-voltage contacts have dirt or contact burns? Check the connections of the Replace the high-voltage harness between the high- power supply PCB.
  • Page 99 Laser unit failure Possible cause Step Check Result Remedy Harness Is the connection of the Reconnect the connectors connection scanner motor connector P5 securely. failure on the panel sensor PCB secure? Power supply Is the voltage between pins 1 Check if +24VDC is supplied input (+24VDC) and 2 (GND) of between pins 1 (+24VDC) and...
  • Page 100 Double feeding Possible cause Step Check Result Remedy Paper Is paper of a recommended Instruct the user to use type being used? recommended types of paper. Separation pad Is the surface of the separation Replace the MP sheet feeder. pad worn out? Wrinkles Possible cause Step...
  • Page 101: Printer Inspection Mode

    PRINTER INSPECTION MODE Incorporated Inspection Modes The printer incorporates various printer inspection modes such as the factory inspection mode and the test print mode. This printer supports a factory inspection mode, continuous grid pattern print mode, patterns print mode NV-RAM value dump mode.
  • Page 102 Paper eject ON (Paper is detected.) Drum lamp ON sensor OFF (No paper is detected.) Drum lamp OFF Registration ON (Paper is detected.) Alarm lamp ON sensor OFF (No paper is detected.) Alarm lamp OFF Cover ON (The top cover is closed.) Ready lamp OFF sensor OFF (The top cover is open.)
  • Page 103: Error Codes

    Error Codes In the event of a printer failure, error codes will be indicated as shown below. All the lamps and the specific lamps are turned ON alternately. The specific combination of lamps that are ON indicates the type of the error. Type of error Data Ready...
  • Page 104: Scanner Inspection Mode

    SCANNER INSPECTION MODE The printer incorporates a scanner inspection mode, the factory inspection program mode. provides two types of test mode, and then each factory inspection program mode test mode supports a few test programs. Refer to the table below; <Test Mode A>...
  • Page 105 4) When the document front sensor is turned on during the test 3) status, the flashing Photo lamp comes on. 5) When the document front sensor is turned off during the test 4) status, the printer returns to the test 3) status. 6) When the document rear sensor is turned on during the test 3) status, all of the seven segments on the LED are ON (it indicates ‘8’).
  • Page 106: Test Mode B

    Maintenance Copy Test When the printer enters into the maintenance copy test, first of all, it detects the maximum value of the light level for the scanner CIS LED and stores it in NVRAM. Then, the printer enters into the maintenance copy test. 1) When the printer enters into the maintenance copy test mode, the four Enlarge/Reduce lamps flash.
  • Page 107: Scanner Error Indications

    PR98221 Scanner Error Indications When an error occurs during scanning, the error indication is shown on the LED of the scanner control panel. Take an appropriate action referring to the table below; Problem LED Indication Remedy No document Copy number 1) Set the document.
  • Page 108 PR98221 Problem LED Indication Remedy Printer overrun ‘E’ Press the Stop key. The document is ejected, then the scanner settings are returned to the default. Print paper jam ‘E’ 1) Remove the jammed paper and press any button on the printer control panel. If a document jam occurs in the ADF, the error indication does not disappeared.
  • Page 109: Scanner Service Error

    PR98221 Scanner Service Error Problem LED Indication Cause Sub ASIC Error ‘E’ and ‘0’ are Hardware error of the scanned data. displayed When the pixel number per line is over the alternately. specified value, the error occurs. It will be caused by Sub ASIC and D-RAM malfunction.
  • Page 110: Serial No. Descriptions

    PR99019 APPENDIX 1. SERIAL NO. DESCRIPTIONS The descriptions below show how to read the labels on the printer and printer parts. < ID for production month > January February March April June July August September October November December < ID for factory > Kariya Plant Mie Brother BIUK...
  • Page 111: How To Know Drum Unit Life & Page Counter

    APPENDIX 2. HOW TO KNOW DRUM UNIT LIFE & PAGE COUNTER If you want to know the drum unit life or the number of printed pages, you should print out the print configuration page. Print Print Configuration 1) Turn on the power switch of the printer while pressing the printer control panel switch.
  • Page 112 How to Read the Page Counter The page counter is not shown directly for some countries. (Refer to the note in the previous page.) However, the values printed at the right below of the drum life bar, which are available in all countries, indicate the number of the printed pages in a unit of 1 and in a unit of 1,000.
  • Page 113: Diameter / Circumference Of Rollers

    APPENDIX 3. DIAMETER / CIRCUMFERENCE OF ROLLERS diameter circumference of each roller are listed below; Parts Name Diameter (Circumference)  11.97 mm (37.6 mm) Paper Feed Roller  16.90 mm (53.1 mm) Transfer Roller  29.97 mm (94.1 mm) Photosensitive Drum  19.86 mm (62.4 mm) Heat Roller  16.50 mm (51.8 mm)
  • Page 114: Connection Diagram

    Appendix 4. Connection Diagram SCANNER SCANNER PANEL PCB SENSOR PCB SCANNER AC INPUT MOTOR INLET P1 CDCC I/F LVPS MAIN PCB POWER MAIN MOTOR P2 ENGINE I/F SOLENOID MOTOR P1 ENGINE REGISTRATION SENSOR (60x60mm) FAN1 TONER SENSOR SCANNER MOTOR SCANNER UNIT (80x80mm) FAN2 COVER SW...
  • Page 120: Scanner Sensor Pcb Circuit Diagram

    Appendix 10. Scanner Sensor PCB Circuit Diagram CODE UK3983000 NAME B512020 CIR A - 11...
  • Page 121 Appendix 11. Low-voltage Power Supply PCB Circuit Diagram (110 - 120V) NTC1 BEA1 R101 D110 R102 D104 R103 C101 VR101 R104 R105 C102 C103 R115 R113 R114 R110 R116 R117 Low-voltage NAME PS Circuit (110 - 120V) A - 12...
  • Page 122: Low-voltage Power Supply Pcb Circuit Diagram, (220 - 240v

    Appendix 12. Low-voltage Power Supply PCB Circuit Diagram (220 - 240V) NTC1 BEA1 D104 R101 D110 C101 R102 C102 R103 VR101 R104 R105 C103 R115 R113 R114 R110 R116 R117 Low-voltage NAME PS Circuit (220 - 240V) A - 13...
  • Page 123 +24V DEVCH2 DEVCH1 GRID VR51 DRM . B VCLN VCLN T / R TRANSFF IC81 R114 B101 D104 D101 Q101 TRANSFB Q102 R108 D103 D105 B121 D125 D128 R134 SR . B D123 C121 R129 R128 Q121 D126 IC121 R132 R126 R133 R127...
  • Page 124 PR98292 INDEX contact image sensor......II-22 continuous grid pattern print mode ..IV-32 continuous test mode ......IV-37 3 patterns print mode......IV-32 copy resolution........... I-4 copy speed ..........I-4 corona wire ........II-14, II-18 cover sensor ...... II-17, IV-32, IV-33 AC inlet ..........I-3, III-22 CPU ............
  • Page 125 eject pinch roller ........III-15 eject sensor actuator ......II-14, II-16 halogen heater lamp ......III-15 EL PCB...........III-14 heat roller ..... II-14, II-21, III-15, A-4 emulation ............I-5 heat roller bearing ........III-15 engine interface .........II-8 heat roller washer ........III-15 erase lamp......II-14, II-18, II-21 helical torsion spring ........
  • Page 126 Laser BD Malfunction ......IV-34 OCR software ..........I-5 Laser Scanner Malfunction....IV-34 output tray .......... I-3, III-3 laser unit ..........III-17 laser unit failure ........IV-30 light ............IV-6 page counter ..........A-3 Light Level Adjustment Error ....IV-40 panel rear cover........III-6 light rain ..........
  • Page 127 scaling ............I-4 vibration proof rubber....... III-6 scan resolution ...........I-4 viewer............I-5 ® scan speed ..........I-4 Visioneer PaperPort LE Software .... I-5 scanner control panel ....I-3, I-5, III-5 scanner service error......IV-40 Hi-Ref Adjustment Error..... IV-40 warm-up ............. I-4 Light Level Adjustment Error....IV-40 weight............
  • Page 128 Laser Printer / Scanner / Copier MFC/HL-P2000 Quick Setup Guide Read this guidebook first to set up your machine and prepare your computer for the machine. Save all packing materials and outer carton. They are useful when shipping the machine. Keep this manual in a convenient place for quick and easy reference at all times.
  • Page 129: To Use The Machine Safely

