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McDATA 316095-B21 - StorageWorks Edge Switch 2/24 Installation And Service Manual

Fabric switches
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Table of Contents

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See also: User Manual , Manual
McDATA
Sphereon 3032 and 3232
®
Fabric Switches
Installation and Service Manual
P/N 620-000155-210
(REV A)

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Summary of Contents for McDATA 316095-B21 - StorageWorks Edge Switch 2/24

  • Page 1 McDATA Sphereon 3032 and 3232 ® Fabric Switches Installation and Service Manual P/N 620-000155-210 (REV A)
  • Page 2 Record of Revisions and Updates Revision Date Description 620-000155-000 10/2002 First release of the manual 620-000155-100 2/2003 Revision to support EOS 5.1 and EFCM 7.0 620-000155-200 9/2003 Revision to support EOS 5.1/5.2 and EFCM 7.1/7.2 620-000155-210 1/2005 Revision to support EOS 7.0 and EFCM 8.5.

  • Page 3: Table Of Contents

    (Templates v2.1) Contents Chapter 1 General Information Switch Description................1-2 Switch Management..............1-2 Error-Detection, Reporting, and Serviceability Features ..1-5 Zoning Feature ................1-7 Multiswitch Fabrics ..............1-8 Switch Specifications ..............1-10 Management Server ..............1-12 Ethernet Hub (Optional)............1-13 SANpilot Interface..............1-13 Maintenance Approach..............1-14 Remote Workstation Configurations ...........1-15 Minimum Remote Console Hardware Specifications ..1-18 Field-Replaceable Units ..............1-18 SFP Transceivers ..............1-19...
  • Page 4 Contents Window Layout and Function..........1-28 Closing the Element Manager ..........1-44 SANpilot Diagnostics..............1-44 SNMP Trap Message Support..........1-45 E-Mail and Call-Home Support ..........1-46 Tools and Test Equipment .............1-46 Tools Supplied with the Switch ..........1-46 Tools Supplied by Service Personnel ........1-48 Chapter 2 Installation Tasks Factory Defaults.................2-1 Installation Options ................2-4...
  • Page 5 Contents Task 13: Configure the Switch to the Management Application..2-51 Task 14: Record or Verify Management Server Restore Information ..................2-53 Task 15: Verify Switch-to-Management Server Communication ..2-55 Task 16: Configure PFE Key (Optional) ........2-56 Task 17: Configure Management Server (Optional)....2-59 Configure OSMS ..............
  • Page 6 Contents Configure Date and Time ............. 2-111 Configure Operating Parameters ........2-112 Configure Fabric Parameters ..........2-114 Configure Network Information ......... 2-117 Configure SNMP ..............2-119 Enable or Disable the CLI.............2-121 Enable or Disable Host Control...........2-122 Configure User Rights ............2-123 Configure Port Binding ............2-124 Configure Switch Binding ............2-125 Configure Fabric Binding .............2-127...
  • Page 7 Contents EFC Fabric Log ................4-7 EFC Product Manager Audit Log........... 4-7 Product Manager Event Log ........... 4-7 Product Manager Hardware Log..........4-9 Product Manager Link Incident Log ........4-10 Product Manager Threshold Alert Log........ 4-12 SANpilot Logs ................. 4-14 Using Views ..................
  • Page 8 Contents Restore the Configuration ............4-58 Reset Configuration Data ............4-59 Install or Upgrade Software ............4-59 Chapter 5 FRU Removal and Replacement Remove and Replace FRUs .............5-1 FRUs ....................5-1 Procedural Notes ...............5-2 RRP: SFP Transceiver ...............5-2 Removal ..................5-2 Replacement ................5-3 RRP: Power Supply ................5-4 Removal ..................5-4 Replacement ................5-5 RRP: Cooling Fan FRU..............5-6...
  • Page 9 Contents U ....................A-33 Y....................A-33 Appendix B Event Code Tables System Events (000 through 199) ..........B-3 Power Supply Events (200 through 299) ........B-20 Fan Module Events (300 through 399) ........B-25 CTP Card Events (400 through 499) ...........B-31 Port Module Events (500 through 599) ........B-45 MPC Module Events (600 through 699) ........B-67 CMM Module Events (800 through 899) ........B-73 Appendix C...
  • Page 10 Contents McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual...
  • Page 11 (Templates v2.1) Figures Out-of-Band Product Management ............1-4 Management Server ................... 1-12 24-Port Ethernet Hub ................. 1-13 Typical Network Configuration (One Ethernet Connection) ..... 1-16 Typical Network Configuration (Two Ethernet Connections) ... 1-17 Sphereon 3032/3232 Switch (Front View) ..........1-19 Sphereon 3032/3232 Switch (Rear View) ..........
  • Page 12 Figures 2-21 LCD Panel (Password Entry) ..............2-28 2-22 LCD Panel (LAN 1 IP Address) ..............2-29 2-23 LCD Panel (Save Change) ................2-29 2-24 LCD Panel (LAN 1 Subnet Mask) ............. 2-29 2-25 LCD Panel (Save Change) ................2-29 2-26 VNC Authentication Screen ..............
  • Page 13 Figures 2-63 Configure Open Trunking Dialog Box ............ 2-70 2-64 Open Trunking Log ..................2-73 2-65 Configure Date and Time Dialog Box ............. 2-74 2-66 Date and Time Synced Dialog Box ............2-75 2-67 Configure Identification Dialog Box ............2-77 2-68 Configure Switch Parameters Dialog Box ..........
  • Page 14 Figures 2-106 Port Properties Dialog Box ..............2-136 2-107 McDATA File Center Home Page ............2-137 2-108 McDATA File Center (New User Registration Page) ......2-139 Shut Down Windows Dialog Box ............... 3-8 LCD Panel During Boot Sequence .............. 3-9 EFC Manager Product View ..............
  • Page 15 Figures 3-41 Fabric Binding Dialog Box (Third) ............3-87 3-42 Switch Binding - Membership List Dialog Box ........3-88 3-43 Clear Link Incident Alert(s) Dialog Box ..........3-90 3-44 Port Properties Dialog Box ................ 3-94 3-45 Configure Fabric Parameters Dialog Box ..........3-98 3-46 Configure Switch Parameters Dialog Box ..........
  • Page 16 Figures McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual...
  • Page 17 (Templates v2.1) Tables Status Symbols .................... 1-27 Operating Bar and Switch Status ............. 1-43 Factory-Set Defaults (Switch) ..............2-1 Factory-Set Defaults (management server) ..........2-2 ..........Defaults for Reset Configuration (Switch) 2-2 Installation Task Summary ................. 2-5 Switch Operational States and Symbols ..........2-55 Factory-Set Defaults ..................
  • Page 18 Tables McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual...
  • Page 19 Preface This publication is part of a documentation suite that supports the McDATA® Sphereon 3032™ and Shereon 3232™ Switch. Who Should Use this This publication is intended for trained service representatives Manual experienced with storage area network (SAN) and Fibre Channel technology.
  • Page 20 Preface collect maintenance data, power-on, power-off, and IPL the switch, set the switch online or offline, block ports, manage firmware, clean fiber optics, and install or upgrade software. Chapter FRU Removal and Replacement. This chapter describes procedures to remove and replace the switch FRUs, and the entire switch when required.
  • Page 21 Preface • McDATA OPENconnectors SNMP Support Manual (620-000131). • McDATA OPENconnectors Command Line Interface User Manual (620-000134). Conventions The following notational conventions are used in the document: A danger contains information essential to avoid a hazard that can cause death. A warning contains information essential to avoid a hazard that can cause severe personal injury or substantial property damage.
  • Page 22 Preface Ordering Printed To order a paper copy of this manual, submit a purchase order as Manuals described in Ordering McDATA Documentation Instructions, which is found on McDATA’s web site, http://www.mcdata.com. To obtain documentation CD-ROMs, contact your sales representative. Trademarks The following terms, indicated by a registered trademark symbol (®) or trademark symbol (™) on first use in this publication, are trademarks of McDATA Corporation or SANavigator, Inc.
  • Page 23 Preface measures are required to correct the interference. Any modifications or changes made to the switches without explicit approval from McDATA, by means of a written endorsement or through published literature, will invalidate the service contract and void the warranty agreement with McDATA.
  • Page 24 Preface • The switch conforms with all protection requirements of EU directive 89/336/EEC (EMC Directive) in accordance with of the laws of the member countries relating to electromagnetic compatibility (EMC), emissions, and immunity. • The switch conforms with all protection requirements of EU directive 73/23/EEC (Low Voltage Directive) in accordance with of the laws of the member countries relating to electrical safety.
  • Page 25 Preface CAUTION Do not press the IML button unless directed by a procedural step or the next level of support. CAUTION Prior to servicing a switch or EFC Server, determine the Ethernet LAN configuration. Installation of switches and the EFC Server on a public customer intranet can complicate problem determination and fault isolation.
  • Page 26 Preface McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual...

  • Page 27: General Information

    General Information ® The McDATA Sphereon™ 3032and Sphereon™ 3232 Fabric Switches provide dynamically switched connections between Fibre Channel servers and devices in a storage area network (SAN) environment. SANs introduce the concept of server-to-device networking and multiswitch fabrics, eliminate requirements for dedicated connections, and enable the enterprise to become data-centric.

  • Page 28: Switch Description

    General Information Switch Description The Sphereon 3032/3232 Switches provide Fibre Channel connectivity through 32 ports. Switch ports operate at either 1.0625 (Sphereon 3032) or 2.125 (Sphereon 3232) gigabits per second (Gbps), and can be configured as: • Fabric ports (F_Ports) to provide direct connectivity for up to 24 switched fabric devices.
  • Page 29 General Information • Optional management server with the SAN Management Application) and Element Manager applications installed. The management server is a rack-mount unit that provides a central point of control for up to 48 switches or managed McDATA products. Operators at remote workstations can connect to the management server through the local SANavigator or EFCM 8 application and associated Element Manager applications to manage and monitor switches controlled by the management server.

  • Page 30: Out-Of-Band Product Management

    General Information Figure 1-1 illustrates out-of-band product management. In the figure, the managed product is a Sphereon fabric switch. Out-of-Band Product Management Figure 1-1 The following inband management access methods are provided as options: • Management through the product’s open-system management server (OSMS) that communicates with an application client.

  • Page 31: Error-Detection, Reporting, And Serviceability Features

    General Information Error-Detection, The switch provides the following error-detection, reporting, and Reporting, and serviceability features: Serviceability • Light-emitting diodes (LEDs) on switch FRUs and adjacent to Features Fibre Channel ports that provide visual indicators of hardware status or malfunctions. • System and threshold alerts, event logs, audit logs, link incident logs, threshold alert logs, and hardware logs that display switch, Ethernet link, and Fibre Channel link status at the management...
  • Page 32 General Information • Beaconing to assist service personnel in locating a specific port or switch. When port beaconing is enabled, the amber LED associated with the port flashes. When unit beaconing is enabled, the system error indicator on the front panel flashes. Beaconing does not affect port or switch operation.

  • Page 33: Zoning Feature

    General Information Zoning Feature The switch supports a name server zoning feature that partitions attached devices into restricted-access groups called zones. Devices in the same zone can recognize and communicate with each other through switched port-to-port connections. Devices in separate zones cannot communicate with each other.

  • Page 34: Multiswitch Fabrics

    General Information Multiswitch Fabrics A Fibre Channel topology that consists of one or more interconnected switches or switch elements is called a fabric. Operational software provides the ability to interconnect switches (through expansion port (E_Port) connections) to form a multiswitch fabric. The data transmission path through the fabric is typically determined by fabric elements and is user-transparent.
  • Page 35 General Information • Port segmentation - When an ISL activates, the switches exchange operating parameters to determine if they are compatible and can join to form a single fabric. If incompatible, the connecting E_Port at each switch segments to prevent the creation of a single fabric.

  • Page 36: Switch Specifications

    General Information Switch Specifications This section lists the physical characteristics, storage and shipping environment, operating environment, and service clearances for the Sphereon 3032 and Sphereon 3232Switches. Physical Dimensions: Characteristics Height: 6.5 centimeters (2.6inches) Width: 44.5 centimeters (17.5 inches) Depth: 64.1 centimeters (25.2 inches) Weight: 16.8 kilograms (37 pounds) Power Requirements: Input voltage: 100 to 240 VAC...
  • Page 37 General Information Acoustical Noise: 70 dB “A” scale Inclination: ° maximum Storage and Shipping Protective packaging must be provided to protect the switch under Environment all shipping methods (domestic and international). Shipping temperature: ° ° ° ° C to 60 C (-40 F to 140 Storage temperature:...

  • Page 38: Management Server

    General Information Management The management server is a one rack unit (1U) high, LAN-accessed, Server rack- mount unit that provides a central point of control for up to 48 connected switches or other McDATA managed products. The server desktop is accessed through a LAN-attached PC and standard web browser.

  • Page 39: Ethernet Hub (Optional)

    General Information • TightVNC™ Viewer Version 1.2.7 client-server software control package that provides remote network access (through a standard web browser) to the EFC Server desktop. • 1,024 megabyte (MB) or greater RAM. • 40 gigabyte (GB) or greater internal hard drive. •...

  • Page 40: Maintenance Approach

    General Information Operations, and Help) appear at the left side of the panel. The task selection tabs allow personnel to perform switch-specific tasks, and are a function of the menu selected as follows: • View - At the View panel, the Switch (default), Port Properties, FRU Properties, Unit Properties, Operating Parameters, and Fabric task selection tabs appear.

  • Page 41: Remote Workstation Configurations

    General Information • Ethernet LAN communication failure between the switch and management server • Link failure between a port and attached device. • ISL failure or segmentation of an E_port. Fault isolation and service procedures vary depending on the system event information provided.

  • Page 42: Typical Network Configuration (One Ethernet Connection)

    General Information network configuration using the customer intranet and one Ethernet connection through the management server is shown in Figure 1-4. Typical Network Configuration (One Ethernet Connection) Figure 1-4 • Part of a second management server interface that connects to a customer intranet and allows operation of the Element Manager application from remote user PCs or workstations.

  • Page 43: Typical Network Configuration (Two Ethernet Connections)

    General Information Typical Network Configuration (Two Ethernet Connections) Figure 1-5 Both Ethernet adapters in the management server provide auto-detecting 10/100 Mbps connections. The dedicated LAN segment that connects the management server to managed switches and the optional customer intranet operate at either ten or 100 Mbps. If only one management server connection is used and this connection is provided through the customer intranet, functions provided by the management server are available to all users.

  • Page 44: Minimum Remote Console Hardware Specifications

    Windows 98, Windows 2000, Windows XP, Windows NT 4.0, or Linux 2.2 operating system. • Unix workstation with color monitor, keyboard, and mouse, using a: ® ® — Hewlett-Packard HA PA-RISC processor with a 400 MHz or ® greater clock speed, using the HP-UX 11 or higher operating system.

  • Page 45: Sfp Transceivers

    General Information • An initial machine load (IML) button. • An Ethernet LAN connector. • Green power (PWR) and amber system error (ERR) LEDs. Initial Microcode Power (PWR) Load (IML) Button Error (ERR) Ethernet SFF Fibre Optic Port Connector Connectors (32) LEDs (64) Sphereon 3032/3232 Switch (Front View) Figure 1-6...

  • Page 46: Cooling Fans

    General Information NOTE: All of the following transceiver types can be used in either the 1 Gbps or 2 Gbps switches, however a 1 Gbps transceiver used in a 2 Gbps switch will limit that port to a 1 Gbps data rate. •...

  • Page 47: Connectors And Indicators

    General Information Each power supply has a separate CTP card connection to allow for independent AC power sources. The power supplies are input-rated at 100 to 230 volts alternating current (VAC). Connectors and Indicators Connectors and indicators include the: • Initial machine load (IML) button.

  • Page 48: Power And System Error Leds

    General Information Power and System The PWR LED (Figure 1-6 on page 1-19) illuminates when the switch Error LEDs is connected to facility AC power and powered on. If the LED extinguishes, a facility power source, power cord, or power distribution failure is indicated.

  • Page 49: Software Diagnostic Features

    General Information Software Diagnostic Features The switch provides the following diagnostic software features that aid in fault isolation and repair of problems: • FRUs provide on-board diagnostic and monitoring circuits that continuously report FRU status to the SAN Management and element Manager applications.

  • Page 50: Element Manager Description

    General Information Besides access to director and switch Element Managers, you may configure some features through both your SAN management application and through the Element Manager. You must also enable Element Manager feature permissions for Administrative, Operator, and Maintenance user levels through your SAN management application.
  • Page 51 General Information views and clicking the left or right mouse button, you can quickly manage and monitor the switch on your network. Access the switch Element Manager, by right-clicking a switch product icon in the SAN management application Physical Map (topology) and selecting the Element Manager from the menu that displays.
  • Page 52 General Information • Configure the FICON and Open Systems Management Server features if optional FICON and Open Systems Management Server is installed. • Configure Switch Binding if optional SANtegrity Binding feature is installed. • Configure Open Trunking if optional OpenTrunking feature is installed.

  • Page 53: Using The Element Manager

    General Information NOTE: The Call Home Notification feature may be optional, depending on your purchased software package. • Reset port operation. • Run port diagnostics. • Set the date and time on the switch. • Swap addresses between ports (FICON management style only). •...

  • Page 54: Keyboard Navigation

    General Information button cancels the operation and closes the dialog box without saving the information you entered. Keyboard Keyboard navigation is an alternative to mouse navigation. The Navigation Element Manager supports standard keyboard navigation. Hardware View NOTE: The SAN management application window is still available as a separate window.
  • Page 55 General Information • Open Systems. Click this radio button for (non-FICON) Fibre channel environments. • FICON. Typically, select this radio button when attaching an IBM S/390 Parallel Enterprise or zSeries server to the switch and implementing inband director management through a Fibre Connection (FICON) channel.
  • Page 56 General Information and the amber LED goes out. You can only enable beaconing if there are no system errors (the system error light is off) or if the FRU has failed. Properties Click to display the Switch Properties dialog box. This dialog box contains the switch name, description, location, and contact person configured through the Configure Identification dialog box.
  • Page 57 General Information Switch Operating Parameters Select this option to display the Configure Switch Parameters dialog box for setting Fibre Channel operating parameters. In this dialog box, you can set the preferred domain identification (1 to 31) and make it insistent. You can also enable rerouting delay, domain register for state change notifications (RSCNs), and Zoning RSCNs).
  • Page 58 General Information In FICON management style, use the dialog box to enable extended distance buffering for 10 to 100 km, link incident (LIN) alerts, and port binding for each port. In Open Systems management style, for each port you can provide a name, block or unblock operation, configure extended distance buffering for 10 to 100 km, enable LIN alerts for each port, define a type (G, F, and E), and enable port binding.
  • Page 59 General Information procedures, you must have enabled either the FICON Management Server or Open Systems Management Server through the Configure Feature Key dialog box. Features Displays the Configure Feature Key dialog box. Use this dialog box to enter a feature key to enable optional features that you have purchased for the switch.
  • Page 60 General Information Export Configuration Report Select this option to display the Export Configuration Report dialog box, which enables you to specify a file name in which to save an ASCII text file containing all current user-definable configuration options in a printable format. Note that this file cannot be read back into the Element Manager in order to set configuration parameters.
  • Page 61 General Information Hardware Log This log displays information on FRUs inserted and removed from the switch. Each log entry includes the name of the FRU inserted or removed, the slot position relative to identical FRUs installed, whether the FRU was inserted or removed, the FRU part number and serial number, and the date and time the FRU was inserted or removed.
  • Page 62 General Information Select this option to initiate an initial program load on the switch. A dialog box displays to allow you to confirm the IPL. Note that an IPL does not affect any configuration settings done through the Element Manager. This operation does not disrupt port operation.
  • Page 63 General Information The parameters of the call home notification feature are configured through your SAN management application. For more information, refer to your SAN management application Software User Manual. NOTE: The Call Home Notification feature may be optional, depending on your purchased software package. Backup &...
  • Page 64 General Information backward through the displayed help frames. Exit the help feature at any time by clicking the Close icon at the top of the Help window. About Select this option to display the version number for the Element Manager and copyright information. Click one of the view tabs across the top of the Element Manager window to display the following views in the View panel.
  • Page 65 General Information • Enable Unit Beaconing • Clear System Error Light • IPL Switch • Set Switch Date and Time • Set Switch Online State Port Menu Double-click a port to display the Port Properties dialog box. Right-click a port to display the following options: •...
  • Page 66 General Information any row in this view to display the Port Properties dialog box for the port. Right-click a port row to display the same menu options that display when you right-click a port in the Hardware View or a port bar graph in the Performance View.
  • Page 67 General Information • Define Nickname. Displays the Define Nickname dialog box, where you can define a nickname to display for the attached device instead of the device's 8-byte WWN. • Display options. Allows you to display attached devices listed under the Port WWN column in the Node List View by the device nickname configured through the Define Nickname menu option or the device's WWN.
  • Page 68 General Information • Diagnostics • Channel Wrap (FICON management style only) • Swap Ports (FICON management style only) • Clear Link Incident Alert(s) • Reset Port • Port Binding • Clear Threshold Alert(s) Note that these same options are also available when you click a port graph, then select the Port secondary menu from the Product menu on the menu bar.

  • Page 69: Operating Bar And Switch Status

    General Information Operating Bar and Switch Status Table 1-2 Symbol Status Bar Switch Status Table Text Meaning Green Circle Fully Operational All components and installed ports are operational; no failures. Yellow Redundant Failure A redundant component has failed, such Triangle as a power supply, and the backup component has taken over operation.

  • Page 70: Closing The Element Manager

    General Information Closing the Element To close the Element Manager, do one of the following: Manager • Select Close from the Product menu on the menu bar. • Click the X button at the top right corner of the Element Manager window.

  • Page 71: Snmp Trap Message Support

    General Information — Event log entries, and clear the IML LED at the front panel. — Information about attached devices (nodes). • Operations panel - perform the following operations and maintenance tasks: — Enable port beaconing and perform port diagnostics (internal and external loopback tests).

  • Page 72: E-Mail And Call-Home Support

    General Information • warmStart - reports that the SNMP agent is reinitializing due to a switch IPL. • authorizationFailure - reports access by an unauthorized SNMP manager. This trap is configurable, and is disabled by default. Switch-specific SNMP traps specified in the custom MIB include Fibre Channel port operational state changes and FRU operational state changes.

  • Page 73: Multimode And Singlemode Wrap Plugs

    General Information • Fiber-optic wrap plug - An SFP multimode (shortwave laser) or singlemode (longwave laser) wrap plug is required to perform port loopback diagnostic tests. One wrap plug is shipped with the switch, depending on the type of port transceivers installed. Both plugs are shipped if shortwave laser and longwave laser transceivers are installed.

  • Page 74: Tools Supplied By Service Personnel

    General Information Null Modem Cable Figure 1-10 Tools Supplied by The following tools are expected to be supplied by service personnel Service Personnel performing switch installation and maintenance actions. Use of the tools may be required to perform one or more installation, test, service, or verification tasks.

  • Page 75: Installation Tasks

    Installation Tasks This chapter describes tasks to install, configure, and verify operation of the Sphereon 3032 Switch or Sphereon 3232 Switch and rack-mount Enterprise Fabric Connectivity (EFC) Server. The switch can be installed on a table or desk top, mounted in an FC-512 Fabricenter™ equipment cabinet, or mounted in any standard equipment rack.

