Download Print this page

Brother MFC Series Service Manual

Hide thumbs

Advertisement

Quick Links

Table of Contents
MODELS: DCP-J100/J105/J132W/J152W
Read this manual thoroughly before maintenance work.
Keep this manual in a convenient place for quick and easy reference at all times.
August 2013
SM-FAX-148
8CAS*(6)
Brother Inkjet DCP/MFC
SERVICE MANUAL
DCP-J172W/T300/T500W/T700W
MFC-J200/J245/T800W
Confidential

Advertisement

Table of Contents
loading

  Also See for Brother MFC Series

  Summary of Contents for Brother MFC Series

  • Page 1 Brother Inkjet DCP/MFC SERVICE MANUAL MODELS: DCP-J100/J105/J132W/J152W DCP-J172W/T300/T500W/T700W MFC-J200/J245/T800W Read this manual thoroughly before maintenance work. Keep this manual in a convenient place for quick and easy reference at all times. August 2013 SM-FAX-148 8CAS*(6) Confidential...
  • Page 2 Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
  • Page 3 The table below shows the functional comparison between the models covered by this manual. DCP-J100 DCP-J105 DCP-J132W DCP-J152W DCP-J172W 1-Line 1.8 inch  Touch Panel     Wireless LAN      Ink Cartridge Ink Tank DCP-T300 DCP-T500W DCP-T700W MFC-J200...
  • Page 4: Table Of Contents

    TABLE OF CONTENTS REGULATION........................viii SAFETY INFORMATION...................... xiii CHAPTER 1 SPECIFICATIONS ..................1-1 GENERAL ........................1-1 General........................1-1 Media Specification ....................1-1 Paper Handling...................... 1-2 LCD Panel ......................1-2 Memory........................1-2 Interface......................... 1-2 Others........................1-3 FAX..........................1-4 PRINTER ........................1-4 COPY..........................
  • Page 5 2.1.1 Document scanning ..................2-3 2.1.2 Printer part ....................2-3 Document Feeding/Recording Paper Feeding ............2-4 2.2.1 Document feeding ..................2-4 2.2.2 Recording paper feeding path............... 2-4 Function of Each Sensor/Roller................2-5 Block Diagram ....................... 2-6 Components ......................2-7 ERROR INDICATION..................... 2-8 Error Codes ......................
  • Page 6 4.7.5 Document size not correctly detected ............2-69 Scanned-image Problems ................... 2-70 4.8.1 Defective images..................2-70 4.8.2 Scanned-image Problems................2-70 Fax Problems ...................... 2-74 4.9.1 Fax sending cannot be performed .............. 2-74 4.9.2 Cannot receive fax ..................2-74 4.9.3 A communications error occurs..............2-74 4.10 Other Problems ....................
  • Page 7 9.11 Main PCB ASSY....................3-65 9.12 MJ PCB ASSY..................... 3-67 9.13 Power Supply PCB ASSY ................... 3-68 9.14 Carriage PCB ASSY.................... 3-71 9.15 Ink refill ASSY...................... 3-73 9.16 Ink Absorber Box / Ink Absorber Felt (For Ink Refill ASSY) ........ 3-76 9.17 CR Encoder Strip / Encoder Strip Guard Film .............
  • Page 8 1.14 Check Scanning and Printing ................4-10 IF YOU REPLACE THE HEAD/CARRIAGE UNIT............4-11 Update the Head Property Data (Maintenance mode 68) ........4-12 Supply Head Ink (Maintenance mode 76) ............4-12 Check Head Nozzles (Maintenance mode 09) ............ 4-12 Adjust the Head/carriage Unit Inclination ............
  • Page 9 Operations of the Keys in the Maintenance Mode..........5-4 1.2.1 Entering ten keys, left or right key in the maintenance mode with models without these keys..................5-4 List of Maintenance-mode Functions..............5-5 Detailed Description of Maintenance-mode Functions .......... 5-6 1.4.1 EEPROM Parameter Initialization (Maintenance mode 01, 91) ....
  • Page 10 1.4.26 Purge Operation (Maintenance mode 76)........... 5-49 1.4.27 Print of the Maintenance Information (Maintenance mode 77) ....5-52 1.4.28 Adjust the Touch Panel (Maintenance mode 78) ........5-54 1.4.29 Display of the Equipment's Log (Maintenance mode 80)......5-55 1.4.30 Equipment Error Code Indication (Maintenance mode 82) ......5-58 1.4.31 Output of Transmission Log to the Telephone Line (Maintenance mode 87) (For fax models only) ..................
  • Page 11: Regulation

    REGULATION Standard telephone and FCC notices (MFC models only)  These notices are in effect on models sold and used in the United States only. When programming emergency numbers or making test calls to emergency numbers: • Remain on the line and briefly explain to the dispatcher the reason for the call before hanging •...
  • Page 12 IMPORTANT  • Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. • A specific shielded interface cable should be used to ensure compliance with the limits for a Class B digital device.
  • Page 13 Wireless connection (Mexico only) (Wireless models only)  • The operation of this eqipment is subject to the following two conditions: (1) it is possible that this equipment or device may not cause harmful interference, and (2) this equipment or device must accept any interference, including interference that may cause undesired operation.
  • Page 14 Declaration of Conformity (Europe only)  We, Brother Industries Ltd, 15-1 Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan, declare that this product is in conformity with the essential requirements of all relevant directives and regulations applied within the European Community. The Declaration of Conformity (DoC) can be downloaded from our website.
  • Page 15 The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR specifications for energy efficiency. Confidential...
  • Page 16: Safety Information

    SAFETY INFORMATION WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injures. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries. IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
  • Page 17 To use the machine safely  ELECTRICAL HAZARDS Failure to follow the warnings in this section may create the risk of an electrical shock. In addition, you could create an electrical short, which may create the risk of a fire. There are high-voltage electrodes inside the machine.
  • Page 18 If unplugging your machine, DO NOT touch the damaged/frayed part. • Brother strongly recommends that you DO NOT use any type of extension cord. • DO NOT use any cable, not included with this product, that does not meet the applicable cable specifications described in the Quick Setup Guide.
  • Page 19 DO NOT use this machine in the vicinity of combustible dust. CAUTION  DO NOT sit or stand on the machine or use it for any purpose beyond its intended purpose. If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the AC power outlet.
  • Page 20 DO NOT carry the machine by holding the scanner cover, the Jam Clear Cover, or the control panel. Doing this may cause the machine to slip out of your hands and may result in injury. Carry the machine by sliding your hands as shown below. *This Illustration is MFC-J870DW.
  • Page 21 • Be careful not to get the ink in your eye or mouth when refilling the ink tank. • Keep the ink bottle out of the reach of children. • Avoid swallowing ink. • DO NOT shake the ink bottle. The ink may leak out if the bottle is shaken or twirled. •...
  • Page 22 Precautions on Troubleshooting and Disassembling/Assembling This section describes the troubleshooting procedures that the service personnel needs to follow if an error or malfunction occurs in this machine. It is impossible to anticipate all of the possible problems which may occur in future and determine the troubleshooting procedures, so this section covers some sample problems.
  • Page 23: Chapter 1 Specifications

    CHAPTER 1 SPECIFICATIONS This chapter lists the specifications of each model, which enables you to make a comparison of different models. GENERAL General Model All models Print Head Mini13 LOW BK/C/M/Y: 210/70/70/70 nozzle Minimum Droplet Size BK: 3 pl CMY: 1.5 pl Scanning Method CPU Speed 288 MHz...
  • Page 24: Paper Handling

    Paper Handling DCP-J100 / DCP-J105 / DCP-J132W / DCP-J152W DCP-T700W / MFC-J200 Model DCP-J172W / DCP-T300 / DCP-T500W MFC-J245 / MFC-T800W Standard Tray 100 (80 g/m Paper Input Photo Tray (sheets) 20 (80 g/m Output Paper Capacity 50 (80 g/m (sheets) LCD Panel DCP-T300 / DCP-T500W...
  • Page 25: Others

    Others DCP-J100 Model DCP-J132W DCP-J152W DCP-J172W DCP-T300 DCP-T500W DCP-T700W DCP-J105 Operating Environment 10-35 Temperature (20-33) degrees centigrade (Best Print Quality) Operating Environment 20-80 Humidity (20-80) % (Best Print Quality) 16/2.5/0.7/ U.S.A 0.2 W Power 16/2.5/0.7/ 16/2.5/0.7/ Consumption Europe 16/2.5/0.7/0.2 W 0.2 W 0.2 W (Operating/...
  • Page 26: Fax

    DCP-J100 / DCP-J105 / DCP-J132W / DCP-J152W Model MFC-J200 / MFC-J245 MFC-T800W DCP-J172W / DCP-T300 / DCP-T500W / DCP-T700W Modem Speed (bps) 14,400 (FAX) Approx.7 sec Transmission Speed (ITU-T Test Chart #1,MMR) ITU-T Group Document Yes/Yes (Send/Receive) (ITU-T color FAX) COLOR FAX Memory No/No...
  • Page 27: Copy

    COPY DCP-J100 / DCP-J105 / DCP-J132W / DCP-J152W DCP-T700W / MFC-J200 / MFC-J245 Model DCP-J172W / DCP-T300 / DCP-T500W MFC-T800W COPY SPEED ESAT (based on ISO/IEC 24735) 4.8/3.0 ipm (mono/color) (600 x 300 dpi) *This spec is for ADF model only.
  • Page 28: Network

    NETWORK Network Model All models Internet FAX (Firmware) (versionT37) Wired Model All models Model Name (Ethernet) Network Connection (Ethernet) Wireless DCP-J105 DCP-T500W DCP-J132W Model DCP-J100 DCP-T300 DCP-T700W MFC-J245 MFC-T800W DCP-J152W MFC-J200 DCP-J172W Model Name Embedded Embedded Embedded (Wireless) (NC-310w) (NC-310w) (NC-310w) IEEE 802.11 IEEE 802.11...
  • Page 29: Supplies/Options

    SUPPLIES/OPTIONS DCP-J132W DCP-T300 DCP-J100 Model DCP-J152W DCP-T500W MFC-J200 MFC-J245 MFC-T800W DCP-J105 DCP-J172W DCP-T700W BK: 2,200 BK: 2,200 BK: 240 Bundled BK: 240 CL: CL: 1,000 CL: 1,000 CL: 240 Cartridges 240 (pages) (pages) (pages) (pages) BK: 300 Supply Standard BK: 300 CL: CL: 300 Cartridge Cartridges...
  • Page 30: Paper

    PAPER 10.1 Paper Paper type and size for each operation Paper Type Paper Size Usage Copy Printer Cut-Sheet Letter 8 1/2 x 11 in. (215.9 x 279.4 mm) 8.3 x 11.7 in. (210 x 297 mm) Legal 8 1/2 x 14 in. (215.9 x 355.6 mm) Executive 7 1/4 x 10 1/2 in.
  • Page 31 ) paper is especially designed for Brother inkjet machines. Recommended print media To get the best print quality, we suggest using Brother paper. (See the table below.) If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.
  • Page 32: Printable Area

    IMPORTANT DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped paper 1 0.08 in. (2 mm) or greater curl may cause jams to occer. • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked •...
  • Page 33: Chapter 2 Troubleshooting

    CHAPTER 2 TROUBLESHOOTING INTRODUCTION This section describes the troubleshooting procedures that the service personnel needs to follow if an error or malfunction occurs in this machine. It is difficult to anticipate all of the possible problems that may occur in future and determine the appropriate troubleshooting procedures so this section covers typical cases and recovery procedures.
  • Page 34: Initial Check

    Initial Check Before proceeding with the repair, verify the following: ■ Environmental conditions (1) The machine is placed on a flat, firm surface. (2) The machine is used in clean environment with temperature of 10 to 35 degree-C and humidity of 20 to 80%. (3) The machine is not exposed to direct sunlight, excessive heat, moisture, or dust.
  • Page 35: Overview

    OVERVIEW Cross-section Drawings 2.1.1 Document scanning Document feed roller 2 Document scanning position actuator ADF document support ADF separation pad Document detection actuator Document pick-up roller Document separation roller Document feed roller 1 CIS unit 2.1.2 Printer part Control panel Head/carriage unit Platen Registration...
  • Page 36: Document Feeding/Recording Paper Feeding

    Document Feeding/Recording Paper Feeding 2.2.1 Document feeding Document feeding path during ADF scanning The scanning side is set face-down 2.2.2 Recording paper feeding path Confidential...
  • Page 37: Function Of Each Sensor/Roller