    Printer Customer Support - Brother International Corporation 15 Musick, Irvine, CA 92718 In CANADA Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 BBS: For downloading drivers from our Bulletin Board Service, call: In USA: 1-888-298-3616 / In CANADA : 1-514-685-2040 Please log on to our BBS with your first name, last name and a four digit number for your password.
  • Page 130 Table of Contents Action 1: Check the Supplied items --- 2 Action 2: Position the Machine --- 3 Action 3: Install the Toner Cartridge/Drum Unit --- 4 Action 4: Load Paper into your Machine --- 5 Action 5: Connect your Machine to your Computers parallel interface --- 7 Action 6: Plug in and Turn on your Machine --- 8...
  • Page 131: Action 1: Check The Supplied Items

    Action 1: Check the Supplied Items After taking the printer out of the carton and removing the packing materials, make sure that the following items are not damaged and none are missing: • Machine • Paper support and Document support •...
  • Page 132: Action 2: Position The Machine

    Action 2: Position the Machine Please take note of the following before using the machine. Power Supply Use the machine within the specified power range. AC power: ±10% of the rated power voltage in your country Frequency: 50 Hz (220 V– 240 V) or 50/60 Hz (110–120 V) The power cord, including extensions, should not exceed 5 meters (16.5 feet).
  • Page 133: Action 3: Install The Toner Cartridge/drum Unit

    Action 3: Install the Toner Cartridge/Drum Unit Unpack the drum unit assembly with the toner cartridge included. Gently shake it from side to side five or six times. Caution Do not expose the drum unit to light for longer than a few minutes, as this will damage the drum.
  • Page 134: Action 4: Load Paper Into Your Machine

    Action 4: Load Paper into Your Machine Before loading paper, make sure that the paper meets the specification described in the On- line User’s Guide Chapter 2. Using unsuitable paper might reduce the print quality. Install the paper support (with a tube on it) onto the multi-purpose sheet feeder.
  • Page 135 Hold the tab of the right hand paper guide and press the catch to release the guide lock. Move the paper guide to fit the paper width. Caution Failure to set the paper guide to the paper width may cause paper skew and jam. Close the multi-purpose sheet feeder cover.
  • Page 136: Action 5: Connect Your Machine To Your Computers Parallel Interface

    Action 5: Connect Your Machine to Your Computers' Parallel Interface You must connect the machine to your computer with a suitable interface cable. In most cases, a bi-directional IEEE 1284 compliant parallel cable is used for this connection. Make sure that the machine power switch is off before connecting or disconnecting the interface cable.
  • Page 137: Action 6: Plug In And Turn On Your Machine

    Action 6: Plug in and Turn on Your Machine Plug the power cord into the AC power outlet and the machine power inlet. Note The shape of the power cord varies according to the country of destination. Turn on the power switch that is located on the left side of your machine.
  • Page 138 Printing a Test Sample Page We recommend that you print a test page. Refer to the instructions below. Note  The following test page operation will be invalid after the machine has received any data from your computer.  The test sample page can be printed by using the “Test Print Mode” procedure in Chapter 3 of the On-line User’s Guide.
  • Page 139: Action 7-1: Installation From Cd-rom

    Action 7-1: Installation from CD-ROM The supplied CD-ROM contains the following items.  Printer Driver & TrueType fonts - You need to configure your PC for the machine by installing the printer driver ™ and TrueType -compatible fonts.  Soft PCL 5e - To print documents at 600 dpi from the Windows DOS box you need to install this utility.
  • Page 140: Action 7-2: Prepare The Printer Driver And The Scanner Driver For The

    Action 7-2: Prepare the Printer Driver and the Scanner Driver for the Machine For Windows You need to configure Windows 3.1 for the machine by installing the scanner driver from the supplied disk into Windows 3.1. Because the supplied scanner driver is compressed on the disk, be sure to use the supplied installer program to install it.
  • Page 141: Action 7-3: Prepare Dos For The Machine

    Action 7-3: Prepare DOS for the Machine How to Use the Machine in your DOS Application Software (without using the Windows system) Before working with application software that runs in DOS, if you do not already have a suitable driver installed, you will need to install a printer driver that matches one of the following supported emulations: HP LaserJet IIP, EPSON FX-850 or IBM Proprinter XL printers The following table shows combinations of printer drivers and printer emulation modes.
  • Page 142 What Does Remote Printer Console Do? The Remote Printer Console (RPC) is a utility program which runs in the DOS environment and comprises the following two programs: Remote Printer Console Main Program This program allows you to change various machine settings such as emulation, print quality, fonts, page setup and so on from your computer screen.
  • Page 143: Using The Remote Printer Console Main Program

    Using the Remote Printer Console Main Program Remote Printer Console Type C:\RPCX>RPCX and press the Direct_Access Printer_Setup Console_Config Guide Enter key to start the Remote Printer Current Status Console main program. Status Ready Media Type Regular Emulation Auto The Main Screen will appear on your Paper Size Letter Orientation...
  • Page 144 Using the Machine Status Monitor Program Type C:\RPCX>STMX and press the Enter key to make the Machine Status Monitor Program stay resident in your computer memory. If there are any changes to the machine status, it displays a message on your computer screen. If the machine status monitor program stays resident in your computer, you can monitor the machine status on your computer screen immediately using the hot-key sequence ( Ctrl + Alt + R ).
  • Page 145: Lamps And Switch For Printing Function

    LAMPS AND SWITCH FOR THE PRINTING FUNCTION This section refers to the following lamps and switch on the machine control panel. Note When the power switch is off or the machine is in sleep mode, all lamps including the Ready lamp are off. Ready (Paper) Lamp The Ready lamp indicates the current status of the machine.
  • Page 146 Drum Lamp The Drum lamp indicates the drum unit is nearly at the end of its life. Lamp Machine status The drum unit can be used. The drum unit is nearly at the end of its life. Installing a new drum unit turns off this lamp.
  • Page 147 Other Control Features Sleep Mode When the machine does not receive data for a certain period of time (time-out), it enters sleep mode. Sleep mode acts as though the machine was turned off. The default time- out is 5 minutes. While the machine is in sleep mode, all the lamps are off and it is as if it was turned off, but the machine can still receive data from the computer.
  • Page 148: Copying Function

    COPYING FUNCTION The machine allows you to make high-quality photocopies. Always make sure that paper is loaded in the Sheet Feeder before making copies. This section refers to the following lamps and switch on the machine control panel. 150% Copy 120% LGL >LTR Enlarge/...
  • Page 149 Photo / Text Button Select the copy mode from Photo or Text 1. Insert the original document face down in the Document Feeder. When you select Photo mode, the Photo lamp comes on. 2. Press the Copy button to start copying. Enlarge/Reduce Button You can make an enlarged or reduced size of copy from 50% to 150% (for USA and Canada), 50% to 200% (for other countries).
  • Page 150 Error If an error ocurrs, the machine shows “E” on the display. To clear the error, press the Stop button. Errors occur when the following happens; *When the document causes a paper jam in the document feeder when the machine is feeding the document.
  • Page 151: Scanning Function