  • Page 76: Defaults For Reset Configuration (Switch)

    Installation Tasks Factory-Set Defaults (management server) Table 2-2 Item Default Liquid crystal display (LCD) front panel 9999 Windows 2000 operating system user name (case sensitive) Administrator Windows 2000 operating system password (case sensitive) password SAN management application user name (case Administrator sensitive) SAN management application password (case sensitive)
  • Page 77 Installation Tasks Configuration Description Default Switch Addressing IP Address 10.1.1.10 Subnet Mask 255.0.0.0 Gateway Address 0.0.0.0 MAC Address PROM value Switch Operating Preferred Domain Parameters ID - Preferred Preferred Domain Disabled ID - Insistent Rerouting Delay Disabled Domain RSCNs Disabled Management Style Open Systems Fabric Operating...

  • Page 78: Installation Options

    Installation Tasks Configuration Description Default Zoning Number of Zone Members Number of Zones Number of Zone Sets Zone Names None Zone Sets Names None Zone Members None Default Zone State Enabled Active Zone Set Disabled State Active Zone Set NULL string Name Installation Options The switch is installed in one of three configurations.

  • Page 79: Summary Of Installation Tasks

    Installation Tasks Summary of Installation Tasks Table 2-4 summarizes installation tasks for the switch, management server, and Ethernet hub. The table numbers and describes each task, states if the task is required or optional, and lists the page reference for the task. If a task is optional, decision-related information is included.
  • Page 80 Installation Tasks Installation Task Summary (continued) Table 2-4 Task Number and Description Required or Optional Page Task 15: Verify Switch-to-Management Server Optional 2-55 Communication. Task 16: Configure PFE Key (Optional). Optional - configure if a feature key is ordered by the 2-56 customer.

  • Page 81: Task 1: Verify Installation Requirements

    Installation Tasks Task 1: Verify Installation Requirements Verify the following requirements are met prior to switch and management server installation. Ensure: • A site plan is prepared, configuration planning tasks are complete, planning considerations are evaluated, and related planning checklists are complete. Refer to the McDATA Products in a SAN Environment Planning Manual (620-000124) for information.

  • Page 82: Task 2: Unpack, Inspect, And Install The Ethernet Hub (Optional)

    Installation Tasks Task 2: Unpack, Inspect, and Install the Ethernet Hub (Optional) The Sphereon 3032 Switch or Sphereon 3232 Switch is managed through either: • An Internet connection to a browser-capable PC (SANpilot interface). Connection of a LAN segment with multiple switches to the Internet may require installation of the McDATA-supplied 24-port Ethernet hub.

  • Page 83: Stacked Ethernet Hubs

    Installation Tasks 2. Position the first hub on a table or desktop as directed by the customer. 3. Stack the remaining hubs on top of the first hub as shown in Figure 2-1. Ensure the adhesive rubber pads on the underside of a hub align with the recesses on the top of the hub below.

  • Page 84: Rack-Mount Installation

    Installation Tasks MDIX MI D MD IX M ID M DI X Patch Cable and MDI Selector Configuration Figure 2-2 5. Connect the U. S. power cord to the receptacle at the rear of each hub and to an AC power strip (a power strip is provided with the optional management server).

  • Page 85: Mounting Bracket Installation (Ethernet Hub)

    Installation Tasks B a se lin e 1 0 /1 0 0 H S u p e rS c o m ta ck ® ® Mounting Bracket Installation (Ethernet Hub) Figure 2-3 2. Position the first hub in the equipment rack as directed by the customer.

  • Page 86: Task 3: Unpack, Inspect, And Install The Switch

    Installation Tasks 5. To interconnect three hubs: NOTE: To connect two hubs, use step a step c (top and middle hub instructions only). a. To connect the top and middle hubs in the stack, connect an RJ-45 patch cable to port 24 of the top hub, then connect the cable to port 12 of the middle hub.

  • Page 87: Unpack And Inspect The Switch

    Installation Tasks Unpack and Inspect Unpack and inspect the switch: the Switch When you remove the switch from the carton, do not rest it on its rear panel while examining it. To do so may break the FRU handles. 1. Inspect the shipping container(s) for damage caused during transit.

  • Page 88: Rack-Mount Installation

    Installation Tasks A McDATA-supplied power cord is provided for each switch power supply. To prevent electric shock when connecting the switch to primary facility power, use only the supplied power cord(s), and ensure the facility power receptacle is the correct type, supplies the required voltage, and is properly grounded.
  • Page 89 Installation Tasks • IP address - the factory preset default internet protocol (IP) address is 10.1.1.10. The default IP address is also 10.1.1.10. If Reset Configuration is selected from the element manager application, the switch resets to the default address of 10.1.1.10. If multiple switches are installed on the same LAN, each switch (and the management server) must have a unique IP address.
  • Page 90 Installation Tasks If multiple switches (or multiple Fabricenter equipment cabinets) are installed or a public LAN segment is used, network addresses must be changed to conform to the customer’s LAN addressing scheme. The following tools are required: • A maintenance terminal (desktop or notebook PC) with: —...

  • Page 91: Connection Description Dialog Box

    Installation Tasks Connection Description Dialog Box Figure 2-5 6. Type Sphereon 3032 or Sphereon 3232 in the Name field and click OK. The Connect To dialog box displays. Connect To Dialog Box Figure 2-6 7. Ensure the Connect using field displays COM1 or COM2 (depending on the serial communication port connection to the switch), and click OK.

  • Page 92: Comn (Com1 Or Com2) Dialog Box

    Installation Tasks COMn (COM1 or COM2) Dialog Box Figure 2-7 8. Configure the Port Settings parameters as follows: — Bits per second - 57600. — Data bits - 8. — Parity - None. — Stop bits - 1. — Flow control - Hardware. When the parameters are set, click OK.
  • Page 93 Installation Tasks Hyperterminal Window Figure 2-8 10. At the C> prompt, type ipconfig and press Enter. The HyperTerminal window displays with configuration information listed as follows: — MAC Address. — IP Address (default is 10.1.1.10, factory preset is 10.1.1.10). — Subnet Mask (default is 255.0.0.0). —...

  • Page 94: Disconnect Confirmation Message Box

    Installation Tasks When the new network addresses are configured at the switch, the message Request completed OK displays at the bottom of the HyperTerminal window. 12. Select Exit from the File menu to close the HyperTerminal application. The following message box appears: Disconnect Confirmation Message Box Figure 2-9 13.

  • Page 95: Task 5: Lan-Connect The Switch

    Installation Tasks Task 5: LAN-Connect the Switch Connect the switch to the customer-supplied Ethernet LAN segment or the Ethernet hub installed in Task 2: Unpack, Inspect, and Install the Ethernet Hub (Optional). If the switch is delivered (with the Ethernet hub and management server) as part of an FC-512 Fabricenter equipment cabinet, this task and the following two tasks are not required.

  • Page 96: Task 6: Unpack, Inspect, And Install The Management Server

    Installation Tasks Task 6: Unpack, Inspect, and Install the Management Server The management server is a1U high, rack-mount unit with the SAN management application and Sphereon 3032 Switch or Sphereon 3232 Switch element manager applications installed. The applications provide a graphical user interface (GUI) for operating and managing the switch and other McDATA products.

  • Page 97: Management Server Connections

    Installation Tasks Install the management server in the equipment cabinet. Refer to the 1U Server Rack-Mount Kit Installation Instructions (958-000310) for guidance. 5. Connect the management server to the customer-supplied Ethernet LAN segment or McDATA-supplied Ethernet hub (private LAN interface). To connect the management server: a.

  • Page 98: Lcd Panel During Boot Sequence

    Installation Tasks b. Connect the remaining end of the Ethernet cable to the corporate intranet as directed by the customer’s network administrator. 7. As shown in Figure 2-11, connect the 20-foot phone cord to the left RJ-11 adapter (LINE) at the rear of the server and to a facility telephone connection.

  • Page 99: Task 7: Configure Management Server Password And Network Addresses

    Installation Tasks 10. After successful POST completion, the LCD panel displays a Welcome!! message and all front panel LEDs extinguish. 11. If a POST error or other malfunction occurs, go to MAP 0000: Start on page 3-6 to isolate the problem. 12.

  • Page 100: Configure Password

    Installation Tasks Configure Password To configure a new LCD panel password: 1. At the management server’s LCD panel, press ENTER. The Welcome!! or operational information message changes to the following (Figure 2-13): Input Password: 0**** LCD Panel (Password Entry) Figure 2-13 2.

  • Page 101: Configure Private Lan Addresses

    Installation Tasks Configure Private To configure TCP/IP network information for the private LAN LAN Addresses connection (LAN 2): 1. At the management server’s LCD panel, press ENTER. The Welcome!! or operational information message changes to the following (Figure 2-16): Input Password: 0**** LCD Panel (Password Entry) Figure 2-16...

  • Page 102: Configure Public Lan Addresses (Optional)

    Installation Tasks Input Netmask: 255.000.000.000 LCD Panel (LAN 2 Subnet Mask) Figure 2-19 6. Use the arrow keys as described in step 2 to input a new subnet mask, then press ENTER. The following message appears (Figure 2-20): Save Change? Yes, Save !! Figure 2-20 LCD Panel (Save Change)

  • Page 103: Lcd Panel (Save Change)

    Installation Tasks Input IP: 192.168.000.001 LCD Panel (LAN 1 IP Address) Figure 2-22 4. Use the arrow keys as described in step 2 to input a new IP address, then press ENTER. The following message appears (Figure 2-23): Save Change? Yes, Save !! Figure 2-23 LCD Panel (Save Change)

  • Page 104: Task 8: Configure Management Server Information

    Installation Tasks Task 8: Configure Management Server Information Configure the computer name and workgroup name for the management server. Configure these parameters from the server’s Windows 2000 operating system, using a LAN-attached PC with standard web browser. If required, change the management server’s gateway addresses and domain name system (DNS) server IP addresses to conform to the customer’s LAN addressing scheme.

  • Page 105: Welcome To Windows Dialog Box

    Installation Tasks 3. Type the default password and click OK. The Welcome to Windows dialog box displays (Figure 2-27). NOTE: The default TightVNC viewer password is password. Welcome to Windows Dialog Box Figure 2-27 4. Click the Send Ctrl-Alt-Del button at the top of the window to log on to the management server desktop.

  • Page 106: Configure Management Server Names

    Installation Tasks 5. Type the default Windows 2000 user name and password and click OK. The management server’s Windows 2000 desktop opens and the SANavigator Log In or EFCM 8 Log In dialog box displays (Figure 2-29). NOTE: The default Windows 2000 user name is Administrator and the default password is password.

  • Page 107: Control Panel Window

    Installation Tasks Control Panel Window Figure 2-30 2. Double-click the System icon. The System Properties dialog box displays with the General tab selected as the default. 3. Click the Network Identification tab. The System Properties dialog box displays with the Network Identification tab selected (Figure 2-31 on page 2-34).

  • Page 108: System Properties Dialog Box (Network Identification Tab)

    Installation Tasks System Properties Dialog Box (Network Identification Tab) Figure 2-31 4. Click Properties. The Identification Changes dialog box displays (Figure 2-32). Identification Changes Dialog Box Figure 2-32 McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual 2-34...

  • Page 109: Configure Gateway And Dns Server Addresses

    Installation Tasks 5. At the Computer Name field, change the name to MGMTSERVER, at the Workgroup field, change the name to WORKGROUP, then click OK. The dialog box closes. 6. Record the computer and workgroup names for reference if the management server hard drive fails and must be restored.

  • Page 110: Local Area Connection 2 Status Dialog Box

    Installation Tasks Figure 2-34 Local Area Connection 2 Status Dialog Box 4. Click Properties. The Local Area Connection 2 Properties dialog box displays (Figure 2-35). Local Area Connection 2 Properties Dialog Box Figure 2-35 McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual 2-36...

  • Page 111: Internet Protocol (Tcp/Ip) Properties Dialog Box

    Installation Tasks 5. Double-click the Internet Protocol (TCP/IP) entry. The Internet Protocol (TCP/IP) Properties dialog box displays (Figure 2-36 page 2-37). Figure 2-36 Internet Protocol (TCP/IP) Properties Dialog Box 6. The Use the following IP address radio button is enabled and the IP address and Subnet mask fields display network information configured while performing Task 7: Configure Management Server...

  • Page 112: Task 9: Configure Windows 2000 Users

    Installation Tasks 11. To optionally configure addresses for the public LAN connection (LAN 1), double-click the Local Area Connection 1 icon and repeat step 3 through step 10 of this procedure. 12. Click close (X) at the upper right corner of the Network and Dial-up Connections window to return to the Windows 2000 desktop.

  • Page 113: Change Default Administrator Password

    Installation Tasks Figure 2-37 Users and Passwords Dialog Box 3. The Guest user name is a built-in account in the Windows 2000 operating system and cannot be deleted. The srvacc account is for field service users and must not be modified or deleted. Change Default To change the administrator password from the default (password) to Administrator...

  • Page 114: Windows Security Dialog Box

    Installation Tasks Windows Security Dialog Box Figure 2-38 2. Click Change Password. The Change Password dialog box displays (Figure 2-39 on page 2-40). Change Password Dialog Box Figure 2-39 3. At the Old Password field, type the old password. At the New Password and Confirm New Password fields, type the new password.

  • Page 115: Add A New User

    Installation Tasks NOTE: The New Password and Confirm New Password fields are case-sensitive. 4. Click OK. The default administrator password changes and the Change Password dialog box closes. 5. Click Cancel at the Windows Security dialog box to return to the Users and Passwords dialog box.

  • Page 116: Add New User Wizard (Second Window)

    Installation Tasks Add New User Wizard (Second Window) Figure 2-41 3. Type the new user’s password in the Password and Confirm password fields, then click Next. The third window of the Add New User wizard displays (Figure 2-42). Add New User Wizard (Third Window) Figure 2-42 4.

  • Page 117: Change User Properties

    Installation Tasks 5. Click Finish. The new user information is added and the wizard closes. Record the user information for reference if the management server hard drive fails and must be restored. 6. If no other users are to be added, click OK to close the Users and Passwords dialog box.

  • Page 118: Task 10: Set Management Server Date And Time

    Installation Tasks EFCSERVER\srvacc Properties Dialog Box (Group Membership Tab) Figure 2-44 3. Based on the level of access to be changed, select the Standard user, Restricted user, or Other radio button. If the Other radio button is selected, choose the type of access from the adjacent list box. 4.

  • Page 119: Date/Time Properties Dialog Box

    Installation Tasks 2. At the Control Panel window, double-click the Date/Time icon. The Date/Time Properties dialog box displays with the Date & Time page open. NOTE: The Time Zone field must be set before the Date & Time field. Date/Time Properties Dialog Box Figure 2-45 3.

  • Page 120: Task 11: Configure The Call-Home Feature (Optional)

    Installation Tasks a. Select the appropriate time zone from the drop-down list at the top of the dialog box. b. If instructed by the customer’s system administrator, select the Automatically adjust clock for daylight saving changes check box. c. Click Apply. Record time zone and daylight savings information for reference if the EFC server hard drive fails and must be restored.

  • Page 121: Task 12: Assign User Names And Passwords

    Installation Tasks 2. At the Windows 2000 desktop, double-click the CallHome Configuration icon. The Call Home Configuration dialog box displays (Figure 2-47). Figure 2-47 Call Home Configuration Dialog Box 3. At the Call Center Phone Number field, enter the telephone number for the McDATA Solution Center (720-566-3912).

  • Page 122: Main Window (Sanavigator 4.0 Or Efcm 8.0)

    Installation Tasks 3. Click Login. The application opens and the SANavigator or EFCM 8 main window appears (Figure 2-48 on page 2-48). Main Window (SANavigator 4.0 or EFCM 8.0) Figure 2-48 4. Select Users from the SAN menu. The SANavigator Server Users or EFCM 8 Server Users dialog box displays (Figure 2-49 page 2-49).

  • Page 123: Sanavigator Or Efcm 8 Server Users Dialog Box

    Installation Tasks SANavigator or EFCM 8 Server Users Dialog Box Figure 2-49 5. Click Add. The Add User dialog box displays (Figure 2-50). Add User Dialog Box Figure 2-50 Task 12: Assign User Names and Passwords 2-49...
  • Page 124 Installation Tasks 6. Enter information in fields as directed by the customer: • Name - click in this field and type a new user name up to 16 alphanumeric characters in length. Control characters and spaces are not valid. The user name is case-sensitive. •...

  • Page 125: Task 13: Configure The Switch To The Management Application

    Installation Tasks Task 13: Configure the Switch to the Management Application To manage a new switch, it must be identified to and discovered by the SAN management application. To identify the new switch: 1. At the SAN management application (SANavigator or EFCM main window), select the Setup option from the Discover menu.

  • Page 126: Domain Information Dialog Box (Ip Address Page)

    Installation Tasks Figure 2-52 Domain Information Dialog Box (IP Address Page) 3. Type a switch description (Sphereon 3216, for example) in the Description field. 4. Type the switch IP address (determined by the customer’s network administrator) in the IP Address field. 5.

  • Page 127: Task 14: Record Or Verify Management Server Restore Information

    Installation Tasks Task 14: Record or Verify Management Server Restore Information Configuration information must be recorded to restore the management server in case of hard drive failure. Refer to Appendix Restore EFC Server for instructions. To record or verify management server configuration information: 1.

  • Page 128: System Properties Dialog Box (General Tab)

    Installation Tasks b. Verify if the management server is set to automatically adjust the clock for daylight savings time changes. 4. Record the Product ID number as follows: a. At the Windows 2000 desktop, click Start at the left side of the task bar, then select Settings, then Control Panel.

  • Page 129: Task 15: Verify Switch-To-Management Server Communication

    Installation Tasks Task 15: Verify Switch-to-Management Server Communication Communication must be verified between the switch and server (SAN management and Element Manager applications). To verify switch-to-server communication: 1. At the SAN management application’s main window (physical map or product list), inspect the shape and color of the status symbol associated with the switch product icon.

  • Page 130: Task 16: Configure Pfe Key (Optional)

    Installation Tasks b. If switch operation appears degraded or a switch failure is indicated (FRU alert symbols and a yellow triangle or red diamond at the status bar), go to MAP 0000: Start MAP page 3-6 to isolate the problem. Figure 2-54 Switch Hardware View Task 16: Configure PFE Key (Optional)

  • Page 131: Configure Feature Key Dialog Box

    Installation Tasks • Flexport Technology - A Flexport Technology switch is delivered at a discount with only eight ports enabled. When additional port capacity is required, the remaining ports are enabled (in eight-port increments) through purchase of this feature. • SANtegrity binding - This feature enhances security in SANs with a large and mixed group of fabrics and attached devices.

  • Page 132: Enable Feature Key Dialog Box

    Installation Tasks 4. Type the PFE key (case-sensitive xxxx-xxxx-xxxx-xx format) and click OK. The Enable Feature Key dialog box displays. Enable Feature Key Dialog Box Figure 2-57 5. Click Activate. Because the switch performs an IPL when the PFE key is enabled, a Warning dialog box displays. Figure 2-58 Warning Dialog Box 6.

  • Page 133: Task 17: Configure Management Server (Optional)

    Installation Tasks NOTE: PFE keys are encoded to work with the serial number of the installed switch only. Record the key to re-install the feature if required. If the switch fails and must be replaced, obtain new PFE keys from the McDATA Solution Center (800-752-4572 or support@mcdata.com).

  • Page 134: Configure Fms

    Installation Tasks To configure the open systems management server (Open Systems Management Style only): 1. At the Hardware View for the selected switch, click the Configure icon at the navigation control panel and select Management Server from the Configure menu. The Configure Open Systems Management Server dialog box displays.

  • Page 135: Configure Ficon Management Server Dialog Box

    Installation Tasks Configure FICON Management Server Dialog Box Figure 2-60 2. Enable or disable the following options by selecting (clicking) the associated check box: — Switch Clock Alert Mode - this option enables or disables a warning message that appears if the switch is set to periodically synchronize date and time with the management server (Task 18: Set Switch Date and Time...

  • Page 136: Santegrity™Binding Features

    Installation Tasks Code Page Name Code Page Japan 00281 Spain/Latin America 00284 United Kingdom 00285 France 00297 International #5 00500 4. Click Activate to enable changes and allow or prohibit FICON host control. SANtegrity™Binding SANtegrity Binding includes a set of features that enhance security in Features SANs (Storage Area Networks) that contain a large and mixed group of fabrics and attached devices.

  • Page 137: Switch Binding

    Installation Tasks Enable/Disable and In order for Fabric Binding to function, specific operating parameters Online State Functions and optional features must be enabled. Also, there are specific requirements for disabling these parameters and features when the switch is offline or online. Be aware of the following: •...

  • Page 138: Switch Binding State Change Dialog Box

    Installation Tasks • WWNs of switches connected to E_Ports (E_Port connection policy). The WWN is the WWN of the attached switch. • WWNs of devices connected to F_Ports and switches connected to E_Ports (all-ports connection policy). Notes • When the Switch Binding feature is first installed and has not been enabled, the Switch Membership List is empty.
  • Page 139 Installation Tasks • To disable Switch Binding (when a checkmark appears in the Enable Switch Binding check box), click the Enable Switch Binding check box to remove the checkmark, then click Activate. • To enable Switch Binding (when there is no checkmark in the Enable Switch Binding check box), click the Enable Switch Binding check box to add a checkmark.

  • Page 140: Switch Binding Membership List Dialog Box

    Installation Tasks Switch Binding Membership List Dialog Box Figure 2-62 NOTE: Refer to Configure Switch Binding for information on how the Switch Membership List is populated with WWNs according to options set in the Switch Binding State Change dialog box. 2.
  • Page 141 Installation Tasks • Switch Binding is not enabled for the same port type as enabled for the Connection Policy in the Switch Binding State Change dialog box. For example, a WWN for a switch attached to an E_Port can be removed if the Switch Binding Connection Policy was enabled to Restrict F_Ports.

  • Page 142: Flexport

    Installation Tasks • If Enterprise Fabric Mode is enabled and the switch is offline you can disable Switch Binding, but Enterprise Fabric Mode will also disable. • WWNs can be added to the Switch Membership List when Switch Binding is enabled or disabled. •...

  • Page 143: Open Trunking

    Installation Tasks available to upgrade the Sphereon 3232 Switch from 16 to 24 ports, or from 24 to 32 ports. Each port expansion kit includes eight SFP optical transceivers and upgrade instructions. To enable the added port capacity through the element manager application, a feature key must be purchased and installed through the Configure Feature Key dialog box.

  • Page 144: Configure Open Trunking Dialog Box

    Installation Tasks To install and enable this option, select the Configure Feature Key option under the element manager’s Configure menu. Refer to Task 16: Configure PFE Key (Optional) on page 2-56. Enabling and Configuring Open Trunking To enable Open Trunking for a specific switch and configure threshold values and event notification options, use the following steps.
  • Page 145 Installation Tasks “congested” and traffic is rerouted (if possible) to an uncongested link. Note that rerouting may not be possible if there are no alternate links available or if alternate links are congested or credit-starved. NOTE: Using default settings for port congestion thresholds should work well in most cases.
  • Page 146 Installation Tasks A back pressure event occurs when the percentage of time the ISL has a low BB credit condition exceeds the low BB credit threshold. A separate event also occurs when the backpressure condition ends. 5. Set the Low BB Credit Threshold. NOTE: Earlier versions of this dialog box may display Credit Starvation Threshold instead of Low BB Credit Threshold.

