Downloading The Diagnostics Program; Using The Diagnostic Diskette - IBM 867372X Maintenance And Troubleshooting Manual

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2. Turn on all attached devices; then, turn your server on.
3. When you see Press F1 For Configuration/Setup, press the F1 key.
4. When the Configuration/Setup Utility menu appears, select Start Options.
5. From the Start Options menu, select Startup Sequence.
6. Note the device selected as the First Startup Device. Later, you must restore
this setting.
7. Select CD-ROM as the First Startup Device.
8. Press Esc two times to return to the Configuration/Setup Utility menu.
9. Place the IBM Enhanced Diagnostics CD in the CD-ROM drive.
10. Select Save & Exit Setup and follow the prompts. The diagnostics will load.
Follow the instructions on the screen to run the diagnostics.
Important: When you finish running the diagnostics and utilities, remove the
CD from the CD-ROM drive and turn off the server. You must
restore the First Startup Device to the original setting. Use steps 2
through 8 of this procedure to do this.

Downloading the diagnostics program

Do the following to download the latest image of the IBM Enhanced Diagnostics
from the World Wide Web and create a startable Enhanced Diagnostics diskette:
1. Go to the following World Wide Web site: http://www.ibm.com/pc/support/
2. Download the diagnostics file for your server to a hard disk drive directory (not
to a diskette).
3. Go to a DOS prompt and change to the directory where the file was
downloaded.
4. Insert a blank high-density diskette in diskette drive A.
5. Type in the following, and then press Enter: filename a: where filename is the
name of the file you downloaded from the Web.
The downloaded file is self-extracting and will be copied to the diskette. When the
copy completes, you have a startable IBM Enhanced Diagnostics diskette.

Using the diagnostic diskette

Do the following to start the IBM Enhanced Diagnostics using the diagnostics
diskette, do the following:
1. Turn off your server and any peripheral devices.
2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive.
3. Turn on all attached devices; then, turn on the server.
4. Follow the instructions on the screen.
5. Place the IBM Enhanced Diagnostics CD in the CD-ROM drive. The diagnostics
will load. Follow the instructions on the screen to run the diagnostics.
When the tests have completed, you can view the Test Log by selecting Utility from
the top of the screen.
If the hardware checks out OK but the problem persists during normal server
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.
Viewing the test log
The test log records data about system failures and other pertinent information. The
test log will not contain any information until after the diagnostic program has run.
23
Chapter 3. Diagnostics

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