IBM 88631SU - System x3850 - 8863 Service Manual page 91

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Error code
Description
030-269-001
Link m Cntrl 1 Sequencer error.
030-270-001
On Chip Memory access error.
030-271-001
SRAM access error.
030-272-001
NVRAM access error.
030-273-001
FLASH access error.
030-274-001
Base Addr Register Key error.
Action
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 147).
2. Update the BIOS code (see "Updating the
firmware" on page 147).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 147).
2. Update the BIOS code (see "Updating the
firmware" on page 147).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 147).
2. Update the BIOS code (see "Updating the
firmware" on page 147).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 147).
2. Update the BIOS code (see "Updating the
firmware" on page 147).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 147).
2. Update the BIOS code (see "Updating the
firmware" on page 147).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 147).
2. Update the BIOS code (see "Updating the
firmware" on page 147).
3. Reseat the I/O board.
4. Replace the I/O board.
75
Chapter 2. Diagnostics

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