  • Page 147: Open Trunking Log

    Installation Tasks Threshold % Right click in the column to display these options: • Set All To xx - Sets all cells in this column to the value (xx) that you clicked. • Restore All - Sets all cells in the column to the previous values. Open Trunking Log This log, available from the SAN management application Product View Logs menu,...

  • Page 148: Task 18: Set Switch Date And Time

    Installation Tasks Task 18: Set Switch Date and Time Sphereon 3032/3232 element manager log entries are stamped with the date and time received from the switch. To set the effective date and time for the switch: 1. At the Hardware View for the selected switch, click the Configure icon at the navigation control panel and select Date/Time from the Configure menu.

  • Page 149: Periodically Synchronize Date And Time

    Installation Tasks — Hour (HH): 0 through 23. — Minute (MM): 0 through 59. — Second (SS): 0 through 59. 4. Click Activate to set the switch date and time and close the Configure Date and Time dialog box. Periodically To set the switch to periodically synchronize date and time with the Synchronize Date SAN management application:...

  • Page 150: Task 19: Configure The Sphereon 3032/3232 Element Manager Applications

    Installation Tasks Task 19: Configure the Sphereon 3032/3232 Element Manager Applications Selectively perform the following configuration tasks for the Sphereon 3032/3232 element manager application according to the customer’s installation requirements. For additional information, refer to the McDATA Sphereon 3032 and 3232 Switch element manager User Manual (620-000152).

  • Page 151: Configure Identification Dialog Box

    Installation Tasks 1. At the Hardware View for the selected switch, click the Configure icon at the navigation control panel and select Identification from the Configure menu. The Configure Identification dialog box displays. Configure Identification Dialog Box Figure 2-67 a. Type a switch name of 24 alphanumeric characters or less in the Name field.

  • Page 152: Task 20: Configure Switch Operating Parameters

    Installation Tasks Task 20: Configure Switch Operating Parameters Use the procedures in this section to set parameters on the switch for fabric operation through the Configure Switch Parameters dialog box. These operating parameters are stored in NV-RAM on the switch. 1.

  • Page 153: Switch Parameters

    Installation Tasks NOTE: Ordinarily, you do not need to change values in this dialog box from their defaults. The only exception is the Preferred Domain ID. Change this value if the switch will participate in a multiswitch fabric. 4. Use information under Switch Parameters to change settings as required for parameters in this dialog box.
  • Page 154 Installation Tasks Insistent Click the check box to remove or add a check mark. The default state is disabled (no check mark). When a checkmark displays, the domain ID configured in the Preferred Domain ID field will become the active domain identification when the fabric initializes.

  • Page 155: Task 21: Configure Fabric Operating Parameters

    Installation Tasks active zone set. These changes include activating and deactivating the zone set, or enabling and disabling the default zone. Suppress RSCNs on When the Suppress RSCNs on Zone Set Activations checkbox Zone Set Activations contains a checkmark, fabric format RSCNs are not sent for zone changes to the attached devices on the switch.

  • Page 156: Fabric Parameters

    Installation Tasks Configure Fabric Parameters Dialog Box Figure 2-69 NOTE: Ordinarily, you do not need to change values in this dialog box from their defaults. The only exception is the Preferred Domain ID. Change this value if the switch will participate in a multiswitch fabric. 4.
  • Page 157 Installation Tasks circuit when errors are detected and are not released for reuse until the time set by the R_A_TOV value expires. The default value is 100 tenths (10 seconds). Set a value between 10 tenths and 1200 tenths (1 through 120 seconds).

  • Page 158: Configure Ports (Open Systems Mode)

    Installation Tasks Note that at least one switch in a multiswitch fabric needs to be set as Principal or Default. If all of the switches are set to Never Principal, all of the interswitch links (ISLs) will segment. If all but one switch is set to Never Principal and the switch that was principal goes offline, then all of the other ISLs will segment.

  • Page 159: Configure Ports Dialog Box (Open Systems Management Style)

    Installation Tasks b. Click the Blocked check box to block or unblock a port. A check mark in the box indicates the port is blocked. Blocking the port prevents the attached device from communicating with the switch. A blocked port continuously transmits the offline sequence (OLS).

  • Page 160: Configure Ports (Ficon Mode)

    Installation Tasks Click this check box to display a check mark and enable WWN binding for the port. This allows only a specific device to attach to the port. This device is specified by the WWN or nickname entered into the Bound WWN column. With the check box cleared, any device can attach to the port even if a WWN or nickname is specified in the Bound WWN column.

  • Page 161: Configure Ports Dialog Box (Ficon Management Style)

    Installation Tasks Figure 2-71 Configure Ports Dialog Box (FICON Management Style) a. Click the 10-100 km check box to enable extended distance buffering for a port. A check mark in the box indicates extended distance operation up to 100 kilometers (through repeaters) is enabled.

  • Page 162: Configure Port Addresses (Ficon Mode)

    Installation Tasks nickname will have exclusive attachment to the port if WWN Binding is enabled. If a valid WWN or nickname is not entered in this field, but the WWN Binding check box is checked (enabled), then no devices can connect to the port. If you enter a WWN or nickname in this field and do not place a check in the WWN Binding checkbox, the WWN or nickname will be stored, and all devices can connect to the port.

  • Page 163: Configure Addresses - Active Dialog Box

    Installation Tasks Figure 2-72 Configure Addresses - Active Dialog Box a. Select a blank Name field and type a descriptive port name of 24 or fewer alphanumeric characters. Use a name that reflects the device connected to the port. b. Click the Blocked check box to block or unblock a port. A check mark in the box indicates the port is blocked.

  • Page 164: Save Address Configuration As Dialog Box

    Installation Tasks • Prohibit or allow connections for an entire row (row 0C is prohibited in the Configure Addresses - Active dialog box example). • Prohibit or allow connections for all switch ports. • Block or unblock all switch ports. •...

  • Page 165: Configure Snmp Trap Message Recipients

    Installation Tasks Configure SNMP Perform this procedure to configure community names, write Trap Message authorizations, and network addresses and for up to 12 SNMP trap Recipients message recipients. A trap recipient is a management workstation that receives notification (through SNMP) if a switch event occurs. To configure SNMP trap recipients: 1.

  • Page 166: Configure And Enable E-Mail Notification

    Installation Tasks d. The default user datagram protocol (UDP) port number for trap recipients is 162. e. Type a decimal port number in the associated UDP Port Number field to override the default. 2. To enable or disable transmission of authorization trap messages to unauthorized management workstations trying to access SNMP information through the management server, select the Enable Authorization Traps check box.

  • Page 167: Configure And Enable Ethernet Events

    Installation Tasks a. Type the IP address or DNS host name of the email server in the E-mail Server field. Use 64 alphanumeric characters or less. It is recommended the IP address be used. b. For the Reply field, type the e-mail address of the recipient who should be informed of system events.

  • Page 168: Configure And Enable Call-Home Event Notification

    Installation Tasks Configure Ethernet Events Dialog Box Figure 2-76 3. Click the Enable Ethernet Events check box. A check mark appears in the check box to indicate Ethernet events are enabled. 4. At the Ethernet Timeout field, type a value between 10 through 120 minutes.

  • Page 169: Configure Threshold Alerts

    Installation Tasks 3. Click the Enable Call Home Event Notification check box. A check mark appears in the check box to indicate call-home event notification is enabled. NOTE: The enable function must also be activated for each switch through the Sphereon 4500 Element Manager application. Call-home event notification can be active for some switches and inactive for others.

  • Page 170: Procedures

    Installation Tasks — Percent traffic capacity utilized. This is the percent of the port’s throughput capacity achieved by the measured throughput. This setting constitutes the threshold value. For example the value of 50 means that the port’s threshold is reached when throughput is 50% of capacity. —...

  • Page 171: New Threshold Alerts Dialog Box - First Screen

    Installation Tasks Figure 2-79 New Threshold Alerts Dialog Box – First Screen 3. Enter a name from one to 64 characters in length. All characters in the ISO Latin-1 character set, excluding control characters, are allowed. 4. Select one of the following from the drop-down list under the Name field: •...

  • Page 172: New Threshold Alerts Dialog Box - Second Screen

    Installation Tasks New Threshold Alerts Dialog Box - Second Screen Figure 2-80 6. Enter a percentage from 1 through 100 for % utilization. When throughput reaches this percentage of port capacity, a threshold alert will occur. 7. Enter the amount of cumulative minutes in which the % utilization should exist during the notification interval before an alert is generated.

  • Page 173: New Threshold Alerts Dialog Box - Third Screen

    Installation Tasks New Threshold Alerts Dialog Box - Third Screen Figure 2-81 10. Either select Port Type or Port List. • If you select Port Type, selecting either E_Ports or F_Ports will cause this alert to generate for all ports configured as E_Ports or F_Ports respectively.

  • Page 174: New Threshold Alerts Dialog Box - Summary Screen

    Installation Tasks Figure 2-82 New Threshold Alerts Dialog Box - Summary Screen 12. Select Finish. The Configure Threshold Alerts dialog box appears listing the name, type, and state of the alert that you just configured. 13. At this point, the alert is not active. To activate the alert, select the alert information that displays in the Configure Threshold Alerts table and select Activate.
  • Page 175 Installation Tasks 6. Select Next when you are done. A Modify Threshold screen appears where you can change the % utilization, cumulative minutes for the threshold to occur before notification, and the time interval for measuring throughput and for alert notification. 7.

  • Page 176: Task 22: Configure Open Trunking

    Installation Tasks Task 22: Configure Open Trunking This option is only available if the optional Open Trunking feature is installed. Selecting this option opens the Configure Open Trunking dialog box. For details on enabling Open Trunking and configuring such parameters as congestion thresholds for ports, event notification options, and the low BB credit threshold, refer to Chapter 6, Optional Features in element manager user manual.

  • Page 177: Task 24: Back Up Configuration Data

    Installation Tasks 4. Click Send Test. Call-home and e-mail test messages are transmitted and an Information dialog box displays. Click OK to close the dialog box. 5. Verify with recipients that call-home and e-mail notifications were received. Call-Home Information Dialog Box Figure 2-84 Task 24: Back Up Configuration Data Back up of critical SAN management configuration data (contained in...
  • Page 178 Installation Tasks installation tasks, and verified while performing Task 14: Record or Verify Management Server Restore Information on page 2-53. To back up management server configuration data and create a base EfcData restore CD: 1. Insert a blank rewritable CD into the CD-RW drive and format the CD.

  • Page 179: Tightvnc Network Error Message

    Installation Tasks Shut Down Windows Dialog Box Figure 2-85 b. Select the Restart option from the list box and click OK. The management server powers down and restarts. During the reboot process the LAN connection between the management server and browser-capable PC drops momentarily, and the TightVNC viewer displays a network error as shown in Figure 2-86 on page 2-105.

  • Page 180: Task 25: Configure The Switch From The Sanpilot Interface (Optional)

    Installation Tasks NOTE: Do not simultaneously press the Ctrl, Alt, and Delete keys. This action logs the user on to the browser-capable PC, not the rack-mount management server. f. Type the default Windows 2000 user name and password and click OK. The management server’s Windows 2000 desktop opens and the SAN management Login dialog box displays.
  • Page 181 Installation Tasks • Configure SNMP trap message recipients, enable the command line interface (CLI), and configure the open systems management server (OSMS) feature. • Configure administrator and operator passwords. • Install switch product feature enablement (PFE) keys. Perform procedures under this task to configure the switch from the SANpilot interface.

  • Page 182: Enter Network Password Dialog Box

    Installation Tasks Enter Network Password Dialog Box Figure 2-87 c. Type the default user name and password. NOTE: The default SANpilot interface user name is Administrator and the default password is password. The user name and password are case-sensitive. d. Click OK. The SANpilot interface opens with the View panel open and the Switch page displayed (Figure 2-88).

  • Page 183: Configure Switch Ports

    Installation Tasks Configure Switch Perform procedures in this section to configure names and operating Ports characteristics for Fibre Channel ports. To configure one or more switch ports: 1. At the View panel, select the Configure option at the left side of the panel.

  • Page 184: Configure Switch Identification

    Installation Tasks initialization to verify that FC-AL devices are still logged in. It is recommended this option be enabled for ports configured for loop operation. d. Select from the drop-down list in the Type column to configure the port type. Available selections are: •...

  • Page 185: Configure Date And Time

    Installation Tasks If the switch is installed on a public LAN, the name should reflect the switch’s Ethernet network domain name system (DNS) host name. For example, if the DNS host name is sphereon4500.mcdata.com, the name entered in this dialog box should be sphereon4500.

  • Page 186: Configure Operating Parameters

    Installation Tasks Configure Panel (Switch Page with Date/Time Tab) Figure 2-91 a. Click the Date fields that require change, and type numbers in the following ranges: • Month (MM): 1 through 12. • Day (DD): 1 through 31. • Year (YYYY): greater than 1980. b.

  • Page 187: Configure Panel (Switch Page With Parameters Tab)

    Installation Tasks 1. Set the switch offline as follows: a. At the Configure panel, select the Operations option at the left side of the panel. The Operations panel opens and the Switch page displays with the Beacon tab selected b. Click the Online State tab, then click Set Offline. The message Your operations changes have been successfully activated appears.

  • Page 188: Configure Fabric Parameters

    Installation Tasks b. At the Insistent Domain ID field, select Enabled or Disabled. When this parameter is enabled, the domain ID configured in the Preferred Domain ID field becomes the active domain identification when the fabric initializes. c. At the Rerouting Delay field, select Enabled or Disabled. When this parameter is enabled, traffic is delayed through the fabric by the specified error detect time out value (E_D_TOV).

  • Page 189: Configure Panel (Director Page With Fabric Parameters Tab)

    Installation Tasks 2. At the Operations panel, select the Configure option at the left side of the panel. The Configure panel opens with the Ports page displayed. 3. At the Configure panel, click the Switch tab, then click the Fabric Parameters tab. The Switch page displays with the Fabric Parameters tab selected (Figure 2-93).
  • Page 190 Installation Tasks NOTE: If the switch is attached to a fabric element, the switch and element must be set to the same E_D_TOV value. If the values are not identical, the E_Port connection to the element segments and the switch cannot communicate with the fabric. In addition, the E_D_TOV value must be less than the R_A_TOV value.

  • Page 191: Configure Network Information

    Installation Tasks 4. Click Activate to save and activate the changes. The message Your changes to the fabric parameters configuration have been successfully activated appears. 5. Set the switch online as follows: a. At the Configure panel, select the Operations option at the left side of the panel.

  • Page 192: Configure Panel (Director Page With Network Tab)

    Installation Tasks Configure Panel (Director Page with Network Tab) Figure 2-94 a. At the IP Address field, type the new value as specified by the customer’s network administrator (default is 10.1.1.10). b. At the Subnet Mask field, type the new value as specified by the customer’s network administrator (default is 255.0.0.0).

  • Page 193: Configure Snmp

    Installation Tasks 4. Update the address resolution protocol (ARP) table for the browser PC. a. Select the Exit option from the File menu to close the SANpilot interface and browser applications. The Windows desktop displays. b. At the Windows desktop, click Start at the left side of the task bar.

  • Page 194: Configure Panel (Management Page With Snmp Tab)

    Installation Tasks 2. At the Configure panel, click the Management tab. The Management page displays with the SNMP tab selected (Figure 2-96 page 2-120). a. Click the Enable SNMP Agent check box to enable or disable the installed SNMP agent. b.

  • Page 195: Enable Or Disable The Cli

    Installation Tasks e. Click the check box in the Write Authorization column to enable or disable write authorization for the trap recipient (default is disabled). A check mark indicates write authorization is enabled. When the feature is enabled, a management workstation user can change sysContact, sysName, and sysLocation SNMP variables.

  • Page 196: Enable Or Disable Host Control

    Installation Tasks • Click Enable to activate the CLI. The message Your changes to the CLI enable state have been successfully activated appears. • Click Disable to deactivate the CLI. The message Your changes to the CLI enable state have been successfully activated appears.

  • Page 197: Configure User Rights

    Installation Tasks Configure User Perform this procedure to configure the administrator-level and Rights operator-level passwords used to access the SANpilot interface through the Enter Network Password dialog box. To configure passwords: 1. At the Configure panel, click the Security tab. The Security page displays with the User Rights tab selected (Figure 2-99 page 2-123).

  • Page 198: Configure Port Binding

    Installation Tasks b. Type the operator password (as specified by the customer’s network administrator) in the New Password field. Use 16 alphanumeric characters or less. c. Type the operator password again in the Confirm New Password field. 4. Click Activate to save the information. The message Your changes to the user rights configuration have been successfully activated appears.

  • Page 199: Configure Switch Binding

    Installation Tasks c. The Attached WWN column contains read-only fields that list the world wide names of attached Fibre Channel devices. Click the check box in the Use Attached column to indicate the world wide name specified in the Attached WWN column is to be used for port binding.
  • Page 200 Installation Tasks 2. Select the connection policy from the Switch Binding State drop-down list. The switch binding state indicates the type of binding restrictions imposed on the switch. Switch binding is enabled by activating Enterprise Fabric Mode (refer to Enable or Disable Enterprise Fabric Mode on page 2-128), or by enforcing a connection policy at the Switch Binding State drop-down list.

  • Page 201: Configure Fabric Binding

    Installation Tasks Configure Fabric Perform this procedure to configure fabric binding by attached fabric Binding member (domain ID and WWN). The SANtegrity feature must be installed to access this control. Refer to Install PFE Keys (Optional) page 2-132 for instructions. If the feature is not installed, the message This Feature Not Installed appears.

  • Page 202: Enable Or Disable Enterprise Fabric Mode

    Installation Tasks • Unsaved & Inactive - Information displayed may be different than the active configuration saved for the fabric. 3. Click Save and Activate to save and activate the displayed fabric binding configuration. A confirmation dialog box appears. Click OK to close the confirmation dialog box, activate the fabric binding configuration, and change the status to Saved &...

  • Page 203: Configure Opentrunking

    Installation Tasks Configure Panel (Security Page with EFM Tab) Figure 2-103 2. Perform one of the following steps as required: • Click Enable to activate EFM. The message Your changes to enterprise fabric mode have been successfully activated appears. • Click Disable to deactivate EFM. The message Your changes to enterprise fabric mode have been successfully activated appears.

  • Page 204: Configure Panel (Performance Page With Opentrunking Tab)

    Installation Tasks Configure Panel (Performance Page with OpenTrunking Tab) Figure 2-104 a. At the OpenTrunking State field, select Enabled or Disabled. When this parameter is enabled, the optional OpenTrunking feature is functional. b. At the Unresolved Congestion Event Notification field, select Enabled or Disabled.
  • Page 205 Installation Tasks d. The low BB_Credit threshold is the percent time an ISL is allowed to not transmit data because BB_Credit is unavailable. When the threshold is exceeded, data is rerouted to another ISL. In addition, traffic cannot be rerouted to another low- threshold ISL.

  • Page 206: Install Pfe Keys (Optional)

    Installation Tasks Install PFE Keys Perform this procedure to install one or more of the following (Optional) optional features: • OSMS - These feature allows open systems host control of the switch. • Flexport Technology - A Flexport Technology switch is delivered at a discount with only eight ports enabled.

  • Page 207: Operations Panel (Feature Installation Tab)

    Installation Tasks b. Click the Online State tab, then click Set Offline. The message Your operations changes have been successfully activated appears. 2. At the Configure panel, select the Operations option at the left side of the panel. The Operations panel opens with the Switch page displayed.

  • Page 208: Task 26: Cable Fibre Channel Ports

    Installation Tasks b. Click the Online State tab, then click Set Online. The message Your operations changes have been successfully activated appears. NOTE: PFE keys are encoded to work with the serial number of the installed switch only. Record the key to re-install the feature if required. If the switch fails and must be replaced, obtain new PFE keys from the McDATA Solution Center (800-752-4572 or support@mcdata.com).

  • Page 209: Task 27: Connect Switch To A Fabric Director (Optional)

    Installation Tasks Task 27: Connect Switch to a Fabric Director (Optional) To provide Fibre channel connectivity between public devices and fabric-attached devices, connect the switch to an expansion port (E_Port) of a McDATA Director. The switch port to director port connection is called an interswitch link (ISL).

  • Page 210: Port Properties Dialog Box

    Installation Tasks c. Ensure the Operational State field displays Online and the Reason field displays N/A or is blank. If an ISL segmentation or other problem is indicated, go to MAP 0000: Start MAP page 3-6 to isolate the problem. If no problems are indicated, installation tasks are complete.

  • Page 211: Task 28: Register With The Mcdata File Center

    Installation Tasks Task 28: Register with the McDATA File Center To complete the installation, register with the McDATA File Center web site to receive e-mail updates and access the following: • Technical publications. • Firmware and software upgrades. • Technical newsletters. •...
  • Page 212 Installation Tasks • Last name. • E-mail address. • Company. • Title. 3. Complete the information fields as required and click Register. The registration is complete and File Center login information is transmitted to the e-mail address specified on the New User Registration page.

  • Page 213: Mcdata File Center (New User Registration Page)

    Installation Tasks McDATA File Center (New User Registration Page) Figure 2-108 4. At the browser PC, close the Internet session. If no switch problems are indicated, installation tasks are complete. Task 28: Register with the McDATA File Center 2-139...
  • Page 214 Installation Tasks McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual 2-140...

  • Page 215: Chapter 3 Diagnostics

    Diagnostics This chapter describes diagnostic procedures used by service representatives to isolate Sphereon 3032/3232 Switch problems or failures to the field-replaceable unit (FRU) level. The chapter specifically describes how to perform maintenance analysis procedures (MAPs). Maintenance Analysis Procedures The MAPs provide fault isolation and related service procedures. They are step-by-step procedures that prompt service personnel for information and describe a maintenance action.

  • Page 216: Quick Start

    Diagnostics Factory-Set Defaults (continued) Table 3-1 Item Default IP address (factory preset) 10.1.1.10 Subnet mask 255.0.0.0 Gateway address 0.0.0.0 Quick Start Table 3-2 lists the MAPs in this chapter. Fault isolation normally begins at MAP 0000: Start MAP on page 3-6. However, Table 3-3 lists the event codes and the corresponding...

  • Page 217: Event Codes Versus Maintenance Action

    Diagnostics Event Codes versus Maintenance Action Table 3-3 Event Explanation Action Code System power-down. Power on switch. Login server database invalid. Go to 0700. Name server database invalid. Go to 0700. SNMP request received from unauthorized community. Add community name. Management server database invalid.
  • Page 218 Diagnostics Event Codes versus Maintenance Action (continued) Table 3-3 Event Explanation Action Code Power supply ac voltage recovery. No action required. Power supply DC voltage recovery. No action required. Power supply removed. Replace FRU. Power supply installed. No action required. Power supply false shutdown.
  • Page 219 Diagnostics Event Codes versus Maintenance Action (continued) Table 3-3 Event Explanation Action Code Port module revision not supported. No action required. Fibre Channel port failure. Go to 0600. Loopback diagnostics port failure. Go to 0600. Fibre Channel port anomaly detected. Go to 0600.

