Related Manuals for Dell LATITUDE D630 PP24L
Summary of Contents for Dell LATITUDE D630 PP24L
- Page 1 Dell™ Latitude™ D630/D630c User’s Guide Model PP24L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
- Page 2 Corporation in the United States and/or other countries; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; TouchStrip is a trademark of UPEK, Inc.; EMC is a registered trademark of EMC Corporation;...
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Page 3: Table Of Contents
......Dell™ QuickSet Battery Meter ..... . - Page 4 Power Management Modes ......Standby and Sleep Mode ......Hibernate Mode .
- Page 5 Enabling/Disabling the Dell™ Mobile Broadband Card ..Managing Your Network Settings Through the Dell QuickSet Location Profiler ......
- Page 6 Using Cards Card Types ........PC Cards .
- Page 7 ....Starting the Dell Diagnostics From Your Hard Drive ... . Starting the Dell Diagnostics from the Drivers and Utilities Media ..Dell Diagnostics Main Menu .
- Page 8 Other software problems ......Memory Problems ....... Network Problems .
- Page 9 14 Reinstalling Software Drivers ........What Is a Driver? .
- Page 10 16 Dell™ QuickSet 17 Traveling With Your Computer Identifying Your Computer ......Packing the Computer .
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Page 11: Finding Information
Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 116) or to run the Dell Diagnostics (see "Dell Diagnostics" on page 83). Readme files may be included on your media to... - Page 12 NOTE: • Basic troubleshooting information This document may be optional and may not ship with your computer. • How to run the Dell Diagnostics • How to open my computer NOTE: This document is available as a PDF at support.dell.com.
- Page 13 • Software upgrades and troubleshooting hints — Dell Support Utility Frequently asked questions, hot topics, and general The Dell Support Utility is an automated upgrade and health of your computing environment notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information.
- Page 14 What Are You Looking For? Find It Here • Information on network activity, the Power Management Dell QuickSet Help Wizard, hotkeys, and other items controlled by Dell To view Dell QuickSet Help, right-click the QuickSet QuickSet. ® ® icon in the Microsoft Windows taskbar.
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Page 15: About Your Computer
About Your Computer Front View About Your Computer... - Page 16 display latch display power button device status lights keyboard touch pad fingerprint reader (optional) touch pad buttons/track stick track stick buttons 10 keyboard status lights volume control buttons ambient light sensor 13 mute button D E V I C E S T A T U S L I G H T S About Your Computer...
- Page 17 Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing.
- Page 18 NOTICE: To avoid losing data, shut down your computer instead of pressing the power button. )—Helps to keep your Dell™ computer secure. When you slide your finger over FINGERPRINT READER OPTIONAL the reader, it uses your unique fingerprint to authenticate your user identity. For information on how to activate and use the security management software that controls the fingerprint reader, see "Security...
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Page 19: Left Side View
Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. - Page 20 – Off: No signal found NOTE: The Dell Wi-Fi Catcher Network Locator light appears only when the computer is turned off and wireless networking is activated in the system setup program. While working in Microsoft Windows operating systems, the light is designed not to appear.
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Page 21: Right Side View
USB connectors (2) —Supports a floppy or an optical drive, second battery, second hard drive, or a Dell TravelLite™ MEDIA BAY module (see "Using Multimedia" on page 61). —Press the latch release to eject any device installed in the media bay. -
Page 22: Back View
Back View network connector (RJ-45) modem connector (RJ-11) USB connectors (2) serial connector video connector AC adapter connector air vents CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. - Page 23 S E R I A L C O N N E C T O R Connects serial devices, such as a mouse or handheld device. V I D E O C O N N E C T O R Connects video devices, such as a monitor. A D A P T E R C O N N E C T O R Connects an AC adapter to the computer.
