Dish Network DuoDVR ViP 722k User Manual

Dish network satellite receiver user guide.
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You must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do
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Equipment and Software Covered by this User's Guide
This User Guide covers the ViP®722k DVR receiver, and software models ViP722k. This Guide may cover other devices,
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Copyright © 2008 EchoStar Technologies L.L.C., Englewood, Colorado 80112. All rights reserved.
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Part Number: 158669
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   Summary of Contents for Dish Network DuoDVR ViP 722k

  • Page 1: For Your Safety

    Part Number: 158669 Printed in the United States of America. DISH Network is a registered trademark of DISH Network L.L.C. For information about DISH Network, please visit our website at We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the registered owners.

  • Page 2: Table Of Contents

    Important Safety Instructions ... vii Introduction ... 1 ... 2 ELCOME OW TO SE THIS DISH N BOUT TV N ... 5 ATCHING DDITIONAL ERVICES TV R BOUT ATELLITE ONNECT TO A OVING SCREEN ... 9 ...9 UESTIONS Notes ... 10 Receiver &...

  • Page 3: Table Of Contents

    Table of Contents ATELLITE SING THE SING UESTIONS ... 24 Finding Programs to Watch ... 25 HANGING SING THE SING THE SING SING ... 31 UESTIONS Pay-Per-Programs ... 33 DISH O ONLINE ... 35 ONSIDERATIONS ... 37 UESTIONS ...38 OTES Favorites Lists ...

  • Page 4: Table Of Contents


  • Page 5: Table Of Contents

    Table of Contents Record Future Programs ... 61 IMERS AND SING THE SING THE ETTING ETTING ETTING ELETING A ... 69 UESTIONS Notes ... 70 Remote Control Setup ... 71 MPROVING ONTROLLING ECOVER ENDING ... 88 UESTIONS Receiver Customization ... 89 SING ODULATOR SING...

  • Page 6: Table Of Contents


  • Page 7

    Table of Contents...

  • Page 8: Important Safety Instructions

    Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

  • Page 9

    Safety Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.

  • Page 10: Introduction

    Introduction Introduction to DISH Network Services What you’ll find in this chapter: • ELCOME • OW TO SE THIS • BOUT • TV N ATCHING • DDITIONAL • BOUT ATELLITE • ONNECT TO A ROADBAND • OVING SCREEN UIDE DISH N...

  • Page 11: W Elcome, Guide

    Welcome ELCOME Thank you for choosing DISH Network. You are about to experience the excitement and convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best picture and sound quality. DISH Network consistently provides the latest products and satellite-delivered services—with high performance, ease of operation, and a wide variety...

  • Page 12

    Guide Conventions • The names of remote control buttons are all uppercase. Example: Press SAT. • Select means to move the highlight to an on-screen option or choice in a list and press SELECT on the remote control. Example: Select the Locks option. •...

  • Page 13: A Ccount

    Select Done. Where to Find Information on Your Account If you want to know about charges to your DISH Network account or if you would like to make changes to your programming packages, be sure to have your account information handy and choose one of the following: •...

  • Page 14

    Introduction Watching TV Now TV N ATCHING After you have ordered your programming package, you can begin enjoying the features of your new satellite TV receiver. When you complete these simple tours, you’ll be familiar with the remote control and be able to find a program to watch, pause live TV, and record your favorite shows.

  • Page 15: Pausing Live Tv

    Chapter 1 Watching TV Now Pausing Live TV Here’s something you can’t do with regular old TV: pause live TV because someone’s at the door or calling you on the phone or there’s something you just have to do right now. For more about the pause feature of your receiver, see Pausing a Program on page 54.

  • Page 16: Eception

    DDITIONAL ERVICES Pay-Per-View Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest movies, sports, and special events. For details on ordering Pay-Per-View events, see page 34. Be sure to connect an active phone line to your receiver before you order a Pay-Per-View event (see the instructions on page 112).

  • Page 17: Line Or Broadband

    Whenever the receiver is turned off using the remote control or front panel POWER button, you will see the DISH Network logo and helpful tips on your TV screen. This feature is included with your receiver to assure you that the connections between your receiver and TV(s) are not lost, and also provides useful information about your receiver and its features.

  • Page 18: Q Uestions

    I’m looking at program information in a guide I bought at the grocery store, but nothing matches what’s on my DISH Network receiver; is something wrong? No. DISH Network programming may vary from what you’ll find in a local publication. For best results, use the Program Guide on your receiver or order DISH Entertainment Magazine.

  • Page 19: Notes

    Chapter 1 Notes Notes...

  • Page 20: Receiver & Remote Controls

    Receiver & Remote Controls About Your Satellite Receiver What you’ll find in this chapter: • ATELLITE • UAL AND • EMOTE • ATELLITE • ATELLITE • SING THE • SING ECEIVER VERVIEW INGLE ODES ONTROL ECEIVER RONT ANEL ECEIVER ANEL SCREEN ENUS IELDS...

  • Page 21: Satellite Receiver, Remote Controls

    Satellite Receiver Overview ATELLITE ECEIVER This section gives you an overview of your DISH Network satellite TV receiver system. Satellite Receiver This dual-tuner satellite receiver with digital video recorder can view/record standard- definition (SD) and high-definition (HD) DISH Network programming on two TVs or view/ record over-the-air digital/HD broadcasts on the nearby HDTV.

  • Page 22

    The video displayed on the remote TV is always in standard definition (SD). High- definition satellite programming can be viewed on the remote TV; however, it is down- converted for viewing on the remote TV. The remote TV is also referred to as “TV2.” You can tell your receiver is in Dual Mode because the front panel mode indicator will light and the menu and other screens will display Dual Mode (as shown below).

  • Page 23

    Chapter 2 Dual and Single Modes Single Mode Single Mode provides dual-tuner receiver features—like Picture-in-Picture (PIP) and the ability to watch one live program while recording another—to all connected TVs. Single Mode delivers the same programming to all of the TVs connected to the satellite receiver and allows control by either remote control.