  • Page 220: Map 0000: Start Map

    Diagnostics Event Codes versus Maintenance Action (continued) Table 3-3 Event Explanation Action Code High-temperature warning (CTP thermal sensor). Go to 0500. Critically hot temperature warning (CTP thermal Go to 0500. sensor). CTP shutdown due to thermal violations. Go to 0500. System shutdown due to CTP thermal violations.
  • Page 221 Diagnostics • If performing fault isolation using the SANpilot interface, the administrator user name and password. Both are case sensitive and required when prompted at the Username and Password Required dialog box. • If performing fault isolation using a customer-supplied server running the EFCM Lite application: —...
  • Page 222 Diagnostics Is the EFC Manager application active? Go to step Reboot the EFC Server or customer-supplied server PC. If the customer-supplied server does not use the Windows 2000 operating system, refer to the supporting documentation to reboot the server. a. At the Windows 2000 desktop, click Start at the left side of the task bar (bottom of the desktop), then select Shut Down.

  • Page 223: Lcd Panel During Boot Sequence

    Diagnostics 3. After a few seconds, the LCD panel displays the following message pertaining to boot sequence selection (Figure 3-2): Boot from LAN? Press <Enter> LCD Panel During Boot Sequence Figure 3-2 4. Ignore the message. After ten seconds, the server performs the boot sequence from the basic input/output system (BIOS).

  • Page 224: Efc Manager Product View

    Diagnostics EFC Manager Product View Figure 3-3 Did the Product View display and does the EFC Manager application appear operational? An EFC Server hardware problem is indicated. Event codes are not recorded. Go to MAP 0800: Server Hardware Problem Determination on page 3-108.
  • Page 225 Diagnostics The grey square indicates the EFC Server cannot communicate with the switch because: • The switch-to-EFC Server Ethernet link failed. • Ac power distribution in the switch failed. • The control processor (CTP) card failed. Does a grey square appear at the alert panel and as the background to the icon representing the switch reporting the problem? Go to step...
  • Page 226 Diagnostics Does a red diamond with yellow background (failure indicator) appear at the alert panel and as the background to the icon representing the switch reporting the problem? Go to step Double-click the icon representing the switch reporting the problem. The Hardware View displays.
  • Page 227 Diagnostics Go to step Click the icon representing the switch reporting the problem. The Hardware View displays. At the Hardware View: • Observe whether the Sphereon 3032/3232 Status table is yellow and switch status is Minor Failure or Not Installed. •...

  • Page 228: Port Properties Dialog Box

    Diagnostics Go to step Inspect the port state and LED status for all ports with an attention indicator. a. At the Hardware View, click the port graphic with the attention indicator. The Port Properties dialog box displays. b. Inspect the Beaconing and Operational State fields. Port Properties Dialog Box Figure 3-4 NOTE: If the Open Trunking feature is installed and additional item will...
  • Page 229 Diagnostics Port beaconing is enabled. a. Consult with the customer and next level of support to determine the reason port beaconing is enabled. b. Disable port beaconing: 1. At the Hardware View, right-click the port graphic. A pop-up menu appears. 2.
  • Page 230 Diagnostics Figure 3-5 Link Incident Log If a link incident occurred, the affected port number is listed with one of the following messages. Link interface incident - implicit incident. Link interface incident - bit-error threshold exceeded. Link failure - loss of signal or loss of synchronization. Link failure - not-operational primitive sequence (NOS) received.
  • Page 231 Diagnostics Obtain event codes from the Sphereon 3032/3232 Event Log. If multiple event codes are found, note all codes and associated severity levels. Record the date, time, and listed sequence, and determine if the codes are related to the reported problem. Begin fault isolation with the most recent event code with the highest severity level.
  • Page 232 Diagnostics Is the power switch set to the Power On (1) position? Go to step Power on the switch. Inspect the switch for indications of being powered on, such as: • At the front panel, an illuminated PWR or ERR indicator. •...
  • Page 233 Diagnostics A power distribution problem is indicated. Go to step 23 obtain event codes. If no event codes are found, go to 0100: Power Distribution Analysis on page 3-28. A faulty PWR LED is indicated, but Fibre Channel port operation is not disrupted.
  • Page 234 Diagnostics Check FRUs (port SFPs, fans, power supplies) for failure symptoms. Is the amber LED adjacent to a port SFP illuminated? A port SFP failure is indicated. Go to step 23 to obtain event codes. If no event codes are found, go to MAP 0600: Port Failure and Link Incident Analysis on page 3-72.

  • Page 235: Username And Password Required Dialog Box

    Diagnostics Boot the web browser PC. a. Power on the PC in accordance with the instructions delivered with the PC. The Windows desktop appears. b. Launch the PC browser application by double-clicking the appropriate icon at the Windows desktop. c. At the Netsite field (Netscape Navigator) or Address field (Internet Explorer), type http://xxx.xxx.xxx.xxx, where xxx.xxx.xxx.xxx is the IP address of the switch (obtained in step...

  • Page 236: Sanpilot View Panel - Switch View

    Diagnostics Figure 3-8 SANpilot View Panel - Switch View Does the SANpilot interface appear operational with the View panel displayed? Go to step A Page cannot be found, Unable to locate the server, HTTP 404 - file not found, or other similar message appears. The message indicates the web browser PC cannot communicate with the switch because: •...
  • Page 237 Diagnostics Ensure the switch reporting the problem is connected to facility AC power. Inspect the switch for indications of being powered on, such • At the front panel, an illuminated PWR LED or ERR LED. • Green LEDs illuminated on the power supplies. •...

  • Page 238: Sanpilot Port Properties Tab

    Diagnostics Does the SANpilot interface appear operational with the View panel displayed? A CTP card failure is indicated. Go to MAP 0200: POST, Reset, or IPL Failure Analysis on page 3-35. At the View panel, inspect the Status field. Does the switch status indicate Operational? The switch appears operational.
  • Page 239 Diagnostics Does the Operational State field display a Beaconing message and the Beaconing field display an On message? Go to step Port beaconing is enabled. a. Consult the customer and next level of support to determine the reason port beaconing is enabled. b.
  • Page 240 Diagnostics Is a link incident or port problem indicated for any of the ports? A link incident problem or port SFP failure is indicated. Go to step 52 to obtain event codes. If no event codes are found, go to MAP 0600: Port Failure and Link Incident Analysis page 3-72.
  • Page 241 Diagnostics The switch appears operational. A fan failure is indicated. Continue to the next step to obtain event codes. If no event codes are found, go to MAP 0500: Fan and CTP Card Failure Analysis on page 3-67. Obtain event codes from the SANpilot event log. If multiple event codes are found, note all codes and associated severity levels.

  • Page 242: Map 0100: Power Distribution Analysis

    Diagnostics The link incident record provides the attached switch port number(s) and one or more of the following event codes and messages. Record all event codes that may relate to the reported problem. 581 - Link interface incident - implicit incident. 582 - Link interface incident - bit-error threshold exceeded.
  • Page 243 Diagnostics Event Explanation Action Code Power supply AC voltage failure. Go to step Power supply DC voltage failure. Go to step Power supply thermal failure. Go to step Power supply false shutdown. Go to step Is remote fault isolation being performed at the EFC Server? Remote fault isolation is being performed through the SANpilot interface.
  • Page 244 Diagnostics b. Ensure the AC power cord is not damaged. If damaged, replace the cord. Was a corrective action performed? Go to step Verify power supply operation. a. Inspect the power supply and ensure the green LED illuminates. b. At the Hardware View, observe the graphic representing the power supply and ensure a failure symbol (blinking red and yellow diamond) does not appear.
  • Page 245 Diagnostics • This procedure is concurrent and can be performed while the switch is powered on. • Perform the data collection procedure after FRU removal and replacement. Did power supply replacement solve the problem? The switch appears operational. Contact the next level of support. At the Product View, does a grey square appear at the alert panel and as the background to the icon representing the switch reporting the problem?
  • Page 246 Diagnostics Verify facility AC power connections. a. Ensure both AC power cords (PS0 and PS1) are connected to the rear of the switch and to facility power receptacles. If not, connect the cords as directed by the customer. b. Ensure associated facility circuit breakers are on. If not, ask the customer set the circuit breakers on.
  • Page 247 Diagnostics b. At the Hardware View, observe the graphics representing the power supplies and ensure a failure symbol (blinking red and yellow diamond) does not appear. Is a failure indicated? The switch appears operational. Inspect the switch for indications the power supplies are operational, but the switch is not receiving DC power.
  • Page 248 Diagnostics Did a switch reset solve the problem? The switch appears operational. A CTP card failure is indicated. Because the CTP card is not a FRU, replace the switch Does the SANpilot interface appear operational? Go to step A Page cannot be found, Unable to locate the server, HTTP 404 - file not found, or other similar message appears.

  • Page 249: Map 0200: Post, Reset, Or Ipl Failure Analysis

    Diagnostics MAP 0200: POST, Reset, or IPL Failure Analysis When the switch is powered on, it performs a series of power-on self-tests (POSTs). When POSTs complete, the switch performs an initial program load (IPL) that loads firmware and brings the unit online.

  • Page 250: Map 0300: Console Application Problem Determination

    Diagnostics ports reset after the failure and attached devices momentarily logout, login, and resume operation. Perform the data collection procedure and return the CD to McDATA for analysis. MAP 0300: Console Application Problem Determination This map describes isolation of EFC Server or customer-supplied server application problems, including problems associated with the Windows 2000 Professional operating system, SANavigator or EFCM 8, and Spereon 3032 or 3232 Element Manager applications.

  • Page 251: Windows Security Dialog Box

    Diagnostics Windows Security Dialog Box Figure 3-10 b. Click Task Manager. The Windows Task Manager dialog box displays with the Applications page open by default (Figure 3-11). Windows Task Manager Dialog Box (Applications Page) Figure 3-11 MAP 0300: Console Application Problem Determination 3-37...
  • Page 252 Diagnostics c. Select (highlight) the McDATA Enterprise Fabric Connectivity Manager entry and click End Task. The EFC Manager application closes. Continue to the next step. Attempt to clear the problem by rebooting the EFC Server or customer-supplied server PC. If the customer-supplied server does not use the Windows 2000 operating system, refer to the supporting documentation to reboot the server.

  • Page 253: Lcd Panel During Boot Sequence

    Diagnostics Boot from LAN? Press <Enter> Figure 3-13 LCD Panel During Boot Sequence 4. Ignore the message. After ten seconds, the server performs the boot sequence from the BIOS. During the boot sequence, the server performs additional POSTs and displays the following operational information at the LCD panel: •...

  • Page 254: Efc Manager Login Dialog Box

    Diagnostics EFC Manager Login Dialog Box Figure 3-14 Did the Product View display and does the EFC Manager application appear operational? The problem is transient and the EFC Server appears operational. Contact the next level of support. Did the EFC Manager application display a dialog box with the message Connection to EFC Server lost - click OK to exit application or EFC Manager error n (where n is an error message number 1 through 8 inclusive)?
  • Page 255 Diagnostics Did the EFC Manager application display a dialog box with the message The software version on this EFC Server is not compatible with the version on the remote EFC Server? Go to step The EFC Manager applications running on the EFC Server and client workstation are not at compatible release levels.
  • Page 256 Diagnostics An attempt to download a firmware version from the EFC Server hard drive to the switch failed. Retry the operation (Manage Firmware Versions on page 4-48). Did the firmware version download to the switch? The EFC Server appears operational. A CTP card failure is suspected.

  • Page 257: Dr. Watson For Windows 2000 Dialog Box

    Diagnostics Dr. Watson for Windows 2000 Dialog Box Figure 3-15 Go to step An EFC Manager application error occurred and transmitted a handling exception event to the operating system. a. Click Cancel to close the Dr. Watson for Windows 2000 dialog box and EFC Manager application.

  • Page 258: Lcd Panel During Boot Sequence

    Diagnostics Did the EFC Server crash and display a blue screen with the system dump file in hexadecimal format (blue screen of death)? The EFC Server appears operational. Attempt to clear the problem by power cycling the EFC Server or customer-supplied server PC.

  • Page 259: Efc Manager Login Dialog Box

    Diagnostics • Hard disk capacity. • Virtual and physical memory capacity. c. After successful POST completion, the LCD panel displays a Welcome!! message, then continuously cycles through and displays server operational information. d. After rebooting the server at the LCD panel, log on to the EFC Server’s Windows 2000 desktop through a LAN connection to a browser-capable PC.

  • Page 260: Map 0400: Loss Of Console Communication

    Diagnostics Did the Product View display and does the EFC Manager application appear operational? The problem is transient and the EFC Server appears operational. Contact the next level of support. MAP 0400: Loss of Console Communication This MAP describes fault isolation of the Ethernet communication link between a switch and the EFC Server, or between a switch and a web browser PC running the SANpilot interface.

  • Page 261: Efc Management Services Window

    Diagnostics Was an event code 430, 431, 432, or 440 observed at the Sphereon 3032/3232 Event Log (EFC Server) or at the SANpilot event log? Go to step A transmission control protocol (TCP) reset command from the EFC Server caused the Ethernet connection to terminate. The connection recovers if the EFC Server is powered on and the EFC Management Services (EMS) application is running.
  • Page 262 Diagnostics Did the switch-to-EFC Server Ethernet connection recover? The switch-to-EFC Server connection is restored and appears operational. Contact the next level of support. Reboot the EFC Server PC. a. Click the Windows Start button. The Windows 2000 Workstation menu displays. b.

  • Page 263: Efc Manager Login Dialog Box

    Diagnostics Figure 3-19 EFC Manager Login Dialog Box Did the switch-to-EFC Server Ethernet connection recover? The switch-to-EFC Server connection is restored and appears operational. Contact the next level of support. Is fault isolation being performed at the switch or EFC Server? Remote fault isolation is being performed through the SANpilot interface.
  • Page 264 Diagnostics At the Product View, does a grey square appear at the alert panel and as the background to the icon representing the switch reporting the problem? The switch-to-EFC Server connection is restored and appears operational. The grey square indicates the EFC Server cannot communicate with the switch because: •...
  • Page 265 Diagnostics • The Sphereon 3032/3232 Status table is yellow, the Status field displays No Link, and the Reason field displays an error message. The following table lists the error messages and associated steps that describe fault isolation procedures. Error Message Action Never connected.

  • Page 266: Interconnecting Multiple Hubs

    Diagnostics Does the LAN configuration use multiple Ethernet hubs that are daisy-chained? Go to step Verify the hubs are correctly interconnected (refer to next figure). a. At the first (top) Ethernet hub, verify: 1. An RJ-45 Ethernet patch cable connects to port 24. 2.
  • Page 267 Diagnostics 2. An RJ-45 Ethernet patch cable connects to port 24. 3. The MDI switch is set to MDI (in). If not, set the switch using a pencil or other pointed instrument. c. At the last (bottom) Ethernet hub, verify: 1.
  • Page 268 Diagnostics • If the problem is associated with another switch or EFC Server, go to MAP 0000: Start MAP on page 3-6 to isolate the problem for that device. • If the problem is associated with an unrelated device, notify the customer and have the system administrator correct the problem.
  • Page 269 Diagnostics Did the switch-to-EFC Server Ethernet connection recover? The switch-to-EFC Server connection is restored and appears operational. Contact the next level of support. An instance of the EFC Manager application is open at another EFC Server and communicating with the switch. Notify the customer and either: •...

  • Page 270: Lcd Panel (Lan 2 Ip Address)

    Diagnostics b. After a few seconds, the LCD panel displays the following (Figure 3-21): LAN 2: 010.001.001.001 LCD Panel (LAN 2 IP Address) Figure 3-21 c. Depending on switch-to-server LAN connectivity, record the appropriate IP address (LAN 1 or LAN 2). Continue to the next step.

  • Page 271: Connection Description Dialog Box

    Diagnostics a. Remove the protective cap from the 9-pin maintenance port at the rear of the switch (a flat-tip screwdriver may be required). Connect one end of the RS-232 modem cable to the port. b. Connect the other cable end to a 9-pin communication port (COM1 or COM2) at the rear of the maintenance terminal PC.

  • Page 272: Connect To Dialog Box

    Diagnostics Connect To Dialog Box Figure 3-23 g. Ensure the Connect using field displays COM1 or COM2 (depending on the serial communication port connection to the switch) and click OK. The COMn dialog box displays (where n is 1 or 2). COMn Dialog Box (COM1 or COM2) Figure 3-24 h.

  • Page 273: Hyperterminal Window

    Diagnostics — Bits per second - 57600. — Data bits - 8. — Parity - None. — Stop bits - 1. — Flow control - Hardware. When the parameters are set, click OK. The HyperTerminal window displays. i. At the > prompt, type the user-level password (the default is password) and press Enter.

  • Page 274: Disconnect Verification Message Box

    Diagnostics Disconnect Verification Message Box Figure 3-26 m. Click Yes. The following message box appears: Save Session Device Verification Message Box Figure 3-27 n. Click No to exit and close the HyperTerminal application. o. Power off the maintenance terminal. p. Disconnect the RS-232 modem cable from the switch and the maintenance terminal.

  • Page 275: New Product Dialog Box

    Diagnostics c. Type the correct IP address and click OK. Did the IP address below the switch icon change to the new entry and did the Ethernet connection recover? The switch-to-EFC Server connection is restored and appears operational. Contact the next level of support. An incorrect product type is defined to the EFC Server a.
  • Page 276 Diagnostics The switch-to-EFC Server connection is restored and appears operational. The product at the configured IP address is not a McDATA managed product. Notify the customer of the problem. a. At the Product View, right-click the icon with the grey square representing the product reporting the problem.
  • Page 277 Diagnostics Does the switch appear powered on? Analysis for an AC power distribution or CTP card failure is not described in this MAP. Go to MAP 0000: Start MAP page 3-6. If this is the second time at this step, contact the next level of support.

  • Page 278: Connection Description Dialog Box

    Diagnostics b. Connect the other cable end to a 9-pin communication port (COM1 or COM2) at the rear of the maintenance terminal PC. c. Power on the maintenance terminal. After the PC powers on, the Windows desktop displays. d. Click the Windows Start button. The Windows Workstation menu displays.

  • Page 279: Connect-To Dialog Box

    Diagnostics Connect-To Dialog Box Figure 3-31 g. Ensure the Connect using field displays COM1 or COM2 (depending on the serial communication port connection to the switch), and click OK. The COMn dialog box displays (where n is 1 or 2). COMn Dialog Box (COM1 or COM2) Figure 3-32 h.

  • Page 280: Hyperterminal Window - Event Log

    Diagnostics — Bits per second - 57600. — Data bits - 8. — Parity - None. — Stop bits - 1. — Flow control - Hardware. When the parameters are set, click OK. The HyperTerminal window displays. i. At the C> prompt, type the user-level password (the default is password) and press Enter.

  • Page 281: Map 0500: Fan And Ctp Card Failure Analysis

    Diagnostics Disconnect Verification Message Figure 3-34 m. Click Yes. The following message box appears: Save Session Device Verification Message Figure 3-35 n. Click No to exit and close the HyperTerminal application. o. Power off the maintenance terminal. p. Disconnect the RS-232 modem cable from the switch and the maintenance terminal.
  • Page 282 Diagnostics • A blinking red and yellow diamond (failed FRU indicator) appears at the Product View or Hardware View. • An event code recorded at the Sphereon 3032/3232 Event Log or the SANpilot event log. • A Failed or Not Installed message associated with a fan at the SANpilot interface.
  • Page 283 Diagnostics Event Explanation Action Code Critically hot temperature warning (SBAR assembly Go to step thermal sensor). SBAR assembly shutdown due to thermal violation. Go to step High temperature warning (CTP card thermal sensor). Go to step Critically hot temperature warning (CTP card thermal Go to step sensor).
  • Page 284 Diagnostics Does the SANpilot interface appear operational? Analysis for an Ethernet link, AC power distribution, or CTP card failure is not described in this MAP. Go to MAP 0000: Start MAP on page 3-6. If this is the second time at this step, contact the next level of support.
  • Page 285 Diagnostics • One single-phase connection for each power supply. • Input power between 120 and 230 Vac. • Input current between 2 and 4 amps. • Input frequency between 47 and 63 Hz. Is facility power within specifications? Ask the customer to correct the facility power problem. When facility power is corrected, verify switch temperature cools to within the operational limit.

  • Page 286: Map 0600: Port Failure And Link Incident Analysis

    Diagnostics MAP 0600: Port Failure and Link Incident Analysis This MAP describes fault isolation for small form factor pluggable (SFP) transceivers and Fibre Channel link incidents. Failure indicators include: • One or more amber LEDs on the Fibre Channel ports illuminate. •...
  • Page 287 Diagnostics Event Explanation Action Code Unauthorized world wide name Go to step 21 Invalid attachment. Go to step Fibre Channel port failure. Go to step Loopback diagnostics port failure. Go to step SFP nonfatal error. Go to step SFP failure. Go to step Implicit incident.
  • Page 288 Diagnostics Is an amber port LED illuminated but not blinking (beaconing)? The switch appears operational, however a link incident or other problem may have occurred. Perform fault isolation at the EFC Server or customer-supplied server. Go to step As indicated by a message or event code 506, 512, or 514, a Fibre Channel port failed and the SFP optical transceiver must be removed and replaced.
  • Page 289 Diagnostics A Page cannot be found, Unable to locate the server, HTTP 404 - file not found, or other similar message appears. The message indicates the PC cannot communicate with the switch because: • The switch-to-PC Internet link could not be established. •...

  • Page 290: Port Operational States And Actions (Sanpilot)

    Diagnostics Port Operational States and Actions (SANpilot) Table 3-4 Operational State Action Offline Go to step Not Operational Go to step Port Failure Go to step Testing Internal or external loopback test in process. Exit MAP. Invalid Attachment Go to step Link Reset Go to...

  • Page 291: Port Operational And Led States (Efc Server)

    Diagnostics Does a yellow triangle (attention indicator) appear adjacent to a port graphic at the Hardware View? Go to step Inspect the port state and LED status for all ports with an attention indicator. a. At the Hardware View, double-click the port graphic with the attention indicator.
  • Page 292 Diagnostics A link incident may have occurred, but the LIN alerts option is not enabled for the port and the attention indicator does not appear. At the Hardware View, click Logs and select Link Incident Log. The Link Incident Log displays. If a link incident occurred, the affected port number is listed with one of the following messages.
  • Page 293 Diagnostics A switch port is unblocked and receiving the offline sequence (OLS) or not operational sequence (NOS) from an attached device. Inform the customer that the attached device failed or is set offline, and to take the appropriate corrective action. Exit MAP. Beaconing is enabled for the port.
  • Page 294 Diagnostics The bound WWN must be entered in the form of a raw WWN format (XX:XX:XX:XX:XX:XX:XX:XX) or must be a valid nickname. Ensure a valid WWN or nickname is entered. Did configuring the WWN or nickname solve the problem? The switch appears operational. Exit MAP. Contact the next level of support.

  • Page 295: Configure Ports Dialog Box

    Diagnostics The port connection conflicts with the configured port type. Either an expansion port (E_Port) is incorrectly cabled to a Fibre Channel device or a fabric port (F_Port) is incorrectly cabled to a fabric element (director or switch). a. At the EFC Server’s Hardware View, click the Configure icon at the navigation control panel and select Ports from the Configure menu.