    SCANNING FUNCTION The machine provides you with a TWAIN compliant scanner driver. This allows you to use the machine as scanner from any TWAIN compliant application such as Adobe Photoshop. Scanning from TWAIN compliant applications 1. Launch the application you use. 2.
  • Page 152 Scanning from the VISIONEER PaperPort  LE Software (MFC-P2000) 1. Launch the Visioneer PaperPort LE application. 2. Click the Scan icon. The scanner driver dialog is launched. 3. Make the necessary settings. 4. Press the Start button. The scanned image will be shown on the desktop with the name ‘Untitled-x.’ For further information about ‘PaperPort’, refer to the On-line Help in the application.
  • Page 153 Scanning from the Unimessage™ Viewer Software (HL-P2000 - Windows 95/98/NT users) 1. Launch the Unimessage™ Viewer application. 2. Select “Scan”. 3. After inserting the original document in the document feeder, click the “Start” button. 4. After the document has scanned completely, the “Collate Dialog” appears.
  • Page 154: Replacing The Toner Cartridge

    REPLACING THE TONER CARTRIDGE The machine can print approximately 2,400 pages (5% coverage: A4/Letter) with one toner cartridge. When the toner cartridge is running low, the Alarm and Data (Toner) lamps blink once every 5 seconds to indicate toner low. Initially, some models are supplied with a starter toner cartridge which must be replaced after 1,000 pages.
  • Page 155 Warning After you have just used the machine, some internal parts of the machine are extremely hot. When you open the top cover, never touch the shaded parts shown in the illustration. High Temperature Gently turn the lever on the toner cartridge forward until it stops.
  • Page 156 Install the new toner cartridge into the right hand side of the drum unit. Make sure that the toner cartridge guide bar is exactly aligned with the guide slot in the drum unit and pushed fully home into the drum unit to ensure that the toner cartridge and the drum unit fit together correctly.
  • Page 157: Replacing The Drum Unit

    REPLACING THE DRUM UNIT The machine uses a drum unit to create the print images on paper. If the Drum lamp is on, it indicates the drum unit is nearly at the end of its life. We recommend you prepare a new drum unit to replace the current one.
  • Page 158: High Temperature

    Warning After you have just used the machine, some internal parts of the machine are extremely hot. When you open the top cover, never touch the shaded parts shown in the illustration. High Temperature Remove the toner cartridge from the drum unit and keep it in a safe place.
  • Page 159 Install the toner cartridge into the new drum unit. Install the new drum unit into the machine. Close the top cover. The machine automatically ejects the starter sheet. Ejecting this sheet resets the drum life alarm. - 30 -...
  • Page 160: Alarm Indications At A Glance

    ALARM INDICATIONS AT A GLANCE Operator Calls for Printing Function If a recoverable error occurs, the machine indicates an ‘operator call’ by blinking the Alarm lamp and any of the following lamps. Find the error and take the proper action to correct it. The machine automatically recovers from most errors, but you may need to reset the machine with the panel switch as described below.
  • Page 161 For errors shown below, the machine indicates an operator call by blinking the Alarm lamp. If you use the machine with the supplied Windows driver, the status monitor will appear to indicate the error on your computer screen. The machine also prints some error messages on paper.
  • Page 162 Note If the machine does not operate as you expect it to, it is recommended that you turn off the power switch, wait a few seconds and then turn it on again. If you still have problems, consult your dealer or our authorized service representative. Operator Calls for Copying and Scanning Functions If a recoverable error occurs, the machine shows “E”...
  • Page 163 If you see any of these service call indications, turn off the power switch, wait a few seconds and then turn it on again and try to print again. If you cannot clear the error and see the same service call indication after turning on the machine, consult your dealer or our authorized service representative.
  • Page 164: How To View The On-line Setup Guide & User Guide

    HOW TO VIEW THE ON-LINE SETUP GUIDE & USER GUIDE The Quick Setup guide and User guide for this printer are prepared as PDF files. You need to install the ‘Adobe  Acrobat  Reader software to view these manuals. Click the Open button in the ‘View Setup Guide’...
  • Page 165: Machine Specifications

    MACHINE SPECIFICATIONS Printing Print Method Electrophotography by semiconductor laser beam scanning Laser Wavelength: 780 nm / Output: 5 mW max. Resolution 600 dots/inch (under Brother Printing Solution for Windows under Brother Software PCL5e for DOS box in Windows 300 dots/inch (under DOS operating system) Print Quality Normal printing mode Economy printing mode (up to 25% and 50% toner saving)
  • Page 166 Copying Type Auto Document Feeder Resolution 300 x 300 dpi class : Photo mode , 200 x 600 dpi : Text mode Enlarge/Reduce For USA and Canada :50%, 78%, 120%, 150% For other countries :50%, 71%, 141%, 200% Input 10 documents Multi-copy Scanning Scanner...
  • Page 167 REGULATIONS Federal Communications Commission Compliance Notice (For USA Only) MANUFACTURED: BROTHER INDUSTRIES LTD. Responsible party: Brother International Corporation 15-1 Naeshiro-cho Mizuho-ku Nagoya, 467 Japan 100 Somerset Corporate Boulevard This product complies with FDA radiation performance Bridgewater, NJ 08807-0911, USA standards, 21 CFR Subchapter J...
  • Page 168 Declaration of Conformity (For Europe) IMPORTANT - For Your Safety We, Brother International Europe Ltd., To ensure safe operation the three-pin electrical plug supplied Brother House 1 Tame Street, Guide Bridge, must be inserted only into a standard three-pin power point which Audenshaw, Manchester M34 5JE, UK.
  • Page 169 Shipment of the Machine If for any reason you must ship your Machine, carefully package the Machine to avoid any damage during transit. It is recommended that you save and use the original packaging. The Machine should also be adequately insured with the carrier. Warning When shipping the Machine, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Machine and placed in...
  • Page 171 Please read this manual thoroughly before using the machine. Brother Laser Printer / Scanner / Copier MFC/HL-P2000 User’s Guide Keep this manual in a convenient place for quick and easy reference at all times.
  • Page 172 TABLE OF CONTENTS CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS 1–1 Finding Out How to Use the Machine 1–1 ABOUT YOUR MACHINE 1–2 Machine Overview 1–2 System Requirements in Brother Printing Solution for Windows 1–3 Features 1–3 OPERATING AND STORAGE ENVIRONMENT 1–6 Power Supply 1–6...
  • Page 173 CHAPTER 4 COPY COPYING IN STANDARD MODE TO MAKE SETTINGS FOR EACH COPY Photo/Text Enlarge/Reduce The Number of Copies Error CHAPTER 5 SCAN SCANNING FROM TWAIN COMPLIANT APPLICATIONS SCANNING FROM THE VISIONEER PaperPort LE SOFTWARE SCANNING FROM THE UNIMESSAGE VIEWER SOFTWARE CHAPTER 6 MAINTENANCE REPLACING THE TONER CARTRIDGE REPLACING THE DRUM UNIT...
  • Page 174 CHAPTER 7 TROUBLESHOOTING ALARM INDICATIONS AT A GLANCE Operator Calls for the Printing Function Operator Calls for the Copying and Scanning Function Service Calls for the Printing Function Service Calls for the Copying and Scanning Function PAPER JAMS Q & A 7-10 Setting Up the Machine Hardware 7-10...
  • Page 175 Definitions of Warnings, Cautions, and Notes The following conventions are used in this User’s Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. Caution Indicates cautions that must be observed to use the machine properly or prevent damage to the machine.
  • Page 176: Shipment Of The Machine

    Shipment of the Machine If for any reason you must ship your Machine, carefully package the Machine to avoid any damage during transit. It is recommended that you save and use the original packaging. The Machine should also be adequately insured with the carrier. Warning When shipping the Machine, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Machine and placed...
  • Page 177 Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92718 In CANADA Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 For downloading drivers from our Bulletin Board Service, call:...
  • Page 178: Chapter 1 Introduction

    CHAPTER 1 INTRODUCCTION CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS Finding Out How to Use the Machine You have two guidebooks for this machine. Read each guidebook in the following order: 1. Read the Quick Setup Guide to set up your machine and to ensure proper connection with your computer.
  • Page 179: About Your Machine

