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Dish Network Solo 111 User Manual

Dish networks receiver user guide
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Contents
Safety......................................................................................... v
Introduction............................................................................... 1
Welcome to DISH Network ...........................................................1
Overview .......................................................................................1
If You Need More Assistance ........................................................2
Quick Start Guide ..........................................................................2
About Satellite Television ..............................................................3
Satellite Signal Quality ..................................................................3
Parts of the System .................................................................. 5
The Receiver Front Panel .............................................................5
The Receiver Back Panel ..............................................................6
The Remote Control ......................................................................7
The Menus ..................................................................................11
The Browse Banner .....................................................................15
Using the System ................................................................... 17
Changing Channels .....................................................................17
Using the Menus .........................................................................17
Using the Program Guide ............................................................20
Using the Program Banner ..........................................................22
Using the Browse Banner ...........................................................22
Ordering Pay Per View Programs ...............................................24
Using Themes .............................................................................25
Using Search ...............................................................................25
Using Favorites Lists ...................................................................27
Using Timers ...............................................................................29
Using Locks .................................................................................36
Using Caller ID ............................................................................44
Restarting the Receiver ...............................................................46
Resetting the Receiver to Factory Settings .................................46
Changing Program Languages ...................................................46
Testing the Phone Connection ....................................................47
Setting Up the Receiver for Channel 3 or 4 ................................48
Installation Instructions ......................................................... 49
How to Use these Instructions ....................................................49
Connecting Your TV and VCR ....................................................49
Installing a DISH 500 Antenna ....................................................50
DishPro Wiring Diagrams ............................................................60
Running Coaxial Cable ...............................................................67
Connecting the Receiver to a Phone Line ...................................68
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Summary of Contents for Dish Network Solo 111

  • Page 1: Table Of Contents

    Contents Safety... v Introduction... 1 Welcome to DISH Network ...1 Overview ...1 If You Need More Assistance ...2 Quick Start Guide ...2 About Satellite Television ...3 Satellite Signal Quality ...3 Parts of the System ... 5 The Receiver Front Panel ...5 The Receiver Back Panel ...6...
  • Page 2 Contents Reference... 71 Troubleshooting Tables ... 71 Device Codes ... 81 Appendix A ... 83 Appendix B ... 85 Limited Warranty ... 85 Residential Customer Agreement ... 88 Staying Legal ... 94 FCC Compliance ... 94 Index... 97 Page iv...

  • Page 3: Important Safety Instructions

    Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with a dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

  • Page 4: Safety

    Safety Note to Satellite TV System Installer satellite TV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.

  • Page 5: Introduction

    DISH N ELCOME TO ETWORK Thank you for choosing DISH Network. You are about to experience the excitement and convenience of Digital Broadcast Satellite (DBS) service, which delivers the very best in picture and sound quality. DISH Network consistently provides state-of-the-art, products and satellite- delivered services —...

  • Page 6: If You Need More Assistance

    You can add channels to your subscrip- 2. Press GUIDE on the remote control. tion simply by call- ing DISH Network at 1-800-333-DISH. O ORDER PROGRAMMING 1. Display the 2. Call the Customer Service Center at 1-800-333-DISH (3474). A customer 3.

  • Page 7: About Satellite Television

    2: F INDING ROGRAMS First, make sure the receiver is turned on. Press the POWER button on the remote or press the POWER button on the receiver. There are two ways to find information on programs. • Press the GUIDE button.
  • Page 8 Introduction OLAR Twice a year, the sun moves to a position behind the DISH Network satellite as it orbits the Earth. The exact time of the year that this occurs varies, depending on the location, but it is near the beginning of spring and again near the beginning of autumn.

  • Page 9: Parts Of The System

    Chapter 2 Parts of the System ECEIVER RONT MART This slot is for a future Smart Card. No Smart Card is included with this receiver. P AND RROW UTTONS The UP and DOWN buttons change the channel on the receiver. Note : You can display the Important System Information...

