Page 2: Table Of Contents
) ......................17 ® Uninstall the Brother Software and Drivers (Windows ) ..............18 USB / Ethernet Port Locations on Your Brother Machine ................19 Paper Handling............................ 21 Load Paper..............................22 Load Paper in the Paper Tray ......................23 Load Paper in the Manual Feed Slot....................38 Unprintable Area ..........................
Page 3 Prevent Smudged Printouts and Paper Jams (Mac) ................85 Print Options (Mac) ..........................86 Scan..............................92 Scan Using the Scan Button on Your Brother Machine ................93 Scan Photos and Graphics......................... 94 Save Scanned Data to a Folder as a PDF File .................. 96 Save Scanned Data to a Memory Card or USB Flash Drive..............
Page 4 Print Photos Directly from Media........................ 305 Compatible Media ..........................306 Important Information about Photo Printing..................307 Print Photos from Media on the Brother Machine ................308 Copy Photos from Media to a Computer....................317 Before Copying Photos ........................318 Copy Photos from Media Over a Local Connection ................. 319 ®...
Page 5 Upload a Document from an External Memory Device Using Brother Web Connect ...... 442 Download and Print Documents Using Brother Web Connect ............443 Download and Save a Document to an External Memory Device Using Brother Web Connect ..446 FaxForward to Cloud or E-mail ......................447 Google Cloud Print.............................
Page 6 Error and Maintenance Messages ......................484 Transfer Your Faxes or Fax Journal Report ..................492 Error Messages When Using the Brother Web Connect Feature............. 496 Document Jams ............................498 Document is Jammed in the Top of the ADF Unit ................499 Document is Jammed inside the ADF Unit..................
Page 7 Clean the Paper Pick-up Rollers ...................... 561 Check Your Brother Machine ........................562 Check the Print Quality........................563 Check the Print Alignment from Your Brother Machine ..............565 Check the Ink Volume (Page Gauge)....................566 ® Monitor Machine Status from Your Computer (Windows ) ..............
Page 8: Before You Use Your Brother Machine
Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Notice - Disclaimer of Warranties (USA and Canada) • Trademarks • Important Note...
Page 9: Definitions Of Notes
Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.
Page 10: Notice - Disclaimer Of Warranties (Usa And Canada)
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Page 11: Trademarks
Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. and related companies is under license. Other trademarks and trade names are those of their respective owners.
Page 12: Important Note
Home > Before You Use Your Brother Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. ® ® ®...
Page 13: Introduction To Your Brother Machine
Control Panel Overview • Touchscreen LCD Overview • Settings Screen Overview • Navigate the Touchscreen • Set the Default Screen of the Feature Mode • ® Access Brother Utilities (Windows • USB / Ethernet Port Locations on Your Brother Machine...
Page 14: Before Using Your Machine
Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the Brother software and drivers. • For USB or network cable users: Make sure the interface cable is physically secure. Selecting the correct type of paper For high quality printing, it is important to select the correct type of paper.
Page 15: Control Panel Overview
Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview NFC (Near Field Communication) symbol ™ If your Android device supports the NFC feature, you can print from your device or scan documents to your device by touching it to the NFC logo on the control panel.
Page 16 • Near-Field Communication (NFC)
Page 17: Touchscreen Lcd Overview
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview Touchscreen LCD Overview You can switch Home screens by pressing d or c. ® From the Home screens, you can access the Wi-Fi setup, Shortcuts, Ink levels, and Settings screens.
Page 18 [Fax] / [Copy] / [Scan] / [Photo] / [Web] / [Apps] 8. Information icon New information from Brother appears in the information bar when the notification settings such as [Message from Brother] and [Firmware Auto Check] are set to [On].
Page 19 Related Information • Introduction to Your Brother Machine • Reduce Printing Noise • Check the Ink Volume (Page Gauge) • Settings Screen Overview • Error and Maintenance Messages...
Page 20: Settings Screen Overview
> Settings Screen Overview Settings Screen Overview The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 1. [Maintenance] Press to access the following menus: • [Improve Print Quality] •...
Page 21 Related Information • Introduction to Your Brother Machine • Touchscreen LCD Overview • Check the Ink Volume (Page Gauge) • Distinctive Ring...
Page 22: Navigate The Touchscreen
Home > Introduction to Your Brother Machine > Navigate the Touchscreen Navigate the Touchscreen Press your finger on the LCD to operate it. To display and access all the options, press d c or a b on the LCD to scroll through them.
Page 23: Set The Default Screen Of The Feature Mode
Home > Introduction to Your Brother Machine > Set the Default Screen of the Feature Mode Set the Default Screen of the Feature Mode You can change the default screen of the Scan mode. 1. Press [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Scan Screen].
Page 24: Access Brother Utilities (Windows ® )
Introduction to Your Brother Machine > Access Brother Utilities (Windows ® Access Brother Utilities (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: ®...
Page 25: Uninstall The Brother Software And Drivers (Windows ® )
(Start) > All Programs > Brother > Brother Utilities. ® • Windows Tap or click (Brother Utilities) either on the Start screen or the desktop. ® • Windows Move your mouse to the lower left corner of the Start screen and click (if using a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
Page 26: Usb / Ethernet Port Locations On Your Brother Machine
When connecting the USB or Ethernet cable, follow the instructions in the installation process. • To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 27 Related Information • Introduction to Your Brother Machine...
Page 28: Paper Handling
Home > Paper Handling Paper Handling • Load Paper • Load Documents...
Page 29: Load Paper
Home > Paper Handling > Load Paper Load Paper • Load Paper in the Paper Tray • Load Paper in the Manual Feed Slot • Unprintable Area • Paper Settings • Acceptable Paper and Other Print Media • Error and Maintenance Messages •...
Page 30: Load Paper In The Paper Tray
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray Load Paper in the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Legal Size Paper in the Paper Tray •...
Page 31 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
Page 32 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 6. Gently load paper in the paper tray with the printing surface face down. Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.
Page 33 IMPORTANT • Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. • Loading more than 20 sheets of Photo 2L (5" x 7")/(13 x 18 cm) paper may cause paper jams. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding.
Page 34 • Change the Check Paper Size Setting • Choose the Right Print Media • Change the Paper Size and Paper Type...
Page 35 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Legal Size Paper in the Paper Tray Load Legal Size Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
Page 36 5. Gently press and slide the paper width guides (1) and the paper length guide (2) to fit the paper size. 6. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 7.
Page 37 IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding.
Page 38 Related Information • Load Paper in the Paper Tray...
Page 39 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Photo Paper in the Paper Tray Load Photo Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
Page 40 5. Close the output paper tray cover. 6. Load up to 20 sheets of photo paper with the printing surface face down. Loading more than 20 sheets of photo paper may cause paper jams. 7. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper width guides touch the edges of the paper and the paper is flat in the tray.
Page 41 9. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray • Change the Check Paper Size Setting • Choose the Right Print Media •...
Page 42 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Envelopes in the Paper Tray Load Envelopes in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
Page 43 5. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes. Make sure the envelopes are flat in the tray. IMPORTANT If envelopes are "double-feeding," load one envelope in the paper tray at a time. 6.
Page 44 8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray • Change the Check Paper Size Setting • Choose the Right Print Media •...
Page 45: Load Paper In The Manual Feed Slot
Home > Paper Handling > Load Paper > Load Paper in the Manual Feed Slot Load Paper in the Manual Feed Slot Load special print media in this slot, one sheet of paper at a time. The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot. 1.
Page 46 When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. IMPORTANT • DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause a paper jam.
Page 47 5. Using both hands, push one sheet of paper into the manual feed slot until the front edge touches the paper feed rollers. Let go of the paper when you hear the machine pull it. The LCD displays [Manual Feed Slot ready].
Page 48: Unprintable Area
Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
Page 49: Paper Settings
Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting • Shrink Page Size of an Oversized Incoming Fax...
Page 50 Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type Set the Paper Size and Paper Type settings for the paper tray. • To get the best print quality, set the machine for the type of paper you are using. •...
Page 51 Home > Paper Handling > Load Paper > Paper Settings > Change the Check Paper Size Setting Change the Check Paper Size Setting If this setting is set to [On] and you pull the paper tray out of the machine, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings.
Page 52: Acceptable Paper And Other Print Media
Basic tab of the printer driver or in the Paper Type setting on the machine. • When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. • When using photo paper, remove each sheet at once to prevent smudging or paper jams.
Page 53 Load Paper > Acceptable Paper and Other Print Media > Recommended Print Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table. Brother paper Paper Type Item Premium Plus Glossy Photo Letter BP71GLTR 4"...
Page 54 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Page 55 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Paper Size for Each Operation • Paper Capacity of the Paper Trays •...
Page 56 Com-10 4 1/8 x 9 1/2 in. (104.7 x 241.3 Monarch 3 7/8 x 7 1/2 in. (98.4 x 190.5 MFC models only MFC-J995DW only Related Information • Choose the Right Print Media • Load Envelopes in the Paper Tray...
Page 57 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Capacity of the Paper Trays Paper Capacity of the Paper Trays Paper Size Paper Types No. of sheets Paper Tray Letter, A4, Legal, Executive, Plain Paper, Recycled...
Page 58 20 to 25 lb (80 to 95 g/m²) Up to 20 mil (Up to 0.52 mm) BP71 69 lb (260 g/m²) paper is specially designed for Brother inkjet machines. Up to 79 lb (Up to 300 g/m²) for Manual Feed Slot Related Information •...
Page 59: Load Documents
Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area...
Page 60: Load Documents In The Automatic Document Feeder (Adf)
Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF) Load Documents in the Automatic Document Feeder (ADF) The ADF can hold multiple pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.
Page 61 • Copy a Document • Error and Maintenance Messages • Telephone and Fax Problems • Other Problems...
Page 62: Load Documents On The Scanner Glass
Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in.
Page 63: Unscannable Area
Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Document Size Top (1) Left (2) Bottom (3) Right (4)
Page 64: Print
Home > Print Print • ® Print from Your Computer (Windows • Print from Your Computer (Mac)
Page 65: Print From Your Computer (Windows ® )
® Home > Print > Print from Your Computer (Windows ® Print from Your Computer (Windows • ® Print a Photo (Windows • ® Print a Document (Windows • ® Cancel a Print Job (Windows • ® Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows •...
Page 66: Print A Photo (Windows ® )
• For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 4. Click the Basic tab. 5. Click the Media Type drop-down list, and then select the type of paper you are using.
Page 67: Print A Document (Windows ® )
® Print a Document (Windows 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 68: Cancel A Print Job (Windows ® )
® ® Home > Print > Print from Your Computer (Windows > Cancel a Print Job (Windows ® Cancel a Print Job (Windows If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print.
Page 69: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows ® )
® (Windows 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Basic tab.
Page 70: Print As A Poster (Windows ® )
Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 71: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Windows ® )
If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 72 Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters. 9.
Page 73 Related Information ® • Print from Your Computer (Windows ® • Print Settings (Windows ® • Print as a Booklet Automatically (Windows...
Page 74: Print As A Booklet Automatically (Windows ® )
If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 75 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page will be printed in booklet format (four pages to every piece of paper, two pages Once per side).
Page 76: Print A Color Document In Grayscale (Windows ® )
Grayscale mode prints your document in 256 levels of grayscale. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 77: Prevent Smudged Printouts And Paper Jams (Windows ® )
1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 78: Use A Preset Print Profile (Windows ® )
Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 79 Related Information ® • Print from Your Computer (Windows ® • Create or Delete Your Print Profile (Windows ® • Print Settings (Windows...
Page 80 Add up to 20 new print profiles with customized settings. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 81: Change The Default Print Settings (Windows ® )
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
Page 82: Print Settings (Windows ® )
® ® Home > Print > Print from Your Computer (Windows > Print Settings (Windows ® Print Settings (Windows Basic Tab 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
Page 83 Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges. You may not be able to select the Borderless option for some combinations of media type and quality, or from some applications.
Page 84 Advanced Tab 1. Color / Grayscale Select color or grayscale printing. The print speed is faster in grayscale mode than it is in color mode. If your document contains color and you select grayscale mode, your document will be printed using 256 levels of grayscale.
Page 85 Retrieve Printer's Color Data Select this option to optimize the print quality using the machine's factory settings, which are set specifically for your Brother machine. Use this option when you have replaced the machine or changed the machine's network address.
Page 86: Print From Your Computer (Mac)
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Photo (Mac) • Print a Document (Mac) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) •...
Page 87: Print A Photo (Mac)
For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 2. From an application, such as Apple Preview, click the File menu, and then select Print.
Page 88: Print A Document (Mac)
1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
Page 89: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Mac)
Printing) (Mac) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 3. Select the Orientation option that matches the way you want the document to print.
Page 90: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Mac)
Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
Page 91: Print A Color Document In Grayscale (Mac)
Grayscale mode prints your document in 256 levels of grayscale. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
Page 92: Prevent Smudged Printouts And Paper Jams (Mac)
1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button.
Page 93: Print Options (Mac)
Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
Page 94 Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
Page 95 Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose.
Page 96 Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight blurring of the text.
Page 97 Sometimes, the movement of the print head may vary due to environmental conditions. This may be seen when you print vertical lines and they do not align. If you encounter this problem, turn off the Bi- Directional Printing feature. Color Settings 1.
Page 98 • Change the Print Setting Options When Having Printing Problems...
Page 99: Scan
Home > Scan Scan • Scan Using the Scan Button on Your Brother Machine • ® Scan from Your Computer (Windows • Scan from Your Computer (Mac) • Configure Scan Settings Using Web Based Management...
Page 100: Scan Using The Scan Button On Your Brother Machine
Home > Scan > Scan Using the Scan Button on Your Brother Machine Scan Using the Scan Button on Your Brother Machine • Scan Photos and Graphics • Save Scanned Data to a Folder as a PDF File • Save Scanned Data to a Memory Card or USB Flash Drive •...