  • Page 296: Configure Fabric Parameters Dialog Box

    Diagnostics Did reconfiguring the port type solve the problem? The switch appears operational. Exit MAP. Contact the next level of support. Exit MAP. One of the following mode-mismatch conditions was detected and an ISL connection is not allowed: • The switch is configured for operation in Open Fabric 1.0 mode and is connected to a fabric element not configured to Open Fabric 1.0 mode.
  • Page 297 Diagnostics Select the McDATA Fabric 1.0 option if the switch is fabric-attached only to other McDATA switches that are also operating in McDATA Fabric 1.0 mode. Select the Open Fabric 1.0 option if the fabric contains OEM switches that are open-fabric compliant.
  • Page 298 Diagnostics a. Notify the customer the port will be blocked. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the port and sets the attached device offline. b. Block the port. Refer to Block or Unblock a Port on page 4-45.

  • Page 299: Fabric Binding Dialog Box (First)

    Diagnostics Fabric Binding Dialog Box (First) Figure 3-38 b. Ensure the Enable Fabric Binding checkbox is enabled (checked) for both switches. c. At the first Fabric Binding dialog box (both switches), click Next. The second Fabric Binding dialog box displays. d.
  • Page 300 Diagnostics h. Ensure the Connection Policy radio buttons are compatible for both switches. i. Click Activate for each switch. The switch binding feature is consistently enabled for both switches. Did configuring the fabric and switch binding parameters solve the problem? The switch appears operational.

  • Page 301: Fabric Binding Dialog Box (Second)

    Diagnostics Fabric Binding Dialog Box (Second) Figure 3-40 d. Update the Fabric Membership List for both elements to ensure interswitch compatibility, then click Next. The third Fabric Binding dialog box displays. Fabric Binding Dialog Box (Third) Figure 3-41 MAP 0600: Port Failure and Link Incident Analysis 3-87...

  • Page 302: Switch Binding - Membership List Dialog Box

    Diagnostics e. At the third Fabric Binding dialog box, ensure the Fabric Membership List is updated and correct for each switch, then click Activate for each switch. The fabric binding feature is consistently enabled for both switches. Did updating the fabric membership lists solve the problem? The switch appears operational.
  • Page 303 Diagnostics b. At the Switch Binding - Membership List dialog box ensure the Switch Membership List is updated and correct for each switch, then click Activate for each switch. The switch binding feature is consistently enabled for both switches. Did updating the switch membership lists solve the problem? The switch appears operational.

  • Page 304: Clear Link Incident Alert(S) Dialog Box

    Diagnostics b. Select Clear Link Incident Alert(s). The Clear Link Incident Alert(s) dialog box displays. Clear Link Incident Alert(s) Dialog Box Figure 3-43 c. Select the This port (n) only radio button (where n is the port number) and click OK. The link incident clears. d.
  • Page 305 Diagnostics The Fibre Channel link and switch appear operational. Exit MAP. Clean fiber-optic connectors on the jumper cable. a. Notify the customer the port will be blocked. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the port and sets the attached device offline. b.

  • Page 306: Map 0700: Fabric, Isl, And Segmented Port Problem Determination

    Diagnostics Did the link incident recur? The attached device, Fibre Channel link, and switch appear operational. Exit MAP. Contact the next level of support. Exit MAP. The switch port reporting the problem is causing the recurrent link incident. The recurring link incident indicates port degradation and a possible pending failure.
  • Page 307 Diagnostics Event Explanation Action Code Login server database invalid. Go to step Name server database invalid. Go to step Management server database invalid. Go to step Management server internal error. Go to step Fabric controller database invalid. Go to step Maximum interswitch hop count exceeded.

  • Page 308: Port Properties Dialog Box

    Diagnostics a. At the Hardware View, click the port graphic. The Port Properties dialog box displays. b. Inspect the Operational State field. Port Properties Dialog Box Figure 3-44 NOTE: If the Open Trunking feature is installed and additional item will appear in the Port Properties dialog box, called Congested Threshold %.
  • Page 309 Diagnostics The following table lists port segmentation reasons and associated steps that describe fault isolation procedures. Segmentation Reason Action Incompatible operating parameters. Go to step Duplicate domain IDs. Go to step Incompatible zoning configurations. Go to step Build fabric protocol error. Go to step No principal switch.
  • Page 310 Diagnostics As indicated by an event code 063, the Fabric Controller software detected an: • Intrepid 6064 Director in a multiswitch fabric that has more than 48 ISLs attached. • Intrepid 6140 Director in a multiswitch fabric that has more than 70 ISLs attached.
  • Page 311 Diagnostics Byte 3 Segmentation Reason Action Incompatible operating parameters. Go to step Duplicate domain IDs. Go to step Incompatible zoning configurations. Go to step Build fabric protocol error. Go to step No principal switch. Go to step No response from attached switch (Hello Go to step Timeout).

  • Page 312: Configure Fabric Parameters Dialog Box

    Diagnostics Configure Fabric Parameters Dialog Box Figure 3-45 e. Type the recommended E_D_TOV and R_A_TOV values, then click Activate. f. Repeat steps d and e at the Hardware View for the switch attached to the segmented switch. Use the same E_D_TOV and R_A_TOV values.

  • Page 313: Configure Switch Parameters Dialog Box

    Diagnostics Parameters sub menu. The Configure Switch Parameters dialog box displays. Configure Switch Parameters Dialog Box Figure 3-46 d. Type the customer-determined preferred domain ID value, then click Activate. e. Repeat steps d and e at the Hardware View for the switch attached to the segmented E-Port (second switch).

  • Page 314: Active Zone Set View

    Diagnostics • Other characters are alphanumeric (a through z or 0 through 9), dollar sign ($), hyphen (-), caret (^), or underscore (_). b. Close the Element Manager application for the switch (Hardware View). The main EFC Manager window, or Product View (still active) displays.
  • Page 315 Diagnostics 3. Select (highlight) the zone name to be modified (and later deleted) at the Zone Library list, then select Copy Zone from the Actions menu on the dialog box. The Copy Zone dialog box displays. 4. Type the new zone name (specified by the customer) and click OK.
  • Page 316 Diagnostics Did reconnecting the cable solve the problem and did both switches join through the ISL to form a fabric? The switches, associated ISL, and multiswitch fabric appear operational. Initial program load (IPL) the switch (Reset or IPL the Switch page 4-43).
  • Page 317 Diagnostics c. Inspect the Reason field for the port. Is the Reason field blank or does it display an N/A message? The switch ISL appears operational. The Reason field displays a reason message. The following table lists segmentation reasons and associated steps that describe fault isolation procedures.

  • Page 318: Configure Fabric Parameters Dialog Box

    Diagnostics Configure Fabric Parameters Dialog Box Figure 3-48 d. At the Switch Priority field, select Principal, Never Principal, or Default (the default setting is Default). Then click Activate. e. Set the switch online (Set Online State on page 4-45) Did the switch priority change solve the problem and did both switches join through the ISL to form a fabric? The switches, associated ISL, and multiswitch fabric appear operational.
  • Page 319 Diagnostics Advise the customer of the problem and disconnect the interswitch link to the unsupported switch. Exit MAP. A 140 event code occurs only if the optional OpenTrunking feature is enabled. The event code indicates OpenTrunking firmware detected an ISL with Fibre Channel traffic that exceeds the configured congestion threshold.

  • Page 320: Bytes 8 Through 11 Failure Reasons And Actions

    Diagnostics Did the corrective action solve the problem and relieve the reported low BB_Credit condition? The ISL appears operational. Exit MAP. Contact the next level of support. Exit MAP. A 150 event code indicates a zone merge process failed during ISL initialization.
  • Page 321 Diagnostics • Failure reason 01 - An invalid data length condition caused an error in a zone merge frame. • Failure reason 08 - An invalid zone set format caused an error in a zone merge frame. • Failure reason F0 - A retry limit reached condition caused an error in a zone merge frame.

  • Page 322: Map 0800: Server Hardware Problem Determination

    Diagnostics MAP 0800: Server Hardware Problem Determination This MAP describes isolation of hardware-related problems with the customer-supplied server communicating with the switch through the SANpilot interface, EFC Server, or customer-supplied server running the EFC Manager application. The MAP provides high-level fault isolation instructions only. Refer to the documentation provided with the server for detailed problem determination and resolution.
  • Page 323 Diagnostics Are you performing fault isolation at one of the following servers? • The rack-mount EFC Server running the Windows 2000 Professional operating system. • A customer-supplied server running the client EFC Manager application and a Windows-based operating system (Windows 95, Windows 98, Windows 2000, Windows XP, or Windows NT 4.0).

  • Page 324: Shut Down Windows Dialog Box

    Diagnostics Windows 2000 Task Manager Dialog Box - Performance Figure 3-49 c. At the Physical Memory (K) portion of the dialog box, inspect the total amount of physical memory. d. Close the dialog box by clicking Close (X) at the upper right corner of the window.

  • Page 325: Shut Down Windows Dialog Box

    Diagnostics Shut Down Windows Dialog Box Figure 3-50 b. Select the Shut Down option from the list box and click OK. The EFC Server powers down. c. Wait approximately 30 seconds and press the power button on the LCD panel to power on the server and perform POSTs. During POSTs: 1.

  • Page 326: Efc Manager Login Dialog Box

    Diagnostics • Fan 1, fan 2, fan 3, and fan 4 rotational speed. • CPU temperature. • Hard disk capacity. • Virtual and physical memory capacity. d. After successful POST completion, the LCD panel displays a Welcome!! message, then continuously cycles through and displays server operational information.

  • Page 327: Shut Down Windows Dialog Box

    Diagnostics Did the EFC Manager Login dialog box display? Go to step At the EFC Manager Login dialog box, type a user name, password, and EFC Server name (obtained in MAP 0000: Start MAP page 3-6, and case sensitive), and click Login. The EFC Manager application opens and the Products View displays.

  • Page 328: Lcd Panel During Boot Sequence

    Diagnostics 1. The green LCD panel illuminates. 2. The green HDD LED blinks momentarily, and processor speed and random-access memory information display momentarily at the LCD panel. 3. After a few seconds, the LCD panel displays the following message pertaining to boot sequence selection (Figure 3-53): Boot from LAN?
  • Page 329 Diagnostics Did the Products View display and does the EFC Manager application appear operational? The server appears operational. Exit MAP. Re-install the EFC Manager application. Refer to Install or Upgrade Software on page 4-59 for instructions. Did the EFC Manager application install and open successfully? The server appears operational.
  • Page 330 Diagnostics McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual 3-116...

  • Page 331: Chapter 4 Repair Information

    Repair Information This chapter describes the repair and repair-related procedures for the Sphereon 3032/3232 Switch, and associated field-replaceable units (FRUs). These procedures are described: • Obtain log information. • Display and use EFC Server views. • Obtain and interpret port diagnostic and performance data, and perform port diagnostic loopback tests.

  • Page 332: Factory Defaults

    Repair Information Factory Defaults Table 4-1 lists the defaults for the passwords, and IP, subnet, and gateway addresses. Table 4-1 Factory-Set Defaults Item Default Customer password password Maintenance password level-2 IP address 10.1.1.10 IP address (factory preset) 10.1.1.10 Subnet mask 255.0.0.0 Gateway address 0.0.0.0...

  • Page 333: Using Log Information

    Repair Information Using Log Information The Enterprise Fabric Connectivity (EFC) Manager and Sphereon 3032/3232 Product Manager applicationprovide access to ten logs that provide information for administration, operation, and maintenance personnel. Each log stores up to 1,000 entries. The most recent entry appears at the top of a log. If a log is full, a new entry overwrites the oldest entry.

  • Page 334: Efc Audit Log

    Repair Information NOTE: For information on the SANPilot logs, review the SANpilot User Manual. EFC Audit Log The EFC Audit Log displays a history of user actions performed through the EFC Manager application. This information is useful for system administrators and users. To open the EFC Audit Log, select Audit Log from the Logs menu at the Products View.
  • Page 335 Repair Information EFC Event Log Figure 4-1 The event log contains the following columns: • Date/Time - the date and time the event was reported to the EFC Server. • Event - an event number and brief description of the event. Include both the event number and description when reporting an event to third-level customer support.

  • Page 336: Efc Session Log

    Repair Information EFC Session Log The Session Log displays a session (login and logout) history for the EFC Server, including the date and time, user name, and network address of each session. This information is useful for system administrators and users. To open the Session Log, select Session Log from the Logs menu at the Products View.

  • Page 337: Efc Fabric Log

    Repair Information • New Status - the status of the switch after to the reported status change (Operational, Degraded, Failed, or Unknown). EFC Fabric Log The log reflects the time and nature of changes made to a managed fabric (switch added or removed, ISL added or removed, fabric renamed or persisted, or zone set activated).

  • Page 338: Sphereon 3032 And 3232 Event Log

    Repair Information Sphereon 3032 and 3232 Event Log Figure 4-3 The log contains the following columns: • Date/Time - the date and time the switch event occurred. • Event - the three-digit event code associated with the event. Refer Appendix "Event Code Tables"for an explanation of event codes.

  • Page 339: Product Manager Hardware Log

    Repair Information Refresh the Event Log To ensure recently-created events appear in the Event Log, periodically refresh the log display. This is particularly important when inspecting the log for informational event codes to verify a repair procedure. To refresh the log, click Refresh at the bottom of the log window.

  • Page 340: Product Manager Link Incident Log

    Repair Information — PWR - power supply. Chassis slots for redundant power supplies are 0 and 1. Power supplies are FRUs. — FAN - cooling fan. Chassis slots for redundant fans are 0 through 3. Fans are FRUs. — CTP - control processor (CTP) card. The chassis slot is 0. The CTP card is not a FRU.
  • Page 341 Repair Information Link Incident Log Figure 4-5 The log contains the following columns: • Date/Time - the date and time the link incident occurred. • Port - the port number that reported the link incident (0 through 31). • Link Incident - a brief description of the link incident. Problem descriptions include: —...

  • Page 342: Product Manager Threshold Alert Log

    Repair Information Refresh the Link To ensure recently-created link incidents appear in the Link Incident Incident Log Log, periodically refresh the log display. To refresh the log, click Refresh at the bottom of the log window. Clear the Link Incident To ensure the Link Incident Log is up-to-date and not filled with archived incidents, periodically clear the log display.

  • Page 343: Open Trunking Log

    Repair Information • Name Name for the alert as configured through the Configure Threshold Alerts dialog box. • Port Port number where the alert occurred. • Type The type of alert: transmit (TX) or receive (RX). • Utilization % Percent usage of traffic capacity. This is the percent of the port’s throughput capacity achieved by the measured throughput.

  • Page 344: Sanpilot Logs

    Repair Information The log displays ISL congestion events that cause Fibre Channel traffic to be routed through an alternate ISL. Entries reflect the traffic re-route status at the managed switch. The log consists of the following columns: • Date/Time - Date and time the re-route action occurred. •...

  • Page 345: Using Views

    Repair Information • Event Log - A listing of messages generated by the product regarding errors and events. The four levels of events indicate an increasing level of severity, from Informational to Severe. • Open Trunking Re-Route Log - A log of open trunking re-route actions made by the product.

  • Page 346: Port List View

    Repair Information • Port List View. • FRU List View. • Node List View. • Performance View. • Topology View. • Zoning View. Port List View The Port List View (Figure 4-9) lists and provides status information for all switch ports. The information is useful to maintenance personnel for isolating port problems.
  • Page 347 Repair Information — Online, offline, or testing. — Beaconing. — Invalid Attachment. — Link incident or link reset — No light, not operational, or port failure. — Segmented E_Port. • Type - The type of port. Valid port types are a generic port (G_Port) that is not connected to a Fibre Channel device or switch, therefore light is not transmitted;...

  • Page 348: Fru List View

    Repair Information FRU List View The FRU List View ( Figure 4-10 on page 4-18 ) displays a list of all switch FRUs. The information is useful to maintenance personnel for fault isolation and repair verification. FRU List View Figure 4-10 To open the FRU List View from the Hardware View, click View and select FRU List.

  • Page 349: Node List View

    Repair Information — THM - thermal sensor. The chassis slot is 0 (on the CTP card). The thermal sensor is not a FRU. • Position-a number representing the FRU chassis position. The chassis (slot) position for a nonredundant FRU is 0. The chassis positions for redundant FRUs are 0 and 1.

  • Page 350: Performance View

    Repair Information • Node Type - the type of attached device. This information is supplied by the device (if supported). Node types include: — Unknown or other. — Hub, switch, gateway, or converter. — Host or host bus adapter (HBA). —...

  • Page 351: Zone Sets View

    Repair Information Zone Sets View Figure 4-12 Zone members appear as: • The unique 16-digit WWN identifying the device attached to the port. If a nickname is configured, the nickname appears instead. For example: 10:00:0206:77:43:B0:1C • A unique domain ID (1 through 31 inclusive) and port number (0 through 31).

  • Page 352: Performing Port Diagnostics

    Repair Information For a description of how to expand or collapse the active zone set list and an explanation of button functions at the bottom of the Zoning View, refer to the McDATA Enterprise Fabric Connectivity Manager User Manual (620-005001). Performing Port Diagnostics Port diagnostics are performed at the switch and Sphereon 3032/3232...

  • Page 353: Hardware View

    Repair Information Hardware View The Hardware View (Figure 4-13) displays a representation of and associated information about a specified switch. This information is useful to maintenance personnel for port-specific fault isolation and repair verification, link incidents, and port segmentation problems. •...

  • Page 354: Port Properties Dialog Box

    Repair Information Figure 4-14 Port Properties Dialog Box NOTE: If the Open Trunking feature is installed an additional item will appear in the Port Properties dialog box, called Congested Threshold %. This field displays the active congested threshold percentage currently configured in the Configure Open Trunking dialog box.
  • Page 355 Repair Information • 10-100 km Configuration - a user-specified state for the port (On or Off), configured through the Configure Ports dialog box. • LIN Alerts Configuration - a user-specified state for the port (On or Off), configured through the Configure Ports dialog box. •...
  • Page 356 Repair Information This field also displays reasons for Invalid Attachment state: • 01 Unknown. Invalid attachment reason cannot be determined. • 02 ISL connection not allowed on this port. Port is configured as an F_Port, but connected to switch or director. •...

  • Page 357: Performance View

    Repair Information • Threshold Alert - If a threshold alert exists for the port, an alert indicator (yellow triangle) will appear by the Threshold Alert field, and the configured name for the last alert received will appear in the field. •...
  • Page 358 Repair Information Each port bar graph in the upper portion of the view displays the instantaneous transmit or receive activity level for the port, and is updated every five seconds. The relative value displayed is the greater of either the transmit or receive activity (whichever value is greatest when sampled).

  • Page 359: Perform Loopback Tests

    Repair Information • Clear link incident alerts. • Reset the port. • Configure Port Binding. When a port is selected, the bottom half of the Performance View displays the following tables of cumulative port statistics and error count values. These statistics correspond to values defined in the Fabric Product management information base (MIB).

  • Page 360: Port Diagnostics Dialog Box

    Repair Information NOTE: An SFP transceiver must be installed in the port during the test. A switch can remain attached during the test. 2. At the EFC Server, open the EFC Manager application. The Product View displays. 3. Select the icon representing the switch to be tested. The Hardware View for the selected switch displays.
  • Page 361 Repair Information 9. Verify beaconing is enabled, then click Next. The message Press START Test to begin diagnostics appears, and the Next button changes to a Start Test button. 10. Click Start Test. The test begins and: — The Start Test button changes to a Stop Test button —...
  • Page 362 Repair Information 4. At the Hardware View, verify the location of the port to be tested. When the mouse pointer is passed over the graphical port on the front view of the switch, the port highlights with a blue border and an pop-up displays Switch Port.

  • Page 363: Perform Channel Wrap Test

    Repair Information As a port is tested, the amber LED flashes (beacons) and the green LED illuminates (indicating loopback traffic through the port). NOTE: Click Stop Test at any time to abort the loopback test. 14. When the test completes, test results appear (for each port tested) as Port xx: Passed! or Port xx: Failed! in the message area of the dialog box.

  • Page 364: Swapping Ports

    Repair Information Channel Wrap On for Port n Dialog Box Figure 4-17 6. Click OK to enable channel wrapping for the port. Swapping Ports Use the port swap procedure to swap a device connection and logical port address from a failed Fibre Channel port to an operational port. Because both ports are blocked during the procedure, switch communication with the attached device is momentarily disrupted.

  • Page 365: Swap Ports Dialog Box

    Repair Information Swap Ports Dialog Box Figure 4-18 5. At the First address and Second address fields, type the logical port addresses (in hexadecimal format) of the pair of ports to be swapped. The ports are automatically blocked during the procedure.

  • Page 366: Collecting Maintenance Data

    Repair Information Collecting Maintenance Data When the switch operational firmware detects a critical error, the switch automatically copies the contents of dynamic random access memory (DRAM) to a dump area in FLASH memory on the CTP card, then transfers (through the Ethernet connection) the captured dump file from FLASH memory to the EFC Server hard drive.

  • Page 367: Operations Panel (Maintenance Page With Dump Retrieval Tab)

    Repair Information Operations Panel (Maintenance Page with Dump Retrieval Tab) Figure 4-19 3. Right-click the CTP Dump link to open a list of menu options. 4. Select the Save Target As menu option. The Save As dialog box displays (Figure 4-20 on page 4-37).

  • Page 368: Download Complete Dialog Box

    Repair Information 6. At the Save As dialog box, select the floppy drive (A:\) from the Save in drop-down menu, type a descriptive name for the dump file in the File name field, and click Save. 7. The Download complete dialog box displays (Figure 4-21) with a progress bar that shows percent completion of the dump file...

  • Page 369: Efc Server

    Repair Information 8. When the process completes, click Close to close the dialog box. 9. Remove the diskette with the newly-collected maintenance data from the browser PC floppy drive. Return the diskette with the failed FRU to McDATA for failure analysis. EFC Server To collect maintenance data (retrieve the dump file from the EFC Server hard drive) from the Sphereon 4500 Product Manager...

  • Page 370: Clean Fiber-Optic Components

    Repair Information c. Click Next to proceed to the second window of the InCD wizard. Use the default parametersdisplayed at each window, and click Next and Finish as appropriate to complete the CD formatting task. d. When the rewritable CD is formatted, the red down arrow associated with the InCD icon changes to a green up arrow.

  • Page 371: Power-On Procedure

    Repair Information 2. Disconnect the fiber-optic cable from the SFP. Use compressed air to blow any contaminants from the connector as shown in part A Figure 4-24. — Keep the air nozzle approximately 50 millimeters (two inches) from the end of the connector and hold the can upright. —...

  • Page 372: Power-Off Procedure

    Repair Information A McDATA-supplied power cord is provided for each switch power supply. To prevent electric shock when connecting the switch to primary facility power, use only the supplied power cord(s), and ensure the facility power receptacle is the correct type, supplies the required voltage, and is properly grounded.

  • Page 373: Reset Or Ipl The Switch

    Repair Information 3. Turn off both power switches at the rear of the unit. 4. If servicing the switch, disconnect the power cord(s) from the input power module at the rear of the switch. This step is not required when performing a power cycle. Reset or IPL the Switch A switch reset using the IML button (at the switch front panel) or IPL (at the Product Manager application) are functionally equivalent.

  • Page 374: Ipl The Switch

    Repair Information — As the network connection drops, the Status table turns yellow, the Status field displays No Link, and the State field displays a reason message. — The alert panel at the bottom of the navigation control panel displays a grey square, indicating switch status is unknown. —...

