Chapter 2. Diagnostics; Diagnostic Tools; Post - IBM 88631SU - System x3850 - 8863 Service Manual

Problem determination and service guide
Hide thumbs Also See for 88631SU - System x3850 - 8863:
Table of Contents

Advertisement

Chapter 2. Diagnostics

This chapter provides basic troubleshooting information to help you solve some
common problems that might occur with the server.
If you cannot locate and correct the problem using the information in this chapter,
see Appendix A, "Getting help and technical assistance," on page 157 for more
information.

Diagnostic tools

The following tools are available to help you diagnose and solve hardware-related
problems:
v POST beep codes, error messages, and error logs
v Problem isolation tables
v Light path diagnostics
v Diagnostic programs and error messages

POST

When you turn on the server, it performs a series of tests to check the operation of
server components and some of the options in the server. This series of tests is
called the power-on self-test, or POST.
If POST finishes without detecting any problems, a single beep sounds, and the first
screen of the operating system opens, or an application program starts.
If POST detects a problem, more than one beep might sound, or an error message
appears on the screen. See "Beep code descriptions" on page 14 and "POST error
codes" on page 20 for more information.
Notes:
1. If a power-on password is set, you must type the password and press Enter,
2. A single problem might cause several error messages. When this occurs,
© Copyright IBM Corp. 2007
The power-on self-test (POST) generates beep codes and messages to indicate
successful test completion or the detection of a problem. See "POST" for more
information.
Use these tables to help you diagnose various symptoms. See "Problem isolation
tables" on page 47.
Use the light path diagnostics to diagnose system errors quickly. See "Light path
diagnostics" on page 60 for more information.
The diagnostic programs are stored in memory on the microprocessor tray.
These programs are the primary method of testing the major components of the
server. See "Diagnostic programs, messages, and error codes" on page 69 for
more information.
when prompted, before POST will continue.
correct the cause of the first error message. The other error messages usually
will not occur the next time you run the test.
13

Advertisement

Table of Contents
loading

This manual is also suitable for:

System x385088637362

Table of Contents