A Program Is Designed For An Earlier Microsoft ® Windows ® Operating System; A Solid Blue Screen Appears; Other Software Problems - Dell D630 - LATITUDE ATG NOTEBOOK User Manual

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A program is designed for an earlier Microsoft
system
R
P
U N T H E
R O G R A M
Wizard configures a program so it runs in an environment similar to non-
Windows operating system environments.
1 Click Start→ All Programs→ Accessories→ Program Compatibility
Wizard→ Next.
2 Follow the instructions on the screen.

A solid blue screen appears

T
U R N T H E C O M P U T E R O F F
on your keyboard or moving your mouse, press and hold the power button for at
least 8 to 10 seconds until the computer turns off. Then restart your computer.

Other software problems

C
H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E
M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N
Ensure that the program is compatible with the operating system installed
on your computer.
Ensure that your computer meets the minimum hardware requirements
needed to run the software. See the software documentation for
information.
Ensure that the program is installed and configured properly.
Verify that the device drivers do not conflict with the program.
If necessary, uninstall and then reinstall the program.
B
ACK UP YOUR FILES IMMEDIATELY
U
-
SE A VIRUS
SCANNING PROGRAM TO CHECK THE HARD DRIVE
S
AVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE
Start
.
MENU
S
C A N T H E C O M P U T E R F O R S P Y W A R E
performance, you frequently receive pop-up advertisements, or you are having
problems connecting to the Internet, your computer might be infected with
spyware. Use an anti-virus program that includes anti-spyware protection (your
118
Troubleshooting
C
W
O M P A T I B I L I T Y
If you are unable to get a response by pressing a key
.
®
Windows
The Program Compatibility
I Z A R D
,
FLOPPY DISKS
If you are experiencing slow computer
®
operating
,
CD
.
OR
S

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