  • Page 375: Set The Switch Online Or Offline

    Repair Information Set the Switch Online or Offline This section describes procedures to set the switch online or offline. These operating states are described as follows: • Online - when the switch is set online, an attached device can log in to the switch if the port is not blocked.

  • Page 376: Set Offline State

    Repair Information Set Offline State To set the switch offline: 1. Notify the customer the switch is to be set offline. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the switch and sets attached devices offline. 2. At the EFC Server, open the EFC Manager application. The Product View displays.

  • Page 377: Unblock A Port

    Repair Information 2. At the EFC Server, open the EFC Manager application. The Product View displays. 3. Select the icon representing the switch with the port to be blocked. The Hardware View for the selected switch displays. 4. Move the pointer over the port and right-click the mouse to open a list of menus.

  • Page 378: Manage Firmware Versions

    Repair Information 5. Click OK. The following occur to indicate the port is unblocked (and online): — The emulated green LED associated with the port illuminates at the Hardware View. — The green LED associated with the port illuminates at the switch.

  • Page 379: Add A Firmware Version

    Repair Information 3. At the navigation control panel, select Firmware Library from the Maintenance menu. The Firmware Library dialog box displays. 4. The firmware version displays at the lower left corner of the dialog box in XX.YY.ZZ format, where XX is the version level, YY is the release level, and ZZ is the patch level.
  • Page 380 Repair Information c. Click the Login hyperlink. The McDATA Central Site page displays. d. Type a member name and password (both are case sensitive) and click Sign In. The File Libraries page displays. NOTE: If required, obtain the customer-specific member name and password from the customer or next level of support.
  • Page 381 Repair Information 5. Click New. The New Firmware Version dialog box displays. 6. Select the desired firmware version file (downloaded in step from the EFC Server diskette drive or hard drive. Ensure the correct directory path and filename appear in the File name field and click Save.

  • Page 382: Modify A Firmware Version Description

    Repair Information 10. To send the firmware version to a switch, refer to Download a Firmware Version to a Switch on page 4-53. Modify a Firmware To modify the description of a switch firmware version in the library Version Description stored on the EFC Server hard drive: 1.

  • Page 383: Delete A Firmware Version

    Repair Information 6. The new description for the firmware version displays in the Firmware Library dialog box. Click Close to close the dialog box and return to the Product Manager application. Delete a Firmware To delete an switch firmware version from the library stored on the Version EFC Server hard drive: 1.
  • Page 384 Repair Information NOTE: When downloading a firmware version, follow all procedural information in the release notes or EC instructions that accompany the firmware version. This information supplements information in this general procedure. To download a firmware version to a switch: 1.
  • Page 385 Repair Information 7. Select the firmware version to be downloaded and click Send. The send function verifies existence of certain switch conditions before the download begins. If an error occurs, a message displays indicating the problem must be fixed before the firmware download.

  • Page 386: Manage Configuration Data

    Repair Information card. The switch then performs an IPL, during which the switch-to-EFC Server link drops momentarily and the following occur at the Product Manager application: — As the network connection drops, the Status table turns yellow, the Status field displays No Link, and the State field displays a reason message.

  • Page 387: Back Up The Configuration

    Repair Information • Simple network management protocol (SNMP) configuration information, including trap recipients, community names, and write authorizations. • Zoning configuration information, including the active zone set and default zone state. NOTE: The switch must be set offline prior to restoring or resetting the configuration file.

  • Page 388: Restore The Configuration

    Repair Information Restore the To restore the switch configuration file from the EFC Server: Configuration 1. Notify the customer that the switch is to be set offline. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the switch and sets attached devices offline. 2.

  • Page 389: Reset Configuration Data

    Repair Information Reset Configuration NOTE: This procedure resets the switch IP address to the default of 10.1.1.10 and may disrupt server-to-switch communication. Data To reset the switch data to the factory default settings: 1. Notify the customer the switch is to be set offline. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the switch and sets attached devices offline.
  • Page 390 Repair Information NOTE: When installing or upgrading a software version, follow all procedural information in the release notes or EC instructions that accompany the software version. This information supplements information in this general procedure. To install or upgrade the EFC Manager application and associated applications to the EFC Server: 1.
  • Page 391 Repair Information h. When the process completes, click Close to close the dialog box. The new software version executable file is downloaded and saved to the EFC Server or PC hard drive. i. If the executable file was downloaded to a PC (not the EFC Server), transfer the firmware version file to the EFC Server by diskette or other electronic means.
  • Page 392 Repair Information 9. Follow the online instructions for the InstallAnywhere program. Click Next, Install, or Done as appropriate. 10. Power off and reboot the rack-mount EFC Server. a. At the Windows 2000 desktop, click Start at the left side of the task bar (bottom of the desktop), then select Shut Down.
  • Page 393 Repair Information NOTE: Do not simultaneously press the Ctrl, Alt, and Delete keys. This action logs the user on to the browser-capable PC, not the rack-mount EFC Server. f. Type the default Windows 2000 user name and password and click OK. The EFC Server’s Windows 2000 desktop opens and the EFC Manager Login dialog box displays.
  • Page 394 Repair Information McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual 4-64...

  • Page 395: Chapter 5 Fru Removal And Replacement

    FRU Removal and Replacement This chapter describes the removal and replacement procedures (RRPs) for the Sphereon 3032/3232 field-replaceable units (FRUs). Do not remove a FRU until a failure is isolated to that FRU. If fault isolation was not performed, refer to MAP 0000: Start MAP page 3-6.

  • Page 396: Procedural Notes

    FRU Removal and Replacement Procedural Notes Note the following: 1. Read the removal and replacement procedures (RRPs) for that FRU before removing the FRU. 2. Follow all WARNING and CAUTION statements and statements in the preface of this manual. 3. After completing a FRU replacement, clear the event code reporting the failure and the event code reporting the recovery from the Sphereon 3032/3232 Event Log (at the Enterprise Fabric Connectivity (EFC) Server).

  • Page 397: Replacement

    FRU Removal and Replacement b. Pull the SFP out of the chassis. 7. At the EFC Server’s Hardware View, select Event Log from the Logs menu. The Event Log displays. Ensure the following event code appears in the log: — 510 - SFP hot-insertion initiated. Replacement To install an SFP in a switch port: 1.

  • Page 398: Rrp: Power Supply

    FRU Removal and Replacement If an event code 513 does not appear in the log, go to MAP 0000: Start MAP on page 3-6 to isolate the problem. 7. At the EFC Server’s Hardware View: a. Ensure no alert symbols appear that indicate a failure (yellow triangle or red diamond).

  • Page 399: Replacement

    FRU Removal and Replacement 1. Identify the defective power supply from the extinguished green LED at the switch or failure information at the EFC Server’s Hardware View. 2. Turn off the power switch on the power supply. 3. Disconnect the AC power cord from the power supply. 4.

  • Page 400: Rrp: Cooling Fan Fru

    FRU Removal and Replacement 9. Inspect the power supply to ensure that the green LED is illuminated. If the green LED is extinguished, go to MAP 0000: Start MAP on page 3-6 to isolate the problem. 10. At the EFC Server’s Hardware View, select the Event Log option from the Logs icon.

  • Page 401: Replacement

    FRU Removal and Replacement Replacement To replace a cooling fan FRU: 1. Remove the replacement cooling fan FRU from its shipping container. 2. Inspect the rear of the fan FRU for bent or broken connector pins. If any pins are damaged, obtain a new fan FRU. 3.

  • Page 402: Rrp: Ctp Card - Switch Replacement

    FRU Removal and Replacement RRP: CTP Card - Switch Replacement Some event codes indicate a CTP card failure, as do some diagnostic paths through MAPs. The CTP card is not a FRU, and cannot be replaced. CTP card failure requires replacement of the entire switch. If the failed switch provides a critical singular link in the fabric, and that link is still operating, it may be necessary to schedule down-time for this replacement.
  • Page 403 FRU Removal and Replacement 5. Set the IP address, subnet mask, and gateway address the same as the failed switch and press Enter. 6. Close Hyperterminal and disconnect the maintenance terminal. — Connect the switch to the LAN. — Configure the switch for the EFCM application: 1.
  • Page 404 FRU Removal and Replacement 1. At the hardware view, select firmware library from the maintenance icon and verify that the firmware version is the same as that running on the existing fabric. The active version is displayed at the bottom of the display. To upgrade/download the active version, select the correct version and select SEND.

  • Page 405: Chapter 6 Illustrated Parts Breakdown

    Illustrated Parts Breakdown This chapter provides an illustrated parts breakdown for Sphereon 3032/3232 Switch field-replaceable units (FRUs). Exploded-view assembly drawings are provided for: • Front-accessible FRUs. • Rear-accessible FRUs. • Power plugs and receptacles. Exploded-view illustrations portray the switch disassembly sequence.

  • Page 406: Rear-Accessible Frus

    Illustrated Parts Breakdown Front-Accessible FRUs Figure 6-1 Table 6-1 Front-Accessible FRU Parts List Ref. Part Number Description Qty. 002-002470-002 Base assembly, Sphereon 3032/3232 Switch, without optics Reference 803-000054-385 Transceiver, optical, shortwave laser, 1.0625 Gbps, 0 to 32 850 nm, LC (3016) 803-000064-386 Transceiver, optical, shortwave laser, 2.125 Gbps, 850 nm, LC (3216)

  • Page 407: Rear-Accessible Frus

    Illustrated Parts Breakdown Rear-Accessible FRUs Figure 6-2 Rear-Accessible FRU Parts List Table 6-2 Ref. Part Number Description Qty. 002-002470-200 Base assembly, Sphereon 3232 Switch, without optics Reference 002-002342-300 Power supply assembly (includes one cooling fan, P/N 002-002343-400) 002-002343-400 Fan, cooling Rear-Accessible FRUs...

  • Page 408: Power Plugs And Receptacles

    Illustrated Parts Breakdown Power Plugs and Receptacles Figure 6-3 illustrates optional power plugs and receptacles. Table 6-3 is the associated parts list. The table includes reference numbers to the figure, feature numbers, and descriptions. Figure 6-3 Power Plugs and Receptacles McDATA®...

  • Page 409: Power Cord And Receptacle List

    Illustrated Parts Breakdown Power Cord and Receptacle List Table 6-3 Ref. Part Number Description Feature 806-000004-001 Power cord, AC, United Kingdom 1012 BS 1363 right angle, 250 volts, 10 amps, 2.8 meters Receptacle: BS 1363 806-000005-001 Power cord, AC, European Community 1013 CEE 7/7 straight, 250 volts, 10 amps, 2.5 meters Receptacle: CEE 7...
  • Page 410 Illustrated Parts Breakdown Power Cord and Receptacle List (continued) Table 6-3 Ref. Part Number Description Feature 806-000042-000 Power cord, AC, North America 1016 NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 2.8 meters Receptacle: NEMA L6-15R 806-000042-000 Power cord, AC, North America 1029 NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 2.8 meters Receptacle: NEMA L6-15R...

  • Page 411: Appendix A Messages

    Invisible Body Tag Messages This appendix lists information and error messages that appear in pop-up message boxes at the Sphereon 3032/3232 Element Manager. The text of each message is followed by a description and recommended course of action. Sphereon 3032/3232 Element Manager Messages This section lists Sphereon 3032/3232 Element Manager information and error messages in alphabetical order.
  • Page 412 Messages Description Confirmation to activate a new address configuration. Action Click Yes to confirm activating the new address configuration or No to cancel the operation. Message All configuration names must be unique. Description All address configurations must be saved with unique names. Action Save the configuration with a different name that is unique to all saved configurations.
  • Page 413 Messages Descripton Firmware level is below 6.0 and user attempted to change a port type in the Configure Ports dialog box while FICON management style is enabled, but the optional SANtegrity Binding feature is not installed. Action Informational message. If the firmware is below 6.0, install SANtegrity Binding feature before changing port types inthe Configure Ports dialog box while using FICON Managment style.
  • Page 414 Messages Action Informational message. Install SANtegrity Binding before changing port types in the Configure Ports dialog box while in FICON management style. Message Cannot disable Switch Binding while Enterprise Fabric Mode is active and the switch is Online. Description User attempted to disable switch binding through the Switch Binding Change State dialog box, but Enterprise Fabric Mode is enabled.
  • Page 415 Messages • Disable Enterprise Fabric Mode option by selecting the appropriate fabric in the Fabric Tree portion of the EFC Manager window (Fabrics tab) and then selecting Enterprise Fabric Mode from the Fabrics menu. When the Enterprise Fabric Mode dialog box displays, click Start and follow prompts to disable the feature.
  • Page 416 Messages Action Configure the switch offline through the Set Online State dialog box then retry the operation. Message Cannot remove all slot assignments from Partition 0. Description The user has attempted to remove all slots from Partition 0, which would leave the partition disabled. The director firmware requires that Partition 0 be enabled.
  • Page 417 Messages Message Cannot retrieve port information. Description Port information cannot be retrieved. The link is down or busy. Action Retry the operation later. If the condition persists, contact support personnel. Message Cannot retrieve port statistics. Description Port statistics cannot be retrieved. The link is down or busy. Action Retry the operation later.
  • Page 418 Messages Action Run diagnostics on an E-port only when it is not active. Message Cannot run diagnostics while a device is logged-in to the port. Description A device is logged in to the port where a diagnostic test is attempted. Action Log out the device and run the diagnostic test again.
  • Page 419 Messages Message Cannot set all ports to 1 Gb/sec due to port speed restriction on some ports. Description Displays if you try to set ports to operate at 1 Gb/sec data speed through the Configure Ports dialog box and some ports do not support speed configuration.
  • Page 420 Messages Description Switch date and time cannot be set. The link is down or busy. Action Retry the operation later. If the condition persists, contact support personnel. Message Cannot set switch state. Description Switch state cannot be set. The link is down or busy. Action Retry the operation later.
  • Page 421 Messages Action Perform a swap only on a port that is installed. Message Click OK to remove all contents from log. Description Requesting confirmation that you want all contents removed from the log. Action Click OK to continue or Cancel to cancel the operation. Message Continuing may overwrite host programming.
  • Page 422 Messages Message Could not remove dump files from server. Description Dump files could not be removed from server. Link may be down or switch may be busy. Action Retry the operation later. If the condition persists, contact support personnel. Message Could not stop port diagnostics.
  • Page 423 Messages Message Device applications should be terminated before starting diagnostics. Press NEXT to continue. Description Device application is not terminated. Action Terminate device application before running port diagnostics. Message [device WWN] cannot be removed from the Switch Membership List while participating in Switch Binding. The device must be isolated from the switch, or Switch Binding deactivated before it can be removed.
  • Page 424 Messages Message Do you want to continue with IPL? Description Requesting confirmation to proceed with an IPL. Action Click Yes to confirm the IPL or Cancel to cancel the operation. Message Duplicate community names require identical write authorizations. Description Duplicate community names exist that have conflicting or different write authorizations.
  • Page 425 Messages Message Error retrieving port information. Description An error occurred while retrieving port information. The link is down or busy. Action Retry the operation later. If the condition persists, contact support personnel. Message Error retrieving port statistics. Description An error occurred while retrieving port statistics. The link is down or busy.
  • Page 426 Messages Message Feature not supported. The ’product name’ must be running version 05.00.00 or higher. Description The enterprise operating system (E/OS) version on the hardware product (switch or director) is lower than 05.00.00. This message only displays if the optional Open Trunking feature is installed. Action Install E/OS version 5.00.00 or higher on the hardware product.
  • Page 427 Messages Description Firmware file input/output error occurred. Action Contact support personnel. Message Firmware file not found. Description Firmware file deleted from the EFC Server. Action Add firmware to library. Message Incompatible configuration between management style and management server. Description The user has selected the open systems management style, but has the FICON Management Server feature installed, and is attempting to activate the management style.
  • Page 428 Messages Action Select Yes to install the feature key or No to not install. Message Internal file transfer error received from switch. Description Switch detected an internal file transfer error. Action Contact support personnel. Message Invalid character in field. Description Invalid character in the input field.
  • Page 429 Messages Description Network address specified is not known by the domain name server. Action Check the input address and specify the correct network address. Message Invalid port address. Description Invalid port address has been entered. Action Verify port address through the Configure Addresses - “Active” dialog box (FICON mode only) and re-enter.
  • Page 430 Messages Message Invalid serial number for this feature key. Description The serial number and the feature key did not match. Action Ensure that the feature key being installed is specifically for this switch serial number. Message Invalid UDP port number. Description UDP port number must be an integer from 1 through 65535.
  • Page 431 Messages Message Invalid value for day (1 - 31). Description Value for day must be an integer from 1 through 31. Action Enter a value from 1 through 31. Message Invalid value for E_D_TOV. Description Value for E_D_TOV must be an integer from 2 through 600, measured in tenths of a second.
  • Page 432 Messages Message Invalid value for second (0 - 59). Description Value for second must be an integer from 0 through 59. Action Enter a value from 0 through 59. Message Invalid value for threshold (1-99)%. Description Value entered for each port in the Configure Open Trunking dialog box must be in the range from 1 to 99.
  • Page 433 Messages Description Log is in use by another Element Manager. Action Retry the operation later. Message Loopback plug(s) must be installed on ports being diagnosed. Press Next to continue. Description External loopback diagnostics require an optical loopback plug to be installed.
  • Page 434 Messages Description A file was not selected in the Firmware Library dialog box before an action, such as modify or send was performed. Action Click a firmware version in the dialog box to select it, then perform the action again. Message No firmware versions to delete.
  • Page 435 Messages Message Performing this operation will change the current state to Offline. Description This operation causes the switch to go offline. Action N/A. An informational message. Message Performing this operation will change the current state to Online. Description This operation causes the switch to go online. Action N/A.
  • Page 436 Messages Action Review the Switch Binding Membership List to determine if the devices should be members. Message Port cannot swap to itself. Description Port addresses entered in the Swap Ports dialog box are the same. Action Make sure that address in the first and second port address fields are different.
  • Page 437 Messages Message R_A_TOV must be greater than E_D_TOV. Description R_A_TOV must be greater than E_D_TOV. Action Change one of the values so that R_A_TOV is greater than E_D_TOV. Message Resource is unavailable. Description The specified operation cannot be performed because the product is unavailable.
  • Page 438 Messages Message SNMP trap address not defined. Description An SNMP trap address must be defined if a community name is defined. Action Define an SNMP address. Message Switch Binding was removed from attached devices that are also participating in Port Binding. Please review the Port Binding Configuration.
  • Page 439 Messages Message Switch clock alert mode must be cleared before enabling period synchronization. Description Clock alert mode is enabled through the Configure FICON Management Server dialog box and user is attempting to enable Periodic Date/Time Synchronization through the Configure Date and Time dialog box.
  • Page 440 Messages Message The default zone must be disabled to configure. Description The message displays when the user attempts to change the manage- ment style to the open fabric management style and the default zone is enabled. Action Disable the default zone and repeat the operation. Message The EFC Server is busy processing a request from another Element Manager...
  • Page 441 Messages Message The IPL configuration cannot be deleted. Description A user attempted attempted to delete the IPL address configuration. This operation was not allowed. Action Cancel the operation. Message The link to the switch is not available. Description The link from the EFC Server to the switch is not available. Action Check Ethernet connection.
  • Page 442 Messages Description The feature set currently installed for this system contains features that are not being installed with the new feature key. To activate the new feature key, you must set the switch offline. Activating the new feature set, however, will remove current features not in the new feature set.
  • Page 443 Messages Message This feature has not been installed. Please contact your sales representative. Description Indicator that the feature has not been installed on this switch. Action Contact your sales representative to obtain the desired feature. Message Threshold alerts are not supported on firmware earlier than 01.03.00.
  • Page 444 Messages McDATA® Sphereon 3032 and 3232 Installation and Service Manual A-34...

  • Page 445: Event Code Tables

    Invisible Body Tag Event Code Tables This appendix lists all three-digit McDATA Sphereon 3032/3232 Switch event codes and provides detailed information about each code. Event codes are listed in numerical order and in tabular format. An event is an occurrence (state change, problem detection, or problem correction) that requires user attention or that should be reported to a system administrator or service representative.
  • Page 446 Event Code Tables may also illuminate the system error (ERR) light-emitting diode (LED) on the front panel. In addition to numerical event codes, the tables in this appendix also provide a: • Message - a brief text string that describes the event. •...

  • Page 447: System Events (000 Through 199

    Event Code Tables System Events (000 through 199) Event Code: 001 Message: System power-down Severity: Informational Explanation: Power to the switch was shut down, either with the main power switch or through loss of the ac source. This event is distributed the next time the switch powers on, but the date and time of the event reflect the time the shutdown occurred.
  • Page 448 Event Code Tables Event Code: 021 Message: Name Server database found to be invalid Severity: Minor Explanation: Following an IML, CTP hot-plug, CTP card failover, or LIC load, a Name Server database failed its validation. All Fabric Services databases are initialized to an empty state resulting in an implicit Fabric logout of all attached devices.
  • Page 449 Event Code Tables Event Code: 051 Message: Management Server database found to be invalid Severity: Minor Explanation: Following an IML, CTP hot-plug, CTP failover, or LIC load, a Management Server database failed its validation. All Management Services databases are initialized to an empty state resulting in an implicit logout of all attached devices logged in with the Management Server.
  • Page 450 Event Code Tables Event Code: 052 Message: Management Server internal error, an indication of asynchronous status report activation, or an indication that a mode register update has occurred. Severity: Informational Explanation: The Management Server subsystem detected an internal operating error within the switch, or an asynchronous status is to be reported to a Host, or an idication that a mode register has occurred.
  • Page 451 Event Code Tables Event Code: 061 Message: Fabric Controller database found to be invalid Severity: Minor Explanation: Following an IML, CTP hot-plug, CTP failover, or LIC load, a Fabric Controller database failed its validation. All Fabric Services databases are initialized to an empty state resulting in a momentary loss of inter-switch communications.
  • Page 452 Event Code Tables Event Code: 063 Message: Remote switch has too many ISLs. Severity: Major Explanation: The switch indicated in the event data (Domain ID) has too many ISLs attached to it. That switch is unreachable from this switch. Action: Reduce the number of ISLs on the indicated switch to a number that within the limits (128 ISLs per switch).
  • Page 453 Event Code Tables Event Code: 070 Message: E_Port has become segmented Severity: Informational Explanation: E_Port has recognized an incompatibility with the switch connected to the other end of the link, preventing the two fabrics from joining. Segmented E_Ports will not carry Class 2 or Class 3 traffic (traffic from attached devices), but will carry Class F traffic (traffic originating from the switch for management and control).
  • Page 454 Event Code Tables Event Code: 071 Message: The switch has become isolated Severity: Informational Explanation: The switch has isolated itself from all other switches in a multi-switch fabric. This event will be accompanied by one or more 070 event codes. See the Event Data for the Segmentation Reason code. Action: Action depends on the segmentation reason code in the Event Data.
  • Page 455 Event Code Tables Event Code: 072 Message: E_Port connected to unsupported switch Severity: Informational Explanation: The device connected to the other end of the interswitch link is not compatible. Action: Disconnect the interswitch link. Event Data: No supplementary data included with this event. Distribution: Switch EFC Server...
  • Page 456 Event Code Tables Event Code: 074 Message: ISL frame delivery error threshold. Severity: Informational Explanation: The number of fabric controller frame delivery erors exceeded a threshold over an E_Port and frabric init problems (event 73) were detected. Most fabric init problems are due to control fram e delivery problems. This event provides an indication of undelivered frames after they have caused problems with the fabric initialization process.
  • Page 457 Event Code Tables Event Code: 081 Message: Port has been set to Invalid Attachment state. Severity: Informational Explanation: The port has recognized an incompatibility with the device connected to the other end of the link, preventing the two devices from joining. Ports that are isolated will not carry Class 2 or Class 3 traffic, and will reject Class F traffic..
  • Page 458 Event Code Tables Event Code: 120 Message: Error detected while processing system management command. Severity: Informational Explanation: This event occurrs when the switch receives a command from the management tool (EFCM) that does not meet specified boundary conditions. This may occurr as a result of a network communication error. The switch rejects the command, then disconnects from the management tool to force error recovery processing.
  • Page 459 Event Code Tables Event Code: 140 Message: Congestion has been detected on an ISL Severity: Informational Explanation: Open Trunking firmware has detected an ISL that has Fibre Channel traffic that exceeds the configured offload threshold. Action: Review the fabric topology using McDATA’s switch topology guidelines - This condition may be corrected by adding parallel ISLs, increasing the link speed of he ISL, or by moving devices to different locations in the fabric.
  • Page 460 Event Code Tables Event Code: 142 Message: Low BB Credit has been detected on an ISL Severity: Informational Explanation: Open Trunking firmware has detected a transmit ISL that has no credits for data transmission for a portion of time greater than the low transmit BB Credit threshold. This is an indication of congestion in the fabric downstream from the exit port.
  • Page 461 Event Code Tables Event Code: 150 Message: Zone Merge Failure Severity: Informational Explanation: There was a failure in the Zone Merge process during ISL initialization. Either a noncompatible Zone Set was detected or there was a problem with delivery of the Zone Merge frame. This event is always preceded by an ISL segmentation event (event code 70).
  • Page 462 Event Code Tables Event Data for Event Code 150 Byte 0-3: Number of the port with the Zone Merge failure. 05 = Zone Merge Error - Too long if Reason is 0A. Byte 4-7: Response Code: 06 = Zone Set Definition too Long. 01 = Fabric Busy.
  • Page 463 Event Code Tables Event Code: 151 Message: Fabric configuration failure. Severity: Informational. Explanation: A fabric-wide configuration activation process failed. An event code 151 is recorded only by the managing switch in the fabric. The event code is intended to help engineering support personnel fault isolate a fabric-wide configuration failures.

