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FFFF or other code not listed
1. Place download jumpers on the controller and try to flash the firmware code to
2. Isolate between SCSI subsystem and controller by disconnecting all hard disk
3. If original ISPR code is still present after disconnecting all hard disk drive cables
ServeRAID error codes
In the following error codes, x can be any number or letter.
Note: See "Server" on page 80 to determine which components should be replaced by a field service technician.
Error code/symptom
1xxx (Microcode checksum error)
2xxx (Code DRAM error)
3000-31XX (Code DRAM error)
3200 (Code DRAM error)
Note: SCSI channel jumper details, if any, appear elsewhere in this
publication.
e. Check for proper cabling configuration in systems that use hard disk drive
status cables. Reconnect all cables removed in step 1 on page 73.
f. Disconnect one drive at a time attached to the channel identified in step 2a
on page 74; then, reboot to determine which drive is causing the error.
g. Replace hard disk drive cable.
h. Replace hard disk drive backplane.
the card.
drive cables attached to the suspect card, and reboot.
CAUTION:
Do not press F5. Doing so will change the server's configuration.
If ISPR code is EF10 after disconnecting cables, follow the steps below until the
error is eliminated:
a.
Identify which channel is causing the error by reconnecting cables one at a
time and rebooting until the error returns.
b. Check termination of identified channel in step 2a.
Note: SCSI channel termination details, if any, appear elsewhere in this
publication.
c. Disconnect one drive at a time attached to channel identified in step 2a and
reboot each time to determine which drive is causing the problem.
d. Replace hard disk drive cable attached to channel identified in step 2a.
e. Replace backplane attached to channel identified in step 2a.
and rebooting, perform the following actions until the error is no longer present:
v Reseat the controller
v Replace the controller
FRU/action
v ServeRAID controller
1. Install download jumpers, flash latest level BIOS and
firmware for controller. Remove jumpers.
2. ServeRAID controller.
1. Install download jumpers, flash latest level BIOS and
firmware for controller. Remove jumpers.
2. ServeRAID controller.
1. Install download jumpers, flash latest level BIOS code
and firmware for controller. Remove jumpers.
2. ServeRAID controller.
Chapter 6. Symptom-to-FRU index
75
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