Clicking The Dell Support Icon; Double-Clicking The Dell Support Icon; Drive Problems - Dell D630 - LATITUDE ATG NOTEBOOK User Manual

3 Ensure that the Show icon on the taskbar option is checked.
NOTE:
If the Dell Support Utility is not available from the Start menu, go to
support.dell.com and download the software.
The Dell Support Utility is customized for your computing environment.
The Dell Support icon in the taskbar functions differently when you click,
double-click, or right-click the icon.

Clicking the Dell Support Icon

Click or right-click the
• Check your computing environment
• View the Dell Support Utility settings
• Access the help file for the Dell Support Utility
• View frequently asked questions
• Learn more about the Dell Support Utility
• Turn the Dell Support Utility off

Double-Clicking the Dell Support Icon

Double-click the
view frequently asked questions, access the help file for the Dell Support Utility,
and view Dell Support settings.
For more information about the Dell Support Utility, click the question mark
(?) at the top of the Dell Support screen.

Drive Problems

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as
you complete these checks.
CAUTION:
safety instructions in the
E M
N S U R E T H A T
Start button and click My Computer. If the floppy, CD, or DVD drive is not
listed, perform a full scan with your antivirus software to check for and remove
viruses. Viruses can sometimes prevent Windows from recognizing the drive.
106
Troubleshooting
icon to perform the following tasks:
icon to manually check your computing environment,
Before you begin any of the procedures in this section, follow the
Product Information Guide
I C R O S O F T ® I N D O W S ® R E C O G N I Z E S T H E D R I V E
W
.
Click the
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