IBM 88631SU - System x3850 - 8863 Service Manual page 32

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Beep code
3-3-3
Two short beeps
Three short beeps
16
IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide
Description
No operational memory in system.
Information only, configuration has
changed.
Memory error.
Action
Note: Make sure you re-enable the memory in
the Configuration/Setup Utility program. See,
"Memory problems" on page 52
1. Make sure that all memory cards contain
the correct number of DIMMs; install or
reseat DIMMS; then, restart the server.
2. Reseat the following components:
a. DIMM
b. Memory card
c. Microprocessor tray
3. Replace the following components one at a
time, in the order shown, restarting the
server each time.
a. DIMM
b. Memory card
c. (Trained service technician only)
Microprocessor tray
1. Run the Configuration/Setup Utility program.
2. Run the diagnostic programs.
Note: Make sure you re-enable the memory in
the Configuration/Setup Utility program. See,
"Memory problems" on page 52
1. Reseat the following components:
a. DIMM
b. Memory card
c. Microprocessor tray
2. Replace the following components one at a
time, in the order shown, restarting the
server each time.
a. DIMM
b. Memory card
c. (Trained service technician only)
Microprocessor tray