    USER’S GUIDE ABOUT YOUR MACHINE Machine Overview Paper Support Doument Support Multi-Purpose Sheet Feeder Paper Guide Document Feeder Control Panel for Cpying and Top Cover Scanning Function Extension Support Wire Control Panel for Extension Document Printing Function Support Wire Output Tray Fig.
  • Page 180: System Requirements In Brother Printing Solution For Windows

    CHAPTER 1 INTRODUCCTION System Requirements in Brother Printing Solution for Windows Check the following system requirements to setup and operate the machine in Brother Printing Solution for Windows: IBM PC or compatible with 80486 SX or higher microprocessor Parallel interface (or printer port) 8 MB or more of memory (for Windows  3.1/3.11) 16 MB or more of memory (for Windows  95/98/NT) 10 MB of space available on your hard disk for the printer driver and all...
  • Page 181 USER’S GUIDE TWAIN Compliant Scanner Driver The scanner driver is TWAIN compliant which is a defacto standard. You can use the scanner from other TWAIN compliant applications as well as the PaperPort application or Unimessage™ viewer application. Enhanced Printing Performance and User-Friendly Operation for ®...
  • Page 182 CHAPTER 1 INTRODUCCTION Machine Status Monitor with Bi-directional Parallel Interface The printer driver can monitor your machines status using bi- directional parallel communications. A high quality bi-directional parallel printer cable is recommended. The machine status monitor program can show the current status of your machine.
  • Page 183: Operating And Storage Environment

    USER’S GUIDE OPERATING AND STORAGE ENVIRONMENT Please take note of the following before using the machine. Power Supply Use the machine within the specified power range. AC power: ±10% of the rated power voltage in your country Frequency: 50/60 Hz (220 V– 240 V) or 50/60 Hz (110–120 V) The power cord, including extensions, should not exceed 5 meters (16.5 feet).
  • Page 184 CHAPTER 1 INTRODUCCTION Do not subject the machine to strong physical shocks or vibrations. Do not expose the machine to open flames or salty or corrosive gasses. Do not place objects on top of the machine. Do not place the machine near an air conditioner. Keep the machine horizontal when carrying it.
  • Page 185: Chapter2 Paper Handling

    CHAPTER 2 PAPER HANDLING CHAPTER2 PAPER HANDLING PAPER SPECIFICATIONS The machine can handle paper that has the following specifications. Paper Type Paper Size Cut sheet A4, Letter, Legal, B5(JIS/ISO), A5, A6, Executive, Custom size (70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches) Envelopes DL, C5, COM-10, Monarch, 9”...
  • Page 186 USER’S GUIDE Remarks It is recommended that you test paper, especially special sizes and types of paper and heavy paper, on this machine before purchasing large quantities. Avoid using coated paper, such as vinyl coated paper. Avoid using preprinted or highly textured paper. Use a recommended type of paper, especially plain paper and transparencies, for optimum printing.
  • Page 187 CHAPTER 2 PAPER HANDLING Special Paper Before using paper with holes such as organizer sheets, you must fan the stack well to avoid paper jams and misfeeds. Do not use organizer sheets that are stuck together. The paste used might cause damage to the machine.
  • Page 188 USER’S GUIDE Envelopes The following types of envelopes are not recommended for use. Damaged, curled, wrinkled, or irregularly shaped envelopes Extremely shiny or highly textured envelopes Envelopes with clasps Envelopes with self-adhesive closures Envelopes of baggy construction Envelopes not sharply creased Embossed envelopes Envelopes already printed by a laser printer Envelopes pre-printed on the inside...
  • Page 189: Document Specifications

    CHAPTER 2 PAPER HANDLING DOCUMENT SPECIFICATIONS The machine can handle documents that have the following specifications. Document Size 70-216mm wide, 100-360mm long Document Basis Weight 52 to 90 g/m (13.9 to 24 lb.) Document Thickness 0.06mm to 0.12mm Paper Capacity in Document Feeder A4/Letter paper: Approx.
  • Page 190: Multi-purpose Sheet Feeder For Printing

    USER’S GUIDE MULTI-PURPOSE SHEET FEEDER FOR PRINTING The machine has a multi-purpose sheet feeder that can feed plain paper, envelopes, transparencies and organizer paper. To use the multi-purpose sheet feeder, follow these steps: 1. Make sure that you have selected the proper paper source, paper size, media type and orientation.
  • Page 191: Loading Paper Into The Feeder

    CHAPTER 2 PAPER HANDLING Loading Paper into the Feeder To load paper into the feeder, follow these steps. 1. Open the multi-purpose sheet feeder by gently pulling the lid forward towards you. ( 2. Load paper into the multi-purpose sheet feeder with the printing surface face down.
  • Page 192 USER’S GUIDE 3. Move the paper guide to the paper width. ( Caution Failure to set the paper guide to the paper size may cause paper skew or jams. 4. Close the multi-purpose sheet feeder. ( ) Fig. 2-6 Moving the Paper Guide and Closing the Feeder Note If the multi-purpose sheet feeder runs out of paper when you try to print,...
  • Page 193: Two Side Printing (manual Duplexing)

    CHAPTER 2 PAPER HANDLING Two Side Printing (Manual Duplexing) The supplied printer driver for Windows 95,98 or Windows 3.1 enables manual duplex printing. For more information about settings, see the help text in the printer driver. The machine prints all the even numbered pages on one side of the paper first, and then prints all the odd pages on the reverse side of the paper.
  • Page 194: Output Tray And Paper Support Wire

    USER’S GUIDE OUTPUT TRAY AND PAPER SUPPORT WIRE The machine ejects paper with printed surfaces face down into the output tray at the front of the machine. When the output tray is closed, the ejected paper comes out sheet by sheet through the slit at the front.
  • Page 195: Chapter 3 Print

    CHAPTER 3 PRINT CHAPTER 3 PRINT LAMPS AND SWITCH This section refers to the following lamps and switch on the machine control panel. Fig. 3-1 Lamps and Switch on Control Panel Note When the power switch is off or the machine is in sleep mode, all lamps including the Ready lamp are off.
  • Page 196: Data (toner) Lamp

    USER’S GUIDE Data (Toner) Lamp The Data lamp indicates the current status of the print data process. Lamp Machine status The machine has no print data. The machine is receiving data from the computer Blinking or is processing data in memory. Print data remains in the machine memory.
  • Page 197: Switch

    CHAPTER 3 PRINT Switch This switch will be used for the following purpose depending on the situation. Cancel printing If you press the switch during printing, the machine immediately stops printing and ejects the paper. Wake-up If the machine is in sleep mode, pressing the switch wakes it up into the ready state.
  • Page 198 USER’S GUIDE Test Print Mode The machine has the following test print mode. Follow these steps: 1. Make sure that the top cover is closed. 2. Hold down the switch and turn on the power switch. Keep the switch depressed until the Drum lamp comes on. The Drum lamp lights to indicate that the machine is in the test print mode.
  • Page 199: Chapter 4 Copy

    CHAPTER 4 COPY CHAPTER 4 COPY The machine allows you to make high-quality photocopies. Always make sure that paper is loaded in the Sheet Feeder before making copies. 150% Copy 120% LGL >LTR Enlarge/ Stop Reduce Copy Photo HL-P2000 Print Copy Scan A6 @A4 Copy A5 @A4...
  • Page 200: Photo/text

    USER’S GUIDE Photo/Text Select the copy mode from Text or Photo 1. Insert the original document face down in the Document Feeder. 2. Press the Photo button to select photo mode. When you select Photo mode, the Photo lamp comes on. 3 .
  • Page 201: The Number Of Copies

    CHAPTER 4 COPY The Enlarge/Reduce function works as shown in the figure below. Enlarge Reduce Fig. 4-2 Enlarge and Reduce The Number of Copies You can make multiple copies. 1. Insert the original document face down in the Document Feeder. 2.
  • Page 202: Error

