Dish Network 112182 User Manual page 117

M
ENUS
What's
Happening
You're using a The receiver "times out," and closes any
menu, and it menu after several minutes with no
suddenly closes. action. This throws away any changes
you make, but the receiver is still okay.
A menu option The option is for a feature that may come
is "grayed out," with a future software upgrade.
and you can't
select it.
In the Program • Maybe you haven't bought the
Guide, a channel channel. You must buy a channel
has a red before you can tune the receiver to it.
background.
• Maybe you've exceeded your event
limit.
• Maybe there's a problem with the
channel's broadcast.
The Program • Maybe you haven't set up the
Guide doesn't Program Guide to show the last
show a picture in channel you watched in the upper
the upper right- right-hand corner.
hand corner.
• Maybe you just opened the Program
Guide, or just changed the channel.
You try to display The Program Guide and Browse
Banner can display programs that'll
future programs
in the Program come on for some time into the future,
Guide or but not forever.
Browse
Banner, but find
you can't.
You try to display The Program Guide and Browse
Banner can display only programs that
programs that
have ended in the haven't yet ended. These features can't
Program Guide display a time before now.
or Browse
Banner, but find
you can't.
When you use the • Maybe you applied a Favorite List
Program Guide that's not the All Chan list.
or Browse
• Maybe you hid adult channels and
Banner, some
locked the receiver.
channels seem to
be missing. • If your setup includes a multi-dish
switch, maybe you need to do the
Check Switch procedure.
What's Wrong
Use the Troubleshooting Tables
What You Can Do
Start over again.
Ignore the option.
• To buy a channel, call the Customer Service Center
at 1-800-333-DISH (3474).
• Review your pay per view purchases to check your event limit. If you've
exceeded the limit, call the Customer Service Center.
• Try to tune to the channel later.
• Set up the Program Guide to show the last channel you watched in the
upper right-hand corner.
• When you first open the Program Guide or when you change the
channel, there may be a brief delay before a picture shows up.
Check the Program Guide again later. By then, it may show programs
for the time and date you want.
Call the program providers for details on past programs.
• You can change the applied Favorite List while you use the Program
Guide - just press the remote control Guide button. You can choose
another custom Favorite List, the All Chan list (it includes all the
channels), or the All Sub list (it includes all the channels you've
bought).
• Unlock the receiver to let the Program Guide show adult channels.
• Do the Check Switch procedure (see the installation instructions for
what to do).
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