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Page 24: Bottom View
—The computer uses an internal fan to create airflow through the vents, which prevents the AIR VENTS computer from overheating. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. - Page 25 —If present, locks devices, such as an optical drive, in place. DEVICE LOCKING SCREW —Lets you attach your computer to a docking device. See the Dell DOCKING DEVICE CONNECTOR documentation that came with your docking device for more information. About Your Computer...
- Page 26 —Covers the compartment that contains the second memory module connector MEMORY MODULE COVER (DIMM B) (see "Memory" on page 129). —The computer uses an internal fan to create airflow through the fan air vents, which prevents AIR VENTS the computer from overheating. About Your Computer...
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Page 27: Transferring Information To A New Computer
Transferring Information to a New Computer You can use your operating system wizards to help you transfer files and other data from one computer another. For instructions, see the following section that corresponds to the operating system your computer is running. ®... -
Page 28: Running The Files And Settings Transfer Wizard Without The Operating System Media
When the Files and Settings Transfer Wizard welcome screen appears, click Next. On the Which computer is this? screen, click New Computer and click Next. On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next. -
Page 29: Microsoft Windows Vista
When all of the settings and files have been applied, the Finished screen appears. Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft ® ® Windows XP Operating System?). - Page 30 Connect the Easy Transfer Cable to the source computer. You are prompted to select a device option. Continue until you are prompted to plug the other end of the Easy Transfer Cable into the destination computer. The screen indicates that a connection has been made. At the computer you are transferring data from, follow the on-screen instructions to select the settings and files you want to transfer.
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Page 31: Using A Battery
Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™... -
Page 32: Checking The Battery Charge
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer. -
Page 33: Low-Battery Warning
You can check battery health in one of two ways: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right- click the icon in the taskbar, and click Help. -
Page 34: Power Management Modes
NOTE: See "Configuring Power Management Settings" on page 37 for information on conserving battery power. Power Management Modes Standby and Sleep Mode Standby mode (sleep mode in Microsoft Windows Vista®) conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby or sleep mode, it returns to the same operating state it was in before entering standby or sleep mode. -
Page 35: Configuring Power Management Settings
AC adapter then charges the battery and maintains the battery charge. NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. -
Page 36: Replacing The Battery
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer. -
Page 37: Storing A Battery
Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully (see "Charging the Battery" on page 37) before you use it. Battery Errors To address error codes generated by the battery, refer to "Error Messages"... - Page 38 Using a Battery...
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Page 39: Using The Keyboard
Using the Keyboard Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. -
Page 40: Key Combinations
Advanced tab in the Power Options Properties window (see "Accessing Power Options Properties" on page 37). <Fn><F1> Puts the computer into hibernate mode. Dell QuickSet is required (see "Dell™ QuickSet" on page 147). ® ® Microsoft... -
Page 41: Touch Pad
Windows logo key and <Shift><m> Restores all minimized windows. This key combination functions as a toggle to restore minimized windows following the use of the Windows logo key and <m> key combination. Windows logo key and <e> Runs Windows Explorer. Windows logo key and <r>... -
Page 42: Customizing The Touch Pad And Track Stick
Changing the Track Stick Cap You can replace your track stick cap if it wears down from prolonged use or if you prefer a different color. You can purchase additional caps by visiting the Dell website at dell.com. Using the Keyboard... - Page 43 Pull the cap off the track stick. Align the new cap over the square track stick post and gently press the cap down onto the post. NOTICE: The track stick can damage the display if it is not properly seated on the post. Test the track stick to ensure that the cap is seated properly.
- Page 44 Using the Keyboard...