    USER’S GUIDE Error If an error ocurrs, the machine shows “E” on the display. To clear the error, press the Stop button. An error will occur when the following happens; *When the document causes a paper jam in the document feeder while the machine is feeding the document.
  • Page 203: Chapter 5 Scan

    CHAPTER 5 SCAN CHAPTER 5 SCAN The machine provides you with a TWAIN compliant scanner driver. This allows you to use the machine as scanner from any TWAIN compliant application such as Adobe Photoshop. SCANNING FROM TWAIN COMPLIANT APPLICATIONS 1. Launch the application you wish to use. 2.
  • Page 204: Scanning From The Visioneer Paperport

    USER’S GUIDE SCANNING FROM THE VISIONEER PaperPort LE SOFTWARE (MFC-P2000) 1. Launch the Visioneer PaperPort LE application. 2. Click the Scan icon. The scanner driver dialog is launched. 3. Make the necessary settings. 4. Press the Start button. The scanned image will be shown on the desktop with the name ‘Untitled-x.’...
  • Page 205 CHAPTER 5 SCAN Scanning from the Unimessage™ Viewer Software (HL-P2000 - Windows 95/98/NT users) 1. Launch the Unimessage™ Viewer application. 2. Select “Scan”. 3. After inserting the original document in the document feeder, click the “Start” button. 4. After the document has scanned completely, the “Collate Dialog” appears.
  • Page 206: Chapter 6 Maintenance

    CHAPTER 6 MAINTENANCE CHAPTER 6 MAINTENANCE REPLACING THE TONER CARTRIDGE The machine can print approximately 2,400 pages (5% coverage: A4/Letter) with one toner cartridge. When the toner cartridge is running low, the Alarm and Data (Toner) lamps blink once every 5 seconds to indicate toner low.
  • Page 207 USER’S GUIDE Caution Keep the drum unit level after removing the toner cartridge, to avoid possible toner spill or scatter. Follow these steps to replace the toner cartridge: 1. Open the top cover towards you. Remove the drum unit by holding each side of the drum and gently lifting the drum forwards towards you.
  • Page 208 CHAPTER 6 MAINTENANCE Warning After you have just used the machine, some internal parts of the machine are extremely hot. When you open the top cover of the machine, never touch the shaded parts shown in the following illustration. High Temperature Fig.
  • Page 209 USER’S GUIDE 3. Remove the old toner cartridge from the drum unit by pulling it out gently. Fig. 6-5 Removing the Old Toner Cartridge Caution Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water immediately. 4.
  • Page 210 CHAPTER 6 MAINTENANCE 5. Install the new toner cartridge into the right hand side of the drum unit. Make sure that the toner cartridge guide bar is exactly aligned with the guide slot in the drum unit and pushed fully home into the drum unit to ensure that the toner cartridge and the drum unit fit together correctly.
  • Page 211 USER’S GUIDE 8. Clean the primary corona wire inside the drum unit by gently sliding the blue tab to the right and left several times. Home Position ( ) Fig. 6-9 Cleaning the Primary Corona Wire 9. Re-install the drum unit into the machine and close the top cover. Fig.
  • Page 212: Replacing The Drum Unit

    CHAPTER 6 MAINTENANCE REPLACING THE DRUM UNIT The machine uses a drum unit to create the print images on paper. If the Drum lamp is on, it indicates the drum unit is nearly at the end of its life. We recommend you prepare a new drum unit to replace the current one. Even if the Drum lamp is on, you may be able to continue to print without replacing the drum unit for a while.
  • Page 213 USER’S GUIDE Follow these steps to replace the drum unit: 1. Open the top cover towards you. Remove the old drum unit. Fig. 6-12 Removing the Drum Unit Warning After you have just used the machine, some internal parts of the machine are extremely hot.
  • Page 214 CHAPTER 6 MAINTENANCE Fig. 6-14 Removing the Toner Cartridge 3. Unpack the drum unit and gently shake it five or six times horizontally. Fig. 6-15 Shaking the Drum Unit Caution Do not remove the starter sheet. Starter Sheet Fig. 6-16 Do Not Remove the Starter Sheet Only unpack a drum unit immediately before installing it into the machine.
  • Page 215 USER’S GUIDE 4. Install the toner cartridge into the new drum unit. For more information, see “REPLACING THE TONER CARTRIDGE” in this chapter. 5. Install the new drum unit into the machine. Fig. 6-17 Installing the Drum Unit 6. Close the top cover. 7.
  • Page 216: Cleaning The Machine

    CHAPTER 6 MAINTENANCE CLEANING THE MACHINE Clean the machine exterior and interior periodically. If printed pages get stained with toner, clean the machine interior and drum unit. Cleaning the Machine Exterior Clean the machine exterior as follows: 1. Turn off the power switch and unplug the power cord. Warning There are high voltage electrodes inside the machine.
  • Page 217: Cleaning The Machine Interior And Drum Unit

    USER’S GUIDE Cleaning the Machine Interior and Drum Unit Clean the machine interior and the drum unit as follows: 1. Turn off the power switch and unplug the power cord. Warning There are high voltage electrodes inside the machine. Before cleaning the machine, make sure to turn off the power switch and unplug the power cord from the outlet Fig.
  • Page 218 CHAPTER 6 MAINTENANCE 4. Gently wipe the scanner window with a soft dry cloth. Scanner Window Fig. 6-22 Cleaning the Scanner Window Caution Do not touch the scanner window with your fingers. Do not wipe the scanner window with cleaning alcohol. 5.
  • Page 219 USER’S GUIDE 6. Clean the primary corona wire inside the drum unit by gently sliding the tab to the right and left several times. Home Position ( ) Fig. 6-23 Cleaning the Primary Corona Wire 7. Return the tab to the home position ( mark position) before reinstalling the drum unit.
  • Page 220: Cleaning The Scanning Unit

    CHAPTER 6 MAINTENANCE Cleaning the Scanning Unit Clean the scanning unit when you get stains on your copied document. 1. Turn off the power switch and unplug the power cord. 2. Open the document feeder. 3. Clean the flat white pressure bar and the glass strip under the bar with a dry cloth.
  • Page 221: Re-packing The Machine

    USER’S GUIDE RE-PACKING THE MACHINE Caution Whenever you transport the machine, use the packing materials which are provided with your machine. Also, follow the steps below to re-pack the machine, or it may be damaged which will void the machine warranty. 1.
  • Page 222 CHAPTER 6 MAINTENANCE 4. Place the drum unit assembly in the plastic bag and seal the bag completely. Fig. 6-26 Placing the Drum Unit in the Plastic Bag 5. Close the top cover, the extension wire, and the output tray. 6.
  • Page 223: Chapter 7 Troubleshooting

    CHAPTER 7 TROUBLESHOOTING CHAPTER 7 TROUBLESHOOTING ALARM INDICATIONS AT A GLANCE Operator Calls for the Printing Function If a recoverable error occurs, the machine indicates an ‘operator call’ by blinking the Alarm lamp and any of the following lamps. Find the error and take the proper action to correct it. The machine automatically recovers from most errors, but you may need to reset the machine with the panel switch as described below.
  • Page 224 USER’S GUIDE For errors shown below, the machine indicates an operator call by blinking the Alarm lamp. If you use the machine with the supplied Windows driver, the status monitor will appear to indicate the error on your computer screen. The machine also prints some error messages on paper.
  • Page 225 CHAPTER 7 TROUBLESHOOTING Note If the machine does not operate as you expect it to, it is recommended that you turn off the power switch, wait a few seconds and then turn it on again. If you still have problems, consult your dealer or our authorized service representative.
  • Page 226 USER’S GUIDE Service Calls for the Printing Function If an unrecoverable error occurs, the machine indicates the need for a service call by lighting all the lamps and then the following combination of lamps alternately: Service Call Fuser Laser BD Scanner ROM error malfunction...
  • Page 227 CHAPTER 7 TROUBLESHOOTING Service Calls for the Copying and Scanning Functions If an unrecoverable error occurs, the machine shows “E” and “0”, “1” or “2” on the display alternately. When this happens, turn off the power switch, wait a few seconds and then turn it on again and try again. If you cannot clear the error and see the same service call indication after turning on the machine, consult your dealer or our authorized service representative.
  • Page 228: Paper Jams

