IBM 88631SU - System x3850 - 8863 Service Manual page 31

Problem determination and service guide
Hide thumbs Also See for 88631SU - System x3850 - 8863:
Table of Contents

Advertisement

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Beep code
2-1-1
2-1-2
2-1-3
2-1-4
2-2-2
3-1-1
3-1-2
3-1-4
3-3-2
Description
Secondary DMA register failed.
Primary DMA register failed.
Primary interrupt mask register failed.
Secondary interrupt mask register failed. 1. Reseat the I/O board.
Keyboard controller failed.
Timer tick interrupt failed.
Interval timer channel 2 failed.
Time-of-day clock failed.
Critical SMBUS error occurred.
Action
1. Reseat the I/O board.
2. Replace the I/O board.
1. Reseat the I/O board.
2. Replace the I/O board.
1. Reseat the I/O board.
2. Replace the I/O board.
2. Replace the I/O board.
1. Reseat the I/O board.
2. Replace the I/O board.
1. Reseat the I/O board.
2. Replace the I/O board.
1. Reseat the I/O board.
2. Replace the I/O board.
1. Reseat the following components:
a. Battery
b. I/O board
2. Replace the components listed in step 1
one at a time, in the order shown, restarting
the server each time.
1. Disconnect power cord, wait 30 seconds,
and retry.
2. Reseat the following components:
a. DIMM
b. Memory card
c. Microprocessor tray
d. I/O board
3. Replace the following components one at a
time, in the order shown, restarting the
server each time.
a. DIMM
b. Memory card
c. (Trained service technician only)
Microprocessor tray
d. I/O board
Chapter 2. Diagnostics
15

Advertisement

Table of Contents
loading

This manual is also suitable for:

System x385088637362

Table of Contents