  • Page 10: The Receiver Back Panel

    Chapter 2 Parts of the System The back panel of the receiver provides the connections that you use to connect the receiver to other electronic devices. It also provides the receiver power cord and telephone jack. Depending on the setup that you use, you may only use some of these connections.

  • Page 11: The Remote Control

    The Remote Control EMOTE ONTROL This section describes the remote control and how to use the buttons to operate the satellite receiver. If you lose or damage the remote control, you will not be fully able to control the receiver. If this happens, call the Customer Service Center at 1-800-333-DISH (3474) to order a replacement.
  • Page 12 Chapter 2 Parts of the System EMOTE The remote control comes with AAA batteries. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example alkaline or carbon zinc, and don’t mix batteries of different kinds. Alkaline batteries last longer.
  • Page 13 OLUME UTTON Press the minus (-) side of this button to lower the receiver sound. Press the plus (+) side of this button to raise the receiver sound. When you press the VOLUME button, a bar displays on the TV to show you the receiver volume.
  • Page 14 Chapter 2 Parts of the System Tip: The arrow • buttons can be used to quickly navigate through • menus and the program guide. When you find a program or menu • option you would like to access, just SELECT press Note Tip: To open some...

  • Page 15: The Menus

    • Use the LEFT or RIGHT ARROW button to move the highlight to the next place where you want to enter a number. When you are done entering numbers, press SELECT. ECALL UTTON Press the RECALL button to return to the last channel you were watching.
  • Page 16 Chapter 2 Parts of the System The Main Menu is the key to the menus. Each option on this menu displays another menu. ROGRAM The Program Guide lists the available channels and programs. It also has a one-quarter screen video window option that shows the last program you were viewing.
  • Page 17 AVORITES ISTS The Favorites Lists menu allows you to create, change, and activate lists of favorite channels. ARENTAL AND YSTEM OCKS The Parental and System Locks menu allows you to set and use locks. YSTEM ETUP The System Setup menu provides several features that help you set up and maintain the system.
  • Page 18 Chapter 2 Parts of the System IMERS The Timers Menu allows you to set up the receiver to tune in a future “event,” that is, a program. If you have a VCR connected to the receiver, you can set up Tip: This menu lets a timer to start recording a program on the VCR.

  • Page 19: The Browse Banner

    USTOMER UPPORT menu provides convenient access to your DISH Customer Support Network account to review your statement, pay your bill, upgrade programming, and more. ROWSE ANNER You can use the Browse Banner on the remote control) to change channels, or to see what other programs are available without changing the program that you are watching.
  • Page 20 Chapter 2 Parts of the System Notes Page 16...

  • Page 21: Using The System

    Chapter 3 Using the System HANGING HANNELS There are three basic ways to change channels while watching a program: • Press the remote control UP or DOWN ARROW button to get to the desired channel. • Use the remote control number pad buttons to enter the desired channel number.
  • Page 22 Chapter 3 Using the System IGHLIGHTING A Tip: To quickly go To highlight a menu option, use the remote control ARROW buttons to to any menu move the on-screen highlight to the menu option. When you do this, the option with a option appears lighter than the other options.
  • Page 23 When you highlight a choice in a single choice list, it looks like this. In this example, the Spanish option is highlighted. When you highlight a choice in a multiple choice list, it looks like this. In this example, the LIFE - 108 When you select a choice in a list, it looks like this: ANCELING A...

  • Page 24: Using The Program Guide

    Chapter 3 Using the System SING THE The on-screen Tip: The channel channels and programs. You can use the you select may channels, to see what programs are scheduled, and to buy pay per view display one of programs. The several program information symbols.
  • Page 25 PENING THE ROGRAM UIDE There are two ways to open the Press the GUIDE button. • • Press the MENU button and then select the Program Guide option. ELECTING A ROGRAM IN THE 1. Use the NUMBER PAD buttons to enter the desired channel number. The Program Guide displays a block of channels including the one that you just entered.