  • Page 24: Mode

    76). These devices can be a TV, a VCR or DVD player, and a third device. This section describes how to use the various features on the two types of remote controls included with your satellite TV system. Satellite Receiver...

  • Page 25

    Chapter 2 Remote Control Types of Remote Controls Remote Control 1 uses infrared (IR) signals to: • Control TV1 menus for the nearby TV in Dual Mode. • Control the satellite receiver in Single Mode. IR signals travel only short distances (40 feet or less), and cannot go through walls or other solid objects.

  • Page 26: Low Battery Warning

    Remote Control Batteries The remote control comes with four AAA batteries. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example, alkaline or carbon zinc. Don’t mix batteries of different kinds.

  • Page 27: Remote Control Buttons, Sat Mode

    Chapter 2 Remote Control Remote Control Buttons Input Press once for Input Press and hold for Recover Receiver Menu Access features and settings in your satellite receiver Themes Search for programs using Themes Recall Go back to last channel viewed Info Get info on programs Search...

  • Page 28

    Satellite Receiver Remote Control TV Mode TV/Video TV Power Switch between TV inputs top and bottom button Turn TV on/off TV Menu Access menu features Volume available on some TVs Control TV volume Mute Arrows/Select Buttons Turn TV volume on or off Channel up/down on TV, navigate TV menus/modes and select desired TV option...

  • Page 29: Dvd Mode

    Chapter 2 Remote Control sure your are in DVD mode by pressing the DVD Mode button. You can also use this mode to operate a VCR instead of a DVD player. TV/Video Switch VCR between its TV and videotape mode Back Rewnd a DVD or videotape Stop playing or recording a videotape,...

  • Page 30: Panel, Front & Back Panels

    ATELLITE ECEIVER Note: Your receiver may look slightly different than the unit shown above. ATELLITE ECEIVER Remote Home Antenna Distribution Connection to In-home remote control distribution antenna output Module Port Satellite In Connection to the Connection to optional module your satellite dish (sold separately) Note: Your receiver may look slightly different than the unit shown above.

  • Page 31: Menu

    Chapter 2 Using the On-screen Menus SING THE The menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list. Open and Close Menus You can open the menus in either of two ways: •...

  • Page 32: Canceling A Procedure

    • A single choice list allows you to select only one choice at a time. If you select another choice, your previous choice is deselected. • A multiple choice list allows you to select more than one choice at one time. If you select another choice, your previous choice(s) stays selected.

  • Page 33

    If you would like to put the receiver in a remote location (such as a closet or cabinet), be sure to get the replacement remote control that uses UHF Pro signals to control TV1. Call your DISH Network retailer or go to, select Our Products, and then click on Accessories.

  • Page 34: Finding Programs To Watch, C Hanging, U Sing The, U Sing T

    Finding Programs to Watch Watching TV What you’ll find in this chapter: • HANGING HANNELS • SING THE ROGRAM • SING THE ROWSE • SING HEMES AND • SING ICTURE UIDE ANNER EARCH ICTURE...

  • Page 35: Guide

    Chapter 3 Changing Channels HANGING HANNELS There are two basic ways to change the channel on your satellite TV receiver: • Use UP and DOWN ARROWS on your remote control • Enter a channel number with the NUMBER PAD Using the Up and Down Arrows While watching live TV, if you want to change the channels one at a time to see what’s on, press the UP and DOWN ARROWS on your remote control.

  • Page 36

    • The Program Guide shows which Favorites List is active. If All Chan is active, the Program Guide shows all the channels. The All Sub list shows only the channels in your subscription. The All HD list shows only the HD channels in your subscription. If you set up another list, the Program Guide shows only the channels on that list.

  • Page 37: Banner

    Chapter 3 Using the Browse Banner SING THE ROWSE ANNER Use the Browse Banner to see what other programs are on while not missing the program you are watching. When the Browse Banner is open, you will see the Program Banner information on the current program at the top of the screen, and on the left side of the Browse Banner at the bottom of the screen.

  • Page 38: Earch

    SING HEMES AND Use the Themes and Search Feature to find exactly what you want to watch. This section shows you how to use Themes to find your favorite programs by type (for example, movies, sports, news), or by keyword (if you’re looking for a particular actor or description).

  • Page 39: Using Themes, Using Keywords, Using History

    Chapter 3 Using Themes and Search Using Themes Press THEMES Using Keywords All Themes Select All Themes Press SEARCH Using History After you have searched for programs or keywords, your receiver keeps a history. In Dual Mode, TV1 and TV2 keep separate Search History information. In Single Mode, only TV1’s Search History is available.

  • Page 40: P Icture, Q Uestions

    SING ICTURE ICTURE Picture-In-Picture (PIP) lets you watch two programs at once while in Single Mode. The following instructions describe how to use PIP (see page 15 for instructions on changing to Single Mode). Press POSITION Press PIP to move the PIP to Display PIP and full screen Picture-In-Picture...

  • Page 41

    Chapter 3 Questions • Which remote do I use? – Dual Mode: Use Remote Control 1 for the nearby TV and Remote Control 2 for the remote TV. – Single Mode: Both remotes control the receiver. • Why isn’t PIP working? Your receiver is probably in Dual Mode. Press MODE on the front panel to put the receiver in Single Mode if you’d like to use PIP.

  • Page 42: Pay-per-programs

    Pay-Per-Programs Available pay-per-programs What you’ll find in this chapter: • • DISH O • ONLINE EMAND...

  • Page 43: View

    Internet connection. After you order a Pay- Per-View program, you can watch it on all of the receivers on your DISH Network account. Using the remote control, you can order the exact same program for each receiver but you pay for the program only once.