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Page 45: Using The Display
Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on your portable computer, not monitors or projectors that you attach to your portable computer or docking device. -
Page 46: Switching The Video Image
The ambient light sensor is disabled when your computer is connected to an electrical outlet. Dell™ QuickSet allows you to enable or disable the ambient light sensor. You can also adjust maximum and minimum brightness settings that are activated when you enable the ambient light sensor feature. -
Page 47: Setting Display Resolution And Refresh Rate
Before you change any of the default display settings, make a note of the default settings for future reference. NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values. -
Page 48: Swapping Primary And Secondary Displays
Click the monitor 2 icon, click the Extend my Windows desktop onto this monitor check box, and then click Apply. Change Screen resolution to the appropriate sizes for both displays and click Apply. If prompted to restart the computer, click Apply the new color setting without restarting and click OK. -
Page 49: Setting Up And Using Networks
Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet. -
Page 50: Setting Up A Network In The Microsoft ® Windows ® Xp Operating System
® ® Setting Up a Network in the Microsoft Windows Operating System Click Start→ All Programs→ Accessories→ Communications→ Network Setup Wizard→ Next→ Checklist for creating a network. NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). -
Page 51: Checking Your Wireless Network Card
Checking Your Wireless Network Card Depending on what you selected when you purchased your computer, the computer has a variety of configurations. To confirm that your computer has a wireless network card and to determine the type of card, use one of the following: •... -
Page 52: Connecting To A Wlan
Disconnect your broadband modem power cable from the electrical outlet. Disconnect the network cable from the computer and the modem. Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router. NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before you continue with the network setup. - Page 53 Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 53.
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Page 54: Mobile Broadband (Or Wireless Wide Area Network)
If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide for instructions. The user’s guide is available through the Windows Help... -
Page 55: Checking Your Dell Mobile Broadband Card
Broadband Card Utility, see the user's guide available through the Windows Help and Support Center (click Start→ Help and Support). The user's guide is also available on the Dell Support website at support.dell.com and on the media included with your Mobile Broadband card if you purchased the card separately from your computer. -
Page 56: Enabling/Disabling The Dell™ Mobile Broadband Card
The Wi-Fi Catcher Network Locator functions regardless of whether your computer is turned on or off, in hibernate mode, or in standby mode, as long as the switch is configured through Dell QuickSet or the BIOS (system setup program) to control WiFi network connections. -
Page 57: Microsoft ® Windows ® Firewall
Because the Wi-Fi Catcher Network Locator is disabled and not configured for use when your computer is shipped to you, you must first use Dell QuickSet to enable and configure the switch to control WiFi network connections. NOTE: The Dell Wi-Fi Catcher Network Locator light appears only when the computer is turned off and wireless networking is activated in the system setup program. - Page 58 Setting Up and Using Networks...
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Page 59: Using Multimedia
Using Multimedia Playing Media NOTICE: Do not press down on the media tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. Press the eject button on the front of the drive. Pull out the tray. - Page 60 NOTE: If you use a module that shipped with another computer, you need to install the drivers and software necessary to play DVDs or write data. For more information, see the Drivers and Utilities media (the Drivers and Utilities media is optional and may not be available for your computer or in certain countries).
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Page 61: Copying Media
The types of media drives offered by Dell may vary by country. The following instructions explain how to make a copy using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data. -
Page 62: Helpful Tips
Use blank CD-Rs to record music or permanently store data files. After the maximum storage capacity of a CD-R is reached, you cannot write to that CD-R again (see the Sonic documentation for more information). Use blank CD-RWs if you plan to erase, rewrite, or update information on the CD later. -
Page 63: Adjusting The Volume
• Commercially available DVD players used in home theater systems may not support all available DVD formats. For a list of formats supported by your DVD player, see the documentation provided with your DVD player or contact the manufacturer. • Do not burn a blank CD-R or CD-RW to its maximum capacity;... -
Page 64: Adjusting The Picture
Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties. Microsoft® Windows® XP Operating System Click Start→ Control Panel→ Appearance and Themes. Under Pick a task..., click Change the screen resolution. -
Page 65: Using Cards
Using Cards NOTE: Electrical and electronic devices are sensitive to electrostatic discharge (ESD). If a substantial ESD occurs, the device may reset and the device software may attempt to reinitialize a connection. If the software is not operational after an ESD occurrence, restart the modem software program. Card Types PC Cards See "PC Card"... -
Page 66: Extended Cards
Extended Cards An extended PC Card (for example, a wireless network adapter) is longer than a standard PC Card and extends outside the computer. Follow these precautions when using extended PC Cards: • Protect the exposed end of an installed card. Striking the end of the card can damage the system board. -
Page 67: Expresscards
The computer recognizes most PC Cards and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card. ExpressCards Place the ExpressCard in the adapter (the adapter is included with the ExpressCard). Install the ExpressCard with the adapter the same way as a PC Card. - Page 68 Using Cards...
