McDATA 316095-B21 - StorageWorks Edge Switch 2/24 Installation And Service Manual page 264

Diagnostics
3
McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual
3-50
7
At the Product View, does a grey square appear at the alert panel and
as the background to the icon representing the switch reporting the
problem?
YES NO
The switch-to-EFC Server connection is restored and
appears operational.
The grey square indicates the EFC Server cannot communicate with
the switch because:
• The switch-to-EFC Server Ethernet link failed.
• AC power distribution in the switch failed, or AC power was
disconnected.
• The switch CTP card failed.
Continue.
8
Inspect the switch reporting the problem for indications of being
powered on, such as:
• At the front panel, an illuminated PWR or ERR indicator.
• Green LEDs illuminated on the power supplies.
• Audio emanations and airflow from fans.
Does the switch appear powered on?
YES NO
Analysis for an ac power distribution or CTP card failure is not
described in this MAP. Go to
page 3-6. If this is the second time at this step, contact the
next level of support.
9
The switch-to-EFC Server Ethernet link failed. Click the icon with the
grey square representing the switch reporting the problem. The
Hardware View displays. At the Hardware View:
• A grey square appears at the alert panel.
• No FRUs are visible for the switch.
MAP 0000: Start MAP on