  • Page 44

    Movies & More Considerations • You can repeatedly watch a rented program for the period of time (for example, 24 hours) listed. Rented programs cannot be saved to the My Recordings list. • The My Rentals option shows you how much time you have remaining on rented DISH On Demand Programs.

  • Page 45

    You can use Locks to control the programs your family views. See What are Locks? on page 44. • You can review what you have rented during the last 30-60 days by looking in Purchase History. • The programs you order will appear on your DISH Network bill. Reviewing Orders...

  • Page 46

    • You can set up the receiver to record Pay-Per-View programs. See page 65 for more details. You cannot record DISH On Demand programs. • You can prevent others from purchasing Pay-Per-View programs by using locks (see page 48). • Keep an active phone line connected to your receiver so you can order Pay-Per-View programs with your remote control.

  • Page 47

    Chapter 4 Notes Notes...

  • Page 48: Favorites Lists

    Favorites Lists Setting Up Your Favorites Lists What you’ll find in this chapter: • HAT ARE AVORITES • REATING OR • AMING AVORITES • SING AVORITES ISTS HANGING AVORITES ISTS ISTS ISTS...

  • Page 49: List?

    Chapter 5 What are Favorites Lists? HAT ARE AVORITES Favorites Lists are custom lists of your favorite channels. You can create and change the lists yourself, adding and removing channels as you wish. Your favorite channels can be grouped in as many as four lists for TV1 and four lists for TV2 (in Dual Mode). •...

  • Page 50: F Avorites L Ists, List.

    REATING OR HANGING You can create, add channels to, and remove channels from a Favorites List. When you use your Favorites List only those channels in the list are shown in the Program Guide and Browse Banner. Currently Active Favorites MENU All Chan All Sub...

  • Page 51

    Chapter 5 Tips • Two lists cannot have the same name. For example, on TV1, you cannot have two lists named “Dad’s List.” However, TV1 and TV2 can have lists with the same names. • While in the program guide, press GUIDE to switch Favorites List functions only if you have added channels to the Favorites List.

  • Page 52: Locks


  • Page 53

    Chapter 6 What are Locks? HAT ARE OCKS Locks allow you to password-protect programming based on ratings, or on a channel-by- channel basis. When you have locked the receiver: • If you try to access a locked item or open the Locks menu, the receiver displays a message asking you to enter the password.

  • Page 54: Hanging A P Assword

    REATING OR HANGING A Set up your password before using the receiver locks. Press MENU and select Locks. If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. If you are changing an existing password, then select Change Password.

  • Page 55: Hanging R Atings L Ocks

    Chapter 6 Creating or Changing Ratings Locks Press MENU and select Locks. If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. Select Lock System or Unlock System. If you are locking the receiver, the receiver displays a message prompting you to enter a password.

  • Page 56: Hanging C Hannel L Ocks

    REATING OR HANGING You can lock any channel, including Pay-Per-View and over-the-air channels. Press MENU and select Locks. If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. Select Channel Locks.

  • Page 57: Nlocking P Ay -p Er -v Iew C Hannels

    Chapter 6 Locking or Unlocking Pay-Per-View Channels OCKING OR NLOCKING This locks all Pay-Per-View channels. You also can lock individual Pay-Per-View channels by using channel locks. Press MENU and select Locks. If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password.

  • Page 58: Nlocking The F Ront P Anel

    OCKING OR NLOCKING THE This lock keeps anyone from using the front panel buttons unless they enter the correct password, but it does not lock the remote control buttons. This option is only available on TV1 menus. Press MENU and select Locks. If the receiver is locked, enter the password using the NUMBER PAD.

  • Page 59

    Chapter 6 Questions UESTIONS • Why didn’t a lock I set take effect? You have to lock the receiver for any lock you set to take effect. See page 45 for details. • Why don’t the locks I set for TV2 work? The locks you set on TV2 are not available in Single Mode.

  • Page 60: Interactive Tv

    Interactive TV Interacting With Your TV What you’ll find in this chapter: • HOME I NTERACTIVE • USTOMER ERVICE...

  • Page 61

    2 View Your Statement DISH Network is not responsible for, and cannot guarantee the performance of, any products and services provided by any advertisers or others to whose sites we link. A link to another web site does not constitute an endorsement of that site (nor of any product, service or other material offered on that site) by DISH Network HSI or its licensors.

  • Page 62: Digital Video Recording

    Digital Video Recording Recording & Pausing Live Programs What you’ll find in this chapter: • DVR? HAT IS • AUSING A • EVERSE • OTION AND • ECORDING A • LAYING A • SING ECORD • ECORDING ROGRAMS • ECORDING •...

  • Page 63

    Chapter 8 What is DVR? DVR? HAT IS The Digital Video Recorder (DVR) features let you watch TV the way you want. You can pause, reverse, or skip back through a program. Then you can continue watching TV. Also, you can record and play back programs with full digital audio and video quality, without a VCR.

  • Page 64: Frame-by-frame

    EVERSE ORWARD This section describes how to use the DVR buttons to move forward and back quickly while you watch TV. Press BACK once to reverse the program 4 times as fast as normal play. Press BACK twice to reverse at 15 times normal speed, three times to reverse at 60 times normal speed, and four times to reverse at 300 times normal speed.

  • Page 65: Ive P Rogram, P Rogram

    Chapter 8 Recording a Live Program ECORDING A Note: Programs recorded in HD require up to six times more storage space than programs recorded in SD. LAYING A ECORDED Press DVR twice SING ECORD When Record Plus is enabled, you decide which receiver output (TV1 or TV2) will usually record your events as a default location.

  • Page 66: Link., Hile W Atching D Ifferent P Rograms

    SING ECORD Your receiver has a timer feature called Record Link. This feature sends data (audio, video, and other commands) to an external recording device, or ERD, that you can connect to the receiver’s RCA-type outputs. MENU ERD Setup Main Menu Thursday, January 20 114 E! 114 E!