Page 101: Scan Photos And Graphics
To use the [Options] or [Set at Device] setting, a computer with either ControlCenter4 (Windows or Brother iPrint&Scan (Mac) software installed must be connected to the machine. 5. Select the scan settings you want to change, and then press [OK].
Page 102 One Touch Shortcut. Follow the LCD instructions. 6. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine...
Page 103: Save Scanned Data To A Folder As A Pdf File
To use the [Options] or [Set at Device] setting, a computer with either ControlCenter4 (Windows or Brother iPrint&Scan (Mac) software installed must be connected to the machine. 5. Select the scan settings you want to change, and then press [OK].
Page 104 One Touch Shortcut. Follow the LCD instructions. 6. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine...
Page 105: Save Scanned Data To A Memory Card Or Usb Flash Drive
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a Memory Card or USB Flash Drive Save Scanned Data to a Memory Card or USB Flash Drive Scan documents and save them directly to a memory card or USB flash drive without using a computer.
Page 106 USB flash drive from the machine while it is reading the data. You could lose your data or damage the memory card or USB flash drive. Related Information • Scan Using the Scan Button on Your Brother Machine • Compatible Media...
Page 107 > Compatible Media Compatible Media Your Brother machine has media drives (slots) for use with common data storage and digital camera media. IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard.
Page 108: Scan Multiple Business Cards And Photos (Auto Crop)
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan Multiple Business Cards and Photos (Auto Crop) Scan Multiple Business Cards and Photos (Auto Crop) You can scan multiple documents placed on the scanner glass. The machine will scan each document and use the Auto Crop feature to create separate files or a single multi-page file.
Page 109: Scan To An Editable Text File Using Ocr
To use the [Options] or [Set at Device] setting, a computer with either ControlCenter4 (Windows or Brother iPrint&Scan (Mac) software installed must be connected to the machine. 5. Select the scan settings you want to change, and then press [OK].
Page 110 One Touch Shortcut. Follow the LCD instructions. 6. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine...
Page 111: Scan To Email Attachment
To use the [Options] or [Set at Device] setting, a computer with either ControlCenter4 (Windows or Brother iPrint&Scan (Mac) software installed must be connected to the machine. 5. Select the scan settings you want to change, and then press [OK].
Page 112 The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email message with the scanned file attached. Related Information • Scan Using the Scan Button on Your Brother Machine...
Page 113: Scan To Ftp
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP Scan to FTP Scan documents directly to an FTP server when you need to share the scanned information. For added convenience, configure different profiles to save your favorite Scan to FTP destinations.
Page 114 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Set up a Scan to FTP Profile Set up a Scan to FTP Profile Set up a Scan to FTP Profile to scan and upload the scanned data directly to an FTP location.
Page 115 Type the path (up to 60 characters) to the folder on the FTP server where you want to send your scanned data. Do not type a slash mark at the beginning of the path (for example: brother/abc). File Name Select a file name from the preset names provided, or from user- defined names.
Page 116 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Upload Scanned Data to an FTP Server Upload Scanned Data to an FTP Server 1. Load your document. 2. Press [Scan] > [to FTP/SFTP].
Page 117: Scan To Ssh Ftp (Sftp)
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) Scan to SSH FTP (SFTP) Scan documents directly to an SFTP server, a secure version of an FTP server. For added convenience, configure different profiles to save your favorite Scan to SFTP destinations.
Page 118 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Set up a Scan to SFTP Profile Set up a Scan to SFTP Profile Set up a Scan to SFTP Profile to scan and upload scanned data directly to an SFTP location.
Page 119 Type the path (up to 60 characters) to the folder on the FTP server where you want to send your scanned data. Do not type a slash mark at the beginning of the path (for example: brother/abc). File Name Select a file name from the preset names provided, or from user- defined names.
Page 120 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Create a Client Key Pair Using Web Based Management Create a Client Key Pair Using Web Based Management 1. Start your web browser.
Page 121 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Export a Client Key Pair Using Web Based Management Export a Client Key Pair Using Web Based Management 1. Start your web browser.
Page 122 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Import a Server Public Key Using Web Based Management Import a Server Public Key Using Web Based Management 1. Start your web browser.
Page 123 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Upload Scanned Data to an SFTP Server Upload Scanned Data to an SFTP Server 1. Load your document. 2. Press [Scan] > [to FTP/SFTP].
Page 124: Scan To Network (Windows ® )
® Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows ® Scan to Network (Windows Scan documents directly to a CIFS server on your local network. For added convenience, you can configure different profiles to save your favorite Scan to Network destinations.
Page 125 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network ® (Windows > Set up a Scan to Network Profile Set up a Scan to Network Profile Set up a Scan to Network Profile to scan and upload scanned data directly to a folder on a CIFS server.
Page 126 Option Description Quality Select a quality setting. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile. File Type Select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
Page 127 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network ® (Windows > Set up a Scan to Network Profile > Set the Date and Time Using Web Based Management Set the Date and Time Using Web Based Management Make sure the date and time and the time zone settings are set correctly using Web Based Management or the control panel, so the machine's time matches the time being used by the server providing authentication.
Page 128 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network ® (Windows > Upload Scanned Data to a CIFS Server Upload Scanned Data to a CIFS Server 1. Load your document. 2. Press [Scan] > [to Network].
Page 129: Scan To Sharepoint
® Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SharePoint ® Scan to SharePoint ® Scan documents directly to a SharePoint server when you need to share the scanned information. For added ®...
Page 130 ® Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SharePoint > Set up a ® Scan to SharePoint Profile ® Set up a Scan to SharePoint Profile ® ® Set up a Scan to SharePoint Profile to scan and upload the scanned data directly to a SharePoint location.
Page 131 Option Description Quality Select a quality setting. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile. File Type Select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
Page 132 ® Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SharePoint > Upload ® Scanned Data to a SharePoint Server ® Upload Scanned Data to a SharePoint Server 1. Load your document. 2. Press [Scan] > [to SharePoint].
Page 133: Web Services For Scanning On Your Network (Windows ® 7, Windows ® 8 And Windows ® 10)
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on ® ® ® Your Network (Windows 7, Windows 8 and Windows ® ® Web Services for Scanning on Your Network (Windows 7, Windows ®...
Page 134 Make sure you have installed the Brother software and drivers. • Verify that the host computer and the Brother machine are on the same subnet, or that the router is correctly configured to pass data between the two devices. •...
Page 135 • Certain characters in the messages displayed on the LCD may be replaced with spaces if the language settings of your OS and your Brother machine are different. • If the LCD displays an insufficient memory error message, choose a smaller size in the Paper size setting or a lower resolution in the Resolution (DPI) setting.
Page 136 2. Right-click the machine icon, and then select Scan profiles..The Scan Profiles dialog box appears. 3. Select the scan profile you want to use. 4. Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning, and then click the Set as Default button.
Page 137: Change Scan Button Settings From Controlcenter4 (Windows ® )
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from ® ControlCenter4 (Windows ® Change Scan Button Settings from ControlCenter4 (Windows 1. Click the (ControlCenter4) icon in the task tray, and then click Open.
Page 138 Each tab corresponds to a scan feature, as described below. These settings can be changed. Click the tabs, and then change the settings. Tab Name Corresponding Feature Image Scan to Image Scan to OCR E-mail Scan to Email File Scan to File Settings Applicable Features Image...
Page 139 File Size Priority Adjust the data compression ratio of the scanned image. Change the file size by moving the File Size Priority slider to the right or left. Resolution Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and transfer time, but produce a finer scanned image.
Page 140 ADF Auto Deskew Set the machine to automatically correct a skewed document. (Available only for certain models) Default Select this option to restore all settings to their factory setting values. Related Information • Scan Using the Scan Button on Your Brother Machine...
Page 141: Change Scan Button Settings From Brother Iprint&Scan (Mac)
1. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine.
Page 142: Scan From Your Computer (Windows ® )
> Scan from Your Computer (Windows ® Scan from Your Computer (Windows There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother, or use your favorite scanning application. •...
Page 143: Scan Using Controlcenter4 Home Mode (Windows ® )
® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® (Windows ® Scan Using ControlCenter4 Home Mode (Windows Use ControlCenter4 Home Mode to access your machine's main features. • ® Scan Using ControlCenter4 Home Mode (Windows •...
Page 144 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Scan Using ControlCenter4 Home Mode (Windows ® Scan Using ControlCenter4 Home Mode (Windows Select Home Mode as the mode setting for ControlCenter4. 1.
Page 145 Related Information ® • Scan Using ControlCenter4 Home Mode (Windows ® • Select Document Type Using ControlCenter4 Home Mode (Windows ® • Change Scan Size Using ControlCenter4 Home Mode (Windows ® • Crop a Scanned Image Using ControlCenter4 Home Mode (Windows ®...
Page 146 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Scan Using ControlCenter4 Home Mode (Windows > Select Document Type Using ® ControlCenter4 Home Mode (Windows ® Select Document Type Using ControlCenter4 Home Mode (Windows •...
Page 147 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Scan Using ControlCenter4 Home Mode (Windows > Select Document Type Using ® ® ControlCenter4 Home Mode (Windows > Custom Scan Settings (Windows ®...
Page 148 Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
Page 149 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Scan Using ControlCenter4 Home Mode (Windows > Change Scan Size Using ® ControlCenter4 Home Mode (Windows ® Change Scan Size Using ControlCenter4 Home Mode (Windows For faster scan speeds, select the exact size of your document from the Scan Size drop-down menu.
Page 150 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Scan Using ControlCenter4 Home Mode (Windows > Crop a Scanned Image Using ® ControlCenter4 Home Mode (Windows ® Crop a Scanned Image Using ControlCenter4 Home Mode (Windows The crop tool on the Image Editing Toolbar lets you trim unwanted areas from your scanned image.
Page 151 a. Expands the scanned image so that the entire image fits in the window. b. Zooms in on the image. c. Zooms out of the image. d. Rotates the image counter-clockwise 90 degrees. e. Rotates the image clockwise 90 degrees. Click and drag the frame to adjust the area to be cropped.
Page 152 ControlCenter4 Home Mode (Windows ® Print Scanned Data Using ControlCenter4 Home Mode (Windows Scan a document on your Brother machine, and then print copies using the printer driver features that are available in ControlCenter4. 1. Scan a document. 2. Click Print.
Page 153 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Scan Using ControlCenter4 Home Mode (Windows > Open with an Application Using ® ControlCenter4 Home Mode (Windows Open with an Application Using ControlCenter4 Home Mode ®...
Page 154 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 ®...
Page 155 To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password. 10. To change the file name, click the Change button, if needed. 11.
Page 156 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Home Mode ® ® (Windows > Scan Settings for ControlCenter4 Home Mode (Windows ® Scan Settings for ControlCenter4 Home Mode (Windows Settings Applicable Features Open Send E- Save with an mail...
Page 157 • Microsoft Excel 2003, XP (*.xls) Target Application Select the destination application from the drop-down list. OCR Language Set the optical character recognition (OCR) language to match the language of the scanned document's text (Available only for certain models). File Name Click Change to change the file name's prefix.
Page 158: Scan Using Controlcenter4 Advanced Mode (Windows ® )
® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® (Windows ® Scan Using ControlCenter4 Advanced Mode (Windows ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions.
Page 159 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® ® (Windows > Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows Scan Photos and Graphics Using ControlCenter4 Advanced Mode ® (Windows Send scanned photos or graphics directly to your computer. Select Advanced Mode as the mode setting for ControlCenter4.
Page 160 5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6.
Page 161 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® (Windows > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode ® (Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 ®...
Page 162 4. Click the File button. The scan settings dialog box appears. 5. Click the File Type drop-down list, and then select a PDF file. To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password.
Page 163 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® ® (Windows > Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode ®...
Page 164 4. Click the File button. The scan settings dialog box appears. 5. Select the ID Card Scan check box. The instruction dialog box appears. 6. Read the instructions on the screen, and then click OK. 7. Change the scan settings, such as file format, file name, scan location, resolution and color, if needed. 8.
Page 165 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® ® (Windows > Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows Scan to Email Attachment Using ControlCenter4 Advanced Mode ® (Windows Send a scanned document as an email attachment. •...
Page 166 5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6.
Page 167 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® ® (Windows > Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced ®...
Page 168 5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6.
Page 169 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® ® (Windows > Scan to an Office File Using ControlCenter4 Advanced Mode (Windows Scan to an Office File Using ControlCenter4 Advanced Mode ® (Windows ®...
Page 170 ® Home > Scan > Scan from Your Computer (Windows > Scan Using ControlCenter4 Advanced Mode ® ® (Windows > Scan Settings for ControlCenter4 Advanced Mode (Windows ® Scan Settings for ControlCenter4 Advanced Mode (Windows Settings Applicable Features Image E-mail File File Type Target Application...
Page 171 For OCR: • Text (*.txt) • HTML 3.2 (*.htm) • HTML 4.0 (*.htm) • Searchable PDF Single-Page (*.pdf) • Searchable PDF Multi-Page (*.pdf) • WordPad (*.rtf) • RTF Word 2000 (*.rtf) • WordPerfect 9, 10 (*.wpd) • Microsoft Excel 2003, XP (*.xls) For E-mail and File: •...
Page 172 • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.) • True Gray Use for photographic images or graphics.
Page 173 Related Information ® • Scan Using ControlCenter4 Advanced Mode (Windows...
Page 174: Scan Using Nuance ™ Paperport ™ 14Se Or Other Windows ® Applications
5. From the available Scanners list, select TWAIN: TW-Brother MFC-XXXX or TWAIN: TW-Brother MFC- XXXX LAN (where MFC-XXXX is the model name of your machine). To use the WIA driver, select the Brother driver that has "WIA" as the prefix.