  • Page 26: Using The Program Banner

    Chapter 3 Using the System SING THE watching. The receiver displays the the top of the TV screen every time you change the channel or press the remote control VIEW button. SING THE Tip: You can use You can use the the Browse programs are available without changing the program that you are Banner to see what...
  • Page 27 2. Change the channel: • Enter the channel number for the program that you want, using the NUMBER PAD buttons Press the UP or DOWN ARROW button to display • the channel that you want. 3. Press the RIGHT ARROW button to display the next program.

  • Page 28: Ordering Pay Per View Programs

    Chapter 3 Using the System RDERING 1. Highlight the desired pay per view program in the Tip: If any lock is in Guide effect that covers channel number as the pay per view program, you must enter the password NUMBER using the buttons.

  • Page 29: Using Themes

    SING HEMES HEMES You can list and choose programs by the theme of their contents (for example, just movies or just sports). You can then quickly list programs based on that theme, and choose the program you want. menu, press the LEFT ARROW 1.
  • Page 30 Chapter 3 Using the System 3. Move the highlight to the 4. There are two ways to enter the name of the program you want to find: 5. When you have entered the name, scroll down to choose between two options: Search Event Titles Only word(s) you entered are part of the event title.

  • Page 31: Using Favorites Lists

    7. Highlight the program you want to watch and press SELECT. 8. If the program occurs in the future, the opens. Select Create to record the program. See Using Timers on page 29 for more information. SING AVORITES ISTS allow you to display only your favorite channels in Favorites Lists Program Guide .
  • Page 32 Chapter 3 Using the System 3. Select the 4. Select the 5. In the 6. Press the SELECT button to add the highlighted channel 7. Repeat steps 5 and 6 until you have added all the channels that you 8. To delete a channel from the Tip: You can activate a Favorites List only if you have added...

  • Page 33: Using Timers

    4. Select the Edit List Name Note: You cannot change the name of the 5. Select a letter in the keypad area on the screen. Repeat to spell out the desired name. You can enter up to eight characters, including spaces. If needed, select the space option to correct a letter.
  • Page 34 Chapter 3 Using the System VENT Once timer operates at the new time. The receiver deletes this timer when the timer operates. Mon.-Fri. Friday on the same channel at the same time each day. Daily - on the same channel at the same time each day. Weekly same channel at the same time on the same day.
  • Page 35 ETTING P AN UTOMATIC 1. Select a future program using the or the Search Program Guide 2. Select a option. Timer Type 3. Select a Timer Frequency the box. Select the option to save the event timer. Create 5. The receiver displays a timer symbol in the when you press the INFO button to get information about the program.
  • Page 36 Chapter 3 Using the System 6. Select a channel: 7. Select the Set Date/Time option. The receiver displays the Time for Manual Timer 8. Use the NUMBER PAD buttons to enter the selecting 9. Use the NUMBER PAD buttons to enter the 10.
  • Page 37 DITING AN VENT IMER • You can edit almost any feature of an event timer. • You can edit both automatic and manual event timers. • Editing an automatic event timer converts the timer to a manual event timer that operates at the times you set, not the actual program times. 1.
  • Page 38 Chapter 3 Using the System ELETING AN 1. Press the MENU button. 2. Select the 3. The receiver displays the 4. Select an event timer that you want to delete. A check mark appears in the box next to the event timer. 5.
  • Page 39 Setting Up the Receiver to Control the VCR To use VCR Event Timers, you must connect the receiver’s back panel 3-4 output to the tuner inputs on the VCR. To use VCR Event Timers, you must set up the receiver to control the VCR. The receiver uses an IR signal to control the VCR.

  • Page 40: Using Locks

    Chapter 3 Using the System 10. If your VCR did not complete the test, enter another code from the table, and then repeat steps 5 through 8. 11. Once you have found the correct VCR code select the save the VCR code you entered and return to the Setup Note Timer to tune the receiver to the channel you want to record.
  • Page 41 OCKED THE If you try to access a locked item or open the menu, the receiver displays a message prompting you to enter the password. The receiver allows you three tries to enter the correct password. If you fail to enter the correct password, the receiver does not allow more tries for several minutes.
  • Page 42 Chapter 3 Using the System REATING OR Do the following to set program locks based on rating codes. Then, when the receiver is locked, only someone who knows the password can watch these programs. 1. Press the MENU button. 2. Select the If the receiver is locked, enter the password using the number pad buttons.
  • Page 43 REATING OR HANGING HANNEL : You can lock any channel, including pay per view channels. Note 1. Press the MENU button. 2. Select the option. Locks 3. If the receiver is locked, enter the password using the number pad buttons. The receiver displays stars (*) as you enter the digits of the password.
  • Page 44 Chapter 3 Using the System NLOCKING THE If you unlock the receiver, leave the locks unchanged and then lock the receiver again, the same locks will be in effect as before. 1. Press the MENU button to display the 2. Select the 3.
  • Page 45 NLOCKING THE ECEIVER To unlock the receiver front panel buttons, you must use the remote control. 1. Press the MENU button. 2. Select the option. Locks If the receiver is locked, enter the password using the NUMBER PAD buttons. The receiver displays stars (*) as you enter the digits of the password.
  • Page 46 Chapter 3 Using the System 6. Select the If the receiver is locked, enter the password using the NUMBER PAD buttons. The receiver displays stars (*) as you enter the digits of the password. As soon as you enter the fourth digit of the password, the receiver highlights the Press the SELECT button.
  • Page 47 PENING A OCKED 1. Select an item that is locked. 2. The receiver displays an menu is locked. 3. Enter the password using the number pad buttons. The receiver displays stars (*) as you enter the digits. As soon as you enter the fourth digit of the password, the receiver highlights the 4.

  • Page 48: Using Caller Id

    Chapter 3 Using the System ERSONAL You can set up a Personal Identification Number (PIN) for call-in requests only. Anyone calling the Customer Service Center must provide this PIN to make any changes to your account. You may call the Customer Service Center at any time to set up a PIN.
  • Page 49 If you are in a menu when a call comes in, you will see a different popup screen. Attention Name: DOE JOHN Phone: 303-555-1234 ID O URN THE ALLER N AND 1. Press MENU. 2. Select the System Setup 3. Select the Installation option.

  • Page 50: Restarting The Receiver

    Chapter 3 Using the System ESTARTING THE If your receiver stops responding to remote control or front panel commands, press and hold the front panel POWER button for 4 seconds. When you release the POWER button, the receiver will restart. ESETTING THE Use these instructions if you want to reset the receiver to be the same as when it was shipped.

  • Page 51: Testing The Phone Connection

    2. Select the System Setup 3. Select the Alternate Audio 4. Select the language you want in the Note Alternate provides visually-impaired customers with a visual description of the program. 5. Select Save to save your language choice. The receiver displays the menu.

  • Page 52: Setting Up The Receiver For Channel 3 Or 4

    Chapter 3 Using the System ETTING Your receiver comes preset to tune to channel 3 on the TV. If you need to change the channel your TV uses, do the following: 1. Press the MENU button. 2. Select 3. Select screen displays.

  • Page 53: Installation Instructions

    Chapter 4 Installation Instructions How to Use these Instructions These instructions guide you through the installation of a satellite system which includes your DISH Pro receiver (included with this manual), and a DISH Pro antenna system that can be identified by the DISH Pro logo shown below. Connecting Your TV and VCR Use the following diagram and instructions to connect the satellite receiver to a dish antenna, TV, and VCR (optional).

  • Page 54: Installing A Dish 500 Antenna

    Chapter 4 Installation Instructions Tip: Using cable labels makes it easy to tell which cables connect to the receiver ports. Installing a DISH 500 Antenna Note : If you have a Dish antenna system already installed, and the dish has been pointed for the strongest possible signal strength, you can skip this chapter and go directly to Appendix A to install the satellite receiver in an existing system.
  • Page 55 3. Display the Point Dish and Signal Strength and then 6-1-1 (unless the receiver already displays this menu). 4. Select Peak Angles 5. Enter your ZIP code in the ZIP Code 6. Select the Dish 500 option. 7. The menu displays the azimuth, elevation, and skew angles. Write down these numbers in the blanks provided in the margin.