  • Page 67

    Chapter 8 Recording While Watching Different Programs Make sure the receiver is in Single Mode by looking at the Single indicator on the front panel. See Switching Between Dual and Single Mode on page 15. Press GUIDE to open the Program Guide. Find a current program you want to record now. Press SELECT to tune to that program.

  • Page 68

    Select OK to begin recording now or Options to customize your recording settings. If you selected Options, see Recording Options on page 60 for your choices. Repeat step 1. Press RECORD. Customize your options as described on page 60. Press DVR twice on the remote control. The My Recordings screen will open. You should see the two programs that are recording indicated by the red dot next to the listings.

  • Page 69

    Chapter 8 Recording Options ECORDING PTIONS When you set up a timer, you can choose from the following options: • Stop Recording Manually—The receiver will record until you press STOP. • Extend End Time—You can extend the stop time for the recording. This option is useful for programs that might run overtime, like sporting events or awards shows.

  • Page 70: Record Future Programs, T Imers And, U Sing The, S Etting

    Record Future Programs Setting Up and Using Timers What you’ll find in this chapter: • IMERS AND • SING THE • SING THE • ETTING • ETTING • ETTING • ELETING A ECORDINGS IMERS AILY CHEDULE P AN UTOMATIC IMER ANUAL IMER PASS™...

  • Page 71: T Imers And R Ecordings, Timer Frequency, Timer Priorities, Timer Types

    Chapter 9 Timers and Recordings IMERS AND ECORDINGS A timer is your instruction telling the satellite receiver the programs you want to view in the future. For most Digital Video Recorder (DVR) timers, you select a specific program on a specific channel, and tell the satellite receiver how often you want to record that program.

  • Page 72: Timer Options, Timers List

    Timer Options The Timer Options screen lets you set the following (not used on all options screens): • Protect Event—Prevents your programs from being erased when the receiver fills up. • Set Resolution—Set the timer to record only HD or SD programs. Note: When setting DishPASS timers for programs available in both HD and SD, by default, the receiver will automatically select the HD program for recording.

  • Page 73

    Chapter 9 Timers and Recordings Reasons Why Timers are Skipped If a timer is skipped, the reason is stated on the Timers List. • Priority—This timer had a lower priority than other events being recorded at the time. • User—A user chose to skip that timer. •...

  • Page 74: List., S Chedule

    Special Considerations When Using Timers • For Locked Programs—You must enter the receiver password before you can create an automatic timer. You can create a manual timer for a locked program without entering the password. However, if you do this, when the timer starts the receiver may display only an error or password entry menu.

  • Page 75: Utomatic T Imer, Anual T Imer

    Chapter 9 Setting Up an Automatic Timer ETTING P AN Find a program to record that starts in the future using the Program Guide or Browse Banner. The program can be a satellite or over-the-air program (see page 117 for instructions on connecting an over-the-air antenna to your receiver).

  • Page 76: Pass™ T Imer

    Select Options (see page 63 for more details). Select the channel (satellite or over-the-air). Use the UP/DOWN ARROWS, PAGE UP/ DOWN, or NUMBER PAD to find the channel. Select Edit Time. Set the Start Time and End Time, include AM/PM for each. Set the Date.

  • Page 77

    Chapter 9 Deleting a Timer Enter your search criteria. You can use the keyboard shown on the screen or you can use the letters above the NUMBER PAD buttons on the remote control while the highlight is in the Enter Search Criteria field. See Using Text Fields on page 23 for instructions. Select Options as described on page 63.

  • Page 78

    • Make sure the Updates feature is enabled as described on page 101. By enabling this feature, the Program Guide will have the most up-to-date information, and can adjust or create timers accordingly. • Weekly, Daily, and Monday-Friday timers move only if the program is within one hour earlier or four hours later than the original time the timer was set up.

  • Page 79

    Chapter 9 Notes Notes...

  • Page 80: Remote Control Setup, I Mproving, C Ontrolling


  • Page 81: C Ontrol

    Chapter 10 Improving Receiver Control MPROVING ECEIVER These instructions help you improve your remote control settings to best operate your satellite receiver. Changing the Address for Remote Control 2 Because UHF signals travel long distances and go through walls, a neighbor’s remote may control your receiver by mistake.

  • Page 82

    If you have more than two DISH Network remote controls, consult the SYSTEM INFO screen on each receiver and ensure that all the IR/UHF Pro remotes use different addresses.

  • Page 83

    Chapter 10 Improving Receiver Control Adjusting the Remote Control Antenna Be sure to set the remote control antenna (back of the receiver) straight up so you can use the remote control from as far away as possible. Don't let the antenna touch anything. If your UHF Pro Remote Control 2 isn't working well from far away, you may be experiencing interference from objects near your receiver.

  • Page 84

    Installing a UHF Attenuator Unwanted UHF signals may interfere with signals from the remote control to the receiver. To prevent such interference, you can install a 10 dB attenuator (available from many consumer electronics parts stores). Adding this attenuator will help keep out stray UHF signals, but it will also cut down how far away you can use the remote control.

  • Page 85: C Omponents

    DVD player or VCR), and AUX (“auxiliary,” for a second TV, DVD/VCR, tuner, audio amplifier, or a second DISH Network satellite receiver) to set the remote control to the right mode for the device. To change the mode, press the button for the device you want the remote to control.

  • Page 86

    Setting Up Using Device Code Tables Set up the remote to control other devices using the device codes listed on page 137. In the instructions below, the column on the left contains the instructions and the column on the right provides additional information. Instructions Turn the device on.

  • Page 87

    Chapter 10 Controlling Other Components Setting Up Using Device Codes Scan If the code for your device is not listed in the tables starting on page Codes First Left or if you could not find a code that worked for your device, use this procedure to scan the remote control’s memory for the device code.