Page 175 8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. 10. Click PreScan if you want to preview your image and crop unwanted portions before scanning. 11.
Page 176 ® ™ ™ Home > Scan > Scan from Your Computer (Windows > Scan Using Nuance PaperPort 14SE or Other ® ® Windows Applications > TWAIN Driver Settings (Windows ® TWAIN Driver Settings (Windows Note that the item names and assignable values will vary depending on the machine. 1.
Page 177 • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.) • True Gray Use for photographic images or graphics.
Page 178 • Remove Bleed-through / Pattern Prevent bleed-through. • Remove Background Color Remove the base color of documents to make the scanned data more legible. Color Drop Select a color to remove from the scanned image. Boldface Formatting Emphasize the characters of the original by making them bold. Blurred Character Correction Correct the broken or incomplete characters of the original to make them easier to read.
Page 179: Scan Using Windows ® Fax And Scan
6. Adjust the settings in the Scanner Setup dialog box, if needed. The scanner resolution can be set to a maximum of 1200 dpi. If you want to scan at higher resolutions, use the Scanner Utility software from Brother Utilities. 7. Click Scan.
Page 180 ® • WIA Driver Settings (Windows...
Page 181 ® ® Home > Scan > Scan from Your Computer (Windows > Scan Using Windows Fax and Scan > WIA ® Driver Settings (Windows ® WIA Driver Settings (Windows Paper source Select the Document Feeder or Flatbed option from the drop-down list. Picture Type (Image Type) Select Color picture, Grayscale picture, Black and white picture or text , or Custom Settings for the type of document you want to scan.
Page 182 Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
Page 183: Install Bookscan Enhancer And Whiteboard Enhancer (Windows ® )
• You must be logged on with Administrator access privileges. 1. Click (Brother Utilities). 2. Select your machine from the drop-down list. 3. Select Do More in the left navigation bar. 4. Click BookScan&WhiteBoard Suite and follow the on-screen instructions to install.
Page 184: Scan From Your Computer (Mac)
> Scan from Your Computer (Mac) Scan from Your Computer (Mac) There are several ways you can use your Mac to scan photos and documents on your Brother machine. Use the software applications provided by Brother or your favorite scanning application.
Page 185: Scan Using Brother Iprint&Scan (Mac)
1. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine.
Page 186: Scan Using Twain-Compliant Applications (Mac)
You can also scan using TWAIN-compliant applications. For more information about the scanning procedure, see the manual for your application. To use Brother TWAIN Driver, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Scanner Driver (TWAIN).
Page 187 Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac) > TWAIN Driver Settings (Mac) TWAIN Driver Settings (Mac) • Item names and assignable values will vary depending on the machine. • The Contrast setting is available only when selecting Gray (Error Diffusion), True Gray, or 24bit Color from the Scan Type options.
Page 188 4. Adjust Image Click the Adjust Image button to adjust other image qualities. Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
Page 189: Configure Scan Settings Using Web Based Management
Home > Scan > Configure Scan Settings Using Web Based Management Configure Scan Settings Using Web Based Management • Set the Scan Job Email Report Using Web Based Management...
Page 190: Set The Scan Job Email Report Using Web Based Management
Home > Scan > Configure Scan Settings Using Web Based Management > Set the Scan Job Email Report Using Web Based Management Set the Scan Job Email Report Using Web Based Management When you scan a document, the machine will send a scan job email report automatically to the registered email address.
Page 191: Copy
Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies ( N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card •...
Page 192: Copy A Document
Home > Copy > Copy a Document Copy a Document 1. Make sure you have loaded the correct size paper in the paper tray. 2. Load your document. 3. Press [Copy]. The touchscreen displays: 4. Change the copy settings, if needed. When you load paper other than Letter size Plain Paper, you must change the [Paper Size] and [Paper Type] settings by pressing [Options].
Page 193 Related Information • Copy • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Copy Options...
Page 194: Enlarge Or Reduce Copied Images
Home > Copy > Enlarge or Reduce Copied Images Enlarge or Reduce Copied Images Select an enlargement or reduction ratio to resize your copied data. 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: •...
Page 195: Sort Copies
Home > Copy > Sort Copies Sort Copies Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on. 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: •...
Page 196: Make Page Layout Copies ( N In 1 Or Poster)
Home > Copy > Make Page Layout Copies ( N in 1 or Poster) Make Page Layout Copies ( N in 1 or Poster) The N in 1 copy feature saves paper by copying two or four pages of your document onto one page of the copy. The poster feature divides your document into sections, then enlarges the sections so you can assemble them into a poster.
Page 197 Option Description 2in1(ID) (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have selected, and then press [OK]. 7.
Page 198: Copy On Both Sides Of The Paper (2-Sided Copy)
Home > Copy > Copy on Both Sides of the Paper (2-sided Copy) Copy on Both Sides of the Paper (2-sided Copy) Reduce the amount of paper you use by copying onto both sides of the paper. • You must choose a 2-sided copy layout from the following options before you can start 2-sided copying. •...
Page 199 4. To sort multiple copies, press [Options] > [Stack/Sort] > [Sort]. 5. Press a or b to display the [2-sided Copy] option, and then press it. 6. Do one of the following: • To make 2-sided copies from a 1-sided document, follow these steps: a.
Page 200: Copy An Id Card
Home > Copy > Copy an ID Card Copy an ID Card Use the [2in1(ID)] feature to copy both sides of an identification card onto one page, keeping the original card size. • Make sure the paper size is set to Letter or A4. •...
Page 201 Related Information • Copy...
Page 202: Copy In Ink Save Mode
Home > Copy > Copy in Ink Save Mode Copy in Ink Save Mode When you select Ink Save Mode, the machine prints the colors lighter and emphasizes the outlines of the images. • The amount of ink that is saved varies depending on the type of documents printed. •...
Page 203: Copy Options
Home > Copy > Copy Options Copy Options To change copy settings, press the [Options] button. Option Description Quality Select the Copy resolution for your type of document. Paper Type Select a paper type. If copying on special paper, set the machine for the type of paper you are using to get the best print quality.
Page 204 Option Description Page Layout Make N in 1, 2 in 1 ID, or Poster copies. 4 in 1 Poster Advanced Settings Ink Save Mode Prints colors lighter and emphasizes the outlines of images. Thin Paper Copy Avoids bleeding through thin paper when copying. Book Copy Corrects dark borders and skew when copying from the scanner glass.
Page 205 • You can save the current settings by pressing [Save as Shortcut]. • The Ink Save Mode, Thin Paper Copy, Book Copy and Watermark Copy features are supported by technology from Reallusion, Inc. Related Information • Copy • Copy a Document...
Page 206: Fax
Home > Fax • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX...
Page 207: Send A Fax
Home > > Send a Fax Send a Fax • Send a Fax from Your Brother Machine • Send a Fax Manually • Send a Fax at the End of a Conversation • Send the Same Fax to More than One Recipient (Broadcasting) •...
Page 208: Send A Fax From Your Brother Machine
Home > > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine 1. Load your document in the ADF or place it on the scanner glass. 2. Press [Fax]. If [Fax Preview] is set to [On], press [Fax] >...
Page 209 Press [Yes (Color fax)] to confirm. The machine starts dialing and sending the document. 6. When the touchscreen displays [Next page?], do one of the following: • Press [No] when finished scanning pages. The machine starts sending the document. • Press [Yes] to scan another page.
Page 210: Send A Fax Manually
Home > > Send a Fax > Send a Fax Manually Send a Fax Manually Manual fax transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. 1. Load your document. 2. Press [Fax]. If [Fax Preview] is set to [On], press [Fax] >...
Page 211: Send A Fax At The End Of A Conversation
Home > > Send a Fax > Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation At the end of a conversation, you can send a fax to the other party before you both hang up. 1.
Page 212: Send The Same Fax To More Than One Recipient (Broadcasting)
Press [Yes] to scan another page. Place the next page on the scanner glass, and then press [OK]. The machine starts scanning the page. Repeat this step for each additional page. Related Information • Send a Fax • Cancel a Broadcast in Progress • Set up Groups for Broadcasting • Enter Text on Your Brother Machine...
Page 213 Home > > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a Broadcast in Progress Cancel a Broadcast in Progress While broadcasting you can cancel the fax currently being sent or the whole broadcast job. 1.
Page 214: Send A Fax In Real Time
Home > > Send a Fax > Send a Fax in Real Time Send a Fax in Real Time When sending a fax, the machine scans the document into the memory before sending it. As soon as the telephone line is free, the machine starts dialing and sending. If you want to send an important document immediately without waiting for the machine to retrieve the scan from its memory, turn on [Real Time TX].
Page 215: Send A Fax At A Specified Time (Delayed Fax)
Home > > Send a Fax > Send a Fax at a Specified Time (Delayed Fax) Send a Fax at a Specified Time (Delayed Fax) You can store up to 50 faxes in the machine's memory to be sent within the next twenty-four hour period. This feature is available only for black and white faxes.
Page 216: Change The Fax Auto Redial Setting
Home > > Send a Fax > Change the Fax Auto Redial Setting Change the Fax Auto Redial Setting If you are sending a fax automatically and the line is busy when the Fax Auto Redial setting is set to [On], the machine redials once after five minutes.
Page 217: Cancel A Fax In Progress
Home > > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress 1. Press to return to the Home screen. 2. Press to cancel a fax that is already in progress. 3. When you press while the machine is dialing or sending, the touchscreen displays [Cancel Job?].
Page 218: Check And Cancel A Pending Fax
Home > > Send a Fax > Check and Cancel a Pending Fax Check and Cancel a Pending Fax Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the LCD displays [No Jobs Waiting].
Page 219: Fax Options
You can save the current settings by pressing [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Send a Fax • Send a Fax from Your Brother Machine • Specifications...
Page 220: Receive A Fax
Home > > Receive a Fax Receive a Fax • Receive Mode Settings • Set Easy Receive • Fax Preview • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation •...
Page 221: Receive Mode Settings
Home > > Receive a Fax > Receive Mode Settings Receive Mode Settings • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set the F/T Ring Time (Pseudo/Double-ring)
Page 222 Home > > Receive a Fax > Receive Mode Settings > Receive Modes Overview Receive Modes Overview Some receive modes answer automatically ([Fax Only] and [Fax/Tel]). You may want to change the Ring Delay before using these modes. Fax Only [Fax Only] mode automatically answers every call as a fax.
Page 223 Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. Select Manual Mode as your Receive Mode.
Page 224 Home > > Receive a Fax > Receive Mode Settings > Set the Number of Rings Before the Machine Answers (Ring Delay) Set the Number of Rings Before the Machine Answers (Ring Delay) When somebody calls your machine, you will hear the normal telephone ring sound. The number of rings is set in the Ring Delay option.
Page 225 F/T Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line. Because the F/T ring is a setting only on your Brother machine, extension and external telephones will not ring; however, you can still answer the machine's call on any telephone.
Page 226: Set Easy Receive
Home > > Receive a Fax > Set Easy Receive Set Easy Receive If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When the message that your machine is receiving a fax appears on the LCD or when you hear a click on the phone line through the handset you are using, just replace the handset.
Page 227: Fax Preview
Home > > Receive a Fax > Fax Preview Fax Preview Use the Fax Preview feature to view received faxes on the LCD. • Set Fax Preview to On • Preview New Faxes...
Page 228 Home > > Receive a Fax > Fax Preview > Set Fax Preview to On Set Fax Preview to On • This feature is available only for black and white faxes. • When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding, PC-Fax Receiving and Forward to Cloud operations, even if you set Backup Print to On.
Page 229 Home > > Receive a Fax > Fax Preview > Preview New Faxes Preview New Faxes When a fax is received, a message appears on the LCD. • This feature is available only for black and white faxes. • To see a fax you already previewed, press [Fax] and [Received Faxes].
Page 230 Button Result Reduce the fax. Scroll vertically. Scroll horizontally. Rotate the fax clockwise. Delete the fax. Press Yes to confirm. Go back to the previous page. Go to the next page. Go back to the fax list. Print the fax. Start If the fax is a single page, it starts printing.
Page 231: Shrink Page Size Of An Oversized Incoming Fax
Shrink Page Size of an Oversized Incoming Fax When the [Auto Reduction] feature is [On], your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio using the page size of the fax and your Paper Size setting.
Page 232: Set The Fax Receive Stamp
Home > > Receive a Fax > Set the Fax Receive Stamp Set the Fax Receive Stamp Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine.
Page 233: Receive A Fax At The End Of A Telephone Conversation
Receive a Fax at the End of a Telephone Conversation If you are speaking on the telephone connected to your Brother machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up.
Page 234: Memory Receive Options
Home > > Receive a Fax > Memory Receive Options Memory Receive Options Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only one Memory Receive option at a time. Memory Receive can be set to: •...
Page 235 Home > > Receive a Fax > Memory Receive Options > Forward Incoming Faxes to Another Machine Forward Incoming Faxes to Another Machine Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine. This feature is available only for black and white faxes. 1.
Page 236 Home > > Receive a Fax > Memory Receive Options > Store Incoming Faxes in the Machine's Memory Store Incoming Faxes in the Machine's Memory Use the Fax Storage feature to store incoming faxes in the machine's memory. Retrieve your stored fax messages from your fax machine when you are at another location using the Remote Retrieval commands.
Page 237 • Before you can set up PC-Fax Receive, you must install the Brother software and drivers on your computer. Make sure your computer is connected and turned on. You must have the PC-FAX Receiving software running on your computer.
Page 238 Home > > Receive a Fax > Memory Receive Options > Change Memory Receive Options Change Memory Receive Options If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays one of the following questions: •...