    Function of Each Sensor/Roller ■ Document scanning Part Name Function Document detection actuator This detects whether documents are loaded on the document tray. Document pick-up roller This pulls documents loaded in the document tray. Document separation roller, This separates documents sent through the document ADF separation pad pick-up roller into individual sheets.
  • Page 38: Block Diagram

    Block Diagram Confidential...
  • Page 39: Components

    Components *1 For models with ADF Automatic Document Feeder (ADF) & *2 ADF For models without ADF Document cover ASSY *1 Document cover ASSY *2 Document scanner unit Harness cover Control panel ASSY Scanner cover support Upper cover Jam clear cover Ink refill ASSY Document scanner sensor...
  • Page 40: Error Indication

    ERROR INDICATION This machine has self-diagnostic functions. When the machine is not working properly, it diagnoses the error, displays error messages on the LCD according to the symptoms, and helps the service personnel quickly investigate the cause of the problem. Error Codes Error Description...
  • Page 41 Error Description Reference Code No cyan Ink cartridge loaded. 2-22 Detected by the Ink cartridge detection sensor No magenta Ink cartridge loaded. 2-22 Detected by the Ink cartridge detection sensor Unable to communicate with the Ink cartridge IC chip. (On the main 2-22 unit side) The Ink cartridge cover sensor detected an opened cover.
  • Page 42 Error Description Reference Code Overcurrent protection was activated in the driver IC during Purge cam 2-33 operation. Overcurrent protection was activated in the driver IC during 2-33 Maintenance unit pump operation. Head capping does not work normally. 2-34 Head uncapping does not work normally. 2-34 Head property information not input 2-34...
  • Page 43 Error Description Reference Code Modem communication failed 2-43 Modem does not start normally even after resetting the modem. 2-43 Wireless LAN MAC address unregistered, Wireless LAN PCB 2-43 initialization failed An error occurred in the E2PROM of the Main PCB. 2-44 LCD unit firmware version mismatch detected.
  • Page 44: Error Messages

    Error Messages Error First Line Status Reference Code B&W 1-sided Print Ink ejection has reached the specified 27, 28, 2-21 Only number of times when the Ink remaining sensor detects that the ink replacement / refill Replace Ink period is approaching. Only black printing is /Refill [XX] Ink possible.
  • Page 45 Error First Line Status Reference Code The image cannot be corrected because it is Section Image too Long too large. 4.7.5 The image cannot be trimmed because it is Section Image too Short too small. 4.7.5 Ink Absorber Full The purge count or flushing count reached 2-31 the upper threshold.
  • Page 46 Error First Line Status Reference Code Take action according Some problem occurred during scanning. to the Unable to Scan displayed error code. An Ink cartridge was set in a position not 2-20 Wrong Ink Color matching its specified color. The Registration sensor and Paper width 80, 81 2-35, Wrong Paper...
  • Page 47: Communications Error

    Communications Error Code 1 Code 2 Cause Reference No paper when document transmission is called. Section 4.9.3 Wrong fax number sent. No dial tone detected before start of dialing. Busy tone detected before dialing. 2nd dial tone not detected. Loop current cannot be detected. Busy tone was detected after dialing or after the incoming call.
  • Page 48 Code 1 Code 2 Cause Reference The remote terminal is not equipped with a confidential Section mailbox function, or is not ready for receiving. 4.9.3 The remote terminal is not equipped with a relay function or is not yet finished preparing it. There are no confidential mails in the remote terminal.
  • Page 49 Code 1 Code 2 Cause Reference The polling ID does not match. Section 4.9.3 The prompted confidential ID and mailbox ID does not match. The relay broadcast ID does not match. The prompted retrieval ID and mailbox retrieval ID does not match.
  • Page 50 Code 1 Code 2 Cause Reference Detect polarity reversion. Section 4.9.3 Unable to receive the next-page data. Unable to receive polling even during turn-around transmission due to call reservation. A PC interface error occurred. The [Stop] key was pressed and communication was cancelled before fax communication could be established The [Stop] key was pressed and communication was...
  • Page 51: Troubleshooting

    TROUBLESHOOTING Error Cause and Solutions ■ Error Code 20 Cannot Detect Cannot identify a black Ink cartridge Detected by the Ink cartridge detection sensor and the Ink remaining sensor. Error Code 21 Cannot Detect Cannot identify a yellow Ink cartridge Detected by the Ink cartridge detection sensor and the Ink remaining sensor.
  • Page 52 ■ Error Code 24 Cannot Detect / Install StarterInk / Wrong Ink Color Problem with the Ink cartridge IC chip <User Check> - Check if an incompatible Ink cartridge is loaded. - Reload the Ink cartridge. - Replace the Ink cartridge. - Check if the wrong color Ink cartridge is set.
  • Page 53 ■ Error Code 26 Cannot Print / Replace Ink / Refill Black Ink The black Ink cartridge has reached its replacement period. The black Ink has reached its refill period. Ink ejection has reached the specified number of times when the Ink remaining sensor determines that there is no remaining ink.
  • Page 54 ■ Error Code 2A No Ink Cartridge No black Ink cartridge loaded. Detected by the Ink cartridge detection sensor. Error Code 2B No Ink Cartridge No yellow Ink cartridge loaded. Detected by the Ink cartridge detection sensor. Error Code 2C No Ink Cartridge No cyan Ink cartridge loaded.
  • Page 55 ■ Error Code 2F Close Ink Cover The Ink cartridge cover sensor detected an opened cover. <User Check> - Close the Ink cartridge cover. Step Cause Solution Ink cartridge cover sensor Reconnect the Ink cartridge cover sensor harness connection failure harness.
  • Page 56 ■ Error Code 30 Unable to print 30 The Head/carriage unit does not move. Detected by the CR encoder sensor. <User Check> - Remove the jammed recording paper from the engine part. Step Cause Solution Foreign materials inside the Remove foreign materials. engine CR encoder strip stained Clean the CR encoder strip.
  • Page 57 ■ Error Code 31 Paper Jam The Head/carriage unit cannot return to its home position. Detected by the CR encoder sensor. <User Check> - Release the release lever at the back of the Paper tray and remove the jammed recording paper from the engine part. Step Cause Solution...
  • Page 58 ■ Error Code 35 Unable to print 35 Abnormal stopping of the Head/carriage unit Caused by factors other than recording paper jams such as CR encoder strip stains when ink is not discharging. <User Check> - Release the release lever at the back of the Paper tray and remove the jammed recording paper from the engine part.
  • Page 59 ■ Error Code 3B Unable to print 3B Abnormal stopping of the Head/carriage unit Caused by factors other than recording paper jams such as CR encoder strip stains when ink is discharging. <User Check> - Release the release lever at the back of the Paper tray and remove the jammed recording paper from the Engine part.
  • Page 60 ■ Error Code 3E Unable to print 3E A problem occurred in the Carriage motor, Paper feed motor. <User Check> - Release the release lever at the back of the Paper tray and remove the jammed recording paper from the Engine part. Step Cause Solution...
  • Page 61 ■ Error Code 3F Unable to print 3F Carriage motor cannot stop. <User Check> - Release the release lever at the back of the Paper tray and remove the jammed recording paper from the Engine part. Step Cause Solution Carriage motor harness Reconnect the Carriage motor harness.
  • Page 62 ■ Error Code 42 Unable to print 42 Head voltage does not turn OFF. <User Check> - This may occur when the surrounding temperature is low. Increase the surrounding temperature before use. Step Cause Solution Head flat cable connection Reconnect the Head flat cable. failure Carriage flat cable connection Reconnect the Carriage flat cable.
  • Page 63 ■ Error Code 44 Unable to print 44 The Head driver IC detected an abnormal temperature during operation or stand-by. Step Cause Solution Insufficient ink inside the head Perform initial purge. Head property information not Input the head property information. input (Refer to Chapter 5, Section...
  • Page 64 ■ Error Code 49 Unable to print 49 Head voltage does not rise. Error Code 4F Unable to print 4F Head voltage drops quickly. <User Check> - This may occur when the surrounding temperature is low. Increase the surrounding temperature before use. - Unplug the power cord from the outlet.
  • Page 65: Overcurrent Protection Was Activated In The Driver Ic During Purge Cam Operation

    ■ Error Code 50 Unable to print 50 Failed to detect that the Purge cam switch is turned ON. Error Code 52 Unable to print 52 Cannot detect the home position of the Purge cam. (Failed to detect the longest OFF status interval of the maintenance cam) Step Cause...
  • Page 66: Head Capping Does Not Work Normally

    ■ Error Code 75 Unable to print 75 Head capping does not work normally. Error Code 76 Unable to print 76 Head uncapping does not work normally. <User Check> - Remove the jammed recording paper from the Platen part and the Maintenance unit part. Step Cause Solution...
  • Page 67: Recording Paper Size Error (During Fax/List Printing)

    ■ Error Code 80 Wrong Paper Recording paper size error. (During fax/list printing) The Registration sensor and Paper width sensor detected a recording paper smaller than the specified size. <User Check> - Check if the recording paper used is according to specifications. - Check if dark recording paper is not used.
  • Page 68 ■ Error Code 81 Wrong Paper Recording paper size error. (Other than fax/list printing) Paper width sensor detected a recording paper smaller than the specified size. <User Check> - Check if the recording paper used is according to specifications. - Check if dark recording paper is not used. - Clean the Platen.
  • Page 69: Recording Paper Jam

    ■ Error Code 82 Paper Jam Recording paper jam. The Paper width sensor could not detect the leading edge of recording papers. <User Check> - Release the release lever in the inner part of the Paper tray and remove the jammed recording paper.
  • Page 70: Recording Paper Jam

    ■ Error Code 84 Paper Jam Recording paper jam. The Registration sensor stays in paper-feeding state even after completing paper ejection. <User Check> - Release the release lever at the back of the Paper tray and remove the jammed recording paper in Platen part. Step Cause Solution...
  • Page 71: The Pf Encoder Sensor Cannot Detect The Rotation Of The Paper Feed Motor

    ■ Error Code 8A Paper Jam The PF encoder sensor cannot detect the rotation of the Paper feed motor. Error Code 8C Paper Jam Overcurrent protection was activated in the driver IC during Paper feed motor operation. Error Code 8F Unable to print 8F Paper feed motor does not stop.
  • Page 72: The Document Scanner Sensor Detected That The Document Scanner Unit Is Open

    ■ Error Code A1 Cover is Open The Document scanner sensor detected that the Document scanner unit is open. <User Check> - Close the Document scanner unit. Step Cause Solution Document scanner actuator Reattach the Document scanner actuator. out of place Document scanner sensor Reconnect the Document scanner sensor harness connection failure...
  • Page 73 ■ Error Code A3 DOCUMENT JAM During document scanning, the Document detection sensor detected that the document is pulled out. Or, the Document scanning position sensor could not detect a document within the specified time. <User Check> - Remove the jammed document. Step Cause Solution...
  • Page 74: A7 The Cis Unit Type Is Different From The Cis Type Input Value

    ■ Error Code A7 Unable to Scan A7 The CIS unit type is different from the CIS type input value. Step Cause Solution CIS type data incompatible Automatically set the CIS type. (Refer to Chapter 5, Section 1.4.18) Main PCB defective Replace the Main PCB ASSY.
  • Page 75: Black Level Value Abnormal During Scanning

    ■ Error Code BD Unable to Scan BD Black level value abnormal during scanning. Step Cause Solution Black level data failure Acquire white level data. (Refer to Chapter 5, Section 1.4.15) CIS unit defective Replace the CIS unit. Main PCB defective Replace the Main PCB ASSY.
  • Page 76 ■ Error Code E6 Unable to print E6 An error occurred in the E2PROM of the Main PCB. Step Cause Solution Main PCB defective Replace the Main PCB ASSY. ■ Error Code EC Unable to print EC LCD unit firmware version mismatch detected. Step Cause Solution...
  • Page 77: Recording Paper Feeding Problems

    Recording Paper Feeding Problems Problems related to paper feeding are end user recoverable if following the User Check items. If the same problem occurs, follow each procedure in the order of the number described in the Step column in the tables below. 4.2.1 Recording paper is not fed from paper tray <User Check>...
  • Page 78: Two Or More Sheets Of Paper Fed At A Time

    4.2.2 Two or more sheets of paper fed at a time <User Check> - Check if the recording paper is loaded correctly in the Paper tray. - Check if the number of recording paper loaded in the Paper tray is within specified volume.
  • Page 79: Recording Paper Is Wrinkling

    4.2.4 Recording paper is wrinkling <User Check> - Check if the recording paper is loaded correctly in the Paper tray. - Try reversing the recording paper in the Paper tray, or rotating direction of the paper for 180 degrees. - Adjust the paper guide to match the recording paper size. - Check if the recording paper's thickness is within specifications.
  • Page 80: Recording Paper Jam