    USER’S GUIDE PAPER JAMS Before you can clear a paper jam error, you need to find the location of the paper jams. Locate the position referring to the following figure. Document Feeder Document Paper Top Cover Multi-Purpose Sheet Feeder Drum Unit Fig.
  • Page 229 CHAPTER 7 TROUBLESHOOTING Caution Do not pull jammed paper from the output tray. Be sure to open the top cover to remove the jam, or the fuser may get dirty with toner powder and may result in toner scatter on the next printed page or pages. Fig.
  • Page 230 USER’S GUIDE Paper Jam near the Drum Unit or at the Paper Output Tray If a paper jam has occurred near the drum unit, open the top cover and remove the drum unit. Then, pull the jammed paper upwards and out of the machine.
  • Page 231 CHAPTER 7 TROUBLESHOOTING Paper Jam in the Document Feeder If a paper jam has occurred in the document feeder, open the document feeder cover. Pull the jammed paper out of the document feeder towards you. After removing the document, close the document feeder.
  • Page 232: Setting Up The Machine Hardware

    USER’S GUIDE Q & A This section contains questions and answers for using your machine. If you have encountered a problem, find the question relating to your problem and take the steps recommended to correct the problem. Setting Up the Machine Hardware Question Recommendation The machine does not work.
  • Page 233: Setting Up The Machine For Dos

    CHAPTER 7 TROUBLESHOOTING Setting Up the Machine for DOS Question Recommendation I cannot print from my Check if the DOS application software interface application software. settings match that of your machine: for example, if you are using a parallel printer cable, you would most likely set your DOS software printer port to LPT1.
  • Page 234: Paper Handling

    USER’S GUIDE Paper Handling Question Recommendation The machine does not load Check to see if the “PAPER EMPTY” message paper. appears on your computer screen or the Alarm and Paper lamps are blinking on the machine control panel. If so, the multi-purpose sheet feeder may be out of paper or not properly installed.
  • Page 235 CHAPTER 7 TROUBLESHOOTING Printing Question Recommendation The machine prints Turn the machine off and on again to reset the unexpectedly or it prints machine. garbage. Make sure your application software is correctly set up to use this machine by checking the machine settings in your application software.
  • Page 236 USER’S GUIDE Copy Question Recommendation The machine does not copy. Check the following; The machine is turned on. All of the protective parts have been removed. The top cover is closed. The Alarm LED is blinking. If the LED is blinking, refer to the Operator Calls section of this manual.
  • Page 237: Print Quality

    CHAPTER 7 TROUBLESHOOTING Print Quality Caution You will clear a print quality problem by replacing the drum unit with a new one if the Drum lamp is on. The drum unit is at the end of its life. Question Recommendation Printed pages contain white You may clear the problem by wiping the scanner stripes.
  • Page 238 USER’S GUIDE Question Recommendation Toner scatters and stains the Clean the machine interior. See “Cleaning the printed page. Machine Interior and Drum Unit” in Chapter Make sure that you use paper that meets specifications. After the new toner cartridge is installed, the first 10 - 20 pages may be stained with toner.
  • Page 239 CHAPTER 7 TROUBLESHOOTING Question Recommendation Printed pages are blurred at the Certain environmental conditions such as humidity, center or either edge. high temperatures, etc. may cause this situation to occur. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over Here come Pat-top ,he come.
  • Page 240 USER’S GUIDE Question Recommendation Black spots appears on the If toner remains stuck on the drum, wipe it off gently printed paper at 94mm with a cotton swab. Replace the drum unit if the drum intervals. is scratched or deteriorated. Clean the drum unit as follows;...
  • Page 241: Printer Specifications

    APPENDIX APPENDIX PRINTER SPECIFICATIONS Printing Print Method Electrophotography by semiconductor laser beam scanning Laser Wavelength: 780 nm Output: 5 mW max Resolution 600 dots/inch (under Brother Printing Solution for Windows  / under Brother Software PCL5e for DOS box in Windows  ) 300 dots/inch (under DOS) Print Quality...
  • Page 242 USER’S GUIDE First Print 15 seconds (when loading A4 or letter-size paper from the multi-purpose sheet feeder) Print Media Toner cartridge: Life Expectancy: 2,400 pages/new toner cartridge 1,000 pages/starter toner cartridge (when printing A4- or letter-size paper at 5% print coverage) NOTE: Toner life expectancy will vary depending on the type of average print job printed.
  • Page 243: Electrical And Mechanical

    APPENDIX Functions TrueType Fonts on disks TrueType-compatible soft-fonts for Windows on the supplied disk Emulation Brother Printing Solution for Windows Automatic emulation selection among HP LaserJet IIP (PCL level 4), EPSON FX-850, or IBM Proprinter XL Windows  3.1/3.11, Windows  95 and Windows NT  4.0 Printer Driver driver, supporting Brother Native Compression mode and bi- directional capability...
  • Page 244: Parallel Interface Specifications

    USER’S GUIDE PARALLEL INTERFACE SPECIFICATIONS Note To ensure best quality performance use an IEEE 1284 compliant parallel cable between the printer and your computer. Only IEEE 1284 cables support all of the advanced printing capabilities, like bi-directional communication. These cables will be clearly marked with “IEEE-1284”. Interface Connector Printer Side: Amphenol FCN-685J036-L/X or equivalent A shielded cable should be used.
  • Page 245 APPENDIX Note To use bi-directional communication, an interface cable which has the pin connections above must be used. Shield Shield Fig. A-1 Parallel Interface Cable...
  • Page 246: Resident Fonts

    USER’S GUIDE RESIDENT FONTS The following bitmapped fonts are resident in this printer. Bitmapped Fonts Brougham 10 (12 point) upright/normal upright/bold italic/normal italic/bold Brougham 12 (10 point) upright/normal upright/bold italic/normal italic/bold Letter Gothic 16.66 (8.5 point) upright/normal upright/bold italic/normal italic/bold (Portrait and Landscape are available for the above.)
  • Page 247: Epson Mode

    APPENDIX SYMBOL SETS/CHARACTER SETS HP LaserJet IIP Mode ISO14 JIS ASCII PC-8 D/N ISO61 Norwegian 2 ISO57 Chinese PC-8 Turkish ISO4 UK ISO11 Swedish PC-850 ISO25 French HP Spanish PC-852 ISO69 French ISO17 Spanish PC-860 HP German ISO10 Swedish PC-863 ISO21 German ISO16 Portuguese PC-865...
  • Page 248 USER’S GUIDE HP LaserJet IIP The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see the character set of Roman 8.
  • Page 249 APPENDIX HP LaserJet IIP, EPSON FX-850, IBM Propritner XL EPSON FX-850...
  • Page 250 USER’S GUIDE The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the US ASCII character set. For other characters, see the character set of US ASCII. A-10...
  • Page 251: Compilation And Publication Notice