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Page 69: Securing Your Computer
Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device. -
Page 70: About Smart Cards
About Smart Cards Smart cards are portable credit-card shaped devices with internal integrated circuits. The top surface of the smart card usually contains an embedded processor under the gold contact pad. The combination of the small size and integrated circuits make smart cards valuable tools for security, data storage, and special programs. -
Page 71: Passwords
Passwords Passwords prevent unauthorized access to your computer. When using passwords, observe the following guidelines: • Choose a password that you can remember, but not one that is easy to guess. For example, do not use the names of family members or pets for passwords. •... -
Page 72: About Passwords
If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 164). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer. -
Page 73: Using An Administrator Password
If you forget the primary password and do not have an administrator password assigned, or if you have both a primary and an administrator password assigned but forget them both, contact your system administrator or contact Dell (see "Obtaining Assistance" on page 159). Using a Hard Drive Password The hard drive password helps protect the data on your hard drive from unauthorized access. -
Page 74: Trusted Platform Module (Tpm)
To secure your TPM data and encryption keys, follow the backup procedures documented in the Broadcom Secure Foundation Getting Started Guide. In the event of these backups being incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data. Enabling the TPM Feature Enable the TPM software: Restart the computer and press <F2>... -
Page 75: Security Management Software
Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales representative for information about this security feature. -
Page 76: If Your Computer Is Lost Or Stolen
Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported of the missing computer. -
Page 77: Cleaning Your Computer
Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. -
Page 78: Floppy Drive
Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball. Wipe the ball with a clean, lint-free cloth. Blow carefully into the ball cage or use a can of compressed air to dislodge dust and lint. If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol. -
Page 79: Troubleshooting
Troubleshooting Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. Your computer has three keyboard status lights located above the keyboard. During normal operation, the keyboard status lights display the current status (on or off) of the Num Lock, Caps Lock, and Scroll Lock features. - Page 80 129). • If available, install working memory of the same type into your computer (see "Memory" on page 129). • If the problem persists, contact Dell Support. Memory modules are • If two or more memory modules are...
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Page 81: Dell™ Technical Update Service
If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 95 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. -
Page 82: Starting The Dell Diagnostics From Your Hard Drive
Press and hold the <Fn> key while powering the computer on. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, display, memory, hard drive, etc. -
Page 83: Starting The Dell Diagnostics From The Drivers And Utilities Media
Select the Boot from CD-ROM option from the menu that appears and press <Enter>. Type 1 to start the media menu and press <Enter> to proceed. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. -
Page 84: Dell Support Utility
Accessing the Dell Support Utility Access the Dell Support Utility from the Dell Support icon on the taskbar or from the Start menu. If the Dell Support icon does not appear in your taskbar: Click the Start button and point to Programs. -
Page 85: Clicking The Dell Support Icon
Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen. -
Page 86: Media Drive Problems
H E C K T H E C A B L E C O N N E C T I O N S H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S See "Dell Diagnostics" on page 83. —... -
Page 87: E-Mail, Modem, And Internet Problems
Click Properties. Click the Tools tab. Under Error-checking, click Check Now. Click Scan for and attempt recovery of bad sectors. Click Start. E-Mail, Modem, and Internet Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 163) as you complete these checks. -
Page 88: Error Messages
The CD drive does not respond to commands from the computer (see — DRIVE CONTROLLER FAILURE "Dell Support Utility" on page 86). The hard drive cannot read the data (see "Dell Support Utility" on page 86). — ATA ERROR One or more memory modules may be faulty or improperly seated. - Page 89 (see "Hard drive problems" on page 88), and boot the computer from media. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 83).