    4.2.5 Recording paper jam ■ Paper tray jam <User Check> - Check if the recording paper is loaded correctly in the Paper tray. - Adjust the paper guide to match the recording paper size. - Check if the recording paper loaded is smaller than the specified size. - Check if the recording paper's thickness is within specifications.
  • Page 81 ■ Paper jam near the Platen <User Check> - Check if the recording paper is loaded correctly in the Paper tray. - Adjust the paper guide to match the recording paper size. - Check if the recording paper loaded is smaller than the specified size. - Check if the recording paper's thickness is within specifications.
  • Page 82 ■ Paper jam near the Paper ejecting tray <User Check> - Check that the number of recording paper on the Paper ejecting tray is within the maximum ejecting paper volume. - Clean the Switchback roller. Step Cause Solution Foreign materials in the Remove foreign materials.
  • Page 83: Print-Image Problems

    Print-image Problems 4.3.1 Defective images Completely All single color Random color The entire The entire blank image is light image is dark Vertical stripes White vertical Ink splash streak Print edges Random White Stain on the Overlapping not aligned missing dots horizontal leading/trailing lines over the...
  • Page 84: Troubleshooting By Print-Image Defect

    4.3.2 Troubleshooting by print-image defect Problems related to image defects can also be resolved by the end users by following the User Check items. If the same problem occurs, follow each procedure in the order of the number described in the Step column in the tables below.
  • Page 85 ■ All single color <User Check> - Check that Ink cartridge is loaded correctly. - Check that Ink is refilled correctly. Step Cause Solution Carriage PCB defective Replace the Carriage PCB ASSY. Head defective Replace the Head/carriage unit. Main PCB defective Replace the Main PCB ASSY.
  • Page 86 ■ The entire image is light <User Check> - Check if the recording paper used is according to specifications. - Check whether the paper type setting is correct. - Carry out head cleaning. - Replace the Ink cartridge. - Refill Ink. Step Cause Solution...
  • Page 87 ■ The entire image is dark <User Check> - Check whether the paper type setting is correct. Step Cause Solution Maintenance unit stained Clean the Maintenance unit. (Refer to Section 4.3.2 in this chapter) The head property value is Enter the head property value. incorrect or head calibration (Refer to Chapter 5, Section...
  • Page 88 ■ Vertical stripes <User Check> - Check if the recording paper used is according to specifications. - Clean each roller by printing several blank sheets. - Clean the Platen. Step Cause Solution Foreign materials inside the Remove foreign materials. CR guide rail Recording paper feeding path Clean the recording paper feeding path.
  • Page 89 ■ Ink splash <User Check> - Replace the Ink cartridge. Step Cause Solution Maintenance unit stained Clean the Maintenance unit. (Refer to Section 4.3.2 in this chapter) The head property value is Enter the head property value. incorrect (Refer to Chapter 5, Section 1.4.22) Carriage PCB defective...
  • Page 90 ■ Random missing dots <User Check> - Carry out head cleaning. - Replace the Ink cartridge. - Refill Ink. Step Cause Solution Maintenance unit stained Clean the Maintenance unit. (Refer to Section 4.3.2 in this chapter) Non-discharge of ink from head Carry out the recommended purge procedures.
  • Page 91 ■ Stain on the leading/trailing edge of the recording paper <User Check> - Check if the recording paper used is according to specifications. - Check if the recording paper used is not folded. Step Cause Solution Maintenance unit stained Clean the Maintenance unit. (Refer to Section 4.3.2 in this chapter)
  • Page 92 ■ Separated lines over the whole page <User Check> - Carry out head cleaning. Step Cause Solution Paper feeding correction not Perform paper feeding correction. aligned (Refer to Chapter 5, Section 1.4.17) Adjust the AMS06. (Refer to Chapter 5, Section 1.4.32) Head inclination is not adjusted Adjust the head inclination.
  • Page 93 ■ Separated lines at the trailing edge of the recording paper <User Check> - Carry out head cleaning. Step Cause Solution Paper feeding correction not Perform paper feeding correction. aligned (Refer to Chapter 5, Section 1.4.17) Adjust the AMS06. (Refer to Chapter 5, Section 1.4.32) PF encoder disk stained...
  • Page 94 ■ Traces of Paper pull-in roller <User Check> - Check if the recording paper used is according to specifications. - Clean the Paper pull-in roller. Step Cause Solution Paper pull-in roller defective Replace the Paper pull-in roller. ■ Recording paper stained <User Check>...
  • Page 95: Software-Related Problems

    Software-related Problems Software-related problems, such as not being able to print from the PC, can be resolved by end users by following the User Check items, regardless of whether test printing or printer settings printing can be done through machine operation. If the same problem occurs, follow each procedure in the order of the number described in the Step column in the tables below.
  • Page 96: Network Problems

    Network Problems 4.5.1 Cannot print through a network connection <User Check> - Reset network settings. (Refer to the User's Guide) Step Cause Solution Wireless LAN PCB connector Reconnect the Wireless LAN PCB ASSY. connection failure Wireless LAN PCB defective Replace the Wireless LAN PCB ASSY. Main PCB defective Replace the Main PCB ASSY.
  • Page 97: Control Panel Problems

    Control Panel Problems 4.6.1 No display on the LCD Step Cause Solution Panel harness connection failure Reconnect the Panel harness. LCD flat cable connection failure Reconnect the LCD flat cable. Panel PCB defective Replace the Panel PCB. (1-Line LCD model) LCD unit defective Replace the Control panel ASSY and LCD unit.
  • Page 98: Document Feeding Problems

    Document Feeding Problems 4.7.1 Document cannot be fed <User Check> - Check if the document is loaded correctly all the way inside the ADF document support and if "ADF READY" is displayed on the LCD. - Check if the amount of document inside the ADF document support is not fewer than the specified amount.
  • Page 99: Document Jam

    4.7.3 Document jam ■ Document jam near the ADF slot <User Check> - Check if the document is loaded correctly all the way inside the ADF document support. - Adjust the document guide to match the document size. - Check if the document loaded is smaller than the specified size. - Check if the document loaded is not thicker than the specified thickness.
  • Page 100 ■ Document jam inside the ADF <User Check> - Check if the document is loaded correctly all the way inside the ADF document support. - Adjust the document guide to match the document size. - Check if the document loaded is smaller than the specified size. - Check if the document loaded is not thicker than the specified thickness.
  • Page 101: Wrinkles On Documents

    4.7.4 Wrinkles on documents <User Check> - Check if the Document guide is correctly set to the document size. - Check if documents are not curled. Step Cause Solution Document separation roller Replace the Document separate roller ASSY. worn out Each paper feed roller worn Replace the ADF unit.
  • Page 102: Scanned-Image Problems

    Scanned-image Problems 4.8.1 Defective images The entire Images are Scanning position failure image is light dark Vertical streaks Completely White blank vertical streaks Shades in the entire image Entire image is distorted 4.8.2 Scanned-image Problems ■ The entire image is light <User Check>...
  • Page 103 ■ Scanning position failure <User Check> - Check if the Document guide is correctly set to the document size. - Check that the document is placed correctly on the Document cover. (1) ADF Step Cause Solution Scanning start position out of Adjust the scanning start position.
  • Page 104 ■ Completely blank <User Check> - Check if documents are not reversed. - Make sure that the document is loaded in the ADF document support. Step Cause Solution White level correction data Carry out maintenance 55. failure (Refer to Chapter 5, Section 1.4.15) CIS flat cable connection Reconnect the CIS flat cable.
  • Page 105 ■ White vertical streaks <User Check> - Clean the Document cover glass or ADF glass. Step Cause Solution CIS unit defective Replace the CIS unit. White reference film stained Clean the white reference film of the Document scanner unit. Scratched or damaged white Replace the Document scanner unit.
  • Page 106: Fax Problems

    Fax Problems 4.9.1 Fax sending cannot be performed <User Check> - Check if the telephone line cord is inserted correctly into the socket. - Check if the dialing function setting (tone/pulse) is correct. - Check if the telephone line cord is disconnected from the EXT terminal. Step Cause Solution...
  • Page 107: Other Problems

    4.10 Other Problems 4.10.1 The machine cannot be powered on <User Check> - Insert the power cord securely. Step Cause Solution Panel harness connection Reconnect the Panel harness. failure Control panel ASSY defective Replace the Control panel ASSY. Power cord defective Replace the Power supply PCB ASSY.
  • Page 108: Ink Cartridge / Tank Related Problems

    4.10.4 Ink cartridge / tank related problems <User Check> - Check if an incompatible ink cartridge is loaded. - Reload the Ink cartridge. - During initialization, check if the Ink cartridge is not set before the instruction to do so. Step Cause Solution...
  • Page 109: Chapter 3 Disassembly And Assembly

    CHAPTER 3 DISASSEMBLY AND ASSEMBLY PRECAUTIONS BEFORE PROCEEDING To prevent the creation of secondary problems by mishandling, observe the following warnings and precautions during disassembly/assembly work. WARNING Before replacing parts or units, unplug the power cord and telephone line. Do not uses witches but unplug the power cord itself.
  • Page 110 • If ink gets into your mouth, immediately spit it out and consult a doctor. (11) After completion of reassembly, it is recommended that the dielectric voltage withstand test and continuity test be conducted. • After completing all repairs, make sure to clean the flushing guide using a cleaner stick (as shown in the illustration below) before returning the machine to the user to prevent ink from spilling during transportation.
  • Page 111: Packing

    PACKING <For Ink Cartridge Model> (3_002L) Confidential...
  • Page 112 <For Ink Tank Model> (3_002L-1) Confidential...
  • Page 113: Screw Catalogue

    SCREW CATALOGUE TAPTITE BIND B TAPTITE BIND B M4x12 TAPTITE BIND B M2.6x8 TAPTITE CUP B TAPTITE CUP B M3x10 TAPTITE CUP S TAPTITE CUP S M3x6 SCREW BIND SCREW BIND M3x6 SCREW BIND M2x10 SCREW BIND M2.6x8 SCREW PAN SCREW PAN (WASHER) M4x8 DB Confidential...
  • Page 114: Screw Torque List

    SCREW TORQUE LIST Note Check the shape of screw with SCREW CATALOGUE in the previous page. Tightening Torque Location of Screw Screw Type Q’ty • • m (kgf ADF FG wire*1/Document scanner TAPTITE CUP S M3x6 0.35±0.05 (3.5±0.5) FG wire (Together with ADF FG wire) Document scanner bottom cover TAPTITE CUP B M3x10 0.40±0.05 (4±0.5)
  • Page 115: Lubrication

    LUBRICATION Refer to the following table when applying the specified lubricant to lubrication points. Lubricant Type Lubrication Amount Lubrication Point (Manufacturer) per Point FLOIL BG1319 Head/carriage unit 1 mm diameter ball (Kanto Kasei) FLOIL BG-10KS Platen 1 mm diameter ball (Kanto Kasei) Paper ejection roller ASSY 1 mm diameter ball...
  • Page 116  Platen Apply grease here Apply grease here (bottom) Apply grease here (3_081L)  Paper ejection roller ASSY Apply grease here (3_082L)  Paper pull-in roller holder ASSY Apply grease here (3_083L) Confidential...
  • Page 117: Overview Of Gears

    OVERVIEW OF GEARS  ADF drive gear (3_009) LEG777 Separation roller gear (external) LEG779 Document feed roller 1 gear LEG780 Idle gear 63 LEG781 Document feed roller 2 gears Confidential...
  • Page 118: Routing Of Harnesses / Flat Cables / Ink Supply Tubes