    APPENDIX Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. TrueType is a trademark of Apple Computer, Inc. Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson Corporation. Hewlett Packard is a registered trademark and HP LaserJet II and IIP are trademarks of Hewlett-Packard Company.
  • Page 252 REGULATIONS This product is designed for use in a professional environment. Federal Communications Commission Compliance Notice (For USA Only) Responsible Party : Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911, USA TEL: (908) 704-1700 declaires, that the products...
  • Page 253 APPENDIX International Energy Star Compliance Statement The purpose of the International Energy Star Program is to promote the development and popularization of energy-efficient office equipments, which includes computers, monitors, printers, facsimile receivers and copy machines world-wide. As an International Energy Star partner, Brother Industries, Ltd. has decided that this product meets the guideline of the program.
  • Page 254 Declaration of Conformity (For Europe) We, Brother International Europe Ltd., Brother House 1 Tame Street, Guide Bridge, Audenshaw, Manchester M34 5JE, UK. declare that this product is in conformity with the following normative documents.
  • Page 255 APPENDIX CLASS 1LASER PRODUCT APPAREIL Å LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This printer has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances. Caution Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.
  • Page 256 USER’S GUIDE For Finland and Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT Varoitus! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. Varning – Om apparaten används på annat sätt än i denna Bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
  • Page 257 APPENDIX IMPORTANT - Wiring Information (For U.K. only) If the power cord supplied with this printer is not suitable for your electrical outlet, remove the plug from the mains cord and fit an appropriate three pin plug. If the replacement plug is intended to take a fuse then fit the same fuse as the original.
  • Page 258 INDEX —A— —F— Alarm lamp 3-2, 7-1 Factory Reset auto-emulation switching 1–4 —H— —B— hex dump print bitmapped font —I— —C— interface character set error control panel 1–2, 3-1 Copy button —J— cover open cut sheet jammed paper —D— —L— data compression technology 1–5 label...
  • Page 259 Paper lamp 3-1, 7-1 paper support 1–2 toner cartridge 6–1 parallel interface life pin assignment port 1–2 Toner lamp 3-2, 7-1 Photo button top cover 1–2 Photo lamp transparency power cord 1–2 Twain 1–3 power switch 1–2 Twain compliant scanner driver 1–3 primary corona wire 6–6, 6–14...
  • Page 260: Parts Reference List

    LASER PRINTER PARTS REFERENCE LIST MODEL:MFC-P2000/HL-P2000 Aug., '98 84U007BE0...
  • Page 261 NOTE FOR USING THIS PARTS REFERENCE LIST 1. In the case of ordering parts, it needs mentioning the following items: (1) Code (2) Q'ty (3) Description (4) Symbol ( PCB No., Revision , and Parts location mounted on the PCB.) Note : No orders without Parts Code or Tool No.
  • Page 262 CONTENTS DRIVE UNIT ..................1 DOCUMENT SCANNER UNIT ..............1 SCANNER PANEL UNIT ...............3 LASER UNIT..................5 MP SHEET FEEDER................5 FIXING UNIT ..................9 COVERS....................7 MAIN PCB .....................9 PANEL SENSOR PCB.................11 10. POWER SUPPLY PCB................11 11. HIGH VOLTAGE POWER SUPPLY PCB ..........13 12. AC CORD ....................13 13.
  • Page 263: Drive Unit

    1. DRIVE UNIT REF.NO. CODE Q'TY DESCRIPTION REMARK UL8747001 1 DRIVE UNIT ASSY (SP) 087412016 3 TAPTITE, CUP B M4X20 085411215 1 TAPTITE, BIND B M4X12 UL7964001 1 MAIN MOTOR ASSY UL7968001 1 SUB MOTOR ASSY 085320616 4 TAPTITE, BIND S M3X6 MODEL MFC-P2000/HL-P2000 84U-901-010 2.
  • Page 264 1. DRIVE UNIT MODEL MFC-P2000/HL-P2000 84U-901-010 2. DOCUMENT SCANNER UNIT MODEL MFC-P2000/HL-P2000 84U-901-015 - 2 -...
  • Page 265: Scanner Panel Unit

    3. SCANNER PANEL UNIT REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK 1-20 UH3900001 1 SCANNER PANEL UNIT ASSY (SP) UH3820001 1 SCANNER PANEL UH3823001 2 KEY TOP (GRAY) UH3823002 1 KEY TOP (ORANGE) UH3822001 1 START KEY (BLUE) UK4258001 1 SCANNER PANEL PCB ASSY (SP) B512019 UK4257001 1 SCANNER SENSOR PCB ASSY (SP)
  • Page 266 3. SCANNER PANEL UNIT 1-20 Europe only MODEL MFC-P2000/HL-P2000 84U-901-016 T/I No. PR98227 / PR98242 - 4 -...
  • Page 267: Laser Unit

    4. LASER UNIT REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK UL8748001 1 LASER UNIT Y (SP) (B48K226) 085411215 3 TAPTITE, BIND B M4X12 UL8759001 1 TONER SENSOR PCB ASSY B48K231 UK4326001 1 TONER SENSOR PCB ASSY EU B48K231 UL8810001 1 TONER SENSOR PCB ASSY LEG B512028 087310815 1 TAPTITE, CUP B M3X8...
  • Page 268: Mp Sheet Feeder

    4. LASER UNIT MODEL MFC-P2000/HL-P2000 84U-901-020 5. MP SHEET FEEDER MODEL MFC-P2000/HL-P2000 84U-901-040 - 6 -...
  • Page 269 7. COVERS REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK UL7983001 1 MAIN COVER ASSY 085411215 1 TAPTITE, BIND B M4X12 085411215 1 TAPTITE, BIND B M4X12 085411215 1 TAPTITE, BIND B M4X12 002400616 3 SCREW PAN M4X6 087320616 2 TAPTITE, CUP S M3X6 0A5350605 1 SCREW PAN(WASHER), M3.5X6 UL8659001...
  • Page 270 7. COVERS MODEL MFC-P2000/HL-P2000 84U-901-060 - 8 -...
  • Page 271: Fixing Unit

    6. FIXING UNIT REF.NO. CODE Q'TY DESCRIPTION REMARK 1-11 UL8750001 1 FIXING UNIT, 120V (SP) 1-11 UL8751001 1 FIXING UNIT, 230V (SP) 1-11 UL8833001 1 FIXING UNIT, LEG 230V (SP) UH3306001 1 HALOGEN LAMP Y, 120V (SP) UH3307001 1 HALOGEN LAMP Y, 230V (SP) 087411616 2 TAPTITE, CUP B M4X16 085311216...
  • Page 272 6. FIXING UNIT 1-11 MODEL MFC-P2000/HL-P2000 84U-901-050/051 T/I NO. PR98271 / PR98292 8. MAIN PCB MODEL MFC-P2000/HL-P2000 84U-901-101/102/103 - 10 -...
  • Page 273: Panel Sensor Pcb

    9. PANEL SENSOR PCB REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK UK4205001 1 PANEL SENSOR PCB ASSY (SP) B48K303 MODEL MFC-P2000/HL-P2000 84U-901-151 10. POWER SUPPLY PCB REF.NO. CODE Q'TY DESCRIPTION REMARK UK4120001 1 LOW-VOLTAGE PS ASSY, 115V (SP) UK4121001 1 LOW-VOLTAGE PS ASSY, 230V (SP) UK3836001 1 AC INLET ASSY, 115V UK3843001...
  • Page 274 9. PANEL SENSOR PCB MODEL MFC-P2000/HL-P2000 84U-901-151 10. POWER SUPPLY PCB MODEL MFC-P2000/HL-P2000 84U-901-200/201 - 12 -...
  • Page 275: 11. High Voltage Power Supply Pcb

    11. HIGH VOLTAGE POWER SUPPLY PCB REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK UK4122001 1 HIGH-VOLTAGE PS ASSY (SP) MODEL MFC-P2000/HL-P2000 84U-901/902-220 12. AC CORDS REF.NO. CODE Q'TY DESCRIPTION REMARK UH1051001 1 AC CORD ASSY, UL/CSA UH1054001 1 AC CORD ASSY, BS UH1052001 1 AC CORD ASSY, VDE UH1055001...
  • Page 276 11. HIGH VOLTAGE POWER SUPPLY PCB MODEL MFC-P2000/HL-P2000 84U-901/902-220 12. AC CORD MODEL MFC-P2000/HL-P2000 84U-901/902-230 T/I NO. PR98303 - 14 -...
  • Page 277: 13. Accessories