  • Page 88

    Checking the Device Codes Use these steps to find the device code you’ve set for each remote control mode (TV, DVD or VCR, and AUX) Instructions Press and hold the mode button until all the other mode buttons light up, and then release the button.

  • Page 89

    Controlling Other Components Setting Up by Learning from Another Remote After you have programmed your DISH Network remote to control your devices (in TV, DVD or AUX modes), you may find not all of the commands used by the devices’ original remote controls function as you expect.

  • Page 90

    The mode button that you selected remains lit while learning. You may need to try pressing the button on the original device’s remote several times for the DISH Network remote to learn the command. The learning sequence also ends: • If the remote runs out of memory...

  • Page 91

    Controlling Other Components Using the System Wizard By pressing and holding the 0 (zero) key on your DISH Network remote control, you enter the System Wizard. The System Wizard can help you diagnose certain problems you may be having with your DISH Network remote control, including: •...

  • Page 92

    Remote Controls Controlling Other Components Adjust Remote Configuration You may see a screen asking you to adjust the physical configuration of the remote control. Configure the remote key and the UHF/IR switch as shown on the screen, and then select Continue.

  • Page 93

    Chapter 10 Controlling Other Components Controlling a Tuner or Amplifier Use the following remote control buttons to control a tuner or amplifier. When the remote control is set up as described on pages 76 and 84, press the AUX mode button to set the remote to AUX mode.

  • Page 94

    6-7 make sure the remote is set up correctly): Programming to Control a Second Satellite Receiver If you have another DISH Network satellite receiver installed, you can use this remote in AUX mode to control it along with your new receiver. When you program the remote to control this other receiver, the remote will send out IR signals to the receiver.

  • Page 95: Utton

    Chapter 10 The Recover Button ECOVER Use RECOVER if you have a snowy, all blue, or black screen on your TV and cannot get the picture back from your satellite receiver. When you press RECOVER as described, the remote control sends commands to your TV to change channels or video inputs to get back to watching satellite programming.

  • Page 96: Power On And Off

    • On a remote TV, RECOVER must be programmed to tune your remote TV to the specific channel to receive TV2 programming (for example, channel 60), using the instructions on page 86. Note: Press any remote control button other than RECOVER to end this procedure. Note: If RECOVER is not programmed to a specific channel, RECOVER will first try to tune your TV to channel 3, then channel 4, and then other video inputs with each press of RECOVER.

  • Page 97

    TV2 channel before you can use RECOVER. • Place the channel sticker on the remote TV and write down the channel you use to watch DISH Network programming. The stickers are inside the front cover of this guide. •...

  • Page 98: Receiver Customization, S Etup, Ultimedia

    Receiver Customization Personalizing Your Satellite Receiver What you’ll find in this chapter: • SING HARED • ODULATOR • SING ULTIMEDIA • SING ALLER • USTOMIZING THE ISTS • HANGING • SING LOSED • SING OLBY • ESETTING TO • CHEDULING •...

  • Page 99

    If you have TV1 and TV2 connected to the receiver with coaxial cables (see page 107), you can decide which channel you’d like to use to view your DISH Network programming. If you have the system locked, you’ll have to enter the password to enable TV1’s output on this screen.

  • Page 100

    SING ULTIMEDIA Photos Copy photos from select digital cameras and storage devices to the receiver’s DVR hard drive for viewing on the connected TV (options vary by receiver model). Now you don’t have to pass photos around or have a crowd of people hover around your digital camera. Transferring Photos to Your Receiver MENU Main Menu...

  • Page 101

    If the hard drive is compatible, you’ll receive a popup confirming the connection and asking if you want to manage its contents. Select Yes. Follow the on-screen prompts for activation on your DISH Network account of the DVR External Hard Disk Drive feature for storage and playback of DVR content.

  • Page 102

    Portable Media Players You can take your recorded content on the go with a portable media player from ARCHOS. Visit for compatible models and a free DISH Network plug-in. A one-hour standard-definition program will transfer in only about five minutes! Copy protection for certain content may apply.

  • Page 103

    Chapter 11 Using Caller ID SING ALLER Caller ID displays on your TV if you subscribe to Caller ID from your local phone company. To use this feature make sure you have a phone line connected to the receiver, Caller ID is enabled on your phone line and that the Caller ID option is selected on your receiver.

  • Page 104: Guide And Channel List

    Using Caller ID History Use the following instructions to view and delete numbers from your Caller ID History. USTOMIZING THE UIDE AND You can set up the on-screen Program Guide to list channels in descending order, with the highest channel number at the bottom of the screen, or in ascending order, with the highest channel number at the top of the screen.

  • Page 105

    Chapter 11 Customizing the Guide and Channel Lists Changing the Guide Display The receiver comes set to display the Program Guide with video in the upper right corner. However, you can change the way the Program Guide displays. MENU Main Menu 114 E! 114 E! Program Guide...

  • Page 106

    channel lists. To change the channel display, you must first scan for over-the-air channels (refer to Scanning for Over-the-Air Channels on page 118). Select Chan Display Press MENU, select System Setup, and then Local Channels. Select Chan Display. Note: Changing the channel display preference may cause timers on those channels to be lost.

  • Page 107

    Chapter 11 Changing Languages HANGING ANGUAGES You may be able to change the language of some programs. Some programs, such as movies, indicate at the beginning whether an alternate language or descriptive video is available. An alternate language applies only to the audio part of a program and does not change the language used in the menus displayed by the receiver.

  • Page 108: Aptioning

    SING LOSED APTIONING The receiver has many options for Closed Captioning (CC), which allow you to change the feature to suit your needs. Also, you can display captions when you play back programs recorded on the receiver's DVR (Digital Video Recorder), even if you didn't have them turned on at the time the program was recorded.

