IBM 88631SU - System x3850 - 8863 Service Manual page 48

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Error code Description
01298005 No update data for processor 4.
01298101 Bad update data for processor 1.
01298102 Bad update data for processor 2.
01298103 Bad update data for processor 3.
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IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide
Action
1. Make sure that all microprocessors have the
same cache size (see "Configuration/Setup Utility
menu choices" on page 149).
2. Update the BIOS code again (see "Updating the
firmware" on page 147).
3. (Trained service technician only) Reseat
microprocessor 4.
4. (Trained service technician only) Replace
microprocessor 4.
1. Make sure that all microprocessors have the
same cache size (see "Configuration/Setup Utility
menu choices" on page 149).
2. Update the BIOS code again (see "Updating the
firmware" on page 147).
3. (Trained service technician only) Reseat
microprocessor 1.
4. (Trained service technician only) Replace
microprocessor 1.
1. Make sure that all microprocessors have the
same cache size (see "Configuration/Setup Utility
menu choices" on page 149).
2. Update the BIOS code again (see "Updating the
firmware" on page 147).
3. (Trained service technician only) Reseat
microprocessor 2.
4. (Trained service technician only) Replace
microprocessor 2.
1. Make sure that all microprocessors have the
same cache size (see "Configuration/Setup Utility
menu choices" on page 149).
2. Update the BIOS code again (see "Updating the
firmware" on page 147).
3. (Trained service technician only) Reseat
microprocessor 3.
4. (Trained service technician only) Replace
microprocessor 3.