Page 239 Home > > Receive a Fax > Memory Receive Options > Turn Off Memory Receive Turn Off Memory Receive Turn off Memory Receive if you do not want the machine to save or transfer incoming faxes. 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Memory Receive]. 2.
Page 240 Home > > Receive a Fax > Memory Receive Options > Print a Fax Stored in the Machine's Memory Print a Fax Stored in the Machine's Memory • This feature is available only for black and white faxes. • After you print the fax, it is erased from the machine's memory. If you select [Fax Storage], you can print all faxes from the memory.
Page 241: Remote Fax Retrieval
Home > > Receive a Fax > Remote Fax Retrieval Remote Fax Retrieval Use Remote Retrieval to call your machine from any touch-tone telephone or fax machine, and use a remote access code and remote commands to retrieve fax messages. •...
Page 242 > Set a Remote Access Code Set a Remote Access Code Set a Remote Access Code to access and control your Brother machine even when you are away from it. 1. Press [Settings] > [All Settings] > [Fax] > [Remote Access].
Page 243 > Use Your Remote Access Code Use Your Remote Access Code 1. When away from your Brother machine, dial your fax number from a touch-tone telephone or fax machine. 2. When your machine answers, immediately enter your three-digit Remote Access Code, followed by *.
Page 244 Use the Remote Commands in this table to access fax commands and options when you are away from your Brother machine. When you call the machine and enter your remote access code (three digits followed by *), the system will sound two short beeps and you must enter a Remote Command (column 1), followed by one of the options (column 2) for that command.
Page 245 You cannot use * and # as dial numbers but you can press # to insert a pause in the fax number. 5. Hang up after you hear one long beep. Your Brother machine will forward any incoming faxes to the fax number you entered.
Page 246 Home > > Receive a Fax > Remote Fax Retrieval > Change the Fax Forwarding Number Change the Fax Forwarding Number 1. Dial your fax number. 2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages.
Page 247: Voice Operations And Fax Numbers
Home > > Voice Operations and Fax Numbers Voice Operations and Fax Numbers • Voice Operations • Store Fax Numbers • Set up Groups for Broadcasting • Dial Access Codes and Credit Card Numbers...
Page 248: Voice Operations
Home > > Voice Operations and Fax Numbers > Voice Operations Voice Operations • Send Tone Signals • Pick up a Voice Call in Fax/Tel Receive Mode • Special Line Considerations...
Page 249 Home > > Voice Operations and Fax Numbers > Voice Operations > Send Tone Signals Send Tone Signals If you have a Pulse dialing service, but must send Tone signals (for example, for telephone banking), follow these steps. If you have a Touch Tone service, you will not need this feature to send tone signals. This feature is available only in Canada.
Page 250 Home > > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call.
Page 251 Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations Special Line Considerations • Rollover Telephone Lines • Two-Line Telephone System • Convert Telephone Wall Outlets • Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone...
Page 252 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Rollover Telephone Lines Rollover Telephone Lines A rollover telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy.
Page 253 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Two-Line Telephone System Two-Line Telephone System A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet. This feature is available only in the USA and Canada. The two telephone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14).
Page 254 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Convert Telephone Wall Outlets Convert Telephone Wall Outlets This feature is available only in the USA and Canada. There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company.
Page 255 > Special Line Considerations > Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD.
Page 256: Store Fax Numbers
Home > > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers • Store Address Book Numbers • Store Address Book Numbers from Outgoing Calls • Store Address Book Numbers from Caller ID History • Change or Delete Address Book Names or Numbers...
Page 257 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers 1. Press [Fax] > [Address Book]. 2. Do the following steps: a. Press [Edit] > [Add New Address] > [Name]. b.
Page 258 5. To store the second fax or telephone number, press [Address 2]. Enter the second fax or telephone number (up to 20 digits) using the touchscreen. Press [OK]. 6. Press [OK] to confirm the fax or telephone number you want to store. 7. Press Related Information • Store Fax Numbers • Enter Text on Your Brother Machine...
Page 259 (up to 20 digits) using the touchscreen. Press [OK]. 6. Press [OK] to confirm the fax or telephone number you want to store. 7. Press Related Information • Store Fax Numbers • Caller ID • Enter Text on Your Brother Machine...
Page 260 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers 1. Press [Fax] > [Address Book] > [Edit]. 2. Do one of the following: •...
Page 261: Set Up Groups For Broadcasting
Home > > Voice Operations and Fax Numbers > Set up Groups for Broadcasting Set up Groups for Broadcasting A Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers.
Page 262 To change a character, press d or c to position the cursor to highlight the incorrect character, and then press Enter the new character. 5. Press [OK]. 6. Press Related Information • Set up Groups for Broadcasting • Enter Text on Your Brother Machine...
Page 263 Home > > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Delete a Broadcasting Group Delete a Broadcasting Group 1. Press [Fax] > [Address Book] > [Edit] > [Delete]. 2. Press a or b to display the Group you want to delete, and then press it. 3.
Page 264 Home > > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member 1. Press [Fax] > [Address Book] > [Edit] > [Change]. 2. Press a or b to display the Group you want to change, and then press it. 3.
Page 265: Dial Access Codes And Credit Card Numbers
You can even include manual dialing. For example: you might have stored ‘555’ on Address Book: Brother 1 and ‘7000’ on Address Book: Brother 2. You can use them both to dial ‘555-7000’ if you press the following: 1.
Page 266: Telephone Services And External Devices
Home > > Telephone Services and External Devices Telephone Services and External Devices • Voice Mail • Distinctive Ring • Caller ID • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) • External and Extension Telephones...
Page 267: Voice Mail
For example, if your Voice Mail is set to answer after four rings and your Brother machine is set to answer after two rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.
Page 268: Distinctive Ring
This feature is available only in the USA and Canada. Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Teen Ring, and SimpleBiz Fax &...
Page 269 Ring Pattern Rings short-short-long very long (normal pattern) • Ring Pattern #1 is often called Short-Short and is the most commonly used. • If the ring pattern you received is not on this chart, contact your telephone company and ask for one that is shown.
Page 270 The receive mode is set to [Manual] automatically and you cannot change it to another receive mode while Distinctive Ring is set to [On]. This ensures the Brother machine will answer only the Distinctive Ring number and not interfere when your main telephone number is called.
Page 271 Home > > Telephone Services and External Devices > Distinctive Ring > Turn off Distinctive Ring Turn off Distinctive Ring This feature is available only in the USA and Canada. 1. Press [Settings] > [All Settings] > [Fax] > [Miscellaneous] > [Distinctive] > [Distinctive].
Page 272: Caller Id
Home > > Telephone Services and External Devices > Caller ID Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number, or name if it is available, of your caller as the line rings. •...
Page 273: Voice Over Internet Protocol (Voip/Telephone Line Interference)
Home > > Telephone Services and External Devices > Voice Over Internet Protocol (VoIP/Telephone Line Interference) Voice Over Internet Protocol (VoIP/Telephone Line Interference) VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Telephone providers frequently bundle VoIP together with Internet and cable services.
Page 274: External Tad (Telephone Answering Device)
Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) External TAD (Telephone Answering Device) You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax.
Page 275 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).
Page 276 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Record an Outgoing Message (OGM) on the External TAD Record an Outgoing Message (OGM) on the External TAD 1. Record five seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones.
Page 277 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Multi-line Connections (PBX) Multi-line Connections (PBX) We suggest you ask the company that installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system.
Page 278: External And Extension Telephones
Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use a Non-Brother Cordless External Handset • Use the Remote Codes...
Page 279 Home > > Telephone Services and External Devices > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone You can connect a separate telephone to your machine as shown in the diagram below. Connect the telephone line cord to the jack labeled EXT.
Page 280 Home > > Telephone Services and External Devices > External and Extension Telephones > Operation from External and Extension Telephones Operation from External and Extension Telephones Use extension telephones If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code *51.
Page 281 Non-Brother Cordless External Handset Use a Non-Brother Cordless External Handset If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
Page 282 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Fax Receive Code If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Fax Receive Code *51.
Page 283 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes > Change the Remote Codes Change the Remote Codes The preset Fax Receive Code is *51. The preset Telephone Answer Code is #51. If you are always disconnected when accessing your External TAD remotely, try changing the three-digit remote codes, for example to ### and 999.
Page 284: Fax Reports
Home > > Fax Reports Fax Reports • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports...
Page 285: Set The Transmission Verification Report's Style
Home > > Fax Reports > Set the Transmission Verification Report's Style Set the Transmission Verification Report's Style You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party's name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
Page 286: Set The Fax Journal's Interval Period
Home > > Fax Reports > Set the Fax Journal's Interval Period Set the Fax Journal's Interval Period You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days).
Page 287: Pc-Fax
Home > > PC-FAX PC-FAX • ® PC-FAX for Windows • PC-FAX for Mac...
Page 288: Pc-Fax For Windows
® Home > > PC-FAX > PC-FAX for Windows ® PC-FAX for Windows • ® PC-FAX Overview (Windows • ® Send a Fax Using PC-FAX (Windows • ® Receive Faxes on Your Computer (Windows...
Page 289 > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows ® PC-FAX Overview (Windows Reduce paper consumption and save time by using Brother's PC-FAX software to send faxes directly from your machine. • ® Configure PC-FAX (Windows • ® Configure your PC-Fax Address Book (Windows...
Page 290 Windows 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Setup Sending. The PC-FAX Setup dialog box appears.
Page 291 > Configure your PC- ® Fax Address Book (Windows ® Configure your PC-Fax Address Book (Windows Add, edit and delete members and groups to personalize your Brother Address Book. • ® Add a Member to your PC-FAX Address Book (Windows •...
Page 292 > Add a Member to your PC-FAX Address Book (Windows ® Add a Member to your PC-FAX Address Book (Windows Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using Brother PC-Fax software. 1. Do one of the following: ®...
Page 293 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 294 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 295 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 296 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 297 Select and add the items in the order you want them listed. 5. If you are exporting to an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields. 6. Click OK. 7.
Page 298 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
Page 299 6. Click OK. 7. Browse to the folder where you want to import the data, type the file name, and then click Open. Related Information ® • Configure your PC-Fax Address Book (Windows...
Page 300 1. Create a file in any application on your computer. 2. Select the print command in your application. 3. Select Brother PC-FAX as your printer, and then complete your print operation. The Brother PC-FAX dialog box appears. 4. Type a fax number using one of the following methods: •...
Page 301 PC-FAX for Windows > Receive Faxes on Your Computer (Windows ® Receive Faxes on Your Computer (Windows Use Brother's PC-FAX software to receive faxes on your computer, screen them and print only those faxes you want. • ® Receive Faxes Using PC-FAX Receive (Windows...
Page 302 When you turn off your computer, your machine will continue to receive and store faxes in your Brother machine's memory. The machine's LCD will display the number of stored faxes received. When you start this application, the software will transfer all received faxes to your computer at once.
Page 303 Windows 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive. 2. Confirm the message and click Yes.
Page 304 (available only for Administrators). Device Select the Brother machine that you want to receive PC-FAX. Lock (available only for Administrators) Restrict users who do not have administrator privileges from configuring the settings options shown above.
Page 305 4. Select the appropriate connection method. Select your machine from the automatic search results below. Connected Brother machines will be displayed. Select a device from the list. Click OK. Specify your machine by IP address Type the machine's IP address in the IP Address field, and then click OK.
Page 306 ® ® Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows ® ® > Receive Faxes Using PC-FAX Receive (Windows > View Received PC-FAX Messages (Windows ® View Received PC-FAX Messages (Windows Receiving Status Icon Indicated Status Standby mode...
Page 307 Related Information ® • Receive Faxes Using PC-FAX Receive (Windows...
Page 308: Pc-Fax For Mac
> PC-FAX > PC-FAX for Mac PC-FAX for Mac Use Brother's PC-FAX software to send faxes directly from your Mac without printing them. This feature helps reduce your paper consumption and save time. • Send Faxes from Your Application (Mac)
Page 309 Home > > PC-FAX > PC-FAX for Mac > Send Faxes from Your Application (Mac) Send Faxes from Your Application (Mac) PC-FAX supports only black and white faxes. A black and white fax will be sent even if the original data is color and the receiving fax machine supports color faxes.
Page 310 To send a fax to more than one number, click the Add button after entering the first fax number and type the next fax number. The destination fax numbers will be listed in the Destination Fax Numbers field. 6. Click Print to send the fax. Related Information •...
Page 311: Photocapture Center
Home > PhotoCapture Center PhotoCapture Center • Print Photos Directly from Media • Copy Photos from Media to a Computer • ® Print Photos from ControlCenter4 (Windows...
Page 312: Print Photos Directly From Media
When your machine is connected to a computer, you can use your computer to access a memory card or USB flash drive inserted in the front of the machine. • Compatible Media • Important Information about Photo Printing • Print Photos from Media on the Brother Machine...
Page 313: Compatible Media
> Compatible Media Compatible Media Your Brother machine has media drives (slots) for use with common data storage and digital camera media. IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard.
Page 314: Important Information About Photo Printing
Home > PhotoCapture Center > Print Photos Directly from Media > Important Information about Photo Printing Important Information about Photo Printing USB flash drive support is available only for certain models. Your machine is designed to be compatible with modern digital camera image files, memory cards and USB flash drives.
Page 315: Print Photos From Media On The Brother Machine
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine Print Photos from Media on the Brother Machine • Preview and Print Photos from Media • Print a Photo Index Sheet (Thumbnails) from Media •...
Page 316 8. Read and confirm the displayed list of options. 9. To change the print settings, press [Print Settings]. When finished, press [OK]. 10. Press [Start]. Related Information • Print Photos from Media on the Brother Machine • Print Settings for Photos...
