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Real-time diagnostics
Real-time diagnostics can help you diagnose certain devices on IBM System x and
xSeries
actions, you can prevent and minimize server downtime.
For more information and to download the real-time diagnostics, go to the following
Web page:
http://www-1.ibm.com/support/docview.wss?uid=psg1MIGR-50681
Running the on-board diagnostic programs
To run the on-board diagnostic programs, complete the following steps:
1. If the server is running, turn off the server and all attached devices.
2. Turn on all attached devices; then, turn on the server.
3. When the prompt F2 for Diagnostics appears, press F2. If you have set both a
4. From the top of the screen, select either Extended or Basic.
5. From the diagnostic programs screen, select the test that you want to run, and
To determine what action you should take as a result of a diagnostic text message
or error code, see the table in "Diagnostic error codes" on page 71.
A single problem might cause several text messages or error codes. When this
occurs, correct the cause of the first message or error code. The other messages
and error codes usually will not occur the next time you run the test.
For help with the diagnostic programs, press F1. You also can press F1 from within
a help screen to obtain online documentation from which you can select different
categories. To exit from the help information, press Esc.
If the server stops during testing and you cannot continue, restart the server and try
running the diagnostic programs again. If the problem remains, replace the
component that was being tested when the server stopped.
The keyboard and mouse (pointing device) tests assume that a keyboard and
mouse are attached to the server.
If no mouse or a USB mouse is attached to the server, you cannot use the Next
Cat and Prev Cat buttons to select categories. All other mouse-selectable functions
are available through function keys.
You can use the regular keyboard test to test a USB keyboard, and you can use the
regular mouse test to test a USB mouse. You can run the USB interface test only if
no USB devices are attached. The USB test will not run if a Remote Supervisor
Adapter II SlimLine is installed.
To view server configuration information (such as system configuration, memory
contents, interrupt request (IRQ) use, direct memory access (DMA) use, device
drivers, and so on), select Hardware Info from the top of the screen.
70
IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide
®
servers while the operating system is running. Using these diagnostic
power-on password and an administrator password, you must type the
administrator password to run the diagnostic programs.
follow the instructions on the screen.
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