Table of Contents
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program . . . . . . . . . . . . . . . . .
Chapter 7. Troubleshooting. . . . .
Troubleshooting tables . . . . . . . . . . .
DVD drive problems . . . . . . . . . . .
General problems. . . . . . . . . . . .
Hard disk drive problems . . . . . . . . .
Intermittent problems . . . . . . . . . .
problems . . . . . . . . . . . . . . .
Memory problems . . . . . . . . . . .
Microprocessor problems . . . . . . . .
Monitor problems. . . . . . . . . . . .
Optional-device problems . . . . . . . .
Power problems . . . . . . . . . . . .
Serial port problems. . . . . . . . . . .
Software problems . . . . . . . . . . .
Solving power problems . . . . . . . . . . .
Solving Ethernet controller problems . . . . . .
Solving undetermined problems . . . . . . . .
Event logs . . . . . . . . . . . . . . . .
System event log. . . . . . . . . . . . . .
Diagnostic programs and messages . . . . . .
board . . . . . . . . . . . . . . . . . .
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technical assistance . . . . . . . .
Before you call. . . . . . . . . . . . . . .
111
Using the documentation . . . . . . . . . .
111
111
Web . . . . . . . . . . . . . . . . . . .
112
Lenovo Support Web site . . . . . . . . . .
112
Calling for service . . . . . . . . . . . . .
112
Using other services . . . . . . . . . . . .
Purchasing additional services . . . . . . . .
113
113
114
Appendix B. Notices . . . . . . . .
115
Trademarks . . . . . . . . . . . . . . . .
116
Important notes . . . . . . . . . . . . . .
117
Product recycling and disposal . . . . . . . .
118
Particulate contamination . . . . . . . . . .
119
120
Battery return program . . . . . . . . . . .
120
120
Electronic emission notices. . . . . . . . . .
121
122
Statement. . . . . . . . . . . . . . .
122
Index. . . . . . . . . . . . . . . . .
122
123
125
125
125
125
126
126
127
127
127
129
130
130
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131
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