Page 317 3. If you want to change the print settings, press [Print Settings]. When finished, press [OK]. Option Description Paper Type Select the paper type. Paper Size Select the paper size. 4. Press [Start]. Related Information • Print Photos from Media on the Brother Machine • Print Photos by Image Number...
Page 318 5. To change the print settings, press [Print Settings]. When finished, press [OK]. 6. Press [Start]. Related Information • Print Photos from Media on the Brother Machine • Print a Photo Index Sheet (Thumbnails) from Media • Print Settings for Photos...
Page 319 When finished, press [OK]. Option Description Print Quality Select the print resolution for your type of document. Select the paper type. Paper Type Select the paper size. Paper Size 8. Press [Start]. Related Information • Print Photos from Media on the Brother Machine...
Page 320 3. Press d or c to display each photo. When the photo you want appears, press it, and then press [OK]. 4. Press [OK]. 5. Press [Print Settings] > [Cropping]. 6. Press [On] (or [Off]). 7. When finished, press or [OK]. 8. Press [Start]. Related Information • Print Photos from Media on the Brother Machine • Other Problems...
Page 321 3. Press d or c to display each photo. When the photo you want appears, press it, and then press [OK]. 4. Press [OK]. 5. Press [Print Settings] > [Borderless]. 6. Press [On] (or [Off]). 7. When finished, press or [OK]. 8. Press [Start]. Related Information • Print Photos from Media on the Brother Machine • Other Problems...
Page 322 3. Press d or c to display each photo. When the photo you want appears, press it, and then press [OK]. 4. Press [OK]. 5. Press [Print Settings] > [Print Date]. 6. Press [On] (or [Off]). 7. When finished, press or [OK]. 8. Press [Start]. Related Information • Print Photos from Media on the Brother Machine...
Page 323 Save the print settings you use most often by setting them as the defaults. Factory Reset Restore any changed print settings back to the factory settings. Related Information • Print Photos from Media on the Brother Machine • Preview and Print Photos from Media • Print Photos by Image Number...
Page 324: Copy Photos From Media To A Computer
Home > PhotoCapture Center > Copy Photos from Media to a Computer Copy Photos from Media to a Computer If you would like to copy photos stored in a memory card or USB flash drive to a folder on your computer, follow the steps for your connection type and Operating System.
Page 325: Before Copying Photos
Home > PhotoCapture Center > Copy Photos from Media to a Computer > Before Copying Photos Before Copying Photos IMPORTANT DO NOT start your computer with a memory card or USB flash drive in the media drive of the machine. You could lose your data or damage the media.
Page 326: Copy Photos From Media Over A Local Connection
6. Wait until your Brother machine has stopped accessing the media before removing the media. IMPORTANT DO NOT remove the media while your Brother machine is accessing the media. Otherwise, the media, or data stored on the media could be damaged.
Page 327: Print Photos From Controlcenter4 (Windows ® )
• For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 2. Click the (ControlCenter4) icon in the task tray, and then click Open.
Page 328 Option Description Deselect All Deselects all thumbnails in the current view. 6. Specify the number of copies you want to print (1-99) by clicking 7. To trim the photo before printing, click Edit. 8. Click Print. The print settings window appears. 9.
Page 329: Edit Photos Using Controlcenter4 (Windows ® )
® Home > PhotoCapture Center > Print Photos from ControlCenter4 (Windows > Edit Photos Using ® ControlCenter4 (Windows ® Edit Photos Using ControlCenter4 (Windows 1. This area shows which images are currently selected, and how many copies of each image will be printed. 2.
Page 330 5. Image Enhancement Nature Scene Select this option to enhance natural colors, such as green and blue. Night Scene Select this option to optimize the image adjustments for a night scene photo. Soft Light Select this option to soften bright edges. Related Information ®...
Page 331: Network
Configure Network Details Using the Control Panel • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users...
Page 332: Configure Network Details Using The Control Panel
You can also use management utilities, such as BRAdmin Light (Windows ), BRAdmin Professional ® (Windows ) and Web Based Management, to configure and change your Brother machine's network settings. See Related Information: Learn about Network Management Software and Utilities. 1. Press [Settings] >...
Page 333: Supported Basic Network Features
• Network BRAdmin Light is available as a download from your model's page at support.brother.com. BRAdmin Professional is available as a download from your model's page at support.brother.com. The default login password to manage machine settings is initpass. We recommend you change it to protect your machine from...
Page 334: Network Management Software And Utilities
Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer...
Page 335: Learn About Network Management Software And Utilities
® BRAdmin Light (Windows BRAdmin Light is a utility for the initial setup of Brother network-connected devices. This utility can search for Brother products on your network, view the status and configure the basic network settings, such as IP address.
Page 336: Additional Methods Of Configuring Your Brother Machine For A Wireless Network
> Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc. • Before Configuring Your Brother Machine for a Wireless Network •...
Page 337: Before Configuring Your Brother Machine For A Wireless Network
• Although the Brother machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.
Page 338: Configure Your Machine For A Wireless Network Using The One Push Method Of Wi-Fi Protected Setup ™ (Wps)
You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 339: Configure Your Machine For A Wireless Network Using The Pin Method Of Wi-Fi Protected Setup ™ (Wps)
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless ™ Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
Page 340 To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 341: Configure Your Machine For A Wireless Network When The Ssid Is Not Broadcast
Infrastructure WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press [Settings] > [All Settings] > [Network] > [WLAN] > [Setup Wizard].
Page 342 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 343: Configure Your Machine For An Enterprise Wireless Network
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
Page 344 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 345: Use Wi-Fi Direct
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use ® Wi-Fi Direct ® Use Wi-Fi Direct • Print or Scan from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network •...
Page 346 Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to ™ configure a secured wireless network between your Brother machine and a mobile device, such as an Android ® device, Windows device, iPhone, iPod touch, or iPad, without using an access point.
Page 347 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
Page 348 Method of Wi-Fi Protected Setup (WPS) To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using Wi- Fi Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be ™...
Page 349 • When your Brother machine is not the Group Owner (G/O), it will display available device names with which to configure a Wi-Fi Direct network. Select the mobile device to which you want to connect. Search for available devices again by pressing [Rescan].
Page 350 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the One- ™ Push Method of Wi-Fi Protected Setup...
Page 351 3. Do one of the following: • When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine.
Page 352 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN ™ Method of Wi-Fi Protected Setup...
Page 353 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually.
Page 354: Advanced Network Features
Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Configure and Operate LDAP Search • Synchronize Time with the SNTP Server Using Web Based Management...
Page 355: Print The Network Configuration Report
• Advanced Network Features • Access Web Based Management • Where Can I Find My Brother Machine's Network Settings? ® • Use the Network Connection Repair Tool (Windows • I Want to Check that My Network Devices are Working Correctly •...
Page 356: Configure And Operate Ldap Search
Home > Network > Advanced Network Features > Configure and Operate LDAP Search Configure and Operate LDAP Search The LDAP feature allows you to search for information, such as fax numbers and email addresses, on your server. When you use the Fax feature, you can use the LDAP search to find fax numbers or email addresses. •...
Page 357 5. Click the Protocol menu in the left navigation bar. 6. Select the LDAP check box, and then click Submit. 7. Restart your Brother machine to activate the configuration. 8. On your computer, in Web Based Management's Address Book tab, select LDAP in the left navigation bar.
Page 358 Home > Network > Advanced Network Features > Configure and Operate LDAP Search > Perform an LDAP Search Using Your Machine's Control Panel Perform an LDAP Search Using Your Machine's Control Panel After you configure LDAP settings, you can use the LDAP search feature to find fax numbers to use for: •...
Page 359: Synchronize Time With The Sntp Server Using Web Based Management
Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management Synchronize Time with the SNTP Server Using Web Based Management The Simple Network Time Protocol (SNTP) is used to synchronize the time used by the machine for authentication with the SNTP time server.
Page 360 Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management > Configure Date and Time Using Web Based Management Configure Date and Time Using Web Based Management Configure date and time to synchronize the time used by the machine with the SNTP time server. This feature is not available in some countries.
Page 361 5. Click the Protocol menu in the left navigation bar. 6. Select the SNTP check box to activate the settings. 7. Click Submit. 8. Restart your Brother machine to activate the configuration. 9. Next to the SNTP check box, click Advanced Settings. 10. Configure the settings.
Page 362: Technical Information For Advanced Users
Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to Factory Default • Print the WLAN Report...
Page 363: Reset The Network Settings To Factory Default
Home > Network > Technical Information for Advanced Users > Reset the Network Settings to Factory Default Reset the Network Settings to Factory Default You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address.
Page 364: Print The Wlan Report
Technical Information for Advanced Users • Wireless LAN Report Error Codes • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management...
Page 365 • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
Page 366 Internet provider or network administrator. Related Information • Print the WLAN Report • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly...
Page 367: Security
Home > Security Security • Network Security Features...
Page 368: Network Security Features
Home > Security > Network Security Features Network Security Features • Before Using Network Security Features • Secure Function Lock 3.0 • ® Use Active Directory Authentication • Use LDAP Authentication • Manage Your Network Machine Securely Using SSL/TLS • Manage Your Network Machine Securely Using IPsec •...
Page 369: Before Using Network Security Features
> Before Using Network Security Features Before Using Network Security Features Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine.
Page 370: Secure Function Lock 3.0
Security > Network Security Features > Secure Function Lock 3.0 Secure Function Lock 3.0 Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management •...
Page 371 If you register users' logon names in advance, the users will not need to enter their passwords when they use the print function. • Copy • Scan Scan includes scan jobs sent via Brother iPrint&Scan. • Fax (supported models only) Send Receive •...
Page 372 Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 373 Home > Security > Network Security Features > Secure Function Lock 3.0 > Scan Using Secure Function Lock 3.0 Scan Using Secure Function Lock 3.0 Setting Scan restrictions (for administrators) Secure Function Lock 3.0 allows an administrator to restrict which users are allowed to scan. When the Scan feature is set to Off for the public user setting, only users who have the Scan check box selected will be able to scan.
Page 374 ™ Public Mode includes print jobs sent via Google Cloud Print , Brother iPrint&Scan, and CUPS driver (Mac). 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 375 Home > Security > Network Security Features > Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter. Export to CSV file Click Export to CSV file, to export the current and last page counter including User List / Restricted Functions information as a CSV file.
Page 376 5. Click the External Card Reader menu, and then enter the necessary information. 6. Click Submit. 7. Restart your Brother machine to activate the configuration. 8. Unplug the power code from the AC power outlet. 9. Connect the card reader to your machine, and then plug the machine’s power cord into the AC power outlet.
Page 377: Use Active Directory ® Authentication
® Home > Security > Network Security Features > Use Active Directory Authentication ® Use Active Directory Authentication • ® Introduction to Active Directory Authentication • ® Configure Active Directory Authentication Using Web Based Management • Log On to Change the Machine Settings Using the Machine's Control Panel (Active ®...
Page 378 Authentication ® ® Active Directory Authentication restricts the use of your Brother machine. If Active Directory Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a User ID and password.
Page 379 ® Home > Security > Network Security Features > Use Active Directory Authentication > Configure Active ® Directory Authentication Using Web Based Management ® Configure Active Directory Authentication Using Web Based Management ® Active Directory authentication supports Kerberos authentication and NTLMv2 authentication. You must configure the SNTP protocol (network time server) and DNS server configuration for authentication.
Page 380 ® Home > Security > Network Security Features > Use Active Directory Authentication > Log On to Change ® the Machine Settings Using the Machine's Control Panel (Active Directory Authentication) Log On to Change the Machine Settings Using the Machine's Control ®...
Page 381: Use Ldap Authentication
Home > Security > Network Security Features > Use LDAP Authentication Use LDAP Authentication • Introduction to LDAP Authentication • Configure LDAP Authentication Using Web Based Management • Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication)
Page 382 Authentication Introduction to LDAP Authentication LDAP Authentication restricts the use of your Brother machine. If LDAP Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a User ID and password.
Page 383 Attribute of Name (Search Type the attribute you want to use as a search key. Key) If this option is not available, update your machine's firmware. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com. 10. Click Submit.
Page 384 Home > Security > Network Security Features > Use LDAP Authentication > Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) When LDAP Authentication is enabled, the machine's control panel will be locked until you enter your User ID and password on the machine's control panel.
Page 385: Manage Your Network Machine Securely Using Ssl/Tls
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Certificates and Web Based Management...
Page 386 Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. •...
Page 387 > Supported Security Certificate Features Supported Security Certificate Features Your Brother machine supports the use of multiple security certificates, which allows secure authentication and communication with the machine. The following security certificate features can be used with the machine: •...
Page 388 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate •...
Page 389 Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
Page 390 > Create and Install a Self- signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • ® Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine...
Page 391 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- signed Certificate > Create a Self-signed Certificate Create a Self-signed Certificate 1.
Page 392 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- ® signed Certificate > Install the Self-signed Certificate for Windows users with Administrator Rights ®...
Page 393 6. Click Install Certificate…. 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse…. 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next. 11. Click Finish. 12.
Page 394 > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting. • Import the Self-signed Certificate •...
Page 395 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Self- signed Certificate Import the Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 396 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Self- signed Certificate Export the Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 397 CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine. • Create a Certificate Signing Request (CSR) • Install a Certificate on Your Brother Machine • Import and Export the Certificate and Private Key...
Page 398 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
Page 399 Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template. For more detailed information, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. Search for "SSL".
Page 400 Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
Page 401 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
Page 402 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
Page 403 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
Page 404 Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
Page 405 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1.
Page 406 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1.
Page 407 In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored UP on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing one less certificate than allowed, reserving an empty spot in case of certificate expiration.
Page 408: Manage Your Network Machine Securely Using Ipsec
Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec Manage Your Network Machine Securely Using IPsec • Introduction to IPsec • Configure IPsec Using Web Based Management • Configure an IPsec Address Template Using Web Based Management •...