    ROUTING OF HARNESSES / FLAT CABLES / INK SUPPLY TUBES Upper cover: Document scanner motor harness, ADF motor harness , Document scanner FG wire, ADF FG wire , Document detection sensor harness , Document scanning position sensor harness *1 For models with ADF Cable guide Cable guide Have the ADF motor harness*1,...
  • Page 119 CIS flat cable Cable guide Flat core CIS flat cable Cable guide (3_006L) 3-11 Confidential...
  • Page 120 ADF unit reverse side (only for models with ADF unit): Document detection sensor harness Cable guide Document detection sensor harness Cable guide (Rear) Document detection actuator ADF unit (bottom) (3_071) ADF unit top (only for models with ADF unit): ADF harness ASSY (ADF motor harness and ADF FG wire, Document detection sensor harness, Document scanning position sensor harness) Document scanning position actuator...
  • Page 121 Lower cover upper left side: PF/Registration sensor harness ASSY, Power supply harness, Carriage motor harness, Paper feed motor harness PF/registration sensor harness ASSY Carriage motor harness Carriage motor harness Main PCB ASSY Paper feed motor harness PF/registration sensor harness ASSY "z"...
  • Page 122 Power supply shield unit: Power supply harness [100V] [200V] Power supply shield Lower power supply frame Power supply harness Power supply PCB Power cord PS PCB insulator (3_084L) [200V] Ferrite core Ferrite core Power cord Cable guide Cable guide FG wire Power supply PCB Power supply harness Power supply shield...
  • Page 123 Tube support plate: Carriage flat cable Carriage flat cable Flat core Bent part Lower cover Tube/Cable guide Boss Tube support wire Cable guide Tube support plate Tube/Cable guide Cable guide (Rear) (3_008L) Tube/Cable guide Cable guide (Front) 3-15 Confidential...
  • Page 124 Tube support plate and Head/carriage unit Top: Ink supply tubes Lower cover Sponge Tube clamp (1) Tube clamp (2) Black Yellow Cyan Magenta Black Tube guide (Rear) Yellow Tube support plate Tube support wire elbow Cyan Magenta (3_009L) Note Bind the ink supply tubes with the two tube clamps. Bind magenta, cyan, and yellow together from the bottom with tube clamp (1).
  • Page 125 Lower cover upper right side: Purge cam switch harness, Carriage motor harness, Speaker harness, Ink cartridge cover sensor harness Ink cartridge cover sensor harness Carriage motor harness Purge cam switch harness "x" part Speaker harness (3_011L) Note Bend the Purge cam switch harness and Speaker harness in "x" as shown above. 3-17 Confidential...
  • Page 126 Lower cover right side: Purge cam switch harness, Carriage motor harness, Speaker harness, Ink cartridge cover sensor harness Carriage motor Speaker harness Purge cam switch harness Ferrite core of Carriage motor harness (Right) Carriage motor harness Lower cover Ink cartridge cover sensor harness (Ink cartridge cover sensor ASSY) (3_012L) 3-18...
  • Page 127 Lower cover left rear side: PF/Registration sensor harness ASSY (PF encoder sensor harness and Registration sensor harness), Paper feed motor harness CR guide rail PF encoder sensor PCB ASSY PF encoder disk [Part A] PF/Registration sensor harness ASSY Paper feed motor harness Registration sensor harness PF encoder sensor harness PF/Registration sensor harness ASSY...
  • Page 128 Lower cover rear side: Registration sensor harness Cable guide Registration sensor holder Registration sensor harness Registration sensor PCB Registration sensor harness (3_014L) 3-20 Confidential...
  • Page 129 The entire lower cover Ink cartridge cover sensor harness Carriage motor harness Ink supply tubes PF/Registration sensor harness Power supply harness Paper feed motor harness Purge cam switch harness Speaker harness (3_015L) 3-21 Confidential...
  • Page 130: Disassembly Flow

    DISASSEMBLY FLOW ■ Disassembly flowchart Disassembly/reassembly time (seconds) 9.1 Paper tray 9.6 ADF 9.8 Ink cartridge 9.28 Paper pull-in ASSY document support cover roller 20/20 9.29 Base pad on Paper tray ASSY 9.4 Document 10/10 9.7 Control panel scanner unit / ADF 9.2 Jam clear cover ASSY unit*1 Document...
  • Page 131: Disassembly Procedure

    DISASSEMBLY PROCEDURE Preparations Transferring Received FAX Data When the product needs to be repaired, received FAX data if left in the unit for repair are lost when the Power cord is unplugged from the electrical outlet. To prevent data loss, you can transfer remaining fax files inside the unit to another fax machine or PC.
  • Page 132 [(Model Name) MFC-XXXX]  [PC-FAX Receiving]  [Receive]. <Windows 8> From your PC’s Brother Utilities, click the drop-down list and select your model name (if not already selected), click [PC-FAX Receive] in the left navigation bar, and then click [Receive].
  • Page 133 Disconnecting Cables, Removing Accessories, and Setting the Protective Part Perform the following steps before disassembly. (1) Disconnect the following: - Power cord (for 200V models) - Telephone line cord - USB interface cable (when connected) - External telephone line modular jack (when connected) (When not connected, remove the EXT cap.) (2) Remove the Paper tray ASSY.
  • Page 134: Jam Clear Cover

    Jam Clear Cover (1) Open the Jam clear cover. (2) Lightly push the right edge of the Jam clear cover (viewed from the rear) inwards using a flathead screwdriver, release the boss, then release the Jam clear cover. (Rear) Jam clear cover Boss (3_018L) 3-26...
  • Page 135: Head Joint Rubber / Cr Timing Belt / Head/Carriage Unit

    Head Joint Rubber / CR Timing Belt / Head/Carriage Unit During disassembly, leave the Head/carriage unit attached to the machine except when removing the Ink refill ASSY or Engine unit (including the Maintenance unit). <Ink Cartridge Model only> When removing the Head/carriage unit, Ink refill ASSY or Engine unit, you need to remove beforehand all four Ink cartridges and set the Protective part instead (refer to page 3-25).
  • Page 136 Note After step (2), perform the following steps below if the Head/carriage unit does not move. 1) After performing steps (4) to (7), rotate the Pull-in feed roller gear towards you until it clicks and the Head lock is released. 2) Manually move the Head/carriage unit to the position indicated in the figure.
  • Page 137 (6) Turn the Scanner cover support upright and pull it out upward. Document scanner unit Scanner cover support (3_022L) 3-29 Confidential...
  • Page 138 (7) Release hook ① and ② of the Harness cover then release hook ③ by lightly inserting a flathead screwdriver. Next, release tab ④ , then while moving it to the left, release hook ⑤ . Note Follow the order illustrated below when removing the Harness cover. Not doing so may damage the Upper cover hooks.
  • Page 139 (8) Move the Head/carriage unit to the left end of its travel by hand (to a position where the entire Head/carriage unit can be seen). Head/carriage unit (3_024L) (9) Release the four latches with the mark on the Head cover, and then remove the Head cover.
  • Page 140 (10) Unlock the connector on the Carriage PCB and disconnect the Head flat cable. Note After disconnecting the flat cable, check that each cable is not damaged at its end or short-circuited. When connecting the flat cable, do not insert it at an angle. Lock the connector, after confirming that the cable is not at an angle.
  • Page 141 (13) Pull out the Head joint spring to the right. (14) Pull the Head joint up and off the Head/carriage unit. Immediately, wrap the Head joint in a clean, lint-free cloth and keep it higher than the Ink refill ASSY to prevent ink remaining in the Ink supply tubes from leaking and the machine from getting stained with leaked ink.
  • Page 142 (16) Move the Head/carriage unit slightly to the right as shown below. (17) While pressing the Idle pulley holder to the right, remove the CR timing belt from the Carriage motor pulley and the Idle pulley. Note When removing the CR timing belt, do not touch the CR encoder strip or the lubrication area on the Engine unit with your hands or with the CR timing belt.
  • Page 143 (18) As shown below, loosely tie the CR timing belt in a bundle on the Head/carriage unit. (19) Move the Head/carriage unit to the left side until it meets the (two) CR guide rail notches. (20) Remove the Encoder lock by turning it 90 degrees. Notches CR guide rail Head/carriage unit...
  • Page 144 (21) Slightly lift the rear end of the Head/carriage unit and detach it from the (two) CR guide rail notches. Next, detach the front end from the CR frame to completely remove the Head/carriage unit. Note Do not touch the head nozzles (the printing ends) or ink supply ports (to which Ink supply tubes are connected) of the print head.
  • Page 145 Note When storing a removed Head/carriage unit for a long period, put it correctly inside the Head casing as shown below. Storing the Head/carriage unit outside the Head casing for a long period will dry the print nozzles and ink supply ports and will deteriorate the performance of the head.
  • Page 146 3) First fit the front end of the Head/carriage unit over the CR frame and then set the rear end onto the CR guide rail. Make sure that the two points (see figure below) on the front side of the Head/ carriage unit bottom are firmly hooked to the front end of the CR frame and that the bosses of the bottom rear side are properly fitted into the two notches of the CR guide rail (refer to...
  • Page 147 8) Set the Head joint rubber on top of the Head/carriage unit and fix the Head joint in place using the Head joint spring. (Refer to page 3-33) 9) Mount the Carriage PCB ASSY on the Head/carriage unit, route the Carriage flat cables through the Cable guide, fit the opening provided in the film over the boss on the Head/carriage unit, and insert the film inside the hook as shown below.
  • Page 148: Document Scanner Unit / Adf Unit (Models With Adf) / Document Cover Assy (Models Without Adf)

    Document Scanner Unit / ADF Unit (Models with ADF) / Document Cover ASSY (Models without ADF) Note When the Jam clear cover is not removed in 9.2, open it first. (1) Unplug the CIS flat cable from the Main PCB ASSY. Next, extend the lock arm of the Upper cover towards you, take out the Flat core and remove it from the CIS flat cable.
  • Page 149 (4) Unplug the following harnesses from the Main PCB ASSY: - ADF motor harness (4-wire) - Document scanning position sensor harness (3-wire) - Document detection sensor harness (3-wire) - Document scanner motor harness (4-wire) Document detection sensor harness Document scanning position sensor harness ADF FG wire &...
  • Page 150 (5) <Models with ADF> Remove the Document detection sensor harness , Document scanning position sensor harness , and ADF motor harness from the Upper cover leftmost end. (6) Remove the Document scanner motor harness, ADF FG wire , and Document scanner FG wire.
  • Page 151 (7) Open the Document scanner unit at around 90 degrees then pull it backwards. *1 For models with ADF *2 For models without ADF ADF unit*1 Document cover ASSY*2 Document scanner unit CIS flat cable Document scanner Document scanning FG wire position sensor harness*1 Document scanner...
  • Page 152 (8) Open the ADF unit or Document cover ASSY at around 90 degrees, release the two latches, then pull it backwards. Assembling Note When mounting the ADF unit onto the Document scanner unit, insert a 2 to 3 cm thick magazine or paper bundle in between to ensure the movement of harnesses.
  • Page 153: Cis Unit / Cis Flat Cable

    CIS Unit / CIS Flat Cable Note When replacing the CIS unit, do it in a clean, dust-free environment. (1) Reverse the Document scanner unit. (2) Remove the six screws of the TAPTITE CUP B M3x10. Document scanner FG wire Document scanner motor harness CIS flat cable TAPTITE CUP B M3x10...
  • Page 154 (3) Turn the Document scanner unit right side up. (4) Remove the Document scanner top cover. (5) Remove the CIS roller holder F and CIS roller holder R. Document scanner top cover Document scanner bottom cover CIS roller holder R (Right) (Front) CIS roller holder F...
  • Page 155 (6) Turn the CIS unit 90 degrees clockwise, pull it slightly towards you, pull out the two bosses from the CIS carriage, and remove the unit upwards. (7) Unplug the CIS flat cable from the CIS unit. (8) Peel off the double-sided tape of the reverse side of the CIS flat cable from the CIS carriage.
  • Page 156 Assembling Note • Assemble new CIS flat cable following the steps below. 1) Fold CIS flat cable and affix the double-sided tape as shown below. Note Make sure that no dust or smudge remains on the surface of the CIS flat cable. Folding Instruction (Unit: mm) Do not allow your fingers to touch the...
  • Page 157 2) Connect the CIS flat cable to the CIS unit, and route it around the cable guide as shown below. [Main unit side] Install the CIS flat cable in the following order and adjust the bend of the cable in the location marked by the dotted circle. CIS flat cable ①...
  • Page 158: Component On The Adf Unit (For Adf Models Only)

