Small Computer System Interface Messages; Diagnostic Programs And Error Messages - IBM 867372X Maintenance And Troubleshooting Manual

Small computer system interface messages

If you receive a SCSI error message, see "Diagnostic error codes" on page 65.
Note: If your server does not have a hard disk drive, ignore any message that

Diagnostic programs and error messages

The server diagnostic programs are stored on the IBM Enhanced Diagnostics CD.
These programs are the primary method of testing the major components of your
server.
Diagnostic error messages indicate that a problem exists; they are not intended to
be used to identify a failing part. Troubleshooting and servicing of complex
problems that are indicated by error messages should be performed by trained
service personnel.
Sometimes the first error to occur causes additional errors. In this case, the server
displays more than one error message. Always follow the suggested action
instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed test
log and summary log when the diagnostic programs are run.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
fff
ttt
iii
date
cc
text message is the diagnostic message that indicates the reason for the problem.
Table 2. ServerGuide Setup and Installation CD (continued)
Symptom Suggested action
The ServerGuide Ensure that the NOS CD you have is supported by the ServerGuide
program will not program. See the ServerGuide Setup and Installation CD label for a
start your NOS CD. list of supported NOS versions.
The NOS cannot Ensure that the NOS is supported on your server. If the NOS is
be installed; the supported, either there is no logical drive defined (SCSI RAID
option is not systems) or the ServerGuide System Partition is not present. Run the
available. ServerGuide program, and ensure that setup is complete.
indicates that the BIOS is not installed.
is the three-digit function code that indicates the function being
tested when the error occurred. For example, function code 089 is
for the microprocessor.
is the three-digit failure code that indicates the exact test failure that
was encountered. (These codes are for trained service personnel;
see "Diagnostic error codes" on page 65).
is the three-digit device ID. (These codes are for trained service
personnel; see "Diagnostic error codes" on page 65).
is the date that the diagnostic test was run and the error recorded.
is the check value that is used to verify the validity of the
information.
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Chapter 3. Diagnostics