  • Page 56: Mounting The Dish

    Chapter 4 Installation Instructions Mounting the Dish 1. Using these azimuth and elevation angles, find a location for the satellite dish which can be pointed towards the satellites located at these angles. With a compass, find the required azimuth angle. Then, use the elevation angle to find out how high the satellites are in the sky from your location.
  • Page 57 4. Assemble the satellite dish as shown below, except do not attach the Y- bracket or LNBF at this time. 5. Loosen both skew bolts and set the skew by rotating the dish mounting bracket to align the red mark with the required angle on the skew scale which you wrote down on 51.
  • Page 58 Chapter 4 Installation Instructions 8. Thread the RG-6 coaxial cable through the mast support arm and the Y-bracket. This cable should be long enough to run from your receiver to your LNBF. Note : See Running Coaxial Cables on page 67 for cable installation guidance.
  • Page 59 12. You should see the Point Dish/Signal select , then System Setup Installation MENU and then press 6-1-1 on the remote). 13. Select Check Switch . The Check Switch 14. Select Test . The receiver shows you a message that it is checking the switches.
  • Page 60 Chapter 4 Installation Instructions 17. Turn the dish back and forth very slowly, until the signal strength bar turns green. This shows you’ve found the signal. Note : If you cannot find the signal, turn the dish back to the first azimuth angle.
  • Page 61 • Make sure the skew angle you wrote down on page 51 is exactly the same as the skew angle you set in step 5 on page 53. If it is not, reset the skew angle as described on page 53. After you reset the skew angle, go back page 55 and start over from step 16.
  • Page 62 Chapter 4 Installation Instructions Installing a Multiple Dish DishPro System Note : You cannot use DishPro LNBFs and switches (those marked with the DishPro logo) with Legacy (non-DishPro) switches and LNBFs (those without the DishPro logo). You must install your DISH antenna system with either all DishPro LNBFs and switches or all Legacy LNBFs and switches.
  • Page 63 8. Select Check Switch . When the 9. When is complete, you will see an Check Switch screen similar to the one shown next. It will show a connection (“Conn” next to satellite) and Single an X on the Transponder line. This is OK and does not mean there is a problem with the system.

  • Page 64: Dishpro Wiring Diagrams

    Chapter 4 Installation Instructions DishPro Wiring Diagrams DISH 500, One DishPro Twin LNBF, Two DishPro Receivers When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
  • Page 65 DISH 500, One DishPro Quad LNBF, Four DishPro Receivers This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes. To four DishPro receivers When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
  • Page 66 Chapter 4 Installation Instructions DISH 500 with a DishPro Twin LNBF, One DISH 300 with a DishPro LNBF, DP34 Switch, Four DishPro Receivers When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
  • Page 67 This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes. DISH 300 Another DISH Network Satellite DISH 500 DishPro 110 West and 119 West LNBFs...
  • Page 68 Chapter 4 Installation Instructions Two Dishes, One DishPro Twin LNBF, One DishPro Single LNBF, One DishPro Compliant Splitter, Two DishPro 21 Switches, Two Receivers When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
  • Page 69 Two Dishes, Two DishPro Single LNBFs, Two DishPro Compliant Splitters, Two DishPro 21 Switches, Two Receivers This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes. When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
  • Page 70 Chapter 4 Installation Instructions One DISH 500 with a DishPro Twin LNBF, One DISH 300 with a DishPro Single LNBF, and One DP21 Switch Note : This setup supports only one receiver from three satellite locations and the other receiver from only two satellite locations. Page 66 This diagram leaves out grounding to be clear.

  • Page 71: Running Coaxial Cable

    Running Coaxial Cable 1. Using the shortest path possible, run the coaxial cable(s) from the ground block or switch to the satellite receiver(s). Do not kink or pinch any cable. Cables should be bent only in gentle curves. Do not use a longer cable between the satellite dish and the receiver than is specified in the DishPro or Legacy system installation instructions.