    Component on the ADF Unit (For ADF Models Only) (1) Turn the ADF unit upside down. (2) Using the tip of a flathead screwdriver, release the latches by lightly pressing the three latches of the document sponge ASSY inwards. (3) Release the two hooks of the Document sponge ASSY and remove it from the ADF unit.
  • Page 159 ADF top cover front / ADF document support (5) Using a flathead screwdriver release four hooks of the ADF top cover front and remove it from the ADF unit. (Front) ADF unit Hook ADF top cover front Hook (3_064) (6) Remove the ADF document support. ADF unit (Rear) (Front)
  • Page 160 ADF top cover rear (7) Remove the screw of the TAPTITE CUP B M3x10, unlatch the 5 latches, and release the hook to remove the ADF top cover rear. TAPTITE CUP B M3x10 Latch ADF top cover rear Latch Hook (Rear) Latch ADF unit...
  • Page 161 (10) Remove the ADF cover ASSY. ADF cover ASSY Upper document chute (3_068) ADF separation pad holder ASSY (11) Remove the ADF separation pad holder and its spring. Note Be careful not to let the spring to fly out. ADF separation pad holder ADF cover ASSY Spring (3_086L)
  • Page 162 Document detection sensor PCB ASSY (12) Turn the ADF unit upside down. (13) Push the lock arm towards you, remove the rear end of the Document detection sensor PCB from the lock arm, and take out the Document detection sensor PCB ASSY.
  • Page 163 Document scanning position sensor PCB ASSY (14) Turn the ADF unit downside up. (15) Push the lock arm towards you, remove the front end of the Document scanning position sensor PCB ASSY from the lock arm, and take out the Document scanning position sensor PCB ASSY.
  • Page 164 ADF back cover / Document separate roller ASSY (16) Remove the screw from the TAPTITE CUP B M3x10, release the boss, and release the five hooks to remove the ADF back cover. Hook TAPTITE CUP B M3x10 ADF unit ADF back cover Hook Boss Hook...
  • Page 165 (20) Remove the Document scanning position sensor holder ASSY from Document feed roller 1 and 2. (21) Remove Document feed roller 1 and 2 by pulling them away from bearings then remove it from the ADF unit. (22) Remove the three pinch rollers from the ADF unit. Bearing Document scanning position sensor holder ASSY...
  • Page 166: Control Panel Assy / Front Center Cover / Panel Pcb Assy / Printed Panel Cover / Rubber Key / Lcd Unit Assy

    Control Panel ASSY / Front Center Cover / Panel PCB ASSY / Printed Panel Cover / Rubber Key / LCD Unit ASSY (1) Open the Ink cartridge cover. (2) Remove the three screws of the TAPTITE CUP B M3x10. (3) Release the hook on the left side of the Control panel ASSY through the opening on the bottom side of the Lower cover by using a flathead screwdriver, release the two hooks on the lower side, and two hooks on the right side, and then pull out the Control panel ASSY upwards.
  • Page 167 (5) Release the three latches and two hooks of the Control panel base, and remove the Front center cover. Front center cover Latch Latch Hook Latch Control panel base Hook (3_040L) (6) Release the two latches and two hooks of the Printed panel cover, and remove the Panel PCB ASSY.
  • Page 168 (9) Release the two latches and two hooks, and remove the LCD unit ASSY from the LCD holder. (10) Release the four latches, and remove the LCD holder from the Printed panel cover. Printed panel cover Latch Latch Hook Latch Latch Hook Latch...
  • Page 169 <Touch panel models> (4) Release the connector lock and unplug the LCD flat cable from the main PCB ASSY. Note After disconnecting the LCD flat cable, check if the cable is not damaged at its end or shortcircuited. When connecting LCD flat cables, do not insert them at an angle. After insertion, check again that the cables are not at an angle.
  • Page 170: Upper Cover / Ink Cartridge Cover

    Upper Cover / Ink Cartridge Cover (1) From the Upper cover, remove the four screws of the TAPTITE BIND B M4x12 and the screw of the TAPTITE CUP B M3x10. (2) Disconnect the Document scanner sensor connector. (3) Hold the Upper cover on both ends and lift it up diagonally. Note When lifting the Upper cover up, do not insert your hand inside the aperture on top of the Platen.
  • Page 171: Document Scanner Sensor Assy

    Assembling Note Take note of the following when attaching the Upper cover. • - Make sure that the Ink cartridge cover is open. - Check if the Head/carriage unit is in the head capping position (home position). This is to prevent the Ink supply tubes from being sandwiched between the Upper cover and Lower cover.
  • Page 172: Wireless Lan Pcb Assy (Only For The Models With Wireless Lan)

    9.10 Wireless LAN PCB ASSY (Only for the Models with Wireless LAN) (1) Take out the Wireless LAN PCB ASSY from the Main PCB ASSY. (2) Remove the Gasket from the Wireless LAN PCB ASSY. Note When removing the Wireless LAN PCB ASSY, do not hold the tape on the top of the ASSY.
  • Page 173: Main Pcb Assy

    9.11 Main PCB ASSY Note If you replace the Main PCB ASSY, you need to replace the Ink absorber box and • Flushing box, and the reset the purge and flushing counters. Before starting work involving the Main PCB ASSY, make sure that the Power cord •...
  • Page 174 (2) Remove the two screws of the TAPTITE CUP S M3x6 and remove the Main PCB shield. (3) Remove the screw of the TAPTITE CUP S M3x6 and remove the Main PCB ASSY. (4) Remove the USB ground plate. TAPTITE CUP S M3x6 Main PCB shield TAPTITE CUP S M3x6 Main PCB ASSY...
  • Page 175: Mj Pcb Assy

    9.12 MJ PCB ASSY (1) Remove the two screws of the TAPTITE CUP B M3x10 and the screw of the TAPTITE CUP S M3x6, and then remove the MJ upper frame. (2) Remove the MJ PCB ASSY and the MJ lower frame from the Lower cover. (3) Remove the two screws of the TAPTITE CUP S M3x6 and remove the MJ PCB ASSY from the MJ Lower frame.
  • Page 176: Power Supply Pcb Assy

    9.13 Power Supply PCB ASSY (1) Remove the screw of the TAPTITE CUP B M3x10 and the screw of the TAPTITE CUP S M3x6. (2) Remove the Power harness from the Lower cover. (3) As shown below, press the top of the Power supply unit's lock "x" to release it from the latch "y"...
  • Page 177 (4) <200V only> Remove the one screw of the SCREW PAN (WASHER) M4x8 DB from the Power cord holder. (5) Remove the Power cord from the Cable guide. (6) Remove the Power supply shield from the Lower power supply frame lock and the two stopper parts then pull it towards you.
  • Page 178 Assembling Note When installing the Power supply shield, insert the part that bends to the outside of the left end under the stopper of the Lower power supply frame, insert the front end into the Lower power supply frame rib, and fix the top slits in place by locking the Lower power supply frame.
  • Page 179: Carriage Pcb Assy

    9.14 Carriage PCB ASSY Tip When the Head/carriage unit has not been removed, refer to "9.3 Head Joint Rubber / CR Timing Belt / Head/Carriage Unit" in this chapter to remove the Carriage PCB ASSY from the Head/carriage unit. (1) Remove the MJ PCB flat cable spacer. (2) Remove the Carriage flat cable from the Lower cover together with the Flat core.
  • Page 180 Assembling Note When attaching the Carriage PCB ASSY, route the Carriage flat cable as shown in the figure of Section 7-5 in this chapter. Remove by pulling the lock Head/carriage unit Head flat cable Carriage PCB ASSY Carriage PCB ASSY Film Carriage PCB ASSY Lock spring...
  • Page 181: Ink Refill Assy

    9.15 Ink refill ASSY Tip When the Head/carriage unit has not been removed, refer to "9.3 Head Joint Rubber / CR Timing Belt / Head/Carriage Unit" in this chapter to remove the Ink supply tubes from the Head/carriage unit. (1) <For Ink tank models only> If the Ink refill ASSY contains ink, use a Ink extraction syringe to extract the ink.
  • Page 182 (6) Take out the Ink refill ASSY. Ink cartridge detection sensor PCB Head joint Ink supply tubes Ink refill ASSY Ink sensor flat cable Black Yellow Cyan Ink absorber box Magenta Ink remaining sensor flat cable guide Tube clamp (1) Sponge Lower cover Tube...
  • Page 183 • Attach the tube clamp by aligning it to the dented part of the Tube support plate shown in the illustration in the previous page. • After installing the Ink refill ASSY, route the Ink supply tubes to the tube guide based on the color order described in the previous page without overlapping.
  • Page 184: Ink Absorber Box / Ink Absorber Felt (For Ink Refill Assy)

    9.16 Ink Absorber Box / Ink Absorber Felt (For Ink Refill ASSY) Note Do not remove the Ink absorber box unless it needs to be replaced. (1) Pull out the main Drain tube and Air vent tube from the Ink absorber box. Note Pinch the end of the main Drain tube with a clip in order to prevent drained ink •...
  • Page 185: Cr Encoder Strip / Encoder Strip Guard Film

    9.17 CR Encoder Strip / Encoder Strip Guard Film CR encoder strip (1) On the left end of the CR frame, press the rear end of the Encoder strip spring inward and release the left and right end of the CR encoder strip from the hook. (2) Rotate the CR encoder strip in the direction of the arrow shown below.
  • Page 186 Encoder strip guard film (4) On the right end of the CR frame, press the rear end of the Guard film spring inward and release the left and right end of the Encoder strip guard film from the hook. (5) Rotate the Encoder strip guard film in the direction of the arrow shown below. Remove it after aligning the right end square opening with the boss-shape of the strip support.
  • Page 187: Pf Encoder Disk / Pf Encoder Sensor Pcb Assy

    9.18 PF Encoder Disk / PF Encoder Sensor PCB ASSY (1) If the PF encoder disk needs to be replaced, peel it off from the PF roller gear L. Note Once removed, the PF encoder disk will become unusable and will have to be •...
  • Page 188: Carriage Motor Assy

    9.19 Carriage Motor ASSY (1) Remove the boss through the opening on the Tube support plate by using a flathead screwdriver, and then remove the Tube support plate from the Lower cover, sliding it to the left. (2) Remove the Carriage motor harness wiring. Opening Boss Tube support plate...
  • Page 189 (3) Remove the two CR frame springs and two screws of the TAPTITE CUP B M3x10, and remove the CR frame. CR frame spring R TAPTITE CUP B M3x10 CR frame CR frame spring L Release lever R Release lever L (3_059L) Assembling Note Make sure that the Release levers L/R are on your side.
  • Page 190 (4) Remove the two screws of the SCREW BIND M3x6 from the CR frame, and remove the Carriage motor and Motor bracket from the CR frame. SCREW BIND M3x6 CR frame Motor bracket Carriage motor (3_060L) 3-82 Confidential...
  • Page 191: Flushing Base / Flushing Box

    9.20 Flushing Base / Flushing Box (1) Remove the Flushing base. (2) Release the hook, lift up the front end of the Flushing box, and remove the Flushing box. Flushing base Flushing box Hook (3_061L) Assembling Note When the Flushing box is replaced (without replacement of the Main PCB ASSY), reset the flushing count as described in Chapter 4 "1.12 Reset Purge and Flushing Counts (Maintenance mode...
  • Page 192: Paper Feed Motor

    9.21 Paper Feed Motor (1) Remove the two screws of the TAPTITE CUP B M3x10 and two screws of the SCREW BIND M3x6, remove the two CR guide rail springs, and then remove the CR guide rail. CR guide rail spring TAPTITE CUP B M3x10 CR guide rail CR guide rail spring...
  • Page 193 (2) Release the wiring of the Paper feed motor harness. (3) Turn the Paper feed motor frame ASSY 45 degrees in the direction of the arrow and pull it straight up. It may not be pulled straight up depending upon the position of the black bushing. Rotate the bushing to the proper position and pull it out.
  • Page 194: Maintenance Unit

    9.22 Maintenance Unit (1) Remove the Purge cam sensor harness wiring. Purge cam sensor harness (3_065L) (2) Remove the Maintenance unit. (3) Remove the Ink absorber felt (for the Maintenance unit). Maintenance unit Ink absorber felt (for the Maintenance unit) (Rear (3_066L) 3-86...
  • Page 195: Paper Feed Roller

    9.23 Paper Feed Roller (1) Remove the Paper ejection roller belt. Assembling Note Route the Paper ejection roller belt through the tension block in advance. Tension block Paper ejection roller belt (3_067L) (2) Push the Release levers backward. (3) Remove the right and left bearings from the bosses by using a flathead screwdriver, and turn it in the direction of the arrow.
  • Page 196: Platen Assy

    9.24 Platen ASSY (1) Raise the rear end of the Platen ASSY, and then remove it. Platen (3_069L) Assembling Note Make sure that the Platen springs are not folded or turned down. (3_079L) (2) Remove the two Platen springs from the Platen. Platen spring Platen Platen spring...
  • Page 197: Paper Ejection Roller Assy

    9.25 Paper Ejection Roller ASSY (1) Remove the Paper ejection roller support springs L/R. (2) Release the two latches, and remove the Stopper rings. (3) Release the hook, and then remove the bearing R. (4) Release the hook of the bearing L, and then remove the Release lever and Paper ejection roller ASSY.
  • Page 198: Registration Sensor Pcb Assy

    9.26 Registration Sensor PCB ASSY (1) Remove the four screws of the TAPTITE CUP B M3x10 and remove the Side frame L. Side frame L TAPTITE CUP B M3x10 Side frame L Earth plate (3_072L) Assembling Note Attach the Side frame L under the Earth plate. (2) Remove the Registration sensor harness wiring.
  • Page 199: Ink Cartridge Cover Sensor Assy