    13. ACCESSORIES REF.NO. CODE Q'TY DESCRIPTION REMARK UK4223001 1 PR DRIVER DISK ASSY1 (MFC-P2000) UK4237001 1 PR DRIVER DISK ASSY1 (HL-P2000) UK4343001 1 PR DRIVER DISK ASSY1, LEG UK4225001 1 PR DRIVER DISK ASSY2 (MFC-P2000) UK4239001 1 PR DRIVER DISK ASSY2 (HL-P2000) UK4345001 1 PR DRIVER DISK ASSY2, LEG UK4253001...
  • Page 278 13. ACCESSORIES MODEL MFC-P2000/HL-P2000 84U-901-920 T/I NO. PR98227 / PR98250 14. PACKING MATERIALS MODEL MFC-P2000/HL-P2000 84U-901-930 - 16 -...
  • Page 279 PR98221 Scanner Error Indications When an error occurs during scanning, the error indication is shown on the LED of the scanner control panel. Take an appropriate action referring to the table below; Problem LED Indication Remedy No document Copy number 1) Set the document.
  • Page 280 PR98221 Problem LED Indication Remedy Printer overrun ‘E’ Press the Stop key. The document is ejected, then the scanner settings are returned to the default. Print paper jam ‘E’ 1) Remove the jammed paper and press any button on the printer control panel. If a document jam occurs in the ADF, the error indication does not disappeared.
  • Page 281 PR98221 Scanner Service Error Problem LED Indication Cause Sub ASIC Error ‘E’ and ‘0’ are Hardware error of the scanned data. displayed When the pixel number per line is over the alternately. specified value, the error occurs. It will be caused by Sub ASIC and D-RAM malfunction.
  • Page 282 3. SCANNER PANEL UNIT PR98227 REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK 1-20 UH3900001 1 SCANNER PANEL UNIT ASSY (SP) UH3820001 1 SCANNER PANEL UH3823001 2 KEY TOP (GRAY) UH3823002 1 KEY TOP (ORANGE) UH3822001 1 START KEY (BLUE) UK4258001 1 SCANNER PANEL PCB ASSY (SP) B512019 UK4257001 1 SCANNER SENSOR PCB ASSY (SP)
  • Page 283 3. SCANNER PANEL UNIT PR98227 1-20 Europe only MODEL MFC-P2000/HL-P2000 84U-901-016 T/I No. PR98227 - 4 -...
  • Page 284 13. ACCESSORIES PR98227 REF.NO. CODE Q'TY DESCRIPTION REMARK UK4223001 1 PR DRIVER DISK ASSY1 (MFC-P2000) UK4237001 1 PR DRIVER DISK ASSY1 (HL-P2000) UK4225001 1 PR DRIVER DISK ASSY2 (MFC-P2000) UK4239001 1 PR DRIVER DISK ASSY2 (HL-P2000) UK4253001 1 PR DRIVER DISK ASSY3 (MFC-P2000) UK4255001 1 PR DRIVER DISK ASSY3 (HL-P2000) UK4227001...
  • Page 285 13. ACCESSORIES PR98227 MODEL MFC-P2000/HL-P2000 84U-901-920 T/I NO. PR98227 14. PACKING MATERIALS MODEL MFC-P2000/HL-P2000 84U-901-930 - 16 -...
  • Page 286 4. LASER UNIT PR98228 REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK UL8748001 1 LASER UNIT Y (SP) (B48K226) 085411215 3 TAPTITE, BIND B M4X12 UL8759001 1 TONER SENSOR PCB ASSY B48K231 UK4326001 1 TONER SENSOR PCB ASSY EU B48K231 087310815 1 TAPTITE, CUP B M3X8 UH3064001 1 S SEAL SPONGE 4 MODEL MFC-P2000/HL-P2000 84U-901-020...
  • Page 287 5. COVERS PR99041 REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK UL7983001 1 MAIN COVER ASSY 085411215 1 TAPTITE, BIND B M4X12 085411215 1 TAPTITE, BIND B M4X12 085411215 1 TAPTITE, BIND B M4X12 002400616 3 SCREW PAN M4X6 087320616 2 TAPTITE, CUP S M3X6 0A5350605 1 SCREW PAN(WASHER), M3.5X6 UL8659001...
  • Page 288 7. COVERS PR99041 REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK UL7983001 1 MAIN COVER ASSY 085411215 1 TAPTITE, BIND B M4X12 085411215 1 TAPTITE, BIND B M4X12 085411215 1 TAPTITE, BIND B M4X12 002400616 3 SCREW PAN M4X6 087320616 2 TAPTITE, CUP S M3X6 0A5350605 1 SCREW PAN(WASHER), M3.5X6 UL8659001...
  • Page 289 HL1060PL 5. FIXING UNITS PR99042 REF.NO. CODE Q'TY DESCRIPTION REMARK UH3164001 1 FIXING UNIT Y, 120V (SP) UH3165001 1 FIXING UNIT Y, 230V (SP) UH3306001 1 HALOGEN LAMP Y, 120V (SP) UH3307001 1 HALOGEN LAMP Y, 230V (SP) 087411616 2 TAPTITE, CUP B M4X16 UL6667001 1 THERMISTOR ASSY CHNG...
  • Page 290 5. FIXING UNITS PR99042 REF.NO. CODE Q'TY DESCRIPTION REMARK UH3164001 1 FIXING UNIT Y, 120V (SP) UH3165001 1 FIXING UNIT Y, 230V (SP) UH3306001 1 HALOGEN LAMP Y, 120V (SP) UH3307001 1 HALOGEN LAMP Y, 230V (SP) 087411616 2 TAPTITE, CUP B M4X16 UL6667001 1 THERMISTOR ASSY CHNG...
  • Page 291 3. MP SHEET FEEDER PR99042 REF.NO. CODE Q'TY DESCRIPTION REMARK UL8749001 1 MP SHEET FEEDER ASSY (SP) UL8832001 MP SHEET FEEDER ASSY (LEGEND) (SP) MODEL HL-820/1020/1040/1050 84U-821/831/832/861/862-040 T/I NO. PR98176 4. FIXING UNIT REF.NO. CODE Q'TY DESCRIPTION REMARK 1-11 UL8750001 1 FIXING UNIT, 120V (SP) 1-11 UL8751001...
  • Page 292 6. FIXING UNIT PR99042 REF.NO. CODE Q'TY DESCRIPTION REMARK 1-11 UL8750001 1 FIXING UNIT, 120V (SP) 1-11 UL8751001 1 FIXING UNIT, 230V (SP) 1-11 UL8833001 1 FIXING UNIT, LEG 230V (SP) UH3306001 1 HALOGEN LAMP Y, 120V (SP) UH3307001 1 HALOGEN LAMP Y, 230V (SP) 087411616 2 TAPTITE, CUP B M4X16 085311216...
  • Page 293 5. COVERS PR99057 REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK UL7983001 1 MAIN COVER ASSY 085411215 1 TAPTITE, BIND B M4X12 085411215 1 TAPTITE, BIND B M4X12 085411215 1 TAPTITE, BIND B M4X12 002400616 3 SCREW PAN M4X6 087320616 2 TAPTITE, CUP S M3X6 0A5350605 1 SCREW PAN(WASHER), M3.5X6 UL8659001...
  • Page 294 7. COVERS PR99057 REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK UL7983001 1 MAIN COVER ASSY 085411215 1 TAPTITE, BIND B M4X12 085411215 1 TAPTITE, BIND B M4X12 085411215 1 TAPTITE, BIND B M4X12 002400616 3 SCREW PAN M4X6 087320616 2 TAPTITE, CUP S M3X6 0A5350605 1 SCREW PAN(WASHER), M3.5X6 UL8659001...

This manual is also suitable for:

Hl-p2000

Comments to this Manuals

Symbols: 0
Latest comments: