Dsa Error Messages; Cpu Test Results; Bmc Test Results - IBM QS22 - BladeCenter - 0793 Service Manual

Problem determination and service guide
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DSA error messages

The tables below describe the messages that the diagnostic programs might
generate and suggested actions to correct the detected problems. Follow the
suggested actions in the order given.

CPU test results

Table 6. CPU test results
Test
Number
CPU
089-901-
stress test
xxx
089-802-
xxx
089-801-
xxx

BMC test results

Table 7. BMC test results
Test
Number
I2C test
166-901-
xxx
Extended
Status
results
Fail
Test failure
Abort
System resource
availability error
Abort
Internal program
error
Extended
Status
results
Fail
The BMC
indicates a
failure in the
IPMB bus.
Actions
1. If the system has stopped responding, turn off and restart
the system and then run the test again.
2. Make sure that the DSA Diagnostic code is at the latest
level. The latest level DSA Diagnostic code can be found
on the IBM Support Web site at http://www.ibm.com/
support/docview.wss?uid=psg1SERV-DSA/.
3. Run the test again.
4. Check system firmware level and upgrade if necessary.
The installed firmware level can be found in the DSA
Diagnostic Event Log within the Firmware/VPD section for
this component. The latest level firmware for this
component can be found on the IBM Support Web site
athttp://www.ibm.com/support/us/en/.
5. Run the test again.
6. If the system has stopped responding, turn off and restart
the system and then run the test again.
7. If the test continues to fail, refer to the other sections of
this chapter for diagnosis and corrective action.
Actions
1. Turn off the system and disconnect it from power. The
system must be removed from AC power in order to reset
the BMC.
2. After 45 seconds, reconnect the system to power and turn
on the system.
3. Run the test again.
4. Make sure that the DSA Diagnostic code is at the latest
level. The latest level DSA Diagnostic code can be found
on the IBM Support Web site at http://www.ibm.com/
support/docview.wss?uid=psg1SERV-DSA/.
5. Check BMC firmware level and upgrade if necessary. The
installed firmware level can be found in the DSA Diagnostic
Event Log within the Firmware/VPD section for this
component. The latest level firmware for this component
can be found on the IBM Support Web site
athttp://www.ibm.com/support/us/en/.
6. Run the test again.
7. If the test continues to fail, refer to the other sections of
this chapter for diagnosis and corrective action.
Chapter 5. Diagnostics and troubleshooting
69

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