Lenovo ThinkServer RD210 Hardware Maintenance Manual page 65

Table 3. DSA Preboot messages (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 9 "Parts listing, ThinkServer RD210 Type 3795, 3796, 3818, and 3819" on page 143 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a Trained service technician.
• Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Message
number Component Test
217-901-xxx SAS/SATA
Hard Drive
405-901-xxx BroadCom
Ethernet
Device
405-901-xxx BroadCom
Ethernet
Device
State Description
Disk Drive Failed
Test
Test Failed
Control
Registers
Test MII Failed
Registers
Action
1. Reseat all hard disk drive backplane
connections at both ends.
2. Reseat the all drives.
3. Run the test again.
4. Make sure that the firmware is at the latest
level.
5. Run the test again.
6. If the failure remains, go to
http://www.lenovo.com/support for
more troubleshooting information.
1. Make sure that the component firmware is
at the latest level. The installed firmware
level is shown in the DSA event log in the
Firmware/VPD section for this component.
2. Run the test again.
3. Replace the component that is causing the
error. If the error is caused by an adapter,
replace the adapter. Check the PCI Information
and Network Settings information in the DSA
event log to determine the physical location of
the failing component.
4. If the failure remains, go to
http://www.lenovo.com/support for
more troubleshooting information.
1. Make sure that the component firmware is
at the latest level. The installed firmware
level is shown in the DSA event log in the
Firmware/VPD section for this component.
2. Run the test again.
3. Replace the component that is causing the
error. If the error is caused by an adapter,
replace the adapter. Check the PCI Information
and Network Settings information in the DSA
event log to determine the physical location of
the failing component.
4. If the failure remains, go to
http://www.lenovo.com/support for
more troubleshooting information.
Chapter 5
57
.
Diagnostic