IBM 88631SU - System x3850 - 8863 Service Manual page 46

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Error code
Description
00180600
PCI built-in self-test failure.
00180700,
General PCI error.
00180800
00181000
PCI error.
30
IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide
Action
1. If the error code indicates a particular PCI or
PCI-X slot or device, remove that device.
Note: Slot 0 indicates the I/O board.
2. Reseat the following components:
a. Each adapter
b. (Trained service technician only, if the
specified board is a FRU) The board indicated
in the error code. (See Chapter 3, "Parts
listing, Type 8863, 7362," on page 107, to
determine CRU or FRU status.)
3. Replace the components listed in step 2 one at a
time, in the order shown above, restarting the
server each time.
1. Make sure that no devices have been disabled in
the Configuration/Setup Utility program.
2. Reseat the following components:
a. Failing adapter
Note: If an error LED is lit on the PCI-X
board or on an adapter, reseat that adapter
first; if no LEDs are lit, reseat each adapter
one at a time, restarting the server each time,
to isolate the failing adapter.
b. (Trained service technician only) PCI-X board
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
1. Remove the adapters from the PCI or PCI-X
slots.
2. Reseat the following components:
a. Failing adapter
Note: If an error LED is lit on the PCI-X
board or on an adapter, reseat that adapter
first; if no LEDs are lit, reseat each adapter
one at a time, restarting the server each time,
to isolate the failing adapter.
b. (Trained service technician only) PCI-X board
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.

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