- Page 90 EYBOARD CONTROLLER FAILURE computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 83). For external keyboards, check the cable connection. Run the Keyboard —...
- Page 91 A chip on the system board may be malfunctioning. Run the System Set — IMER CHIP COUNTER FAILED tests in the Dell Diagnostics (see "Dell Diagnostics" on page 83). The keyboard controller may be malfunctioning, or a — NEXPECTED INTERRUPT IN PROTECTED MODE memory module may be loose.
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Page 92: Ieee 1394 Device Problems
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. External Keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional. -
Page 93: Unexpected Characters
Run the PC-AT Compatible Keyboards tests in the Dell — UN THE KEYBOARD DIAGNOSTICS TESTS Diagnostics (see "Dell Diagnostics" on page 83). If the tests indicate a defective external keyboard, contact Dell (see "Obtaining Assistance" on page 159). Unexpected characters Press <Num Lk>... -
Page 94: A Program Stops Responding Or Crashes Repeatedly
A program stops responding or crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. — ND THE PROGRAM Press <Ctrl><Shift><Esc> simultaneously. Click Task Manager. Click the program that is no longer responding. Click End Task. -
Page 95: Memory Problems
(your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. See "Dell Diagnostics" on page 83. If all tests run successfully, the error —... -
Page 96: General
Radio Off – Ensure the Mobile Broadband card is enabled by viewing the status in the Dell Mobile Broadband Card Utility. If the card is disabled, enable the Mobile Broadband card by clicking the Turn Radio On button in the main screen of the Dell Mobile Broadband Card Utility. -
Page 97: Pc Card Problems
Windows Help and Support Center (click Start→ Help and Support). The user's guide is also available on the Dell Support website at support.dell.com and on the media included with your Mobile Broadband card if you purchased the card separately from your computer. -
Page 98: Ensuring Sufficient Power For Your Computer
Dell D/Dock. Docking While the Computer Is Running If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is connected to the computer. -
Page 99: Printer Problems
AC Power Loss While the Computer Is Docked If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode. Printer Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 163) as you complete these checks. -
Page 100: Sound And Speaker Problems
E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N — HECK THE CABLE CONNECTIONS •... -
Page 101: No Sound From Headphones
EST THE MOUSE CONTROLLER operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell Diagnostics" on page 83). See "Reinstalling Drivers and Utilities" on page 116. -
Page 102: Video And Display Problems
Video and Display Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 163) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is... -
Page 103: If Only Part Of The Display Is Readable
UN THE IDEO DIAGNOSTICS TESTS the display is not completely blank, run the Video device group in the Dell Diagnostics. If the problem persists, contact Dell (see "Obtaining Assistance" on page 159). If an error message appears, see "Error Messages" on page 90. - Page 104 Troubleshooting...
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Page 105: Intel ® Active Management Technology
NOTE: iAMT can be configured using Dell Client Manager (DCM) 2.1. For complete information about how to configure iAMT, see the Dell Client Manager 2.1 documentation at dell.com\openmanage. For more information about Dell's iAMT implementation, see the Systems Management Administrator's Guide at support.dell.com. - Page 106 Error Message Description Alert Standard Format (ASF) mode is enabled instead of AMT mode: Set manageability iAMT. Set manageability mode to AMT or None in the mode to AMT or none Management Engine BIOS Extension (MEBx) setup. Do not populate the MFG_MODE jumper. iAMT will not MFG_MODE jumper: The security function properly.
- Page 107 USB Provisioning iAMT can be provisioned using a USB key and Dell Client Manager. The USB key must: • Be formatted using the FAT16 file system with no system files Contain only the setup.bin file • NOTE: The USB key should not be bootable.
- Page 108 ® Intel Active Management Technology...