Page 409 For IPsec transmissions, the following conditions are necessary: A computer that can communicate using IPsec is connected to the network. Your Brother machine is configured for IPsec communication. The computer connected to your Brother machine is configured for IPsec connections. • IPsec settings The settings that are necessary for connections using IPsec.
Page 410 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure IPsec Using Web Based Management Configure IPsec Using Web Based Management The IPsec connection conditions are comprised of two Template types: Address and IPsec. You can configure up to 10 connection conditions.
Page 411 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Address Template Using Web Based Management Configure an IPsec Address Template Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 412 Option Description Because the prefix is specified in the form of a 24-bit subnet mask (255.255.255.0) for 192.168.1.1, the addresses 192.168.1.xxx are valid. 9. Click Submit. When you change the settings for the template currently in use, restart your machine to active the configuration.
Page 413 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management Configure an IPsec Template Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 414 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > IKEv1 Settings for an IPsec Template IKEv1 Settings for an IPsec Template Option Description Template Name Type a name for the template (up to 16 characters).
Page 415 Option Description • Encryption Select DES, 3DES, AES-CBC 128, or AES-CBC 256. • Hash Select None, MD5, SHA1, SHA256, SHA384 or SHA512. • SA Lifetime Specify the IKE SA lifetime. Type the time (seconds) and number of kilobytes (KByte). • Encapsulation Mode Select Transport or Tunnel.
Page 416 Related Information • Configure an IPsec Template Using Web Based Management...
Page 417 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > IKEv2 Settings for an IPsec Template IKEv2 Settings for an IPsec Template Option Description Template Name Type a name for the template (up to 16 characters).
Page 418 Option Description SA (Security Association) is an encrypted communication method using IPsec or IPv6 that exchanges and shares information, such as the encryption method and encryption key, in order to establish a secure communication channel before communication begins. SA may also refer to a virtual encrypted communication channel that has been established.
Page 419 Option Description You can select only the certificates that were created using the Certificate page of Web Based Management's Security configuration screen. Related Information • Configure an IPsec Template Using Web Based Management...
Page 420 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > Manual Settings for an IPsec Template Manual Settings for an IPsec Template Option Description Template Name Type a name for the template (up to 16 characters).
Page 421 Option Description the SA, is included in the Authentication Header (AH) and Encapsulating Security Payload (ESP) header. These settings are necessary when Custom is selected for Use Prefixed Template, and Manual is selected for Internet Key Exchange (IKE). Enter the In/Out values. (3-10 characters) Encapsulating Security •...
Page 422: Send An Email Securely
Home > Security > Network Security Features > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS...
Page 423 Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication. 1.
Page 424 Authentication Send an Email with User Authentication Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorized users from accessing the email server. You can use the SMTP-AUTH method for email notification and email reports (available for certain models).
Page 425 > Send an Email Securely Using SSL/TLS Send an Email Securely Using SSL/TLS Your Brother machine supports SSL/TLS communication methods. To use email server that is using SSL/TLS communication, you must configure following settings. We recommend using Web Based Management to configure SSL/TLS.
Page 426: Use Ieee 802.1X Authentication For A Wired Or A Wireless Network
Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
Page 427 IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorized network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB. After your request has been verified by the RADIUS server, your machine can access the network.
Page 428 Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
Page 429 • To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate that has been installed (shown with certificate name) for verification from the Client Certificate drop-down list. •...
Page 430 Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunneled authentication process. The Brother machine supports the following inner authentication methods: • EAP-FAST/NONE •...
Page 431: Mobile/Web Connect
Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • Google Cloud Print • AirPrint • ® Mobile Printing for Windows • ® Mopria Print Service • Brother iPrint&Scan for Mobile Devices • Near-Field Communication (NFC)
Page 432: Brother Web Connect
Upload a Document from an External Memory Device Using Brother Web Connect • Download and Print Documents Using Brother Web Connect • Download and Save a Document to an External Memory Device Using Brother Web Connect • FaxForward to Cloud or E-mail...
Page 433: Brother Web Connect Overview
3. Photos, images, documents and other files 4. Web Service To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through either a wired or wireless connection. For network setups that use a proxy server, the machine must also be configured to use a proxy server. If you are unsure of your network configuration, check with your network administrator.
Page 434: Online Services Used With Brother Web Connect
To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
Page 435 • Not all services are available in all countries. • For Hong Kong, Taiwan and Korea Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded. Related Information • Brother Web Connect...
Page 436: Conditions For Using Brother Web Connect
Brother Web Connect > Conditions for Using Brother Web Connect Conditions for Using Brother Web Connect • Brother Software Installation for Using Brother Web Connect • Configure the Proxy Server Settings Using the Machine's Control Panel • Configure the Proxy Server Settings Using Web Based Management...
Page 437 ® Windows To install the Brother Software and configure the machine to be able to print over your wired or wireless network, see the Quick Setup Guide included with your Brother machine. To install the Full Driver & Software Package, go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 438 [Settings] > [All Settings] > [Network] > [Web Connect Settings] > [Proxy Settings] > [Proxy Connection]. 2. Press [On]. 3. Press the option that you want to set, and then enter the proxy server information. Press [OK]. 4. Press Related Information • Conditions for Using Brother Web Connect...
Page 439 5. Click the Protocol menu in the left navigation bar. 6. Make sure the Proxy check box is selected, and then click Submit. 7. In the Proxy field, click Advanced Settings. 8. Enter the proxy server information. 9. Click Submit. Related Information • Conditions for Using Brother Web Connect...
Page 440: Set Up Brother Web Connect
Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect •...
Page 441 > Brother Web Connect Setup Overview Brother Web Connect Setup Overview Configure the Brother Web Connect settings using the following procedure (when using Brother CreativeCenter, this procedure is not necessary): Step 1: Create an account with the service you want to use.
Page 442 Related Information • Set Up Brother Web Connect...
Page 443 Connect To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
Page 444 Web Connect Access Apply for Brother Web Connect Access To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1. Access the Brother Web Connect application website:...
Page 445 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
Page 446 Press the service name. 3. If information regarding Brother Web Connect appears, press [OK]. 4. Press [Register/Delete] > [Register Account]. 5. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press [OK].
Page 447 Web Connect for Brother CreativeCenter Set Up Brother Web Connect for Brother CreativeCenter Brother Web Connect is set up to work with Brother CreativeCenter automatically. No configuration is needed to create the calendars, business cards, posters and greeting cards available at www.brother.com/creativecenter.
Page 448: Scan And Upload Documents Using Brother Web Connect
[OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 3. Press a or b to display the service that hosts the account to which you want to upload.
Page 449: Upload A Document From An External Memory Device Using Brother Web Connect
IMPORTANT DO NOT remove the memory card or USB flash drive while your Brother machine is accessing the media. Otherwise, the card, USB flash drive, or data stored on the card could be damaged.
Page 450: Download And Print Documents Using Brother Web Connect
The Secure Function Lock Page Limit feature applies to the print job using Web Connect. For Hong Kong, Taiwan and Korea Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded.
Page 451 [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display the service that hosts the document you want to download and print.
Page 452 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [Print "CreativeCenter" Templates].
Page 453: Download And Save A Document To An External Memory Device Using Brother Web Connect
07010001.jpg. Note that the region setting also determines the date format of the file name. • Images are saved in the “BROTHER” folder, which can be found on the root level of the media. IMPORTANT DO NOT remove the memory card or USB flash drive while your Brother machine is accessing the media.
Page 454: Faxforward To Cloud Or E-Mail
Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail FaxForward to Cloud or E-mail • Use the FaxForward to Cloud feature to automatically forward incoming faxes to your accounts with the available online services. 1. Web Service •...
Page 455 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [FaxForward to Cloud/E-mail].
Page 456 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [FaxForward to Cloud/E-mail].
Page 457: Google Cloud Print
Home > Mobile/Web Connect > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • ™ ™ Print from Google Chrome or Chrome OS • ™ Print from Google Drive for Mobile •...
Page 458: Google Cloud Print Overview
Home > Mobile/Web Connect > Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview ™ Google Cloud Print is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device.
Page 459: Before Using Google Cloud Print
Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • ™ Register Your Machine with Google Cloud Print Using Google Chrome • Register Your Machine with Google Cloud Print Using Web Based Management...
Page 460 ™ In order to use Google Cloud Print , your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
Page 461 6. When a confirmation message appears on your machine, press the [OK] button. If the confirmation message does not appear on your machine's LCD, repeat these steps. 7. When your Brother machine is successfully registered, it will appear in the My devices field. Related Information •...
Page 462 Before you begin to register your machine, confirm that the correct date and time are set on the machine's control panel. See Related Information. 1. Confirm that your Brother machine is connected to the same network as your computer or mobile device. 2. Start your web browser.
Page 463: Print From Google Chrome ™ Or Chrome Os
Chrome OS ™ ™ Print from Google Chrome or Chrome OS 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. ™ 3. Click the Google Chrome menu icon. 4. Click Print.
Page 464: Print From Google Drive ™ For Mobile
Google Cloud Print > Print from Google Drive for Mobile ™ Print from Google Drive for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access Google Drive from your Android or iOS device’s web browser.
Page 465: Print From Gmail ™ Webmail Service For Mobile
> Print from Gmail Webmail Service for Mobile ™ Print from Gmail Webmail Service for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access the Gmail webmail service from your Android or iOS device’s web browser.
Page 466: Airprint
Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint • Scan Using AirPrint (macOS) • Send a Fax Using AirPrint (macOS)
Page 467: Airprint Overview
Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver. AirPrint also lets you send faxes directly from your Mac computer without printing them and lets you scan documents to your Mac computer.
Page 468: Before Using Airprint (Macos)
AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Printers & Scanners. 3. Click the + icon below the Printers pane on the left.
Page 469: Print Using Airprint
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS)
Page 470 Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print.
Page 471 2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Brother machine.
Page 472: Scan Using Airprint (Macos)
AirPrint > Scan Using AirPrint (macOS) Scan Using AirPrint (macOS) Before scanning, make sure your Brother machine is in the scanner list on your Mac computer. 1. Load your document. 2. Select System Preferences from the Apple Menu. 3. Click Printers & Scanners.
Page 473: Send A Fax Using Airprint (Macos)
AirPrint > Send a Fax Using AirPrint (macOS) Send a Fax Using AirPrint (macOS) Make sure your Brother machine is in the printer list on your Mac computer. Apple TextEdit is used in the example below. • AirPrint supports only black and white fax documents.
Page 474: Mobile Printing For Windows
Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer ® driver on the device. Many Windows apps support this function.
Page 475: Mopria ® Print Service
™ 1. Android 4.4 or later ® 2. Wi-Fi Connection 3. Your Brother machine ® ™ ™ You must download the Mopria Print Service from the Google Play Store and install it on your Android device. Before using this service, you must turn it on.
Page 476: Brother Iprint&Scan For Mobile Devices
Store app. • For all iOS supported devices including iPhone, iPad and iPod touch Brother iPrint&Scan allows you to use features of your Brother machine directly from your iOS device. Download and install Brother iPrint&Scan from the App Store. ®...
Page 477: Near-Field Communication (Nfc)
NFC symbol on the machine's control panel. ™ You must download and install Brother iPrint&Scan to your Android device to use this feature. Related Information •...
Page 478: Controlcenter
Home > ControlCenter ControlCenter Use Brother's ControlCenter software utility to quickly access your frequently-used applications. Using ControlCenter gives you direct access to specific applications. • ® ControlCenter4 (Windows...
Page 479: Controlcenter4 (Windows ® )
Set Up the Brother Machine Using ControlCenter4 (Windows • ® Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows • ® Set Up the Brother Machine from Your Computer (Windows • ® Set Up Your Machine's Address Book Using ControlCenter4 (Windows...
Page 480: Change The Operation Mode In Controlcenter4 (Windows ® )
® Home > ControlCenter > ControlCenter4 (Windows > Change the Operation Mode in ControlCenter4 ® (Windows ® Change the Operation Mode in ControlCenter4 (Windows ControlCenter4 has two operation modes: Home Mode and Advanced Mode. You can change modes at any time.
Page 481 • Advanced Mode ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions. To change operation mode: 1. Click the (ControlCenter4) icon in the task tray, and then select Open. 2.
Page 482: Scan Using Controlcenter4 Home Mode (Windows ® )
® Home > ControlCenter > ControlCenter4 (Windows > Scan Using ControlCenter4 Home Mode ® (Windows ® Scan Using ControlCenter4 Home Mode (Windows Use ControlCenter4 Home Mode to access your machine's main features. • ® Scan Using ControlCenter4 Home Mode (Windows •...
Page 483: Scan Using Controlcenter4 Advanced Mode (Windows ® )
® Home > ControlCenter > ControlCenter4 (Windows > Scan Using ControlCenter4 Advanced Mode ® (Windows ® Scan Using ControlCenter4 Advanced Mode (Windows ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions. •...
Page 484: Set Up The Brother Machine Using Controlcenter4 (Windows ® )
® Home > ControlCenter > ControlCenter4 (Windows > Set Up the Brother Machine Using ControlCenter4 ® (Windows ® Set Up the Brother Machine Using ControlCenter4 (Windows If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Click the (ControlCenter4) icon in the task tray, and then click Open.
Page 485 137 and 161. ® • If you are using Windows Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set. Related Information ®...
Page 486: Create A Custom Tab Using Controlcenter4 Advanced Mode (Windows ® )
® Home > ControlCenter > ControlCenter4 (Windows > Create a Custom Tab Using ControlCenter4 ® Advanced Mode (Windows Create a Custom Tab Using ControlCenter4 Advanced Mode ® (Windows You can create up to three customized tabs, each including up to five customized buttons, with your preferred settings.