  • Page 72: Connecting The Receiver To A Phone Line

    : If you have a Digital Subscriber Line (DSL), you may have to install a DSL filter between the receiver’s back panel PHONE JACK and the telephone wall jack to successfully connect with the DISH Network. You can obtain a filter from your DSL provider.
  • Page 73 5. Select one of the following: • If you do not need to dial a prefix, select the • If you need to dial a prefix (for example, dial 9 to get an outside line), select the option. The receiver displays the same number Prefix Code of boxes (highlighting the first box) where you must enter the digits.
  • Page 74 Chapter 4 Installation Instructions Notes Page 70...

  • Page 75: Reference

    Chapter 5 Reference ROUBLESHOOTING ABLES Use these tables if you have problems using the system before calling the Customer Service Center. Many problems arise from misunderstandings of how the system works, especially when you are just becoming familiar with it. These tables cover many problems, usually with a simple solution for each one.
  • Page 76 • Install a DSL filter between the receiver and the telephone wall jack. You can obtain the filter from your DSL provider. • Remember that the program providers specify which programs are “blacked out” for which viewers, not DISH Network™.
  • Page 77 Message Number Possible Reason • You may have tried to tune to a program on a channel which you 013, 014 have not bought. • You may have just plugged in the receiver, and it is acquiring the satellite signal. Or, the receiver may have temporarily lost the signal.
  • Page 78 Chapter 5 Reference Message Number Possible Reason • You may have set up the receiver to accept a transmission (a “download”) of the latest operating software via the satellite signal. • The receiver gives you three chances to enter the correct password.
  • Page 79 What’s Happening When you run Check Switch, you do not see "Twin" identified as a Device or LNB, but odd transponders are detected only on one satellite. When you run Check Switch, you see "Twin" identified as the Device/LNB but you only have signal confirmed from one satellite.
  • Page 80 Chapter 5 Reference EARING ROGRAM What Is Possible Reason Happening The receiver front panel • You may have muted the sound, Power light is on and or set the volume so low that you there is a good picture on cannot hear it.
  • Page 81 SING THE ENUS What Is Possible Reason Happening You were using a menu, • The receiver has a time-out and it suddenly closed. feature that closes any menu after several minutes of no activity. This will discard any changes you have made, but otherwise does no harm to the receiver.
  • Page 82 Chapter 5 Reference HANGING HANNELS What Is Possible Reason Happening You enter a desired You may have made a mistake channel number. The entering the channel number, or the channel changes, but the channel number you entered may be new channel is not exactly invalid.
  • Page 83 The receiver cannot connect Maybe the receiver is connected to a to DISH Network. DSL (Digital Subscriber Line) phone line. You pick up the telephone to The receiver was calling the Customer...
  • Page 84 Chapter 5 Reference SING VENT IMERS What Is Happening Possible Reason You try to set up an event You must enter the password before timer and the receiver you can create an event timer for a displays a message noting locked program.

  • Page 85: Device Codes

    EVICE ODES These tables contain the manufacturer codes for programming the remote to control your VCR when you use timers on your receiver. Every attempt has been made to include all codes. If your VCR brand is not listed or if the codes to not work, the receiver may not be able to use VCR timers. VCR C ODES Brand...
  • Page 86 Chapter 5 Reference Brand Code Perdio Philco 553, 554, 611 Philips 553, 554, 565, Pioneer 553, 562, 573, 574, 575, 576, Portland 546, 593 Proscan 553, 605 Pulsar Quartz Quasar 553, 554, 577, Radio Shack 607, 608, 609, 525, 526, 527, 528, 529, 537, 553, 591, 605, 606, 615, 630,...

  • Page 87: Appendix A

    Appendix A Installing a DISH Pro Receiver in an Existing System These instructions guide you through the installation of your new DISH Pro satellite receiver in an existing system where your satellite dish(es) has already been installed and pointed for the strongest possible signal.
  • Page 88 Appendix A 2. Connect a coaxial cable from the 3. Plug in the receiver's power cord. Make sure both the receiver and TV 4. You should see the 5. Select 6. When 7. Select 8. An 9. The receiver will begin taking a software upgrade. You will see the 10.