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Page 109: System Setup Program
System security and hard-drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens Turn on (or restart) your computer. -
Page 110: System Setup Screens
System Setup Screens NOTE: For information about a specific item on a system setup screen, highlight the item and see the Help area on the screen. On each screen, the system setup options are listed at the left. To the right of each option is the setting or value for that option. -
Page 111: Changing Printer Modes
Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) Shut down the computer through the Start menu. - Page 112 System Setup Program...
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Page 113: Reinstalling Software
A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. -
Page 114: Reinstalling Drivers And Utilities
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Installing Drivers in the Correct Order Microsoft Windows XP (with service pack 2 and later) does not require a system driver installation order. - Page 115 Right-click the device for which the new driver was installed and click Properties. Click the Drivers tab→ Roll Back Driver. Microsoft Windows Vista Click the Windows Vista start button, , and right-click Computer. Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue;...
- Page 116 If instructed to navigate to the driver files, click the media directory on the driver information window to display the files associated with that driver. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the previous section, reinstall the drivers: Microsoft Windows XP Click Start→...
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Page 117: Using The Hardware Troubleshooter Tool
Using the Hardware Troubleshooter Tool If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. Microsoft Windows XP Click Start Help and Support. →... - Page 118 NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs.
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Page 119: Using The Operating System Media
The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer. - Page 120 NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>. Press any key to Boot from CD-ROM.
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Page 121: Adding And Replacing Parts
You have performed the steps in "Turning Off Your Computer" on page 123 and "Before Working Inside Your Computer" on page 124. • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order. -
Page 122: Before Working Inside Your Computer
NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. -
Page 123: Hinge Cover
Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: The hinge cover is fragile and can be damaged if extreme force is used. -
Page 124: Keyboard
Keyboard CAUTION: Product Before performing the following procedures, follow the safety instructions in your Information Guide NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer. Follow the instructions in "Before You Begin"... -
Page 125: Internal Card With Bluetooth ® Wireless Technology
Pull up on the pull-tab to disconnect the keyboard cable connector from the keyboard connector on the system board. NOTE: When you replace the keyboard, ensure that the keyboard tabs are completely in place to avoid scratching the palm rest. ®... -
Page 126: Coin-Cell Battery
While grasping the card cable with one hand, use a plastic scribe to gently pry the card out from underneath the metal tab with the other hand Lift the card from the compartment, ensuring that you do not pull on the card cable with excessive force. -
Page 127: Memory
1 battery connector 2 coin-cell battery 3 mylar Remove the battery connector from the connector on the system board. Being careful not to break the plastic, slightly raise the corner of the mylar above the battery. While holding the mylar, grasp the battery and pull out of the battery compartment. To replace the coin-cell battery, place the battery into the plastic mylar. - Page 128 Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not function at optimal performance.
- Page 129 1 securing clips (2 per connector) 2 memory module Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. Align the notch in the module connector with the tab in the connector slot. Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place.
- Page 130 To add or replace a memory module in the DIMM B connector: NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled “DIMMA” before you install a module in the connector labeled “DIMMB.” Insert memory modules at a 45-degree angle to avoid damaging the connector.
- Page 131 1 securing clips (2 per connector) 2 memory module NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector. Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure.
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Page 132: Wireless Local Area Network (Wlan) Card
Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click Start→ Help and Support, and then click Computer Information. - Page 133 NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips. If a WLAN card is not already installed, go to step 5. If you are replacing a WLAN card, remove the existing card: Disconnect the WLAN card from any attached cables. Use your fingertips to carefully spread apart the metal securing tabs until the card pops up slightly.
- Page 134 Align the WLAN card with the connector at a 45-degree angle, and press the card into the connector until you feel a click. 1 WLAN card 2 antenna cable connectors NOTICE: To avoid damaging the WLAN card, never place cables on top of or under the card. NOTE: Your WLAN card may have two or three connectors, depending on the type of card you ordered.
