IBM 88631SU - System x3850 - 8863 Service Manual page 47

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Error code Description
01295085 ECC checking hardware test error.
01298001 No update data for processor 1.
01298002 No update data for processor 2.
01298004 No update data for processor 3.
Action
1. Reseat the following components:
a. (Trained service technician only)
Microprocessor
b. DIMM
c. Microprocessor tray
2. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. (Trained service technician only)
Microprocessor
b. DIMM
c. (Trained service technician only)
Microprocessor tray
1. Make sure that all microprocessors have the
same cache size (see "Configuration/Setup Utility
menu choices" on page 149).
2. Update the BIOS code again (see "Updating the
firmware" on page 147).
3. (Trained service technician only) Reseat
microprocessor 1.
4. (Trained service technician only) Replace
microprocessor 1.
1. Make sure that all microprocessors have the
same cache size (see "Configuration/Setup Utility
menu choices" on page 149).
2. Update the BIOS code again (see "Updating the
firmware" on page 147).
3. (Trained service technician only) Reseat
microprocessor 2.
4. (Trained service technician only) Replace
microprocessor 2.
1. Make sure that all microprocessors have the
same cache size (see "Configuration/Setup Utility
menu choices" on page 149).
2. Update the BIOS code again (see "Updating the
firmware" on page 147).
3. (Trained service technician only) Reseat
microprocessor 3.
4. (Trained service technician only) Replace
microprocessor 3.
31
Chapter 2. Diagnostics