  • Page 89: Appendix B

    Appendix B Limited Warranty This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty. What the Warranty Covers This warranty extends only to the original user of the equipment and is limited to the purchase price of each part.
  • Page 90 Appendix B Legal Limitations REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY. ECHOSTAR SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF, OR INABILITY TO USE, THIS SYSTEM.
  • Page 91 Accessory Warranty An accessory is any DISH Network branded equipment, displaying the DISH Network logo, excluding the receiver, cables and hookups, and non- mechanical components. A one-year warranty becomes effective upon the activation of the DISH system or date of purchase, if bought separately. A proof of purchase is required to verify the purchase date.

  • Page 92: Residential Customer Agreement

    LEGALLY BINDING ON YOU. Thank you for choosing DISH Network for your television service provider. DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support through the following toll-free number...
  • Page 93 Services authorized for each DISH Network DBS receiver on the account, whether owned by you or not. The payment of that amount and/or the termination of Services shall not prejudice our ability to exercise any other rights and remedies we may have under this Agreement, at law, in equity, or otherwise.
  • Page 94 Services at any time thereafter, in our sole discretion. DISH Network may require you to pay all past due charges, a Reconnect Fee, a deposit equal to a minimum of one month’s advance charges and all outstanding balances accrued through the date of deactivation, before we reconnect your Services.
  • Page 95 C. DISH Network has the right to terminate your Services at any time without providing notice to you if: (i) you fail to pay your bill when it is due; (ii) we receive confirmation that you have received the Services, or any part of the Services without paying for them;...
  • Page 96 A. If you decide to lease your Equipment from DISH Network, such Equipment shall at all times remain the sole and exclusive property of DISH Network and we will have the right, at our discretion, to replace it with new or reconditioned equipment and to remove the equipment upon termination of Services.
  • Page 97 DISH Network may, however, change the terms and conditions of this Agreement in the future and will notify you if that occurs. The terms of this Agreement, which either are expressly stated to survive or by their nature would logically be expected to survive termination, shall continue thereafter until fully performed.

  • Page 98: Staying Legal

    Appendix B Staying Legal Title 47, Section 605(e)4, United States Code (U.S.C.) makes it a federal crime to modify this receiver to enable it to receive encrypted (scrambled) television programming without payment of required subscriptions. Conviction can result in a fine of up to $500,000 and imprisonment for five years, or both.

  • Page 99: Radio Interference

    company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment.
  • Page 100 Appendix B Notes Page 96...

  • Page 101: Index

    Index Audio Automatic Event Timer 29 Back Panel, Receiver 6 Banner, Browse 22 Banner, Program 22 Blacked-Out Program 36 Browse Banner 15 Changing Channels Using the Browse Banner 40 Displaying Information on Other Programs 22 Using the Browse Banner 22 Buttons Locking the Receiver Front Panel Control Buttons 40 Receiver Front Panel Control Buttons 5...
  • Page 102 Index Changing the Name of a Favorite List 28 Creating or Modifying a Favorite List 27 Making a Favorite List Active 28 Using Favorite Lists 27 Favorites Lists How Resetting the Receiver Affects Favorites Lists 46 FCC 94 Federal Communications Commission (FCC) Compliance Radio Interference 95 Telephone Communication 94 Front Panel, Receiver 5...
  • Page 103 Program Guide 12, 20 Selecting a Choice in a Menu List 18 Selecting a Menu Option 18 System Setup Menu 13 Theme Categories (Themes) Menu 12 Time-Out Feature 17 Using the Menus 17 On-Screen Messages 72 Opening the Menus 17 Opening the Program Guide 21 Options, Menu 17 Parental and System Locks Menu (Locks Menu) 13...
  • Page 104 Index Setting and Using Security Locks Locks, Blacked-Out Programs, and Event Timers 36 Setting Up the Receiver and VCR to Use a VCR Event Time 36 Signal Quality, Satellite 3 Solar Interference 4 Staying Legal 94 System Setup Menu 13 Telephone Connection Testing the Telephone Connection 47 Testing the System...

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