IBM QS22 - BladeCenter - 0793 Service Manual page 128

v Diagnostic program type and version level
v Hardware configuration (print screen of the system summary)
v BIOS code level
v Operating-system type and version level
You can solve some problems by comparing the configuration and software setups
between working and nonworking servers. When you compare servers to each
other for diagnostic purposes, consider them identical only if all the following factors
are exactly the same in all the blade servers:
v Machine type and model
v All relevant firmware levels
v Adapters and attachments, in the same locations
v Address jumpers, terminators, and cabling
v Software versions and levels
v Configuration option settings
v Operating system control file setup
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BladeCenter QS22 Type 0793: Problem Determination and Service Guide
– What changes, if any, were made before it failed?
– Is this the original reported failure, or has this failure been reported before?