    (4) Open the Registration sensor holder support arm, release the hook, and then remove the Registration sensor PCB ASSY. (5) Remove the Registration sensor harness. Registration sensor holder Support arm Registration sensor PCB ASSY Hook Registration sensor harness (3_074L) 9.27 Ink Cartridge Cover Sensor ASSY (1) Release the wiring of the Ink cartridge cover sensor ASSY.
  • Page 200: Paper Pull-In Roller

    9.28 Paper Pull-in Roller (1) Remove the two screws of the TAPTITE CUP B M3x10 and take the Lower plate out from the bottom of the Lower cover. Lower cover (bottom) Lower plate TAPTITE CUP B M3x10 (3_076L) TAPTITE CUP B M3x10 (2) Put the latch outward, and pull the Paper pull-in roller R out.
  • Page 201: Base Pad On Paper Tray Assy

    9.29 Base Pad on Paper Tray ASSY (1) When there is a need to replace the Base pad, peel it off from the bottom of the Paper tray. Note Once removed, the Base pad will become unusable and will need to be replaced with a new one.
  • Page 202: Chapter 4 Adjustments And Updating Of Settings, Required After Parts Replacement

    CHAPTER 4 ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER PARTS REPLACEMENT IF YOU REPLACE THE MAIN PCB ASSY <Operations> 1.1 Customize Destinations (Maintenance mode 74) 1.2 Automatically Set the CIS Type (Maintenance mode 59) 1.3 Install the Firmware 1.4 EEPROM Parameter Initialization (Maintenance mode 01) 1.5 Set the Serial Number (Maintenance mode 80) 1.6 Update the Head Property Data (Maintenance mode 68) 1.7 Adjust the Touch Panel (Maintenance mode 78) (only for models with a touch panel)
  • Page 203: Customize Destinations (Maintenance Mode 74)

    (2) Connect the machine to your PC using a USB cable. (3) On the PC, run "filedg32.exe". (4) Drag and drop the firmware (e.g., lz00001_a.pjl) onto the Brother Maintenance USB Printer driver icon in the [filedg32] window. Note Run the firmware file after extracting it. The file extension is ".exe", which means it's a self-extracting file.
  • Page 204 If the firmware write mode does not start automatically, run it to write the firmware with the .upd extension by following the steps below. Electrostatic panel model 1) While holding down the power key, plug the power cord into an electrical outlet. When the [Home] key lights, release the power key and immediately press the power key once to display the following pattern.
  • Page 205 Non-touch panel color LCD model 1) While holding down the power key, plug the power cord into an electrical outlet. When the following "A" pattern appears on the LCD, release the power key and immediately press the power key once to display the following "B" pattern. 2) Within three seconds after the above pattern appears, hold down the power key for approximately two seconds to display the following pattern.
  • Page 206 1-line LCD models 1) While holding down the power key, plug the power cord into an electrical outlet. When the following "A" pattern appears on the LCD, release the power key and immediately press the power key once to display the following "B" pattern. 2) Within three seconds after the above pattern appears, hold down the power key for approximately two seconds to display the following pattern.
  • Page 207: Eeprom Parameter Initialization (Maintenance Mode 01)

    EEPROM Parameter Initialization (Maintenance mode 01) Refer to Chapter 5 "1.4.1 EEPROM Parameter Initialization (Maintenance mode 01, 91)" for details on the execution. Set the Serial Number (Maintenance mode 80) Set the serial number, referring to Chapter 5 "1.4.29 Display of the Equipment's Log (Maintenance mode 80)".
  • Page 208 (6) In [Port] on the BrUsbSn screen, select the port number assigned to the Brother Maintenance USB Printer. If the port number is unknown, follow steps 1) through 4) below. 1) Click [Start]  [Settings]  [Printers]. The [Printers] window appears as shown below.
  • Page 209: Update The Head Property Data (Maintenance Mode 68)

    4) Click the [Ports] tab. In this example, the port number assigned to the Brother Maintenance USB Printer is USB003. (7) In the [Serial No.] box on the BrUsbSn screen, type the 15-digit serial number which is printed on the serial number label attached to the machine.
  • Page 210: Acquire Black And White Level Data (Maintenance Mode 55)

    Acquire Black and White Level Data (Maintenance mode 55) Refer to Chapter 5 "1.4.15 Acquisition of White/Black Level Data and CIS Scanner Area Setting (Maintenance mode 55)" for details on the execution. Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines (Maintenance mode 65) Refer to Chapter 5 "1.4.20 Adjustment of Vertical Print Lines/Software Correction for Inclination/Corrugation/Ruled Lines (Maintenance mode 65)"...
  • Page 211: Check Scanning And Printing

    1.14 Check Scanning and Printing For the final check after the replacement, confirm that the paper feeding correction value is updated again, the vertical print lines, software correction for inclination, corrugation, and ruled lines are adjusted, the adjustment test pattern of borderless printing is printed out, and that you have a copy of the color test chart.
  • Page 212: If You Replace The Head/Carriage Unit

    IF YOU REPLACE THE HEAD/CARRIAGE UNIT <Operations> 2.1 Update the Head Property Data (Maintenance mode 68) 2.2 Supply Head Ink (Maintenance mode 76) 2.3 Check Head Nozzles (Maintenance mode 09) 2.4 Adjust the Head/carriage Unit Inclination 2.5 Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines (Maintenance mode 65) 2.6 Update the Paper Feeding Correction Values (Maintenance mode 58) 2.7 Margin Adjustment in Borderless Printing (Maintenance mode 66)
  • Page 213: Update The Head Property Data (Maintenance Mode 68)

    Update the Head Property Data (Maintenance mode 68) Refer to "1.6 Update the Head Property Data (Maintenance mode 68)" in this chapter for details on the execution. Supply Head Ink (Maintenance mode 76) (1) Open the Ink cartridge cover. Install a comparatively new ink cartridge that has enough remaining ink to Ink refill ASSY or refill enough ink.
  • Page 214: Adjust The Head/Carriage Unit Inclination

    (5) Save incline_BHmini13_low.prn to your PC. (6) Print the test patterns on an A4 or Letter size paper by opening [Filedrgs] on your PC and dragging & dropping the above file onto the Brother Maintenance USB Printer driver icon. (7) Adjust the Head/carriage unit inclination by following the steps below.
  • Page 215 1) Check the block number with the least uneven printing within the configuration block (bottom). Using a spanner, turn the external inclination adjuster knob according to the checked number. For example, when +2 block print unevenness is the smallest, turn the external inclination adjuster knob two notch clockwise.
  • Page 216: Adjustment Of Software Correction For Inclination/Corrugation/Ruled Lines

    Head/carriage Unit Inclination Adjustment Test Pattern Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines (Maintenance mode 65) Refer to Chapter 5 "1.4.20 Adjustment of Vertical Print Lines/Software Correction for Inclination/Corrugation/Ruled Lines (Maintenance mode 65)" for details on how to adjust software correction for inclination/corrugation/ruled lines. Update the Paper Feeding Correction Values (Maintenance mode 58) Refer to Chapter 5 "1.4.17 Updating of Paper Feeding Correction Value (Maintenance...
  • Page 217: Check Printing

    (3) From the menu bar, select [Control]  [Retrieve Printer's Color Data]. (4) Wait for the dialog to appear then click [OK]. *For a detailed explanation on how to acquire printer information, refer to the Brother Solution Center FAQ. 4-16...
  • Page 218: If You Replace The Document Scanner Unit Or Cis Unit

    IF YOU REPLACE THE DOCUMENT SCANNER UNIT OR CIS UNIT <Operations> 3.1 Set the CIS Type (Maintenance mode 59) 3.2 Acquire Black and White Level Data (Maintenance mode 55) 3.3 Check Scanning <Requirements> (1) USB cable: 1 piece ® (2) Create a temporary folder in the PC's C drive (Windows XP or later).
  • Page 219: If You Replace The Control Panel Assy

    IF YOU REPLACE THE CONTROL PANEL ASSY <Operations> 4.1 Adjust the Touch Panel (Maintenance mode 78) (only for models with a touch panel) 4.2 Operational Check of the LCD (Maintenance mode 12) 4.3 Check the Operation of the Control Panel Keys (Maintenance mode 13) <Requirements>...
  • Page 220: If You Replace The Ink Absorber Box Or Flushing Box

    IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING BOX <Operations> 5.1 Reset Purge and Flushing Counts (Maintenance mode 80) <Requirements> None Reset Purge and Flushing Counts (Maintenance mode 80) Refer to "1.12 Reset Purge and Flushing Counts (Maintenance mode 80)" in this chapter for details on the execution.
  • Page 221: If You Replace The Recording Paper Feeding Related Parts Or Maintenance Unit

    IF YOU REPLACE THE RECORDING PAPER FEEDING RELATED PARTS OR MAINTENANCE UNIT The paper feeding related parts to be adjusted after replacement are listed below. Paper feed roller Inner chute ASSY • • Paper ejection roller Registration sensor PCB ASSY •...
  • Page 222: Update The Paper Feeding Correction Values (Maintenance Mode 58)

    Check Head Nozzles (Maintenance mode 09) Refer to Chapter 5 "1.4.5 Printout of Test Pattern (Maintenance mode 09)" for details on the execution. Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines (Maintenance mode 65) Refer to Chapter 5 "1.4.20 Adjustment of Vertical Print Lines/Software Correction for Inclination/Corrugation/Ruled Lines (Maintenance mode 65)"...
  • Page 223: Chapter 5 Service Functions

    CHAPTER 5 SERVICE FUNCTIONS MAINTENANCE MODE The maintenance mode is exclusively designed for the purpose of checks, settings and adjustments of the machine and can be triggered by the keys on the control panel. In the maintenance mode, you can perform operational checks of sensors, perform a print test, display the log information or error codes, and configure worker switches (WSW).
  • Page 224 (3) Press the keys [*], [2], [8], [6], and [4] on the LCD in this order. The machine displays the following screen on the LCD and enters the maintenance mode. (4) To select one of the maintenance mode functions shown on the following page, use the numerical keys to directly input the maintenance mode you want to use.
  • Page 225: How To Enter The End User-Accessible Maintenance Mode

    1.1.2 How to Enter the End User-accessible Maintenance Mode Basically, the maintenance-mode functions should be accessed by service personnel only. However, you can allow end users to access some of these under the guidance of service personnel (e.g., by telephone). The user-accessible functions are shaded in the table given on the next page.
  • Page 226: Operations Of The Keys In The Maintenance Mode

    Non-touch panel model <Operating Procedure> (1) When the machine is on standby, press [Menu], [Mono Start], and [Menu] in order. The LCD will display "0■■ MAINTENANCE ■" and the machine will enter end-user accessible maintenance mode. (2) To select one of the maintenance mode functions, directly specify the maintenance mode you want to use.
  • Page 227: List Of Maintenance-Mode Functions

    List of Maintenance-mode Functions Reference Section Maintenance Function Mode (Page) 1.4.1 (5-6) EEPROM Parameter Initialization 1.4.2 (5-7) Creating of Head Calibration Data and Writing it into Flash ROM Printout of Scanning Compensation White/Black Level Data 1.4.3 (5-10) ADF Performance Test 1.4.4 (5-13) 1.4.5 (5-13) Printout of Test Pattern...
  • Page 228: Detailed Description Of Maintenance-Mode Functions

    Detailed Description of Maintenance-mode Functions 1.4.1 EEPROM Parameter Initialization (Maintenance mode 01, 91) <Function> This function initializes the parameters, user switches and worker switches settings registered in the EEPROM, to the initial values. Entering Maintenance mode 01 initializes almost all of the EEPROM areas. Entering Maintenance mode 91 does not initialize some areas, as listed below.
  • Page 229: Creating Of Head Calibration Data And Writing It Into Flash Rom (Maintenance Mode 02)

    • recording paper specified below to print the pattern for creating head calibration data. US: Xerox 4200DP 20 lb., Brother BP60PL EU, AP and others: Xerox Business 80 g/m , Brother BP60PA (1) Save a copy of "head_calib_BHmini13_Low.prn" in the arbitrary folder.
  • Page 230 (6) Upon completion of scanning, the machine displays the "Write Head Calib" on the LCD, creates the head calibration data, and writes it into the flash ROM on the main PCB. Upon completion of writing, the machine displays "Complete". Press [Stop] or [X] to return to the initial stage of the maintenance mode.
  • Page 231 Fit this mark on the left rear of the document cover. Print Pattern for Creating Head Calibration Data Confidential...
  • Page 232: Printout Of Scanning Compensation White/Black Level Data (Maintenance Mode 05)

    1.4.3 Printout of Scanning Compensation White/Black Level Data (Maintenance mode 05) <Function> This function prints out the light and dark level data for scanning compensation. <Operating Procedure> Note Perform this procedure after carrying out document scanning operation at least once, not immediately after powering on the machine. Do not start this procedure without carrying out document scanning operation.
  • Page 233 ■ Output Data (Common to Monochrome and Color) a) Light and dark data graph (If monochrome scanning is performed preceding execution of maintenance 05, only G data is valid and RB data is indefinite.) b) LED PWM DATA (Color) 1 Byte indefinite for monochrome scanning c) LED PWM DATA (Mono) 1 Byte d) LED pulse data (G) 2 Byte e) LED pulse data (B) 2 Byte indefinite for monochrome scanning...
  • Page 234 Scanning Compensation Data List 5-12 Confidential...
  • Page 235: Adf Performance Test (Maintenance Mode 08) (For Adf Models Only)

    1.4.4 ADF Performance Test (Maintenance mode 08) (For ADF Models Only) <Function> The function counts the documents fed by the automatic document feeder (ADF) and displays the count on the LCD for checking the ADF performance. <Operating Procedure> (1) Set documents on the ADF unit. The LCD continues to display "■■...
  • Page 236 Test Pattern 5-14 Confidential...
  • Page 237: Worker Switch (Wsw) Setting And Printout (Maintenance Modes 10, 11)

    1.4.6 Worker Switch (WSW) Setting and Printout (Maintenance modes 10, 11) Worker Switch Setting (Maintenance mode 10) <Function> The worker switch functions (listed below) customize the machine to meet various needs. They can be activated with the procedures using the control panel keys. The worker switches have been configured at the factory in conformity to the communications standards and codes of each country.
  • Page 238 WSW No. Function WSW37 Function setting 15 WSW38 V.34 transmission setting WSW39 V.34 transmission speed WSW40 V.34 modem settings WSW41 ON-duration of the scanning light source WSW42 Internet mail settings WSW43 Function setting 16 WSW44 Speeding up scanning-1 WSW45 Speeding up scanning-2 WSW46 PC power state monitor setting and parallel port setting WSW47...
  • Page 239: Printout Of Worker Switch (Wsw) Data

    <Operating Procedure> (1) Enter [1] and [0] in the initial stage of the maintenance mode. The machine displays "WSW00" on the LCD. (2) Enter a double-digit worker switch number to be modified. The following appears on the LCD. Selector No. 1 Selector No. 8 WSWXX =0 0 0 0 0 0 0 0 (3) Enter the [ ] or [ ] to move the cursor to the selector position to be modified.
  • Page 240 Configuration List 5-18 Confidential...
  • Page 241: Check Lcd Operation (Maintenance Mode 12)

    1.4.7 Check LCD operation (Maintenance mode 12) <Function> This function checks whether the LCD on the control panel works normally. <Operating Procedure> (1) Enter [1] and [2] in the initial stage of the maintenance mode. (2) For the color LCD (touch panel models) Each time you press [Home], the LCD cycles through the screens as shown below.
  • Page 242 Color LCD models (non-touch panel models) <Screen 1> <Screen 8> Completely blank Red stepwise <Screen 2> <Screen 9> All black Green stepwise <Screen 3> <Screen 10> All gray Blue stepwise <Screen 4> <Screen 11> All red Stroke detection <Screen 5> <Screen 12>...
  • Page 243: Operational Check Of Keys On Control Panel (Maintenance Mode 13)

    1.4.8 Operational Check of Keys on Control Panel (Maintenance mode 13) <Function> This function checks the keys on the control panel for normal operation. <Operating Procedure> (1) Enter [1] and [3] in this order in the initial stage of the maintenance mode. The machine displays "00"...
  • Page 244: Eeprom Dump Transfer (Maintenance Mode 17) (For Fax Models Only)

    DCP-J172W MFC-J200/J245/T800W 1.4.9 EEPROM Dump Transfer (Maintenance mode 17) (for Fax Models Only) <Function> The EEPROM dump function transfers the EEPROM settings made in the machine to another machine as fax data. <Operating Procedure> (1) Let the end user make a call to the destination machine to which he/she should transfer the EEPROM settings as fax data.
  • Page 245: Sensor Operational Check (Maintenance Mode 32)

    1.4.10 Sensor Operational Check (Maintenance mode 32) <Function> This function checks whether sensors work normally. <Operating Procedure> (1) Enter [3] and [2] in the initial stage of the maintenance mode. The machine sounds 1,100 Hz and 400 Hz tones cyclically through the following volumes for testing the speaker.
  • Page 246 (3) Change the detecting conditions, and then check that the indication on the LCD changes according to the sensor states. For example, insert paper through the Registration sensor, open the Ink cartridge cover or remove the ink cartridges. (4) Press [Stop] or [X] to stop this operation and return the machine to the initial stage of the maintenance mode.
  • Page 247: Printout Of Dial Log (Maintenance Mode 37) (For Fax Models Only)

    1.4.11 Printout of Dial Log (Maintenance mode 37) (for Fax Models Only) <Function> This function outputs a list of telephone numbers dialed. <Operating Procedure> (1) Enter [3] and [7] in the initial stage of the end user-accessible maintenance mode. The machine displays "PRINTING" on the LCD and prints out a list of dial log. 1.4.12 Setting of Country/Language (Maintenance mode 52) <Function>...
  • Page 248: Transfer Of Received Fax Data And/Or Equipment's Log (Maintenance Mode 53) (For Fax Models Only)

    1.4.13 Transfer of Received FAX Data and/or Equipment's Log (Maintenance mode 53) (for Fax Models Only) <Function> This function transfers received FAX data to another machine. It is useful when the machine cannot print received data due to the printing mechanism defective. This function also transfers the activity report, the communications list, and the equipment’...
  • Page 249 (3) Enter the telephone number of the receiver machine and press [SET] or [OK] again. (4) The machine displays the "ACCEPTED" for approx. two seconds and starts dialing to transfer data. Note • Be sure to type the telephone number with the numerical keys. No auto-dial numbers stored in memory can be used in this procedure.
  • Page 250: Fine Adjustment Of Scanning Position (Maintenance Mode 54)

    1.4.14 Fine Adjustment of Scanning Position (Maintenance mode 54) <Function> This function adjusts the scanning start and end positions of ADF. <Operating Procedure> (1) Enter [5] and [4] in the initial stage of the maintenance mode. The machine displays "SCAN ADJ SELECT" on the LCD. (2) To adjust the right and left edges, enter [0].
  • Page 251: Acquisition Of White/Black Level Data And Cis Scanner Area Setting (Maintenance Mode 55)

    1.4.15 Acquisition of White/Black Level Data and CIS Scanner Area Setting (Maintenance mode 55) <Function> This function allows the machine to obtain white/black level data for the CIS scanner and save the CIS scanner area and a correction value for it together into the EEPROM on the Main PCB.
  • Page 252: Cartridge Ic Communication Check (Maintenance Mode 57)

    1.4.16 Cartridge IC Communication Check (Maintenance mode 57) <Function> This function checks the applicable cartridge, color information, destination, size and data version in the IC chip built in an ink cartridge. <Operating Procedure> (1) Enter [5] and [7] in the initial stage of the maintenance mode. The machine displays "IC_ACT ALL"...
  • Page 253: Updating Of Paper Feeding Correction Value (Maintenance Mode 58)

    "pfadj2_LTR_BHmini13_Low.prn". (2) Print the test patterns by opening [Filedrgs] on your PC and dragging & dropping the above adjustment files in the order of pfadj1 and pfadj2 onto the Brother Maintenance USB Printer driver icon. For adjustment of all paper feeding correction values (1) Enter [5] and [8] in the initial stage of the maintenance mode.
  • Page 254 For the paper feed roller diameter adjustment (1) Enter [5] and [8] in the initial stage of the maintenance mode. The machine displays "Select 58?" on the LCD. (2) Press [Mono Start]. The machine displays "1.ALL" on the LCD. (3) Enter [ ]. The machine displays "1.PF 2.EXT"...
  • Page 255 For the paper feed roller alone adjustment (1) Enter [5] and [8] in the initial stage of the maintenance mode. The machine displays "Select 58?" on the LCD. (2) Press [Mono Start]. The machine displays "1.ALL" on the LCD. (3) Enter [ ] twice. The machine displays "1.PF_ONLY"...
  • Page 256 pfadj1 Pattern pfadj2 Pattern 5-34 Confidential...
  • Page 257: Checking Of Cis Travel And Specifying Of Cis Type (Maintenance Mode 59)

    1.4.18 Checking of CIS Travel and Specifying of CIS Type (Maintenance mode 59) <Function> This procedure allows you to check the movement of the CIS unit integrated in the document scanner unit. The CIS unit travels to the three positions: the white reference film position, scanning start and end positions.
  • Page 258: Move Of The Head/Carriage Unit To The Adjustment Position (Maintenance Mode 63)

    1.4.19 Move of the Head/Carriage Unit to the Adjustment Position (Maintenance mode 63) <Function> This function moves the Head/carriage unit to the adjustment position. <Operating Procedure> (1) Enter [6] and [3] in the initial stage of the maintenance mode. The machine displays "SELECT 63?" on the LCD. (2) Press [Mono Start].
  • Page 259: Adjustment Of Vertical Print Lines/Software Correction For Inclination/Corrugation/Ruled Lines (Maintenance Mode 65)

    (1) Save "Corrugate_BHmini13_Low.prn" into your PC. (2) Print the test patterns by opening [Filedrgs] on your PC and dragging & dropping the above file onto the Brother Maintenance USB Printer driver icon. (3) Enter [6] and [5] in the initial stage of the maintenance mode.
  • Page 260 (7) After (E4) is entered, the "OK? 1.YES 2.NO" appears on the LCD. Press the [1] to save individual adjustment values and return the machine to the initial stage of the maintenance mode. Resetting set values • To reset the corrugation values (A1) through (A13) (1) Enter [6] and [5] in the initial stage of the maintenance mode.
  • Page 261 Vertical Lines Check Pattern Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines Check Pattern 5-39 Confidential...
  • Page 262: Margin Adjustment In Borderless Printing (Maintenance Mode 66)

    (2) On your PC, save a copy of "mediaadj_BHmini13_Low.prn". (3) Print the test patterns by opening [Filedrgs] on your PC and dragging & dropping the above file onto the Brother Maintenance USB Printer driver icon. Adjusting the left and right margins (1) Measure the left and right margins on the printed check pattern 1.
  • Page 263 (7) Next, adjust the 1,200 dpi left margin. Enter the measured margin value (in units of 0.1 mm) multiplied by 10. In the example on step (1) above, the measured margin value of the left margin is 2.9 mm, so enter [2] and [9], and then press [SET] or [OK] . The machine displays "RIGHT2 :30"...
  • Page 264 Margin Check Pattern 5-42 Confidential...
  • Page 265: Updating Of Head Property Data (Maintenance Mode 68)

    1.4.22 Updating of Head Property Data (Maintenance mode 68) <Function> To maintain print quality, the machine optimizes the drive conditions of individual Head/ carriage units according to their property data. Head property data is stored in the EEPROM on the main PCB and its property code is printed on the head property labels attached to the Head/carriage unit.
  • Page 266: Traveling Speed Check Of Head/Carriage Unit (Maintenance Mode 69)

    1.4.23 Traveling Speed Check of Head/Carriage Unit (Maintenance mode 69) <Function> This function checks whether the traveling speed of the Head/carriage unit is within the specified range. <Operating Procedure> (1) Enter [6] and [9] in the initial stage of the maintenance mode. The machine shows "CR AGING"...
  • Page 267: Customize Code Destinations (Maintenance Mode 74)

    1.4.24 Customize Code Destinations (Maintenance mode 74) <Function> This function customizes the machine according to settings of the language, functions, and worker switches. <Operating Procedure> (1) Enter [7] and [4] in the initial stage of the maintenance mode. The machine displays "Select 74?" on the LCD. (2) Press [Mono Start].
  • Page 268 Germany France Iberia Italy (France/Belgium/ (Spain/ Holland/Others) Portugal) DCP-J100 DCP-J105 DCP-J132W 0004 0004 0055 0065 0016 (0005/0008/ (0015/0018) 0009/0004) DCP-J152W 0004 0004 0055 0065 0016 (0005/0008/ (0015/0018) 0009/0004) DCP-J172W 0055 (0005/0008/ 0009/0004) DCP-T300 DCP-T500W DCP-T700W MFC-J200 MFC-J245 0003 0005 0065 0016 (0015/0018) MFC-T800W...
  • Page 269 0140 0123 0174 0120 (0125/0141) MFC-J200 0044 0024 0023 0054 0020 MFC-J245 MFC-T800W 0044 0023 0074 0020 (0025/0041) This code list is as of February 2015. Ask Brother for the EEPROM Customizing Codes List if you use it. 5-47 Confidential...
  • Page 270: Move Of The Head/Carriage Unit To The Center (Maintenance Mode 75)