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Page 135: Mobile Broadband Card
Mobile Broadband Card NOTE: Mobile Broadband cards may not be available in all regions. If you ordered a Mobile Broadband card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide Follow the procedures in "Before You Begin"... - Page 136 1 Mobile Broadband card 2 metal securing tabs (2) Use your fingertips to carefully spread apart the metal securing tabs until the card pops up slightly. Slide and lift the Mobile Broadband card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card.
- Page 137 1 Mobile Broadband card 2 antenna cables (2) NOTICE: To avoid damaging the Mobile Broadband card, never place cables on top of or under the card and ensure that you route the cables properly. NOTE: For more specific information about which cable to connect to which connector, see the documentation that came with your Mobile Broadband card.
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Page 138: Subscriber Identity Module (Sim) Card
Subscriber Identity Module (SIM) Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide NOTE: Only Cingular and Vodafone need a SIM card. Verizon, Sprint, and Telus do not use a SIM. Remove the battery (see "Replacing the Battery"... -
Page 139: Hard Drive
Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. To replace the hard drive in the hard drive bay: Follow the procedures in "Before You Begin"... -
Page 140: Media Bay
NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the connector. Attach the bezel to the new drive with the screw. Slide the hard drive into the bay until it is fully seated. Replace and tighten the screws. -
Page 141: Fcm (Flash Cache Module)
1 optical drive 2 device latch release Pull the device out of the media bay. To replace the media bay device, push the new device into the bay until it clicks into place. Replace the device security screw if removed in step FCM (Flash Cache Module) The FCM, or Flash Cache Module, is an internal flash drive that helps improve the performance of... - Page 142 Slide the antenna cables out of the protective sleeve and away from the top of the FCM card. Release the card by pushing the metal securing brackets away from the card until the card pops up slightly. antennae cables (2) FCM card metal securing brackets (2) Lift the card out of its connector.
- Page 143 FCM card NOTICE: When installing this card, ensure the two antenna cables are not under the card. The antenna cables are designed to lay across the top of the FCM card and into the protective sleeve. Installing the card on top of these antenna cables may cause damage to your computer. Also, do not install the FCM card in the WLAN card connector.
- Page 144 Adding and Replacing Parts...
- Page 145 Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double- ® ® clicking, or right-clicking the QuickSet icon in the Microsoft Windows taskbar. The taskbar is located in the lower-right corner of your screen.
- Page 146 Dell™ QuickSet...
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Page 147: Traveling With Your Computer
Remove any extraneous items, such as paper clips, pens, and paper, from the keyboard and palm rest and close the display. • Use the optional Dell™ carrying case to pack the computer and its accessories together safely. • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food. -
Page 148: Travel Tips
Do not check the computer as baggage. • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, use the wireless switch (see "Enabling/Disabling the Dell™ Mobile Broadband Card" on page 58). • Consider changing your power management options to maximize battery operating time (see "Configuring Power Management Settings"... -
Page 149: Specifications
Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor ® ™ Processor type Intel Core 2 Duo L1 cache 32 KB per instruction, 32 KB data cache per core... - Page 150 PC Card PC Card connector one (supports one Type I or Type II card and one 34-mm ExpressCard with adapter) NOTE: You must use an adapter with the 34-mm ExpressCard before you insert the card into the PC Card connector. Cards supported PC Card: 3.3 V and 5 V 1.5-V ExpressCards (with adapter)
- Page 151 Wireless internal WLAN, WWAN, and Bluetooth wireless support (if optional cards are purchased) Video NOTE: Your Dell™ Latitude™ D630 computer has both integrated and discrete video options. Video type: integrated and discrete on system board, hardware accelerated Data bus integrated video or PCI-E graphics x16...
- Page 152 Audio Audio type two-channel high definition audio (Azalia) Audio controller IDT STAC9205 Codec Stereo conversion 24-bit (analog-to-digital and digital-to- analog) Interfaces: Internal high definition audio (Azalia) codec External microphone-in connector, stereo headphones/speakers connector Speaker one 4-ohm speaker Internal speaker amplifier 2-W channel into 4 ohms Volume controls volume control buttons, program menus...