  • Page 109

    Chapter 11 Using Dolby® Digital Surround Sound ® SING OLBY Dolby Digital gives you the capability to enjoy programs in surround sound. An external decoder is required to enjoy this feature. Refer to your decoder’s user’s guide. Note: Not all programs contain a Dolby Digital sound track. The receiver uses an optical port for outputting digital audio.

  • Page 110: D Efaults, U Pdates

    ESETTING TO ACTORY You can reset the receiver to discard any changes you have made to the receiver, except for remote control address settings and locks. Resetting the receiver to factory default settings also discards all Favorite Lists except the All Chan, All Sub, and All HD lists. You cannot reset the receiver to default settings to discard a password you have forgotten.

  • Page 111

    Chapter 11 Inactivity Standby NACTIVITY TANDBY If your receiver is on for a preset period of time without any activity (for example, no channel changes), the Inactivity Standby feature turns off the receiver so that you’ll always have the latest Program Guide and DISH On Demand (if available on your model). Enabling this feature (recommended) also improves the reliability of your receiver.

  • Page 112: Connections And Setup

    Connections and Setup How to Connect Your Satellite Receiver What you’ll find in this chapter: • ONNECTING TO THE • ONNECTING TO THE TV2) • ONNECTING TO • ONNECTING THE • ONNECTING A ONNECTION • ONNECTING A • ONNECTING AN •...

  • Page 113: C Onnecting To The N Earby Tv (tv1)

    Note: If you would like to put the receiver in a remote location (closet, cabinet, etc.), be sure to get the replacement remote control that uses UHF Pro signals to control TV1. Call your DISH Network retailer or go to, select Shop, and then click on Accessories.

  • Page 114

    YPbPr Connections The YP (component) connections provide high-quality video to your HDTV or HD monitor. Connect receiver and monitor with Audio cables Connect receiver and monitor with YPbPr Component connections Connect between the YP component connections on the receiver and the nearby TV using component video cables.

  • Page 115: Setting Up To Display In Hd

    Connecting to the Nearby TV (TV1) Setting Up to Display in HD Once the receiver has been activated with qualifying DISH Network programming, you will be able to receive HD programs to watch. Use the following steps to select the desired HDTV format.

  • Page 116: C Onnecting To The R Emote Tv S (tv1 Or Tv2)

    If you’re using TV1 in a room away from the receiver, be sure to order the replacement remote control that uses UHF Pro signals instead of IR. Call your DISH Network retailer or go to, select Shop, and then click on Accessories.

  • Page 117

    Chapter 12 Connecting to the Remote TVs (TV1 or TV2) Find three channels next to each other on one of your remote TVs that do not pick up any signals from over-the-air or cable broadcasts (they should show nothing but snow or static).

  • Page 118

    With the Modulator Setup screen displayed on the nearby TV, use Remote Control 1 to do the following: Under TV2 Out (or TV1 Out), select either Air (air channel numbers) or Cable (for cable channel numbers) based on what you wrote down in step 5. Under TV2 Out (or TV1 Out), use the UP and DOWN ARROWS to change the modulator channel to the one you wrote in step 5.

  • Page 119

    Chapter 12 Connecting to the Remote TVs (TV1 or TV2) Disconnect the cable TV service cable or antenna cable from the splitter input, if necessary. Make sure the disconnected cable is capped or otherwise protected from the weather. Disconnect the cable coming from the receiver H you do not know which cable this is, go to the next step.

  • Page 120: Back Panel, Connecting To Your Dish Antenna

    2150 MHz. Some cables may say “Swept tested for 2150 MHz.” If you have any doubt about this, ask your DISH Network retailer, or look on the container the cable came in. Do not use cable company TV cables or cables from other satellite TV systems not rated up to at least 2150 MHz.

  • Page 121: C Onnecting The P Hone L Ine

    P and the telephone wall jack to HONE successfully connect with DISH Network. You can obtain a filter from your DSL provider. Phone Line Connection Run a telephone cable with a standard RJ-11 connector from the receiver’s back panel to an active telephone connection as shown below.

  • Page 122: C Onnecting A B Roadband I Nternet C Onnection

    Phone System Setup You must set up the receiver for your telephone system (touch tone or rotary), and set a telephone number prefix, if you need a prefix to make an outside call. Note: A prefix is different than an area code. Press MENU, then select System Setup, Installation, and then Phone System.

  • Page 123: C Onnecting U Sing D Ish Comm

    ONNECTING DishCOMM is a robust network technology based on HomePlug 1.0 standard that allows compatible DISH Network satellite receivers to send and receive data via the power lines in your home. DishCOMM allows one or more receivers to "share" another receiver's phone connection (see step 4, below), or to use a DishCOMM Modem connected to the phone line (see step 5, below), which eliminates the need for a physical phone-line connection to a receiver.

  • Page 124

    If no receivers in the house have a phone jack located close enough for a physical connection, the DishCOMM Modem can be shared among multiple DishCOMM- compatible receivers, as follows: Connect a phone line to the modem. Create the DishCOMM Network (see instructions, above). Ensure that all receivers display "Remote"...

  • Page 125: Connecting A Vcr To The Remote Tv

    Connecting a VCR to the Remote TV ONNECTING A Below is an example of how to connect a VCR to your satellite TV system. For this installation, always leave your VCR powered on so that the TV can receive satellite programming. If you turn off your VCR, your TV will not be tuned to the correct channel to receive satellite programming.

  • Page 126: Connecting An Over-the-air Antenna

    FCC requires that you install appropriate equipment between the over-the-air antenna/cable and the satellite TV receiver to prevent you from accidentally retransmitting DISH Network programming (see FCC Compliance in the Appendix). TV distribution equipment devices include coax panels, amplifiers, or Super Home Nodes, and are available through many companies.