Page 487 You can change or remove the created tab, button, or settings. Click the Configuration button, and then follow the menu. Related Information ® • ControlCenter4 (Windows...
Page 488: Brother Iprint&Scan For Windows ® And Mac
® Home > Brother iPrint&Scan for Windows and Mac ® Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview • Scan Using Brother iPrint&Scan (Mac)
Page 489: Brother Iprint&Scan Overview
The following screen shows an example of Brother iPrint&Scan for Windows . The actual screen may differ depending on the version of the application. ® • For Windows Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the latest application. • For Mac Download and install Brother iPrint&Scan from the App Store.
Page 490: Troubleshooting
If you think there is a problem with your machine, first check each of the items below, then try to identify the problem, and follow our troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs & Troubleshooting tips.
Page 491: Error And Maintenance Messages
NFC feature, touch your device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.) ™...
Page 492 USB direct built-in hub, are not supported. Unplug the interface. device from the USB direct interface. Ink Absorber NearFull The ink absorber box is nearly full. The ink absorber box must be replaced soon. Call Brother Customer Service or a...
Page 493 The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning.
Page 494 No Device When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. your mobile device. • Move the mobile device closer to your Brother machine.
Page 495 Error Message Cause Action • If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile device has been configured via DHCP. No File The memory card or USB flash drive in Put the correct memory card or USB flash the media drive does not contain a .JPG drive into the slot again.
Page 496 Wi-Fi Direct Brother machine and another mobile connected using Wi-Fi network when the Brother machine is the device has shut down, try to configure the Direct. Group Owner (G/O). Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
Page 497 Related Information • Troubleshooting • Transfer Your Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges •...
Page 498 • Caller ID • Load Paper • Load Paper in the Manual Feed Slot • Printer Jam or Paper Jam • Clean the Paper Pick-up Rollers • Turn Off Memory Receive • Print a Fax Stored in the Machine's Memory •...
Page 499: Transfer Your Faxes Or Fax Journal Report
Transfer the Fax Journal Report to Another Fax Machine ® • Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only) • Reset the Network Settings to Factory Default • Reset Your Brother Machine • Reset Functions Overview...
Page 500 Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine If you have not set up your Station ID, you cannot enter Fax Transfer mode. 1.
Page 501 You can transfer the faxes from your machine's memory to your computer. 1. Press to interrupt the error temporarily. 2. Make sure you have installed the Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer. Do one of the following: ®...
Page 502 Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer the Fax Journal Report to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine If you have not set up your Station ID, you cannot enter fax transfer mode. 1.
Page 503: Error Messages When Using The Brother Web Connect Feature
Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the following chart. You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
Page 504 Error Messages Cause Action Server Error 01 The machine's authentication Apply for Brother Web Connect information (needed to access the access again to receive a new Authentication failed. Do service) has expired or is invalid. temporary ID, and then use the new the following: 1.
Page 505: Document Jams
Home > Troubleshooting > Document Jams Document Jams • Document is Jammed in the Top of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF • Error and Maintenance Messages...
Page 506: Document Is Jammed In The Top Of The Adf Unit
Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit 1. Remove any paper that is not jammed from the ADF. 2. Open the ADF cover. 3.
Page 507: Document Is Jammed Inside The Adf Unit
Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit 1. Remove any paper that is not jammed from the ADF. 2. Lift the document cover. 3. Pull the jammed document out to the left. 4.
Page 508: Remove Paper Scraps Jammed In The Adf
Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1. Lift the document cover. 2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 3.
Page 509: Printer Jam Or Paper Jam
Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) • Paper is Jammed in the Front of the Machine (Jam B Front) •...
Page 510: Paper Is Jammed Inside And In The Front Of The Machine (Jam A Inside/Front)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/ Front) If the LCD displays [Jam A Inside/Front] or [Repeat Jam A Inside/Front], follow these steps: 1.
Page 511 IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1). Doing this may cause damage to the machine. • If the print head is in the right corner as shown in the illustration (2), you cannot move it. Follow these steps: a.
Page 512 If your LCD error message was [Repeat Jam A Inside/Front], move the print head (if needed) to take out any paper remaining in this area. Make sure scraps of paper are not left in the corners of the machine (1) and (2). When finished, continue with the next step.
Page 513 If your LCD error message was [Repeat Jam A Inside/Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. c.
Page 514 9. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 10. Reconnect the power cord. Related Information • Printer Jam or Paper Jam •...
Page 515: Paper Is Jammed In The Front Of The Machine (Jam B Front)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine (Jam B Front) Paper is Jammed in the Front of the Machine (Jam B Front) If the LCD displays [Jam B Front] or [Repeat Jam B Front], follow these steps: 1.
Page 516 If your LCD error message was [Repeat Jam B Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. c.
Page 517 6. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 7. Reconnect the power cord. Related Information • Printer Jam or Paper Jam •...
Page 518: Paper Is Jammed In The Back Of The Machine (Jam C Rear)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine (Jam C Rear) Paper is Jammed in the Back of the Machine (Jam C Rear) If the LCD displays [Jam C Rear], follow these steps: 1.
Page 519 7. Put the paper tray firmly back in the machine. 8. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 9. Reconnect the power cord.
Page 520 Additional paper jam clear operations If the LCD error message continues to appear and you repeatedly experience paper jams, do the following: 1. Unplug the machine from the AC power outlet and open the manual feed slot cover. 2. Load one sheet of thick A4 or Letter sized paper, such as glossy paper, in the manual feed slot. Insert the paper deep into the manual feed slot.
Page 521: If You Are Having Difficulty With Your Machine
If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
Page 522: Paper Handling And Printing Problems
If You Are Having Difficulty with Your Machine > Paper Handling and Printing Problems Paper Handling and Printing Problems If, after reading this table, you still need help, go to the Brother Solutions Center at support.brother.com. Printing Difficulties Difficulties Suggestions No printout Check that the correct printer driver has been installed and selected.
Page 523 Difficulties Suggestions Click (Start) > Control Panel > Hardware and Sound > Printers. ® ® • Windows 7 and Windows Server 2008 R2 Click (Start) > Devices and Printers > Printers and Faxes. ® • Windows Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >...
Page 524 • The ink cartridge may not have been stored correctly before use. Make sure you are using Genuine Brother Ink. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. Make sure you are using one of the recommended types of paper.
Page 525 See Related Information: Acceptable Paper and Other Print Media. Make sure the printing surface is face down in the paper tray. Make sure you are using Genuine Brother Ink. If you are using photo paper, make sure the glossy side of the photo paper is face down in the tray and you have set the correct paper type.
Page 526 See Related Information: Paper Weight and Thickness. Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
Page 527 • Change the Paper Size and Paper Type • Acceptable Paper and Other Print Media • Clean the Print Head from Your Brother Machine ® • Clean the Print Head from Your Computer (Windows • Clean the Print Head from Your Computer (Mac) •...
Page 528: Telephone And Fax Problems
For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
Page 529 Related Information: Distinctive Ring. • If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will receive faxes automatically and produce a pseudo/double-ring to alert you to answer voice calls.
Page 530 Difficulties Suggestions If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. See Related Information: Connect an External TAD. 1. Plug the telephone line cord directly from the telephone wall jack to your Brother machine’s LINE jack.
Page 531 Difficulties Suggestions See Related Information: Turn Off Memory Receive. See Related Information: Print a Fax Stored in the Machine's Memory. See Related Information: Cancel a Fax in Progress. See Related Information: Check and Cancel a Pending Fax. If you often get transmission errors due to possible interference on the telephone line or if you are using a VoIP system, try changing the Compatibility setting to Basic(for VoIP).
Page 532 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems > Set Dial Tone Detection Set Dial Tone Detection Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. 1. Press [Settings] >...
Page 533 Correction Mode (ECM), except for color fax-sending. Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to [Basic(for VoIP)].
Page 534: Other Problems
2-sided copy feature. Problems. Scanning Difficulties Difficulties Suggestions TWAIN or WIA errors appear Make sure the Brother TWAIN or WIA driver is selected as the primary source in when starting to scan. ™ ™ your scanning application. For example, in Nuance PaperPort 14SE, click ®...
Page 535 See Related Information: Print Photos with Auto Cropping. Software Difficulties Difficulties Suggestions Cannot print. Uninstall and reinstall the Brother driver. “Device Busy” appears on the Make sure the machine is not showing an error message on the machine's computer screen. display.
Page 536: Network Problems
Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly •...
Page 537 ® Network Connection Repair Tool (Windows ® Use the Network Connection Repair Tool (Windows Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. ® ® ®...
Page 538 If You Are Having Difficulty with Your Machine > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Change Machine Settings from Your Computer • Print the Network Configuration Report...
Page 539 Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Brother machine as a G/O. Your Brother machine is Move your Brother machine within about 3.3 feet (1 meter) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
Page 540 Cause Action Interface Direct configuration, do the • If you are using your Brother machine as a client, confirm how following: many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. ®...
Page 541 (TWAIN driver) In the Finder menu bar, click Go > Applications > Brother > TWAIN Driver Utility, and then double-click the Device Selector icon. The Device Selector window appears. Reselect your network machine, make sure Status is idle, and then click OK.
Page 542 Print the WLAN Report to check the error code on the printed report. Wireless not connected to the wireless network. If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the Brother software and drivers and reinstall them. Related Information •...
Page 543 (For wired networks) A network cable is securely connected to the Brother machine and to the router or hub. Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother ®...
Page 544 Check that My Network Devices are Working Correctly > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly. ®...
Page 545 • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network...
Page 546: Google Cloud Print Problems
If You Are Having Difficulty with Your Machine > Google Cloud Print Problems Google Cloud Print Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your machine is turned on. ™ Confirm that Google Cloud Print is enabled.
Page 547: Airprint Problems
> AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. Move the mobile device closer to the wireless access point/router, or to your Brother machine.
Page 548: Check The Machine Information
Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number, firmware version and firmware update. 1. Press [Settings] > [All Settings] > [Machine Info.]. 2. Press one of the following options:...
Page 549: Reset Your Brother Machine
Home > Troubleshooting > Reset Your Brother Machine Reset Your Brother Machine 1. Press [Settings] > [All Settings] > [Initial Setup] > [Reset]. 2. Press the reset option you want to use. 3. Press [OK] for two seconds to reboot the machine.
Page 550: Reset Functions Overview
Use the Settings Reset function to reset all machine's settings to the settings originally set at the factory. Brother strongly recommends you perform this operation when you dispose of the machine. Unplug the interface cable before you select [Network] or [All Settings].
Page 551: Routine Maintenance
Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Setting Options When Having Printing Problems • Pack and Ship Your Brother Machine...
Page 552: Replace The Ink Cartridges
Replace the Ink Cartridges Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will display a message.
Page 553 3. Open the new ink cartridge bag for the color indicated on the LCD, and take out the ink cartridge. IMPORTANT • DO NOT touch the ink cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge.
Page 554 DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the cartridge. Related Information • Routine Maintenance • Error and Maintenance Messages • Paper Handling and Printing Problems • Pack and Ship Your Brother Machine...
Page 555: Clean Your Brother Machine
> Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • ® Clean the Print Head from Your Computer (Windows • Clean the Print Head from Your Computer (Mac) •...
Page 556: Clean The Scanner
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the AC power outlet. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
Page 557 • Telephone and Fax Problems • Other Problems...
Page 558: Clean The Print Head From Your Brother Machine
The machine cleans the print head. • If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service.
Page 559: Clean The Print Head From Your Computer (Windows ® )
> Windows System > Control Panel. In the Hardware and Sound group, click View devices and printers. 2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printing preferences. If printer driver options appear, select your printer driver.
Page 560 • Clean the Print Head from Your Brother Machine...
Page 561: Clean The Print Head From Your Computer (Mac)
8. Select the Normal, Strong, or Strongest option for the cleaning strength, and then click Next. 9. Click Start. The machine starts cleaning. Related Information • Clean Your Brother Machine • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine...
Page 562: Clean The Machine's Lcd
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off.
Page 563: Clean The Outside Of The Machine
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
Page 564: Clean The Machine's Printer Platen
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid an electrical shock.
Page 565: Clean The Paper Feed Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems.
Page 566 Related Information • Clean Your Brother Machine • Paper Handling and Printing Problems...
Page 567: Clean The Base Pad
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray.
Page 568: Clean The Paper Pick-Up Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. 1. Unplug the machine from the AC power outlet.
Page 569: Check Your Brother Machine
Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Check the Ink Volume (Page Gauge) • ® Monitor Machine Status from Your Computer (Windows •...
Page 570: Check The Print Quality
If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service.
Page 571 When a print head nozzle is clogged, the printed sample looks like this. After the print head nozzle is cleaned, the lines are gone. Related Information • Check Your Brother Machine • Paper Handling and Printing Problems...
Page 572: Check The Print Alignment From Your Brother Machine
Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. Before adjusting the print alignment, make a print quality check first by pressing [Settings] >...
Page 573: Check The Ink Volume
Home > Routine Maintenance > Check Your Brother Machine > Check the Ink Volume (Page Gauge) Check the Ink Volume (Page Gauge) Although an ink volume icon appears on the machine's LCD, you can view a larger graph that displays the ink left in each cartridge.
Page 574 ® • Print a Document (Windows • Print a Document (Mac) ® • Monitor Machine Status from Your Computer (Windows...
Page 575: Monitor Machine Status From Your Computer (Windows ® )
Windows 8 and Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. Troubleshooting Click the Troubleshooting button to access the troubleshooting website.
Page 576 Description The ink level is low. The ink cartridge needs to be replaced. There is a problem with the ink cartridge. Related Information • Check Your Brother Machine ® • Status Monitor Indicators and What They Mean (Windows ® •...
Page 577 > Status Monitor Indicators and What They Mean (Windows ® Status Monitor Indicators and What They Mean (Windows When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition.