- Page 153 Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWERTY/AZERTY/Kanji Touch Pad X/Y position resolution (graphics table 240 cpi mode) Size: Width 73.0-mm (2.9-inch) sensor-active area Height 42.9-mm (1.7-inch) rectangle Track Stick X/Y position resolution (graphics table mode) 250 count/sec @ 100 gf Size...
- Page 154 (continued) Battery Charge time (approximate) Computer off for standard 6-cell battery: approximately 1 hour to 80% capacity approximately 2 hours to 100% capacity Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions.
- Page 155 Fingerprint Reader (optional) Type UPEK TCS3 TouchStrip™ strip sensor with CMOS active capacitive pixel-sensing technology Physical Height 32.3 mm (1.27 inches) Width 337 mm (13.3 inches) Depth 238 mm (9.3 inches) Weight (with 6-cell battery and CD 2.27 kg (5 lb) drive) Environmental Temperature range:...
- Page 156 Specifications...
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Page 157: Getting Help
If the preceding steps have not resolved the problem, see "Contacting Dell" on page 164. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries. -
Page 158: Dellconnect
DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect. -
Page 159: Autotech Service
164. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell"... -
Page 160: Before You Call
Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 163). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. - Page 161 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
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Page 162: Contacting Dell
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit support.dell.com. -
Page 163: Appendix
This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 164: Macrovision Product Notice
• Model number: PP24L • Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 NOTE: For further regulatory information, see your Product Information Guide. Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. -
Page 165: Glossary
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. computer. BIOS — basic input/output system — A program (or AC — alternating current — The form of electricity that utility) that serves as an interface between the computer powers your computer when you plug the AC adapter power hardware and the operating system. - Page 166 is the freezing point and 100° is the boiling point of water. between the processor and memory or between the processor and devices. cache — A special high-speed storage mechanism which can be either a reserved section of main memory or an CRIMM —...
- Page 167 Express Service Code — A numeric code located on a recorded, the data cannot be erased or written over. sticker on your Dell™ computer. Use the Express Service DVD+RW — DVD rewritable — A rewritable version of a Code when contacting Dell for assistance. Express Service DVD.
- Page 168 agency responsible for enforcing communications-related disk. The terms hard drive and hard disk are often used regulations that state how much radiation computers and interchangeably. other electronic equipment can emit. heat sink — A metal plate on some processors that helps fingerprint reader —...
- Page 169 — A bay that supports devices such as optical Kb — kilobit — A unit of data that equals 1024 bits. A drives, a second battery, or a Dell TravelLite™ module. measurement of the capacity of memory integrated circuits.
- Page 170 functionally equivalent to a standard PCI expansion card. drives, and CD-RW/DVD combo drives. Mini-Card — A small card designed for integrated peripherals, such as communication NICs. The Mini-Card is functionally equivalent to a standard PCI expansion card. parallel connector — An I/O port often used to connect a modem —...
- Page 171 drives, and video. If no problems are detected during POST, RFI — radio frequency interference — Interference that is the computer continues the start-up. generated at typical radio frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies are at the lower processor —...
- Page 172 800 x 600 and 1024 x 768. Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at The number of colors and resolution that a program displays support.dell.com or when you call Dell for customer depends on the capabilities of the monitor, the video service or technical support.
- Page 173 faster than system memory. The amount of video memory installed primarily influences the number of colors that a UAC — user account control— Microsoft Windows Vista® program can display. security feature that, when enabled, provides an added layer video mode — A mode that describes how text and of security between user accounts and access to operating graphics are displayed on a monitor.
- Page 174 WLAN — wireless local area network. A series of interconnected computers that communicate with each other over the air waves using access points or wireless routers to provide Internet access. write-protected — Files or media that cannot be changed. Use write-protection when you want to protect data from being changed or destroyed.