  • Page 127

    Chapter 12 Connecting an Over-the-Air Antenna Scanning for Over-the-Air Channels With your over-the-air antenna adjusted for best reception, use these instructions to scan for over-the-air channels for the nearby TV. Make sure you have your over-the-air antenna connected to the optional module’s O NTENNA Press MENU, select System Setup, and then Local Channels.

  • Page 128

    Peaking Your Over-the-Air Antenna MENU Main Menu Thursday, January 20 114 E! 114 E! 6:25 pm Program Guide Themes & Search Customer Support Multimedia Locks System Setup Daily Schedule Preferences Celebrity Homes Cancel 5:30 pm - 7:00 pm NR System Setup Local Channels Press MENU and select System Setup...

  • Page 129

    TV for many years. New digital over-the-air TV signals are broadcast and received in the same way. Digital over-the-air TV broadcasting uses advanced technology like that of DISH Network to deliver superb picture quality and CD-quality sound. However, digital over-the-air signal reception (like analog over-the-air signal reception) depends on several factors: •...

  • Page 130

    Home Distribution signal via the antenna. If you have questions about over-the-air channels, contact the broadcasters, not DISH Network. DISH Network does not broadcast over-the-air signals and so cannot do anything to change over-the-air signal quality. However, when the optional over-the-air...

  • Page 131: U Sing T Roubleshooting T Ools

    Representative may ask you to use if you should ever run into problems while using your equipment. Even though these tools are quite helpful, it is recommended that you only use them when on the phone with a DISH Network representative. Running the System Wizard A Customer Service Representative will instruct you when to run the wizard.

  • Page 132: Point Dish And Check Switch

    Warning: Running the Check Switch test while the receiver has low or no signal will result in incorrect receiver settings and cause you to lose channels. Do not run a Check Switch test unless directed to by a Customer Service Representative or other DISH Network instructions. Press MENU. Select System Setup.

  • Page 133

    Chapter 12 Notes Notes...

  • Page 134: Reference

    Reference Troubleshooting and Remote Codes What you’ll find in this chapter: • ROUBLESHOOTING • EMOTE ABLES ONTROL EVICE ODES...

  • Page 135: T Roubleshooting T Ables

    Reference Troubleshooting Tables ROUBLESHOOTING Use these tables if you have problems using the system. Look in this section for a description of the problem before calling the Customer Service Center. Many problems arise from basic misunderstandings of how the system works, especially when you are just becoming familiar with it.

  • Page 136: Message Numbers

    Internet connection. Program providers specify which programs are blacked out for specific areas, not DISH Network. • You must subscribe to a channel before you can tune to a program on that channel. Call the Customer Service Center at 1-800-333-DISH (3474) to subscribe or if you believe this message was displayed by mistake.

  • Page 137

    Reference Troubleshooting Tables Message Possible Reason Number You may have just plugged in the receiver and it is acquiring the satellite signal or the receiver may have temporarily lost the signal. The receiver may not be connected to an active telephone line or broadband Internet connection.

  • Page 138: Changing Channels, Remote Control

    Internet connection. The receiver uses the telephone line to make toll-free calls (when the phone is not in use) or the Internet connection to send purchase information to DISH Network. IIf you want to reset the receiver to its factory default settings, select Yes.

  • Page 139

    Reference Troubleshooting Tables What Is Happening When you press a button on the remote control, the receiver does not do what you expect. Your UHF Pro remote control does not work well from far away. When you press the remote control POWER button to turn the receiver on, power...

  • Page 140

    What Is Happening • The IR cable on the extender that sends the signal to the receiver may not be right in front of the IR sensor on the receiver front panel. • You are using Remote Control 2 which does not transmit IR signals.

  • Page 141: Watching A Program

    Reference Troubleshooting Tables Watching a Program What Is Happening • The TV set may not be • The TV may be connected to The receiver’s front panel power light is on, but the TV image is black, blue, • If the TV and the receiver are or snowy.

  • Page 142

    Favorites Lists What Is Happening Possible Reason GUIDE You press the remote If you have not added channels button while the Program Guide to any custom Favorites List, you is displayed. You find that you will be able to apply only the All can apply only the All Chan, All Chan, All Sub, or All HD lists.

  • Page 143: Hearing A Program

    Reference Troubleshooting Tables What Is Happening Possible Reason • You may have several timers set up for the same time and the event timer you set is at a lower priority than others. You set up an event timer, but the timer does not operate at all.

  • Page 144

    The receiver was sending Pay- Per-View purchase information You pick up the telephone to to DISH Network using your make a call, but you do not hear phone line. When the receiver a dial tone. found that the telephone was busy, it automatically disconnected.

  • Page 145

    Reference Troubleshooting Tables Locks What Is Happening You set a lock (for example, a lock on programs by ratings), but the lock does not take effect. You forgot the password, so that you are unable to unlock the receiver. Buying a Pay-Per-View Program What Is Happening Possible Reason Someone orders a Pay-Per-...

  • Page 146: Remote Control Device Code

    Dell 518 676 772 773 774 Denon 786 DiamondVision 546 643 659 Dimensia 503 645 830 DISH Network 742 763 Dixi 566 620 761 897 Dumont 501 627 711 813 Durabrand 533 627 682 733 834 843 Dwin 572 739...

  • Page 147

    Reference Remote Control Device Codes Nikko 627 654 727 778 Norcent 579 Normandic 717 Noshi 681 Novabeam 561 627 NTC 727 778 Nyon 627 Olevia 564 578 580 910 Onwa 541 657 662 682 Optimus 590 637 689 Optonica 521 572 607 739 835 Orion 694 726 834 899 Osaki 687 Panasonic 508 509 512 566 577 619 634 644...

  • Page 148

    Headquarter 581 Hewlett Packard/HP 792 Hi-Q 789 Hitachi 536 538 539 540 588 595 597 682 Howard Computers 792 Hush 792 iBuyPower 792 Insignia 507 Instant Replay 554 ITT 675 JC Penney 554 581 591 592 595 676 678 776 JCL 554 Jensen 595 682 776 JVC 503 504 523 526 527 545 561 562 581...

