CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
NOTE:
If you need technical assistance for your scanner, contact the scanner's
manufacturer.
C
H E C K T H E S C A N N E R D O C U M E N T A T I O N
setup and troubleshooting information.
U
N L O C K T H E S C A N N E R
tab or button.
R
ESTART THE COMPUTER AND TRY THE SCANNER AGAIN
C
H E C K T H E C A B L E C O N N E C T I O N S
•
See the scanner documentation for cable connection information.
•
Ensure that the scanner cables are securely connected to the scanner and
the computer.
V
E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y
1 Click Start→ Control Panel→ Printers and Other Hardware.
2 Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
R
E I N S T A L L T H E S C A N N E R D R I V E R
instructions.
Sound and Speaker Problems
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as
you complete these checks.
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
No sound from integrated speakers
A
W
D J U S T T H E
I N D O W S V O L U M E C O N T R O L
the lower-right corner of your screen. Ensure that the volume is turned up and
that the sound is not muted. Adjust the volume, bass, or treble controls to
eliminate distortion.
A
D J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S
disable (mute) or reenable the integrated speakers.
Product Information Guide
—
Ensure that your scanner is unlocked if it has a locking
—
—
See the scanner documentation for
—
Product Information Guide
.
See the scanner documentation for
.
M
W
I C R O S O F T
.
Double-click the speaker icon in
—
Press <Fn><End> to
—
Troubleshooting
—
I N D O W S
125