  • Page 464: Power Supply Events (200 Through 299

    Event Code Tables Power Supply Events (200 through 299) Event Code: 200 Message: Power supply ac voltage failure Severity: Major Explanation: Either the ac input to the indicated power supply has been lost, or the ac voltage has failed in the power supply module.
  • Page 465 Event Code Tables Event Code: 201 Message: Power supply DC voltage failure Severity: Major Explanation: The DC voltage has failed on the indicated power supply. This event can only occur when dual power supplies are installed. The second supply automatically assumes the full load to continue providing uninterrupted system power.
  • Page 466 Event Code Tables Event Code: 203 Message: Power supply ac voltage recovery Severity: Informational Explanation: The ac voltage on the indicated power supply has been restored. This event can only occur when dual power supplies are installed. Both supplies automatically adjust to share the system load. Action: No action required.
  • Page 467 Event Code Tables Event Code: 206 Message: Power supply removed Severity: Informational Explanation: The indicated supply has been removed from the switch while system power was on. This event can only occur when dual power supplies are installed. The other power supply automatically adjusts to assume the system full load providing uninterrupted system power.
  • Page 468 Event Code Tables Event Code: 208 Message: Power supply false shutdown Severity: Major Explanation: The power supply indicated that it was about to shutdown as a result of a power loss, but never did. The operational firmware prepared for the shutdown. Action: If subsequent power events occur, perform the data collection procedure for this unit using the EFC Manager, and return the CD and the faulty power supply to McDATA for analysis and repair.

  • Page 469: Fan Module Events (300 Through 399

    Event Code Tables Fan Module Events (300 through 399) Event Code: 300 Message: First cooling fan propeller has failed Severity: Major Explanation: Indicates that a fan is no longer operational. The fan has stopped or was removed. The remainder of the fans in the system are installed and operational.
  • Page 470 Event Code Tables Event Code: 302 Message: Third cooling fan propeller has failed Severity: Major Explanation: A third fan has failed. The fan has stopped or was removed. The remainder of the fans in the system are installed and operational. If present, the LED on the associated fan module is turned off. The fan has either stopped or was removed.
  • Page 471 Event Code Tables Event Code: 304 Message: Fifth cooling fan propeller has failed Severity: Major Explanation: A fifth fan has failed. The remainder of the fans in the system are installed and operational. If present, the LED on the associated fan module is turned off. The fan has either stopped or was removed. Action: Replace the fan module immediately.
  • Page 472 Event Code Tables Event Code: 310 Message: First cooling fan propeller has recovered Severity: Informational Explanation: A fan started spinning. It either spontaneously recovered or its FRU was replaced. One fan is now operational. Action: No action required. Event Data: Byte 0 = Recovered fan number (1-6).
  • Page 473 Event Code Tables Event Code: 312 Message: Third cooling fan propeller has recovered Severity: Informational Explanation: Another fan started spinning. It either spontaneously recovered or its FRU was replaced. Three fans are now operational. Action: No action required. Event Data: Byte 0 = Recovered fan number (1-6).
  • Page 474 Event Code Tables Event Code: 314 Message: Fifth cooling fan propeller has recovered Severity: Informational Explanation: Another fan started spinning. It either spontaneously recovered or its FRU was replaced. Five fans are now operational. Action: No action required. Event Data: Byte 0 = Recovered fan number (1-6).

  • Page 475: Ctp Card Events (400 Through 499

    Event Code Tables CTP Card Events (400 through 499) Event Code: 400 Message: Power-up diagnostics failure Severity: Major Explanation: The CTP power-on self test diagnostics detected a faulty FRU as indicated in the event data. Action: Replace the faulty FRU with a functional FRU. Perform the data collection procedure for the switch using the EFC Manager, and return the CD and the faulty FRU to McDATA for analysis and repair.
  • Page 476 Event Code Tables Event Code: 410 Message: CTP card reset Severity: Informational Explanation: The CTP card was reset due to a system power-up, a CTP card hot-insert, an IML, or a software IPL. An IPL can be caused by an EFC Manager user or automatically after a firmware fault (see Event Code 411). The event data indicates the type of reset that occurred.
  • Page 477 Event Code Tables Event Code: 411 Message: Firmware fault occurred Severity: Major Explanation: The firmware executing on the indicated CTP card encountered an unexpected operating condition and dumped its current operating state to FLASH memory for retrieval and analysis. All Fibre Channel connections to the switch are reset after the fault and IPL. Attached devices must re-login to the switch to resume operations.
  • Page 478 Event Code Tables Event Code: 421 Message: Firmware download complete Severity: Informational Explanation: A new version of the switch firmware was successfully downloaded from the EFC Server or from the SANpilot. Action: No action required Event Data: New firmware release level (ASCII) in the format: FF.MM.II BBBB FF: Bytes 0-1 = Function release level MM: Bytes 3-4 = Maintenance release level II: Bytes 6-7 = Interim release level...
  • Page 479 Event Code Tables Event Code: 423 Message: CTP firmware download initiated Severity: Informational Explanation: The EFC Server or SANpilot has initiated the download of a new version of the switch firmware. Action: No action required Event Data: No supplementary data included with this event. Distribution: Switch EFC Server...
  • Page 480 Event Code Tables Event Code: 430 Message: Excessive Ethernet transmit errors Severity: Informational Explanation: The transmit error counters for the Ethernet adapter on the active CTP card (sum of all counters) exceeded a threshold. This does not indicate a CTP card failure but indicates a possible problem with either the Ethernet cable or hub, or another device on the same Ethernet segment.
  • Page 481 Event Code Tables Event Code: 431 Message: Excessive Ethernet receive errors Severity: Informational Explanation: The receive error counters for the Ethernet adapter on the active CTP card (sum of all error counters) exceeded a threshold. This does not indicate a CTP card failure but an indication of a possible problem with either the Ethernet cable, or hub, or misbehavior of another device on the same Ethernet segment.
  • Page 482 Event Code Tables Event Code: 432 Message: Ethernet adapter reset Severity: Minor Explanation: The Ethernet adapter was reset on the active CTP in response to an internally detected error condition. This does not indicate a CTP failure. The connection to the EFC Server is terminated, but should automatically recover once the reset is complete.
  • Page 483 Event Code Tables Event Code: 433 Message: Non-recoverable Ethernet fault Severity: Major Explanation: A non-recoverable error condition was detected on the Ethernet adapter, and the LAN interface has been shutdown. The connection to the EFC Server is terminated, but all Fibre Channel switching functions remain unaffected.
  • Page 484 Event Code Tables Event Code: 440 Message: Embedded Port hardware has failed Severity: Major Explanation: The embedded port hardware detected an error. Action: Replace the switch. Perform a data collection operation for the switch using the EFC Manager, and return the failed CTP card and the CD to McDATA for analysis and repair.
  • Page 485 Event Code Tables Event Code: 442 Message: Embedded Port Anomaly Detected Severity: Informational Explanation: Indicates that the control processor has detected a deviation in the normal operation mode or operation status of the embedded port. Action: No action required. There will be an additional event generated if the occurrence of this incident exceeds an error threshold resulting in a module or port failure.
  • Page 486 Event Code Tables 0x03 SBAR module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x04 Port module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x05 SBAR module detected clock frequency error HA Error Callouts (Words 2 &...
  • Page 487 Event Code Tables 0x1D User port internal frame error – invalid trailer HA Error Callouts (Words 2 & 4) 0x1E User port detected frame internal integrity error HA Error Callouts (Words 2 & 4) 0x1F Internal connection time out HA Error Callouts (Words 2 & 4) 0x20 User port detected elastic store error HA Error Callouts (Words 2 &...
  • Page 488 Event Code Tables 0x36 Embedded Port detected internal frame error – HA Error Callouts (Words 2 & 4) invalid trailer 0x37 SBAR detected request out of range error HA Error Callouts (Words 2 & 4) 0x38 User port internal timeout #3 HA Error Callouts (Words 2 &...

  • Page 489: Port Module Events (500 Through 599

    Event Code Tables Port Module Events (500 through 599) Event Code: 502 Message: Port module anomaly has been detected Severity: Informational Explanation: Indicates that the control processor has detected a deviation in the normal operating mode or operating status of the indicated four-port hardware module.
  • Page 490 Event Code Tables Event #502 Anomaly Reason Codes Reason Code Description Additional Data 0x00 Utility bus error to SBAR HA Error Callouts (Words 2 & 4) 0x01 Utility bus error to Port Module HA Error Callouts (Words 2 & 4) 0x02 Reserved HA Error Callouts (Words 2 &...
  • Page 491 Event Code Tables 0x18 User port internal frame error – long frame HA Error Callouts (Words 2 & 4) 0x19 User port internal frame error – short frame HA Error Callouts (Words 2 & 4) 0x1A User port internal parity error HA Error Callouts (Words 2 &...
  • Page 492 Event Code Tables 0x31 Embedded port internal parity error HA Error Callouts (Words 2 & 4) 0x32 Reserved (Engineering use only) HA Error Callouts (Words 2 & 4) 0x33 Health Check – port failed busy bit clear HA Error Callouts (Words 2 & 4) 0x34 Health Check –...
  • Page 493 Event Code Tables 0x48 User port detected internal buffer error HA Error Callouts (Words 2 & 4) 0x49 User port detected internal queue protocol error. HA Error Callouts (Words 2 & 4) 0x4A-0xFF Event Code: 504 Message: Port module failure Severity: Major Explanation:...
  • Page 494 Event Code Tables Event Code: 505 Message: Port module revision not supported Severity: Minor Explanation: The specified port hardware module is not supported by the existing firmware. The associated ports will appear uninstalled to system software. Action: Ensure that the switch model supports the operating firmware. If the firmware provides support for the indicated model, perform a data collection operation for this switch using the EFC Manager, saving the data file to the EFC Server Zip drive.
  • Page 495 Event Code Tables Event Code: 506 Message: Fibre Channel port failure Severity: Major Explanation: One of the four ports on a single port module has failed and has been taken out of service. Normally the amber Service Required LED on the corresponding port is illuminated to indicate which port has failed. All other ports on the module remain operational if their respective Service Required LEDs are off.
  • Page 496 Event Code Tables Event Data: Byte 00 = Port number (00 - 3F) Byte 01 = Reason code 00 = Operator requested with debug command 01 = Hot plug, power up or online diagnostics failure acknowledgment 02 = Initialization failure 03 = High availability error threshold reached Bytes 04-07 = Elapsed millisecond tick count Bytes 08-11 = Reason code specific (internally defined)
  • Page 497 Event Code Tables Event Code: 507 Message: Loopback diagnostics port failure Severity: Informational Explanation: A loopback diagnostic test detected a port failure. Loopback diagnostics are initiated through the EFC Manager or as a result of the hot insertion of a port module (on supported models). Action: No action required.
  • Page 498 Event Code Tables Distribution: Switch EFC Server Host Nonvolatile System Event Log E-Mail Call-Home Sense Info Link Incident System Error Event Log Indicator Event Code: 508 Message: Fibre Channel port anomaly detected Severity: Informational Explanation: Indicates that the control processor has detected a deviation in the normal operating mode or operating status of the indicated port.
  • Page 499 Event Code Tables 0x02 Reserved HA Error Callouts (Words 2 & 4) 0x03 SBAR module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x04 Port module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x05 SBAR module detected clock frequency error HA Error Callouts (Words 2 &...
  • Page 500 Event Code Tables 0x02 Reserved HA Error Callouts (Words 2 & 4) 0x03 SBAR module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x04 Port module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x05 SBAR module detected clock frequency error HA Error Callouts (Words 2 &...
  • Page 501 Event Code Tables 0x1C User port detected unexpected frame HA Error Callouts (Words 2 & 4) transmission 0x1D User port internal frame error – invalid trailer HA Error Callouts (Words 2 & 4) 0x1E User port detected frame internal integrity error HA Error Callouts (Words 2 &...
  • Page 502 Event Code Tables 0x34 Health Check – port detected bit synchronization HA Error Callouts (Words 2 & 4) error 0x35 Diagnostic port test failure HA Error Callouts (Words 2 & 4) 0x36 Embedded Port detected internal frame error – HA Error Callouts (Words 2 & 4) invalid trailer 0x37 SBAR detected request out of range error...
  • Page 503 Event Code Tables Event Code: 510 Message: SFP optics hot-insertion initiated Severity: Informational Explanation: The hot insertion of a Small Form Factor pluggable optics transceiver has been detected. If the amber LED stays illuminated after the insertion of the new optic transceiver, see the Port Failure event (506). Action: No action required.
  • Page 504 Event Code Tables Event Code: 513 Message: SFP optics hot-removal completed Severity: Informational Explanation: The hot removal of a Small Form Factor pluggable optics transceiver has been detected. Action: No action required. Event Data: Byte 0 = Port number (00-8F) Bytes 4-7 = Elapsed millisecond tick count.
  • Page 505 Event Code Tables Event Code: 581 Message: Implicit incident Severity: Major Explanation: A condition caused by an event known to have occurred within the incident node has been recognized by the incident node. The condition affects the attached link in such a way that it may cause a link incident to be recognized by the attached node.
  • Page 506 Event Code Tables Event Code: 582 Message: Bit-error threshold exceeded Severity: Major Explanation: The number of code violation errors recognized by the incident node has exceeded a threshold (see FC-PH clause 5.1). Action: A Link-incident Record (LIR) is generated and sent to the host using the Link-Incident reporting procedure defined in the T11/99-017v0 document.
  • Page 507 Event Code Tables Event Code: 583 Message: Loss-of -signal or loss-of-synchronization Severity: Major Explanation: A loss-of-synchronization condition has been recognized by the incident node and it has persisted for more than the R_T_TOV timeout period. A loss-of-signal condition has been recognized by the incident node (see FC-PH clause 16.4.2).
  • Page 508 Event Code Tables Event Code: 584 Message: Not Operational primitive sequence (NOS) received Severity: Major Explanation: The Not-Operational Primitive Sequence (NOS) has been recognized by the incident node (see FC-PH clause 16.5.3.2). Action: A Link-incident Record (LIR) is generated and sent to the host using the link-incident reporting procedure defined in the T11/99-017v0 document.
  • Page 509 Event Code Tables Event Code: 585 Message: Primitive sequence timeout Severity: Major Explanation: The incident node has recognized either a Link-Reset-Protocol (LR) timeout (see FC-PH clauses 16.5.2.1 and 16.5.2.3) or a timeout when timing for the appropriate response while in NOS Receive state and after NOS is no longer recognized (see FC-PH clause 16.5.3.2).
  • Page 510 Event Code Tables Event Code: 586 Message: Invalid primitive sequence received for current link state Severity: Major Explanation: The incident node has recognized either a Link-Reset (LR) or a Link-Reset_Response (LRR) Primitive Sequence while in the Wait-for-OLS state (see FC-PH clauses 16.5.4.3). Action: A Link-incident Record (LIR) is generated and sent to the host using the Link-Incident reporting procedure defined in the T11/99-017v0 document.

  • Page 511: Mpc Module Events (600 Through 699

    Event Code Tables MPC Module Events (600 through 699) Event Code: 602 Message: SBAR module anomaly detected Severity: Informational Explanation: Indicates that the control processor has detected a deviation in the normal operating mode or operating status of the indicated SBAR module. Action: No action required.
  • Page 512 Event Code Tables 0x05 SBAR module detected clock frequency error HA Error Callouts (Words 2 & 4) 0x06 Port module detected clock frequency error HA Error Callouts (Words 2 & 4) 0x07 SBAR module detected CTP interface signal HA Error Callouts (Words 2 & 4) error 0x08 Port module detected CTP interface signal error...
  • Page 513 Event Code Tables 0x1F Internal connection time out HA Error Callouts (Words 2 & 4) 0x20 User port detected elastic store error HA Error Callouts (Words 2 & 4) 0x21 User port detected trailer parity error HA Error Callouts (Words 2 & 4) 0x22 User port detected internal frame error –...
  • Page 514 Event Code Tables 0x37 SBAR detected request out of range error HA Error Callouts (Words 2 & 4) 0x38 User port internal timeout #3 HA Error Callouts (Words 2 & 4) 0x39 Embedded Port detected CRC Error HA Error Callouts (Words 2 & 4) 0x3A User port internal protocol error –...
  • Page 515 Event Code Tables Event Code: 604 Message: SBAR module failure Severity: Major Explanation: A failure criteria associated with the serial crossbar hardware module has been met. Action: Perform the data collection procedure for the switch using the EFC Manager, and return the CD to McDATA for analysis.
  • Page 516 Event Code Tables Event Code: 605 Message: SBAR module revision not supported Severity: Minor Explanation: The specified SBAR module is not recognized by the existing firmware. The SBAR module will appear uninstalled to system software. Action: Ensure that the switch model supports the operating firmware. If the firmware supports the model, perform the data collection procedure for the switch using the EFC Manager.

  • Page 517: Cmm Module Events (800 Through 899

    Event Code Tables CMM Module Events (800 through 899) Event Code: 800 Message: High-temperature warning (Port module thermal sensor). Severity: Major Explanation: The thermal sensor associated with the port module has detected that the "warm" temperature threshold level has been surpassed. Action: Perform the data collection procedure for the switch using the EFC Manager, and return the CD to McDATA for analysis.
  • Page 518 Event Code Tables Event Code: 802 Message: Port module shutdown due to thermal violations Severity: Major Explanation: The Port Module has been marked failed and power has been removed from the board due to excessive heat. This event follows an indication that the port module "hot" threshold level has been surpassed (event 801). Action: Perform the data collection procedure for this switch using the EFC Manager, save the data file to the EFC Zip drive, and return the CD to McDATA for analysis.
  • Page 519 Event Code Tables Event Code: 806 Message: Critically hot temperature warning (SBAR module thermal sensor). Severity: Major Explanation: The thermal sensor associated with the SBAR module has detected that the "hot" temperature threshold level has been surpassed. Action: Perform the data collection procedure for this switch using the EFC Manager, save the data file to the EFC Zip drive, and return the CD to McDATA for analysis.
  • Page 520 Event Code Tables Event Code: 810 Message: High temperature warning (CTP thermal sensor) Severity: Major Explanation: The CTP thermal sensor has detected that the "warm" temperature threshold level has been surpassed. Action: Perform the data collection procedure for this switch using the EFC Manager, save the data file to the EFC Zip drive, and return the CD to McDATA for analysis.
  • Page 521 Event Code Tables Event Code: 812 Message: CTP shutdown due to thermal violations Severity: Major Explanation: The CTP has been marked failed and power has been removed from the card because of excessive heat. This event follows an indication that the CTP "hot" threshold level has been surpassed (event 811). Action: Perform the data collection procedure for this switch using the EFC Manager, save the data file to the EFC Zip drive, and return the CD to McDATA for analysis.
  • Page 522 Event Code Tables McDATA® Sphereon 3032 and 3232 Installation and Service Manual B-78...

  • Page 523: Restore Efc Server

    Invisible Body Tag Restore EFC Server The procedure in this appendix provides information to restore the EFC Server after a failure of the personal computer (PC) hard drive. The procedure includes restoration of the: • Windows 2000 operating system. • Enterprise Fabric Connectivity (EFC) Manager, Sphereon 3032/3232 Element Manager, and Fabric Manager applications.

  • Page 524: Restore Efc Server Procedure

    Restore EFC Server • EFC Management Applications CD-ROM - this CD-ROM is shipped with the EFC Server and contains the EFC Manager, Element Manager, and Fabric Manager applications. • EFC Manager data directory backup on CD - the EFC Manager data directory is automatically backed up to a removable rewritable CD when the EFC Server is rebooted or when the data directory contents change.
  • Page 525 Restore EFC Server e. Select Notepad. The Notepad window appears. f. At the Notepad window, select Open from the File menu. The Open dialog box appears. g. Select the system CD-ROM drive from the Look in drop-down menu at the top of the dialog box. By default, all .txt files on the CD-ROM are listed.
  • Page 526 Restore EFC Server McDATA® Sphereon 3032 and 3232 Installation and Service Manual...

  • Page 527: Consolidating Efc Servers In A Multiswitch Fabric

    Invisible Body Tag Consolidating EFC Servers in a Multiswitch Fabric This appendix provides instructions to consolidate multiple Enterprise Fabric Connectivity (EFC) Servers by configuring one notebook personal computer (PC) as the server and configuring the remaining PCs as both clients backups. The appendix provides the following sections: •...

  • Page 528: Overview

    Consolidating EFC Servers in a Multiswitch Fabric Overview For maximum control and efficiency, all switches in a multiswitch fabric should be managed by a single EFC Server. When multiple EFC Servers communicate with switches, the PC environment should be consolidated to one notebook PC server. The remaining PCs should be configured as client backups.

  • Page 529: Efc Server Consolidation (Private Lan Connection Only

    Consolidating EFC Servers in a Multiswitch Fabric EFC Server Consolidation (Private LAN Connection Only) Figure D-1 Overview...