Page 578 The default setting is Only when printing from this PC. To turn it off, follow these steps: 1. Right-click the (Brother Status Monitor) icon or window, select the Status Monitor Settings option, and then click Options. The Options window appears.
Page 579 Computer (Windows > Turn Off the Status Monitor (Windows ® Turn Off the Status Monitor (Windows 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2. Click OK. Related Information ® • Monitor Machine Status from Your Computer (Windows...
Page 580: Monitor Machine Status From Your Computer (Mac)
Monitor Machine Status from Your Computer (Mac) Brother's Status Monitor utility program is a configurable software tool for monitoring the status of a device and notifying you immediately in the event of an error. You can also use Brother's Status Monitor to access Web Based Management.
Page 581 Icon Description The ink cartridge needs to be replaced. There is a problem with the ink cartridge. Related Information • Check Your Brother Machine • Access Web Based Management...
Page 582: Correct The Paper Feed To Clear Vertical Lines
Home > Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. Before adjusting the paper feed, make a print quality check first by pressing [Settings] >...
Page 583: Change The Print Setting Options When Having Printing Problems
Home > Routine Maintenance > Change the Print Setting Options When Having Printing Problems Change the Print Setting Options When Having Printing Problems If your print result is poor quality, select these options depending on your purpose. When these settings are selected, the printing speed is slower.
Page 584: Pack And Ship Your Brother Machine
Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
Page 585 Do not pack the used ink cartridge in the carton. If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your “Exchange” machine.
Page 586: Machine Settings
Home > Machine Settings Machine Settings Customize settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel •...
Page 587: Change Machine Settings From The Control Panel
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Save Your Favorite Settings as a Shortcut • Print Reports •...
Page 588: In The Event Of Power Failure (Memory Storage)
Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) • Your menu settings are stored permanently and will not be lost. •...
Page 589: General Settings
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically •...
Page 590 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume 1. Press [Settings] > [All Settings] > [General Setup] > [Volume]. 2. Press one of the following options: Option Description Adjust the ring volume.
Page 591 Daylight Saving Time Automatically Change for Daylight Saving Time Automatically Related Models: MFC-J995DW/MFC-J995DW_XL You can program the machine to change automatically for Daylight Saving Time. It will reset itself forward one hour in the spring, and backward one hour in the fall. Make sure you have set the correct date and time in the [Date &...
Page 592 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. When the machine is in Sleep Mode, it acts as though it is turned off.
Page 593 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Machine to Power Off Automatically Set the Machine to Power Off Automatically The Auto Power Off feature can save power consumption. Set the amount of time that the machine will be in Sleep Mode before it automatically powers off.
Page 594 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Date and Time Set the Date and Time The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID.
Page 595 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Time Zone Set the Time Zone Set the time zone for your location on the machine. For example, the time zone for Eastern Time in the USA and Canada is UTC-05:00. Pacific Time in the USA and Canada is UTC-08:00.
Page 596 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. 1.
Page 597 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Set how long the LCD backlight stays on. 1.
Page 598 To enter a space, press [Space]. 6. Press Related Information • General Settings • Transfer Faxes to Another Fax Machine • Transfer the Fax Journal Report to Another Fax Machine • Enter Text on Your Brother Machine • Set the Date and Time...
Page 599 Tone or Pulse Dialing Mode Set Tone or Pulse Dialing Mode Your Brother machine is set for a Tone dialing service. If you have a Pulse dialing (rotary) service, you must change the dialing mode. This feature is not available in some countries.
Page 600 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Prevent Dialing a Wrong Number (Dial Restriction) Prevent Dialing a Wrong Number (Dial Restriction) This feature is to prevent users from sending a fax or call to a wrong number by mistake. You can set the machine to restrict Dialing when you use the dial pad, Address Book, Shortcuts and LDAP search.
Page 601 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.
Page 602 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. 1.
Page 603 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Keyboard Setting Change the Keyboard Setting You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard Settings]. 2.
Page 604: Save Your Favorite Settings As A Shortcut
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut Save Your Favorite Settings as a Shortcut • Add Shortcuts • Change or Delete Shortcuts • Assign a Shortcut to an IC Card...
Page 605 Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Add Shortcuts Add Shortcuts You can add the Fax, Copy, Scan, Web Connect and Apps settings you use most frequently by saving them as your Shortcuts.
Page 606 When changing Fax or Scan Shortcuts, you will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Save Your Favorite Settings as a Shortcut • Enter Text on Your Brother Machine...
Page 607 Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Assign a Shortcut to an IC Card Assign a Shortcut to an IC Card • Assign a Shortcut to an IC Card with IC Card Reader...
Page 608 3. Click the External Card Reader menu, and then enter the necessary information. 4. Click Submit. 5. Restart your Brother machine to activate the configuration. 6. Unplug the power code from the AC power outlet. 7. Connect the card reader to your machine, and then plug the machine’s power cord into the AC power outlet.
Page 609: Print Reports
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax Problems...
Page 610 Transmit, RX means Receive.) ® (Windows You can view and print the Fax Journal report from your computer using the Fax Journal Report software. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the software.
Page 611 Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report 1. Press [Settings] > [All Settings] > [Print Reports]. 2. Press a or b to display the report options, and then press the option you want. 3.
Page 612: Settings And Features Tables
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (2.7" Touchscreen models) • Features Tables (2.7" Touchscreen models)
Page 613 Setup Wizard Configure your wireless network settings manually. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one- button push method. WPS w/ PIN Code Configure your wireless network settings using WPS with a PIN.
Page 614 [General Setup] [Settings] > [All Settings] > [General Setup] Level 1 Level 2 Level 3 Descriptions Maintenance Improve Print Check and correct the print quality, alignment and Quality paper feeding according to the LCD instructions. Print Head Clean the print head according to the LCD Cleaning instructions.
Page 615 Level 1 Level 2 Descriptions (Select shortcut button.) Register Card/NFC Assign a Shortcut to an IC card. Delete Card/NFC Remove a Shortcut from an IC card. [Fax] [Settings] > [All Settings] > [Fax] Level 1 Level 2 Level 3 Descriptions Setup Receive Ring Delay Set the number of rings before the machine answers...
Page 616 APIPA Set the machine to allocate the IP address from the link-local address range automatically. IPv6 Turn the IPv6 protocol on or off. For more information, go to the Brother Solutions Center at support.brother.com to see FAQs & Troubleshooting. Ethernet Select the Ethernet link mode.
Page 617 Level 2 Level 3 Level 4 Descriptions WLAN TCP/IP IPv6 Turn the IPv6 protocol on or off. For more information, go to the Brother Solutions Center at support.brother.com to see FAQs & Troubleshooting. Setup Wizard Configure your wireless network settings manually.
Page 618 Level 1 Level 2 Level 3 Level 4 Descriptions IPsec IPsec is an optional security feature of the IP protocol that provides authentication and encryption services. We recommend contacting your network administrator before changing this setting. Network Restore all network settings back to the Reset factory settings.
Page 619 Level 1 Level 2 Descriptions Station ID Enter your name and fax number so it appears on each page you fax. Name Tone/Pulse Select the dialing mode. (Available only for some countries.) Fax Auto Redial Set the machine to redial the last fax number if the fax did not go through because the line was busy.
Page 620 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (2.7" Touchscreen models) Features Tables (2.7" Touchscreen models) [Fax] (When [Fax Preview] is [Off]) Level 1 Level 2 Level 3 Descriptions Pause When you are entering a fax or telephone number on the...
Page 621 Level 1 Level 2 Level 3 Descriptions Options Call History Caller ID Select a number from the Caller ID History and then send a History fax to it, add it to the Address Book, or delete it. Address Book When LDAP is off, the search will be within the Local Address Book.
Page 622 Level 1 Level 2 Level 3 Level 4 Descriptions Sending Options Delayed Fax Delayed Set the time of day the delayed faxes will be Faxes sent. Set Time Batch TX Combine delayed faxes to the same fax number at the same time of day into one transmission.
Page 623 Level 1 Level 2 Level 3 Level 4 Descriptions Call Outgoing Apply Select a number from the Outgoing Call History Call history and then send a fax to it, add it to the Edit Address Book, or delete it. Caller ID Apply Select a number from the Caller ID History History...
Page 624 Level 1 Level 2 Level 3 Level 4 Descriptions to PC to File Other Scan Scan documents and save them to to Actions a folder on your computer. (Select USB or Options Save as Shortcut to OCR Other Scan Convert your scanned document to to Actions an editable text file.
Page 625 [Web] Level 1 Descriptions Connect the Brother machine to an Internet service. [Apps] Level 1 Descriptions Apps Connect the Brother machine to the Brother Apps service. [Shortcuts] Level 1 Level 2 Level 3 Descriptions Add Shortcut Copy Change the settings in the Copy Options.
Page 626 Setup Wizard Configure your wireless network settings manually. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. When you have put a USB Flash drive in the USB slot...
Page 627: Change Machine Settings From Your Computer
> Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Change the Machine Settings Using Remote Setup • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities...
Page 628: Change Machine Settings Using Web Based Management
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 629 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 630 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
Page 631 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management We recommend changing the default login password to prevent unauthorized access to Web Based Management.
Page 632 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set Up Your Machine's Address Book Using Web Based Management Set Up Your Machine's Address Book Using Web Based Management •...
Page 633: Change The Machine Settings Using Remote Setup
The Remote Setup program lets you configure many of your Brother machine's settings from your computer. When you start Remote Setup, the settings on your Brother machine will be downloaded to your computer and displayed on your screen. If you change the settings on your computer, you can upload them directly to the machine.
Page 634 Using Remote Setup > Remote Setup (Windows ® Remote Setup (Windows • ® Set Up the Brother Machine from Your Computer (Windows • ® Set Up the Brother Machine Using ControlCenter4 (Windows • ® Set Up Your Machine's Address Book Using ControlCenter4 (Windows...
Page 635 Windows 8 and Windows Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup. The Remote Setup Program window appears.
Page 636 Export Click to save the current configuration settings to a file. Click Export to save your address book or all settings for your machine. Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine.
Page 637 137 and 161. ® • If you are using Windows Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set. Related Information ®...
Page 638 Change the Machine Settings ® Using Remote Setup > Remote Setup (Windows > Set Up the Brother Machine Using ControlCenter4 ® (Windows ® Set Up the Brother Machine Using ControlCenter4 (Windows If Secure Function Lock is set to On, you cannot use Remote Setup.
Page 639 137 and 161. ® • If you are using Windows Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set. Related Information ®...
Page 640 Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings ® Using Remote Setup > Remote Setup (Windows > Set Up Your Machine's Address Book Using ® ControlCenter4 (Windows Set Up Your Machine's Address Book Using ControlCenter4 ®...
Page 641 > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) Remote Setup (Mac) • Set Up the Brother Machine with a USB Cable Connection (Mac) • Set Up Your Machine's Address Book with a USB Cable Connection (Mac)
Page 642 • Remote Setup for Mac supports USB connections only. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon. The Remote Setup Program screen appears. 2. Configure the settings as needed.
Page 643 Click Export to save your address book or all settings for your machine. Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine.
Page 644 • Remote Setup for Mac supports USB connections only. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon. The Remote Setup Program screen appears. 2. In the left menu, click Address Book in the Fax.
Page 645: Appendix
Home > Appendix Appendix • Specifications • Enter Text on Your Brother Machine • Brother Numbers...
Page 646: Specifications
General Specifications Printer Type Inkjet Print Head Black Piezo with 210 nozzles x 1 Color • MFC-J995DW Piezo with 210 nozzles x 3 Memory Capacity 128 MB • MFC-J995DW Liquid Crystal Display (LCD) 2.7 in. (67.5 mm) TFT Color Touchscreen LCD...
Page 647 Document Size Specifications Document Size ADF Width 5.8 to 8.5 in. (148 to 215.9 mm) 5.8 to 14.0 in. (148 to 355.6 mm) ADF Length Scanner Glass Width Max. 8.5 in. (215.9 mm) Scanner Glass Length Max. 11.7 in. (297 mm) Documents that are longer than 11.7 in.
Page 648 MFC-J995DW Up to 1200 x 6000 dpi Paper Type Plain Paper, Inkjet Paper (coated paper), Glossy Paper, Brother BP71 paper Paper Size Letter, A4, Photo (4" x 6")/(10 x 15 cm), Photo 2L (5" x 7")/(13 x 18 cm) File Format JPEG (Progressive JPEG format is not supported) Scan to Media File Format JPEG, PDF (Color, Gray) TIFF, PDF (Black &...
Page 649 Automatic 2-sided Paper Type Plain Paper, Recycled Paper Paper Size Letter, A4, Executive, A5 Print Speed For detailed specifications visit www.brother.com. When printing on Letter size paper. When the Borderless feature is set to On. Photo 2L-size paper is only supported by some models.
Page 650 ® • (Windows ) If you require more advanced machine management, use the latest version of Brother BRAdmin Professional. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download the software. SMTP-AUTH, SSL/TLS (IPPS, Network Security (Wired) HTTPS, SMTP), SNMP v3, 802.1x...
Page 651 Removable Disk (USB or Memory Card) macOS v10.13.x Third party USB ports are not supported. MFC-J995DW only For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi. ™ ™ ® ® ®...
Page 652: Enter Text On Your Brother Machine
The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the function you are setting. When you need to enter text on your Brother machine, a keyboard will appear on the touchscreen. • Press to cycle between letters, numbers and special characters.
Page 653: Brother Numbers
The Brother Solutions Center is our one-stop resource for all your Machine needs. Download the latest software and utilities and read FAQs & Troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too.
Page 654 Related Information • Appendix...
Page 655 Visit us on the World Wide Web www.brother.com USA/CAN Version 0...

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