    1.4.25 Move of the Head/Carriage Unit to the Center (Maintenance mode 75) <Function> This function is used to remove paper particles and dust accumulated between the maintenance unit and Head/carriage unit. Using this function moves the Head/carriage unit to the center of its travel, allowing you to easily remove the paper particles and dust accumulated.
  • Page 271: Purge Operation (Maintenance Mode 76)

    1.4.26 Purge Operation (Maintenance mode 76) <Function> The machine can carry out several types of purge operations--normal purge, periodical reset purge, power purge, initial purge, user reset purge, and engine setup purge. This function allows you to select the desired purge type and carry it out. <Operating Procedure>...
  • Page 272 Purge types and purge codes To be entered with Purge Types Contents maintenance mode 76 Normal purge (NP) Purge to be performed by user purge Periodical reset purge (RP) Purge to be performed periodically. The cycle varies due to the ambient temperature Power purge (PP) Purge to be performed by user purge Initial purge (uIP)
  • Page 273 < Recommended purge procedures > When a print failure occurs due to the non-discharge of ink, make a recovery from the non-discharge in accordance with the recommended procedures below. (1) Open the document scanner unit and check if there is ink in the ink supply tubes from the opening of the upper cover.
  • Page 274: Print Of The Maintenance Information (Maintenance Mode 77)

    1.4.27 Print of the Maintenance Information (Maintenance mode 77) <Function> The machine prints out its log information. <Operating Procedure> (1) Enter [7] and [7] in the initial stage of the maintenance mode. The machine starts printing out the maintenance information. (2) Upon completion of printing, the machine returns to the initial stage of the maintenance mode.
  • Page 275 1 Real-time clock (RTC) check result *4 26 Printed page count for paper size and paper type *1 2 RTC backup check result *4 27 Total page count for duplex printing/Jam count in OK: Backup completed, NG: Backup failed duplex printing/Roller cleaning count *7 3 Model code 28 Total page count in duplex printing *7 4 Country code...
  • Page 276: Adjust The Touch Panel (Maintenance Mode 78)

    1.4.28 Adjust the Touch Panel (Maintenance mode 78) <Function> This function adjusts the detection area on the touch panel. <Operating Procedure> (1) Enter [7] and [8] in the initial stage of the maintenance mode. The adjustment screens shown below appear on the LCD. (2) Touch the symbols on the touch panel with a stylus in the order of top-left, bottom-left, bottom-right, top-right, and the center.
  • Page 277: Display Of The Equipment's Log (Maintenance Mode 80)

    1.4.29 Display of the Equipment's Log (Maintenance mode 80) <Function> This function displays the log information on the LCD. <Operating Procedure> (1) Enter [8] and [0] in the initial stage of the maintenance mode. The machine displays "00:00 22:36 OK" on the LCD. (2) Press [ ] to call up the following log information items, one by one.
  • Page 278 Items shown on the LCD Description MEDIA:00001 Memory card/PictBridge print page count *7 TEST PRINT:0000 Total number of test prints A3P:00001 Total page count for paper sizes and types *6 DX P :0000000001 Total page count in duplex printing *7 DX JAM:00001 Paper jam count during duplex printing *7 DX CLEAN:001...
  • Page 279 *1 The serial number of the machine can be changed with the following procedure. 1) Press [SET] or [OK] to display the serial number on the LCD, then press [9], [4], [7] and [5] in this order. The cursor appears on the LCD display at the uppermost digit of the current serial number, indicating that the machine switches to the edit mode.
  • Page 280: Equipment Error Code Indication (Maintenance Mode 82)

    1.4.30 Equipment Error Code Indication (Maintenance mode 82) <Function> This function displays an error code of the last error on the LCD. <Operating Procedure> (1) Enter [8] and [2] in the initial stage of the maintenance mode. The machine displays "MACHINE ERR XX" on the LCD. Tip If two or more errors have occurred, press [Mono Start] to cycle through the error codes.
  • Page 281: Assurance Mode Switch Setting (Ams) (Maintenance Mode 88)

    1.4.32 Assurance Mode Switch Setting (AMS) (Maintenance mode 88) <Function> When the machine does not function normally because the usage environments or operating conditions are not usual, the assurance mode switches provide workarounds to make the machine usable by changing the machine settings to untypical ones. The machine incorporates six assurance mode switches (AMS01 through AMS06).
  • Page 282 AMS01 (Printing Assurance 1) Selector Function Setting and Specifications Prevention of stains on back side of leading edge of paper in 0: Disable (default) 1: Enable borderless printing Not used No. 3 4 0 0 : Automatically select depending upon the print resolution Protection of platen from no-paper (Default) printing to prevent stains...
  • Page 283 Selector 1: Prevention of stains on back side of leading edge of paper in  borderless printing Setting this selector to "1" reduces the protruding amount of the leading edge of recording paper to the platen groove to minimize stains that could be caused by ink mist on the back side of the leading edge.
  • Page 284 AMS02 (Printing Assurance 2) Selector Function Setting and Specifications Not used Registration time offset to slipping in 0: Disable (default) 1: Enable plain paper feeding Unidirectional print (for higher print 0: Disable (default) 1: Enable quality) Improvement of paper feeding 0: Disable (default) 1: Enable reliability...
  • Page 285 Selector 7: Unidirectional print (for higher print quality)  The machine prints bidirectionally by default. To get higher print quality, set this selector to "1" to switch to the unidirectional print mode. In this mode, printing is performed only when the Head/carriage unit travels from left to right. Note that the unidirectional print mode sacrifices the print speed.
  • Page 286 AMS03 (Maintenance Assurance 1) Selector Function Setting and Specifications Protection of head caps from 0: Disable (default) 1: Enable drying No. 2 3 0 0 : 30 seconds default Auto capping start time 0 1 : 5 seconds 1 0 : 15 seconds 1 1 : 300 seconds...
  • Page 287 AMS04 (Maintenance Assurance 2) Selector Function Setting and Specifications Not used Black ink print mode 0: Disable (default) 1: Enable Automatic purging for color ink 0: Enable (default) 1: Disable Not used No. 6 7 0 0 : Prescribed purge intervals default Periodical purging interval 0 1 : 30 days black, 60 days color...
  • Page 288 Selectors 6 and 7: Periodical purging intervals  These selectors allow you to select the periodical purge interval to reduce ink consumption. Setting these selectors "0, 0" (Prescribed purge intervals) performs purging at the intervals. Setting these selectors to "1, 0" (30 days (black), no purge (color)) disables the setting made by selector 4.
  • Page 289 Assurance Mode Switch 06 (Printing Assurance 4) Selector Function Setting and Specifications Improvement of white and black No. 1 2 horizontal streaks on bottom 0 0 : Disable (default) edge of the paper during normal 0 1 : Improve black streaks and high-speed printing on 1 0 : Improve white streaks...
  • Page 290: Other Service Functions

    OTHER SERVICE FUNCTIONS Displaying the Firmware Version Touch panel model When the machine is on standby, hold down [Home] for approx. five seconds. The following screen will be displayed on the LCD. The firmware version displays in the "2. ROM Version" area. Non-touch panel model with numerical keys When the machine is on standby, press [*] and [#] at the same time.
  • Page 291: Retrieving The Equipment Log Information

    Retrieving the Equipment Log Information <Function> This procedure retrieves the log information from the machine to the connected PC as electronic data. <Operating Procedure> (1) Turn on your PC. (2) Create an arbitrary folder in the C: directory and save the readback tool (rb2k03.exe) and PJL command file (brmainten_77.pjl) in that folder.
  • Page 292: Chapter 6 Circuit Diagrams And Wiring Diagrams

    CHAPTER 6 CIRCUIT DIAGRAMS AND WIRING DIAGRAMS MJ PCB  U.S.A., Canadian models (1608) FCTP13 (1608) FCTP10 FCTP18 TRF600-150 C153 TP40 TP21 MMZ1608S102A DRL-0033P 6.81M 1%(F) TRF600-150 1/8W TP39 TEST AGND FCTP17 150k DRL-0033P MMZ1608S102A 6.81M 1/8W 1%(F) TP33 (1608) C473 EXT1 AGND...
  • Page 293 MJ PCB  European, Oceanian, Asian models (1608) FCTP13 (1608) C153 FCTP10 FCTP18 TRF600-150 C153 TP40 TP21 MMZ1608S102A DRL-0033P 6.81M 1%(F) TRF600-150 1/8W TP39 TEST AGND FCTP17 150k DRL-0033P MMZ1608S102A 6.81M 1/8W 1%(F) TP33 (1608) C473 EXT1 AGND DIBN C104 10%(B) (1608) 16VDC...
  • Page 294 Power supply PCB, 100 V series  Confidential...
  • Page 295 Power supply PCB, 200 V series  Confidential...
  • Page 296 Wiring diagrams  CN9 HEAD1 CN18 USB FUNCTION CARRIAGE PCB ASSY USB (Device) (Device) CR_THM 1 14 CR_THM MEDIA_CNT 2 13 MEDIACNT Head VSS1 3 12 VSS1 FIRE(+) 4 11 FIRE_B+ FIRE(-) 5 10 FIRE_B- M M ain PCB VSS1 6 9 VSS1 PC5V SIN(+) 7...
  • Page 297: Chapter 7 Periodical Maintenance

    CHAPTER 7 PERIODICAL MAINTENANCE PERIODICAL REPLACEMENT PARTS There are no parts to be replaced periodically. Confidential...
  • Page 298: Appendix 1 Serial Numbering System

    APPENDIX 1. SERIAL NUMBERING SYSTEM This appendix shows the location of labels put on some parts and describes the coding information for serial number and head property data. <Reading Labels> An individual machine has a "serial number label" for the machine itself and "head property label"...
  • Page 299 (2) Head property label The Head/carriage unit property code is printed on the head property label. The head property label is attached to the Head/carriage unit. Head property code ■ Head property label on top of the Head/carriage unit Location Head property label (app1_002L) (app1_002L) App.
  • Page 300: Appendix 2 Deletion Of User Setting Information

    APPENDIX 2. DELETION OF USER SETTING INFORMATION This appendix provides instructions on how to delete user setting information recorded in the machine. A2.1 DELETION OF USER SETTING INFORMATION The user setting information of this device is stored in the EEPROM of the main PCB. You can delete all of the following information by following the steps below.
  • Page 301 <Rubber key panel model> (1) Press Menu. (2) Press [ ] or [ ] to choose [Initial Setup]. Press OK. (3) Press [ ] or [ ] to choose [Reset]. Press OK. (4) Press [ ] or [1] or [ ] to choose [All Settings]. Press OK. (5) Press [ ] or [1] to choose [Reset].
  • Page 302: Appendix 3 Installing The Maintenance Driver

    • Once this installation procedure is carried out for a PC, no more driver/software installation will be required for that PC to identify machines. If the Brother Maintenance USB Printer driver has been already installed to your PC according to this procedure, skip this section.
  • Page 303 (7) Select "Install the software automatically (Recommended)" and click [Next]. (8) Alert warning message of WHQL appears. Click [Continue Anyway] to proceed. App. 3-2 Confidential...
  • Page 304 (9) Repeat steps (6) to (8) three times. Installation is completed. (10)If the Brother Maintenance USB Printer driver is successfully installed, the following message screen appears. Click [Finish] to return. App. 3-3 Confidential...
  • Page 305 NOTE: In order to check whether the printer driver is successfully installed, click [Start], [Settings], [Printers] to select the Printers window. Then, check that the Brother Maintenance USB Printer icon is shown. App. 3-4 Confidential...
  • Page 306 Disconnect the USB cable that connects the machine with your PC. (2) Turn on your PC. (3) Click Setup.exe inside the Brother Maintenance USB Printer folder that was saved in a temporary folder. The following screen appears. Click the [Next] button.
  • Page 307 (4) Wait for the following screen to appear and click [Finish]. (5) Plug the power cord of the machine into an electrical outlet. (6) Switch the machine to the maintenance mode. (Refer to Chapter (7) Connect the machine to your PC using a USB cable. Windows Vista/Windows 7 The following window is displayed during installation.
  • Page 308 Windows 8 Open "Device Manager" from [Settings]  [Control Panel]. Select "Update Driver Software" from the pull-down menu of "Brother BHL2- Maintenance" in "Other devices". When the following screen appears, click "Search automatically for updated driver software". Select "Brother Maintenance USB Printer" and click [Next].
  • Page 309 When the following screen appears, click [Close] to close the screen. App. 3-8 Confidential...