  • Page 530: Efc Server Consolidation (Private And Public Lan Connections

    Consolidating EFC Servers in a Multiswitch Fabric EFC Server Consolidation (Private and Public LAN Connections) Figure D-2 McDATA® Sphereon 3032 and 3232 Installation and Service Manual...

  • Page 531: Required Efc Manager Version

    Consolidating EFC Servers in a Multiswitch Fabric Required EFC Before consolidating EFC Servers, ensure each notebook PC is Manager Version running Version 3.0 (or later) of the EFC Manager application, and each switch is running firmware Version 3.0 (or later). If the EFC Manager application requires upgrade, see Install or Upgrade Software on page 4-59 for instructions.

  • Page 532: Ip Addresses In A Multiswitch Environment

    Consolidating EFC Servers in a Multiswitch Fabric Figure D-3 IP Addresses in a Multiswitch Environment McDATA® Sphereon 3032 and 3232 Installation and Service Manual...

  • Page 533: Consolidating Efc Servers

    Consolidating EFC Servers in a Multiswitch Fabric Consolidating EFC Servers This procedure provides instructions to consolidate multiple EFC Servers into a single environment. The procedure is divided into steps that are: • Common for all configurations. • Unique to the private LAN configuration. •...
  • Page 534 Consolidating EFC Servers in a Multiswitch Fabric d. At the Computer Name field, type a unique entry for each notebook PC. For example: EFC Server: EFCSERVER First client backup PC: EFCCLIENT1 Second client backup PC: EFCCLIENT2 Third client backup PC: EFCCLIENT3 If including numbers in the names of client backup PCs, follow the same numbering sequence used during IP addresses assignment.
  • Page 535 Consolidating EFC Servers in a Multiswitch Fabric c. Double-click the Network icon. The Network dialog box displays with the Identification page open. d. Click the Protocols tab. The Network dialog box displays with the Protocols tab selected. e. Select the TCP/IP Protocol entry from the list box and click Properties.
  • Page 536 Consolidating EFC Servers in a Multiswitch Fabric a. Change the IP address of a switch through the maintenance port at the rear of the chassis. b. If the IP address is changed at a switch, the IP address must also be changed at the EFC Manager application (EFC Server) (Task 13: Configure the Switch to the Management Application page 2-51).
  • Page 537 Consolidating EFC Servers in a Multiswitch Fabric b. To connect the bottom hub to the middle hub in the stack, connect a second RJ-45 patch cable from port 24 of the middle hub to port 12 of the bottom hub. c.

  • Page 538: Private Lan Connection

    Consolidating EFC Servers in a Multiswitch Fabric Private LAN After completing the common steps to consolidate EFC Server Connection operation, disable the second Ethernet media adapter for the EFC Server PC and client backup PCs. This ensures against IP address conflicts because public LAN devices cannot be connected.
  • Page 539 Consolidating EFC Servers in a Multiswitch Fabric 8. Click OK. When prompted to restart the computer, click Yes to reboot the PC. After the operating system starts, the Begin Logon dialog box displays. 9. Simultaneously press Ctrl, Alt, and Delete. The Logon Information dialog box displays.
  • Page 540 Consolidating EFC Servers in a Multiswitch Fabric b. At the EFC Server field, select localhost from the list box when logging into the EFC Server. Type 10.1.1.1 (IP address of the EFC Server) when logging into a client backup PC. c.

  • Page 541: Private And Public Lan Connection

    Consolidating EFC Servers in a Multiswitch Fabric NOTE: The default user name is Administrator and the default password is password. The user name and password are case-sensitive. b. At the EFC Server field, select localhost from the list box when logging into the EFC Server.
  • Page 542 Consolidating EFC Servers in a Multiswitch Fabric 4. Login to the EFC Manager application as follows: a. Type the user name and password. NOTE: The default user name is Administrator and the default password is password. The user name and password are case-sensitive.

  • Page 543: Reconfiguring A Client Pc After An Efc Server Failure

    Consolidating EFC Servers in a Multiswitch Fabric Reconfiguring a Client PC After an EFC Server Failure If the EFC Server fails, backup configuration data from the Server PC is installed to any client backup PC, and the client is reconfigured as the new EFC Server PC.
  • Page 544 Consolidating EFC Servers in a Multiswitch Fabric 10. Login to the EFC Manager application as follows: a. Type the user name and password. NOTE: The default user name is Administrator and the default password is password. The user name and password are case-sensitive.
  • Page 545 (Templates v3.0) Glossary The following cross-references are used in this glossary: Contrast with. This refers to a term that has an opposite or substantively different meaning. See. This refers the reader to another keyword or phrase for the same term. See also.
  • Page 546 Glossary alternating current. access The ability and means necessary to store data in, to retrieve data from, to transfer data into, to communicate with, or to make use of any resource of a storage device, a system, or area such as random access memory (RAM) or a register.
  • Page 547 Glossary alarm (1) A notification of an abnormal condition within a system that pro- vides an indication of the location or nature of the abnormality to either a local or remote alarm indicator. (2) A simple network man- agement protocol (SNMP) message notifying an operator of a net- work or device problem.
  • Page 548 Glossary application program (1) A program that is specific to the solution of an application prob- lem. Synonymous with application software. (2) A program written for or by a user that applies to the user’s work, such as a program that does inventory control or payroll.
  • Page 549 Glossary also Event Log; Hardware Log; Link Incident Log; Threshold Alert Log. (2) See EFC Audit Log. availability The accessibility of a computer system or network resource. See bit. See byte. backbone Cable on which two or more stations or networks may be attached, typically used to link computer networks at one site with those at another.
  • Page 550 Glossary in order for the user to locate field-replaceable units (FRU’s), switches, or directors in cabinets or computer rooms. bit error rate. bezel A removable panel that covers empty drive bays and port cards. bidirectional In Fibre Channel protocol, the capability to simultaneously communi- cate at maximum speeds in both directions over a link.
  • Page 551 Glossary Bits per second. Bytes per second. bridge (1) An attaching device that connects two local area network (LAN) segments to allow the transfer of information from one LAN segment to the other. A bridge can connect the LAN segments directly by net- work adapters and software in a single device, or can connect net- work adapters in two devices through software and use of a telecommunication link between the two adapters.
  • Page 552 Glossary sents the maximum number of outstanding frames that can be trans- mitted by that N_Port or F_Port without causing a buffer overrun condition at the receiver. (2) The maximum number of frames a port can transmit without receiving a receive ready signal from the receiv- ing device.
  • Page 553 Glossary transports data from one point to the other. (3) A connection or socket on the motherboard to controller card. A motherboard may have only one or two channels (primary and secondary). If a motherboard has only one channel, it may be necessary to add a controller card to cre- ate a secondary channel.
  • Page 554 Glossary community profile Information that specifies which management objects are available to what management domain or simple network management protocol (SNMP) community name. community (SNMP) A relationship between an simple network management protocol (SNMP) agent and a set of SNMP managers that defines authentica- tion, access control, and proxy characteristics.
  • Page 555 Glossary connectivity (1) The capability that allows attachment of a device to a system with- capability out requiring physical reconfiguration of either the device or the interconnections. (2) The director or switch capability that allows log- ical manipulation of link connections to provide physical device attachment (D).
  • Page 556 Glossary • All log files • Call-home settings • Firmware library • Zoning library datagram Synonym for Class 3 Fibre Channel service. See decibel. Decibels referenced to one milliwatt. Zero dBm equals one milliwatt, with a logarithmic relationship as the value increases (D). direct current.
  • Page 557 Glossary director An intelligent, highly-available, Fibre Channel switch providing any-to-any port connectivity between nodes (end devices) on a switched fabric. The director sends data transmissions (data frames) between nodes in accordance with the address information present in the frame headers of those transmissions. diskette A thin magnetic disk enclosed in a plastic jacket, which is removable from a computer and is used to store and transport data (D).
  • Page 558 Glossary duplex connector An optical fiber component that terminates jumper cable fibers in one housing and provides physical keying for attachment to a duplex receptacle (D). duplex receptacle A fixed or stationary optical fiber component that provides a keyed attachment method for a duplex connector (D). dynamic connection A connection between two ports, established or removed by the directors and that, when active, appears as one continuous link.

  • Page 559: Efc Event Log

    Glossary EFC Event Log Enterprise Fabric Connectivity Event Log. Log displayed though the EFC Manager application that provides a record of events or error conditions recorded by the EFC Management Services application. Entries reflect the status of the application and managed directors and switches.
  • Page 560 Glossary status and current status of a managed product, and indicates the instance of a Product Manager application that should be opened to investigate a problem. The information is useful to maintenance per- sonnel for fault isolation and repair verification. See also EFC Audit Log;...
  • Page 561 Glossary e-mail electronic mail. embedded web The interface provides a graphical user interface (GUI) similar to the server interface Product Manager application, and supports director or switch config- uration, statistics monitoring, and basic operations. With director or switch firmware installed, administrators or operators with a browser-capable personal computer (PC) and an Internet connection can monitor and manage the director or switch through an embedded web server interface.
  • Page 562 Glossary Enterprise Fabric See EFCM. Connectivity Management Enterprise Fabric EFC Management Services application. Connectivity Management Services application Enterprise Fabric EFC Manager application. Connectivity Manager application Enterprise Fabric EFCM Lite. Connectivity Manager Lite Enterprise Fabric EFC Product Status Log. Connectivity Product Status Log Enterprise Fabric Server.
  • Page 563 Glossary Ethernet hub A device used to connect the EFC Server and the directors it manages. event code A three-digit number that specifies the exact event that occurred. This code provides information on system failures, such as hardware fail- ures, failure locations, or general information on normal system events.
  • Page 564 Glossary fabric login The process by which node ports (N_Ports) establish their operating parameters. During fabric login, the presence or absence of a fabric is determined, and paths to other N_Ports are mapped. Specific operat- ing characteristics for each port, such as buffer-to-buffer credit (BB_Credit) and data frame size, are also established.
  • Page 565 Glossary sequencing, error detection, segmentation, and reassembly of trans- mitted data (D). FC-3 The Fibre Channel layer that provides a set of services common across multiple node ports (N_Ports) of a Fibre Channel node. The services are not commonly used and are essentially reserved for Fibre Channel architecture expansion (D).
  • Page 566 Glossary fiber optics The branch of optical technology concerned with the transmission of radiant power through fibers of transparent materials such as glass, fused silica, or plastic (E). Telecommunication applications of fiber optics use optical fibers. A single fiber or a nonspatially aligned fiber bundle is used for each information channel.
  • Page 567 Glossary Fibre Channel I/O FCC-IOC. In a director, the integrated controller on the control pro- controller cessor (CTP) card dedicated to the task of managing the embedded Fibre Channel port. In a director or switch, the FCC-IOC controls the embedded Fibre Channel port and configures the ports’ applica- tion-specific integrated circuits (ASICs).
  • Page 568 Glossary field-replaceable unit FRU. Assembly removed and replaced in its entirety when any one of its components fails (D). See active field-replaceable unit. file server A computer that stores data centrally for network users and manages access to that data. file transfer protocol FTP.
  • Page 569 Glossary gateway address (1) In transmission control protocol/Internet protocol (TCP/IP), a device that connects two systems that use the same or different proto- cols. (2) In TCP/IP, the address of a router to which a device sends frames destined for addresses not on the same physical network (for example, not on the same Ethernet) as the sender.

  • Page 570: Hardware Log

    Glossary half duplex The capacity to transmit in two directions, but not simultaneously. hardware Physical equipment (director, switch, or personal computer) as opposed to computer programs or software. Hardware Log Director or switch Hardware Log. Log displayed through the Product Manager application that provides a history of FRU removals and replacements (insertions) for an individual director or switch.
  • Page 571 Glossary host processor (1) A processor that controls all or part of a user application network (T). (2) In a network, the processing unit in which resides the access method for the network (D). hot pluggable concurrent maintenance. hot spare field-replaceable unit.
  • Page 572 Glossary inband management Management of the director or switch through Fibre Channel. An interface connection to a port card. Contrast with out-of-band manage- ment. initial machine load IML. Hardware reset for all installed control processor (CTP) cards on the director or switch. This reset does not affect other hardware. It is initiated by pushing the IML button on a director’s or switch’s oper- ating panel.
  • Page 573 Glossary interoperability mode Interop mode. An operating mode set through management software that allows products to operate in homogeneous or heterogeneous fabrics. interop mode interoperability mode. interrupt A signal sent by a subsystem to the central processing unit (CPU) that signifies a process has either completed or could not be completed.
  • Page 574 Glossary Java Virtual Machine (JVM) to execute. JVMs have been developed for many of the mainstream platforms and operating systems. jumper cable Optical cable that provides physical attachment between two devices or between a device and a distribution panel. Contrast with trunk cable.

  • Page 575: Link Incident Log

    Glossary light-emitting diode LED. A semiconductor chip that emits visible or infrared light when electricity passes through it. LEDs are used on switch or director field-replaceable units (FRUs) and the front bezel to provide visual indications of hardware status or malfunctions. link incident.
  • Page 576 Glossary logical partition LPAR. A processor hardware subset defined to support the operation of a system control program, and can be used without affecting any of the applications in another partition (D). logical port address In a director or switch, the address used to specify port connectivity parameters and to assign link addresses for the attached channels and control units.
  • Page 577 Glossary main panel (1) The rightmost frame of the windows in EFC Management applica- tions. (2) The rightmost frame of the embedded web server interface window. See also navigation panel. maintenance analysis MAP. A written or online set of procedures that guide maintenance procedure personnel through step-by-step instructions for hardware fault isola- tion, repair, and verification (D).
  • Page 578 Glossary memory A device or storage system capable of storing and retrieving data. menu A list of items displayed on a monitor from which a user can make a selection. menu bar The menu bar is located across the top of a monitor window. Pull-down menus are displayed by clicking on the menu bar option with the mouse, or by pressing Alt with the underlined letter of the name for the menu bar option (D).
  • Page 579 Glossary about themselves. This information allows N_Ports to discover and learn about each other by sending queries to the name server. name server zoning Node port (N_Port) access management that allows N_Ports to com- municate if and only if they belong to a common name server zone. network-attached storage.
  • Page 580 Glossary network interface card. nickname Alternate name assigned to a world-wide name for a node, director or switch in the fabric. node In Fibre Channel protocol, an end device (server or storage device) that is or can be connected to a switched fabric. See also device. node port N_Port.
  • Page 581 Glossary offline diagnostics Diagnostics that only operate in stand alone mode. User operations cannot take place with offline diagnostics running. offline sequence OLS. (1) Sequence sent by the transmitting port to indicate that it is attempting to initialize a link and has detected a problem in doing so. (2) Sequence sent by the transmitting port to indicate that it is offline.
  • Page 582 Glossary open systems mode The mode that is used for McDATA or open fabrics. See also operat- mode; S/390 mode. operating mode In directors or switches, in managed products, a selection between s/390 and open systems mode. See also open systems mode;...
  • Page 583 Glossary Open Systems Architecture. OSMS open systems management server. out-of-band Transmission of management information, using frequencies or chan- management nels other than those routinely used for information transfer. packet In Fibre Channel protocol, Logical unit of information (usually in the form of a data frame) transmitted on a network.
  • Page 584 Glossary for each director or switch definition managed by a personal com- puter (PC). Port authorization affects only operator-level actions for active and saved matrices (D). port name Name that the user assigns to a particular port through the Product Manager application.
  • Page 585 Glossary ager application Product View or Fabric Manager Topology View, the corresponding EFC Product Manager application is invoked. product name User-configurable identifier assigned to a managed product. Typi- cally, this name is stored on the product itself. A director or switch product name can also be accessed by a simple network management protocol (SNMP) manager as the system name.
  • Page 586 Glossary printed wiring assembly. radio frequency RFI. Electromagnetic radiation which is emitted by electrical circuits interference carrying rapidly changing signals, as a by-product of the normal operation, and which causes unwanted signals (interference or noise) to be induced in other circuits. random access memory.
  • Page 587 Glossary repeater A device that generates and often amplifies signals to extend trans- mission distance. rerouting delay An option that ensures that frames are delivered in order through the fabric to their destination. resource allocation R_A_TOV. R_A_TOV is a value used to time-out operations that time-out value depend on the maximum possible time that a frame could be delayed in a fabric and still be delivered.
  • Page 588 Glossary scalable Refers to how well a system can adapt to increased demands. For example, a scalable network system could start with just a few nodes but easily expands to thousands of nodes. Scalability is important because it allows the user to invest in a system with confidence that a business will not outgrow it.
  • Page 589 Glossary from one system to another. They do not specify how the mail appli- cation accepts, presents, or stores the mail. simple network SNMP. A transmission control protocol/Internet protocol management (TCP/IP)-derived protocol governing network management and protocol monitoring of network devices. simple network SNMP community.
  • Page 590 Glossary small form factor SFP transceivers. Laser-based optical transceivers for a wide range of pluggable networking applications requiring high data rates. The transceivers, transceivers which are designed for increased densities, performance, and reduced power, are well-suited for Fibre Channel applications. SMTP simple mail transfer protocol.
  • Page 591 Glossary subnet mask A mask used by a computer to determine whether another computer with which it needs to communicate is located on a local or remote network. The network mask depends upon the class of networks to which the computer is connecting. The mask indicates which digits to look at in a longer network address and allows the router to avoid handling the entire address.
  • Page 592 Glossary TCP/IP transmission control protocol/Internet protocol. technical support Single point of contact for a customer when assistance is needed in managing or troubleshooting a product. Technical support provides assistance twenty-four hours a day, seven days a week, including hol- idays. The technical support number is (800) 752-4572 or (720) 566-3910.
  • Page 593 Glossary and any network that conforms to U.S. Department of Defense stan- dards for network protocol. TCP provides reliable communication and control through full-duplex connections (D). transmission control TCP/IP. A layered set of protocols (network and transport) that protocol/Internet allows sharing of applications among devices on a high-speed local protocol area network (LAN) communication environment (D).
  • Page 594 Glossary Underwriters UL. A laboratory organization accredited by the Occupational Safety Laboratories and Health Administration and authorized to certify products for use in the home and workplace (D). unicast Communication between a single sender and a single receiver over a network.
  • Page 595 Glossary plished by sharing the resources of a real data processing system. (2) A functional simulation of a computer system and its associated devices, multiples of which can be controlled concurrently by one operating system (D, T). virtual storage VS. (1) Storage space that may be regarded as addressable main stor- age by the user of a computer system in which virtual addresses are mapped to real addresses.
  • Page 596 Glossary monitoring functions for these Fibre Channel products through the application window. workstation A terminal or microcomputer usually connected to a network or mainframe at which a user can perform applications. world-wide names WWN. Eight-byte string that uniquely identifies a Fibre Channel entity (that is, a port, a node, a switch, a fabric), even on global net- works.
  • Page 597 Glossary zone set A collection of zones that may be activated as a unit. See also active zone set; zone. zoning Grouping of several devices by function or by location. All devices connected to a connectivity product, such as the director or switch, may be configured into one or more zones.
  • Page 598 Glossary g-54 McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual...
  • Page 599 (Templates v2.1) Index enable 2-125 binding, port 2-85, 2-87 active addresses 1-32 blocking a port 4-46 active zone set state, default value buffer-to-buffer credit additional port function 2-15 default value addresses Build fabric protocol error director, default values FICON management style 1-32 alerts introduction...
  • Page 600 Index backing up 2-103, 4-57 ports 1-31 managing 4-56 SNMP agent 1-32 resetting 4-59 switch binding 1-31, 2-65 restoring 4-58 switch parameters 1-31 configurations threshold alert(s) 1-33 backing up and restoring 1-37 configure open trunking resetting 1-37 pop-up menu 2-72 configure 2-13 configure open trunking dialog box 1-33,...
  • Page 601 Index Windows 2000 password 2-32, 2-106, 4-63 director, connecting switch to 2-135 Windows 2000 user name 2-32, 2-106, 4-63 domain ID defaults insistent 2-80 call-home notification 1-36 preferred 2-79 enable e-mail notification 1-36 zone member 4-21 switch priority setting 2-84 domain RSCNs 2-80 defaults, factory-set...
  • Page 602 Index restoring port binding 2-124 procedure for switch binding 2-125 requirements for enable call-home notification option 1-36 setting date and time 2-44 enable e-mail notification option 1-36 unpacking, inspecting, and installing 2-22 enable telnet on switch 1-34 verifying communication to switch 2-55 enable unit beaconing EFC server...
  • Page 603 Index description 2-127 FICON management server 1-29 online state functions 2-63 FICON management style 1-28, 1-29 fabric logs FICON management server 1-29 Fabric Manager swap ports 1-35 zone set view 4-20 FICON mode fabric operating parameters dialog box 1-31 swap ports 1-35 fabric parameters field replaceable units...

  • Page 604: Hardware View

    Index full-volatility feature 4-36 See IPL PFE key 2-132 initial program load (IPL) 1-36 insistent domain ID 2-79, 2-80, 2-114 installation options installation tasks gateway address assigning user names and passwords 2-47 change switch address 2-117 backing up configuration data 2-103 configuring 2-15...
  • Page 605 Index description session IP address threshold alert 1-35 change switch address 2-117 using information configuring 2-14 logs menu 1-34 consolidating EFC Servers audit 1-34 default 2-1, 3-1, event 1-34 default value hardware 1-35 DNS server default 2-53 link incident 1-35 EFC Server default 2-53 open trunking...
  • Page 606 Index access desktop through TightVNC 2-30 maintenance 1-35 open systems node list view 1-40 installing 2-59 performance view 1-41 management server option 1-32 port 1-39 management server, default values port list view 1-40 management style 1-28 product 1-28 FICON 1-28 switch 1-38 operating...
  • Page 607 Index installing 2-59 full-volatility feature 2-132 open systems management style 1-29 open-systems management server 2-132 open systems management server 1-29 OpenTrunking 2-57, 2-132 open trunking feature 2-69 preferred path feature 2-132 dialog box 2-70 SANtegrity binding 2-57, 2-132 dialog box menu 2-72 port enabling and configuring...
  • Page 608 Index power receptacles, illustrations power supplies 1-20 quick start, MAPs event codes B-20 illustrations LEDs 1-22 R_A_TOV 2-115 part numbers r_a_tov 2-82 removal default value replacement greater than e_d_tov 2-83 power-on procedure 4-41 rack installation preferred domain ID 2-79, 2-113 rack-mount installation default value 2-10...
  • Page 609 Index SAN management application upgrading 4-59 main window 2-48 specifications, remote workstations 1-18 SANpilot interface square, gray, meaning of 1-43 server hardware fault isolation 3-108 statistics, ports 1-42 SANpilot interface, management by status bar 1-43 SANtegrity Binding feature 2-62 status symbols 1-43 SANtegrity Binding features status bar symbols...
  • Page 610 Index power on procedure for 4-41 access management server desktop 2-30 power supplies 1-20 default password 2-31, 2-105, 4-62 setting date and time 2-74 time setting offline 4-45 set switch time at SANpilot interface 2-111 setting online 4-45 tools and test equipment 1-46 tools supplied 1-46...
  • Page 611 Index web server introduction zone members, default value web server, enabling 1-34 zone set Windows 2000 description of configure users 2-38 zone set state, default value default password 2-32, 2-106, 4-63 Zone set View 4-20 default user name 2-32, 2-106, 4-63 zone sets, default value zone states, default value...
  • Page 612 Index i-14 McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual...

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