  • Page 149

    Reference Remote Control Device Codes Lasonic 746 Left Coast 640 Lenoxx 736 Lexicon 724 LG 836 Linn 685 725 Liquid Video 739 Lloyds 717 Logitech 702 Luxman 704 LXI 716 Magnadyne 776 Magnavox 652 654 685 725 Marantz 640 645 685 725 764 Mark Levinson 705 McIntosh 706 MCS 719...

  • Page 150: Tv/vcr Combo Codes, Tv/dvd Combo Codes

    Optiview 687 Oritron 564 723 Panasonic 624 627 638 662 663 672 699 714 716 734 737 813 840 841 855 Philco 686 Philips 565 572 577 617 672 764 766 873 874 Pioneer 665 719 812 877 879 880 Polaroid 586 617 635 636 640 647 651 677 Polk Audio 565 577 Portland 751...

  • Page 151: Tv/dvd/vcr Combo Codes, Tv/dvd/tuner Combo Codes, Tv/vcr/tuner Combo Codes

    Reference Remote Control Device Codes TV/DVD/VCR Combo Codes Programming for combination equipment: Program the remote control in TV mode using the first code listed, then in DVD mode using the second code listed, and then in AUX mode, press 1 followed by the last code. DiamondVision 659 532 641 TV/DVD/Tuner Combo Codes...

  • Page 152: Appendix

    Appendix What you’ll find in this chapter: • IMITED • ESIDENTIAL • TAYING • FCC C OMPLIANCE ARRANTY USTOMER GREEMENT EGAL...

  • Page 153: What The Warranty Covers, What The Warranty Does Not Cover

    • Labor: For a period of one (1) year from the original date of purchase, if DISH Network determines that the equipment is defective subject to the limitations of this warranty, it will be replaced at no charge for labor.

  • Page 154

    If your equipment is out of warranty and can be repaired your billing account or credit card will be charged the standard repair fee for the replacement. If damage to the defective equipment is found, which DISH Network in its sole discretion determines has voided the warranty, or makes the equipment unrepairable, billing account or credit card will be charged the market price of the replacement.

  • Page 155: R Esidential C Ustomer A Greement

    Residential Customer Agreement ESIDENTIAL Thank you for choosing DISH Network as your television service provider. DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support. You may contact us 24...

  • Page 156

    Each additional receiver will be authorized to receive the same Services as your initial receiver. This option is only available if your initial DISH Network receiver and all additional receiver(s) are located at the same residence and are continuously connected to your same land-based telephone line. Unless otherwise specified in the customer agreement(s), if any, applicable to the promotion(s) pursuant to which you are receiving Services and/ or Equipment, DISH Network will charge you a monthly additional outlet programming access fee ("Additional Outlet...

  • Page 157

    Appendix Residential Customer Agreement example, DISH Network shall have no obligation to provide Services for which payment is made by you to a third party or payment is made by a third party on your behalf. E. In addition to (and without limitation of) any amounts due for your Services and any other amounts due pursuant to any customer agreement(s) pursuant to which you are receiving Services and/or Equipment, you agree to pay the fees referenced below ("Fees") if and when applicable.

  • Page 158

    DISH Network receiver(s), or any part thereof. Such software is licensed, not sold, to you for use only under the terms and conditions of this license agreement, and DISH Network and its suppliers reserve all rights not expressly granted to you. Except as stated above, this license agreement does not grant to you any intellectual property rights in the software provided in your DISH Network receiver(s).

  • Page 159

    TRANSFER OF ACCOUNT, SERVICES OR EQUIPMENT DISH Network may sell, assign or transfer your account to a third party without notice to you. You may not assign or transfer your Services without our written consent, which will not be unreasonably withheld. We may, however, refuse to allow you to assign or transfer your Services if you lease your Equipment or if your account has an outstanding balance.

  • Page 160

    Agreement to DISH Network in case of default or breach by you of this Agreement are cumulative and without prejudice to any other rights and remedies that DISH Network may have by reason of such default or breach by you at law, in equity, under contract or otherwise (all of which are expressly reserved).

  • Page 161: Fcc C Ompliance

    If trouble is experienced with this equipment, for repair or warranty information, please contact DISH Network at 1-800-333- DISH (3474). If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 162

    Digital OTA Broadcasts Installation Considerations Digital Video Recorder (DVR) Digitial Video Recorder Codes Discrete Power On and Off Dish Antenna DISH Network Account DISH Network Logo, Moving DISH On Demand Ordering Reviewing Orders DishCOMM Connecting via Considerations Creating a Network via...

  • Page 163

    Modulator Setup Movies & More Multimedia Transferring Photos Viewing Photos Nearby TV Connecting to TV Display in HD No Picture YPbPr Connections New Episodes Number Pad, Remote Control Opening Menus Ordering a Pay-Per-View Ordering Your Program Packages Over-the-Air TV Broadcasts Over-the-Air Antenna Channel Scanning Peaking...

  • Page 164: Table Of Contents

    Timer Symbol Timer Types Timers List Troubleshooting Why Timers are Skipped Transmit Channel Numbers Troubleshooting Audio/Sound/Volume Browse Banner Caller ID Changing Languages Favorites Lists Hearing a Program Locks Menus Message Numbers Nearby TV Pay-Per-View Phone Line Point Dish and Check Switch Program Guide Receiver Diagnostics Remote Control...

  • Page 166: Remote Control Settings

    Receiver Information Write the following information in the spaces provided below. You may need to provide this information if you call the Service Center. To get the Conditional Access Numbers, display the System Info menu (see Ordering Your Programming Packages). Purchase Location Name: Purchase Location Telephone Number: Receiver Serial Number:...

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  • Bill Oct 11, 2016 06:23:
    Difficult to get manual to download